HOME PAGE | < Previous | Contents | Next >

Troubleshooting for Transport/Paper Feeding of the Machine


6.15 TROUBLESHOOTING FOR TRANSPORT/PAPER FEEDING OF THE MACHINE

6.15.1 CURLED PAPER

Make sure that the following SPs are set to their default values, and keep them at these values at all time.

SP1-113-001 (Curl Correction): Keep at default value of 0 (OFF)

This is because printing productivity drops to about 65 to 80% when this SP is ON. It is not effective in reducing curl on these models.

SP1-115-xxx (Print Target Temp): Keep at default value.

This is because fusing offset may occur when the fusing temperature is reduced. This SP is not effective for improving image quality on these models.

Solution:

Installing the tray heaters for the mainframe paper bank and optional paper banks. (page 2-58 "Anti-Condensation Heater for Paper Feed Trays")

6.15.2 INITIAL JAM

If the error occurs periodically, do the following steps. If the result is as shown in the "Problem Judgement" column, follow the solutions.


Initial Jam: Cause Code 001 / Location Code A

Target Part/SP No.: Transport Sensor (1st Feed Tray) / SP5-803-003 (Transport Sensor 1)


Cause verification

Problem Judgement

Execute an INPUT check when there is no paper at the position of the referenced sensor.

0: Paper detected

Execute an INPUT check when there is paper at the position of the referenced sensor.

1: Paper not detected


Solution:

Clean the sensor.

Reconnect the connector.

Replace the sensor.

Replace the Paper Transport IOB.

Replace the harness.

 

CURLED PAPERINITIAL JAMInitial Jam: Cause Code 001 / Location Code AInitial Jam: Cause Code 001 / Location Code BInitial Jam: Cause Code 001 / Location Code CInitial Jam: Cause Code 001 / Location Code ZJAMBypass No Feeding: Cause Code 008Tray 1 Transport Sensor: Late Jam : Cause Code 011Tray 2 Transport Sensor : Late Jam : Cause Code 012Registration Sensor : Late Jam : Cause Code 017Fusing Entrance Sensor : Late Jam : Cause Code 018Fusing Exit Sensor : Late Jam : Cause Code 019Paper Exit Sensor : Late Jam : Cause Code 020Tray 1 Transport Sensor : Lag Jam : Cause Code 051Tray 2 Transport Sensor: Lag Jam: Cause Code 052Registration Sensor: Lag Jam: Cause Code 057Paper Exit Sensor: Lag Jam: Cause Code 060Reverse Sensor: Late Jam: Cause Code 024Reverse Sensor: Lag Jam : Cause Code 064Duplex Exit Sensor: Late Jam: Cause Code 025Duplex Exit Sensor: Lag Jam: Cause Code 065Duplex Entrance Sensor: Late Jam: Cause Code 027Duplex Entrance Sensor: Lag Jam: Cause Code 067Duplex No Feeding: Cause Code 009Bypass Transport Sensor 1: Lag Jam: Cause Code 048DISPLAY ERROR"No paper in Tray 1" is displayed even when the paper is in"No paper in Tray 2" is displayed even when the paper is in"Tray 1 not set" is displayed even when the tray is set"Tray 2 not set" is displayed even when the tray is setWrong paper size displayed on the operation panelDoes not shift to right door open statusOTHERS"Replace the waste toner bottle" is displayed even when it is clear that the waste toner bottle is not fullWaste toner bottle is never fullNo waste toner bottle set is displayed on controller board even when it is clear that is setWaste toner bottle is not detected even when it is setPaper transfer unit open/close LED not lit and paper transfer unit openPaper transfer unit open/close LED not litPaper transfer unit open/close LED always lit