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D243/D244 SERVICE MANUALLEGEND & DOCUMENTATION HISTORYTABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksPRODUCT INFORMATIONPRODUCT OVERVIEWMACHINE CODES AND PERIPHERALS CONFIGURATIONINSTALLATIONINSTALLATION REQUIREMENTSMAIN MACHINE INSTALLATIONANTI-CONDENSATION HEATER (SCANNER, PCDU)ANTI-CONDENSATION HEATER FOR PAPER FEED TRAYSPAPER FEED UNIT PB3220 (D787-18, -22)/ PB3210 (D787-17)PAPER FEED UNIT PB3150 (D694)CASTER TABLE TYPE M3 (D178)PLATEN COVER PN2000 (D700)ARDF DF3090 (D779)SPDF DF3100 (D3B0)BIN TRAY BN3110 (D3CQ)INTERNAL SHIFT TRAY SH3070 (D691)SIDE TRAY TYPE M3 (D725)BRIDGE UNIT BU3070 (D685)BOOKLET FINISHER SR3220 (D3B9)PUNCH UNIT PU3050INTERNAL FINISHER SR3130 (D690)PUNCH UNIT PU3040 (D716)INTERNAL FINISHER SR3180 (D766)BANNER PAPER GUIDE TRAY TYPE M19 (D3BF)IMAGEABLE AREA EXTENSION UNIT TYPE M19 (D3BR-07)EXTERNAL KEYBOARD BRACKET TYPE M19 (D3BR-10)INTERNAL OPTIONSUSB DEVICE SERVER OPTION TYPE M19 (D3BC-28,-29)EXTENDED USB BOARD TYPE M19 (D3BS-01)IEEE 1284 INTERFACE BOARD TYPE M19 (D3C0)IEEE 802.11AGN INTERFACE UNIT TYPE M19 (D3BR-01)FILE FORMAT CONVERTER TYPE M19 (D3BR-04)BLUETOOTH INTERFACE UNIT TYPE D (D566-01)MEMORY UNIT TYPE M19 4GB (D3BX-03)ENHANCED SECURITY HDD OPTION TYPE M12 (D3A6-02)OPTIONAL COUNTER INTERFACE UNIT TYPE M12 (B870-21)KEY COUNTER BRACKET TYPE M3 (D739-09)CARD READER BRACKET TYPE 3352 (D593-61)NFC CARD READER TYPE M19 (D3BS-21)SMART CARD READER BUILT-IN UNIT TYPE M19 (D3BS-22)SD CARD OPTIONSSD CARD APPLI MOVEPOSTSCRIPT3 UNIT TYPE M19 (D3BD-05, -06, -07)CAMERA DIRECT PRINT CARD TYPE M19 (D3BD-13)XPS DIRECT PRINT OPTION TYPE M19 (D3BC-24, -25, -26)OCR UNIT TYPE M13 (D3AC-23, -24, -25)DATAOVERWRITESECURITY UNIT TYPE M19 (D3BS-03)@REMOTE SETTINGSSECURITY SETTINGSPREVENTIVE MAINTENANCEPM PARTS SETTINGSREPLACEMENT AND ADJUSTMENTNOTES ON THE MAIN POWER SWITCHBEFOREHANDSPECIAL TOOLSEXTERIOR COVERSSMART OPERATION PANELADFSCANNER UNITLASER UNITPCDUWASTE TONERIMAGE TRANSFER UNITDRIVE UNITFUSING UNITPAPER EXITPAPER FEEDBYPASS TRAY UNITDUPLEX UNITELECTRICAL COMPONENTSFANS/FILTERSIMAGE ADJUSTMENTSYSTEM MAINTENANCESERVICE PROGRAM MODESP TABLESFIRMWARE UPDATE (SD CARD)FIRMWARE UPDATE (REMOTE FIRMWARE UPDATE)FIRMWARE UPDATE (SMART FIRMWARE UPDATE)FIRMWARE UPDATE (AUTO REMOTE FIRMWARE UPDATE)UPDATING JAVAVMNVRAM DATA UPLOAD/DOWNLOADADDRESS BOOK UPLOAD/DOWNLOADCAPTURING THE DEVICE LOGSSMC LIST CARD SAVE FUNCTIONUP/SP DATA IMPORT/EXPORTCARD SAVE FUNCTIONTROUBLESHOOTINGSELF-DIAGNOSTIC MODESERVICE CALL CONDITIONSSERVICE CALL 101-195SERVICE CALL 202-285SERVICE CALL 312-396SERVICE CALL 441-498SERVICE CALL 501-584SERVICE CALL 620-687SERVICE CALL 700-792SERVICE CALL 816-899SERVICE CALL 900-998TROUBLESHOOTING FOR SC ERRORSWHEN ABNORMAL NOISE OCCURSJAM DETECTIONTROUBLESHOOTING FOR TRANSPORT/PAPER FEEDING OF THE MACHINETROUBLESHOOTING FOR FINISHING OPTIONSELECTRICAL COMPONENT DEFECTSVERTICAL STREAKS ON COPIES DUE TO SCANNING PROBLEMSIMAGE QUALITY PROBLEMSOTHER TROUBLESHOOTINGDETAILED DESCRIPTIONSGUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTSCOMPONENT LAYOUTSCANNINGIMAGE PROCESSINGLASER EXPOSUREPROCESS CONTROLPCDU (PHOTO CONDUCTOR AND DEVELOPMENT UNIT)TONER SUPPLYWASTE TONERIMAGE TRANSFER AND PAPER TRANSFERPAPER FEED/ TRANSPORT SECTIONFUSINGELECTRICAL PARTSEXTERIOR COVER/ AIR FLOWS (FAN CONTROL)ENERGY SAVEPROXIMITY SENSOR (HUMAN DETECTION SENSOR)Before ReplacementRemovingInstalling a New Laser UnitAdjustment after Replacing the Laser UnitAdjustment after Replacing the PCDUD243/D244 SERVICE MANUAL APPENDICESTABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksSPECIFICATIONSMACHINE SPECIFICATIONSSOFTWARE ACCESSORIESSUPPORTED PAPER SIZESOPTION SPECIFICATIONSPREVENTIVE MAINTENANCEENGINE SP MODE TABLESENGINE SP TABLES - SP1000-1ENGINE SP TABLES - SP1000-2ENGINE SP TABLES - SP2000-1ENGINE SP TABLES - SP2000-2ENGINE SP TABLES - SP3000ENGINE SP TABLES - SP4000ENGINE SP TABLES - SP5000ENGINE SP TABLES - SP6000ENGINE SP TABLES - SP7000INPUT AND OUTPUT CHECKTEST PATTERN PRINTINGCONTROLLER SP MODE TABLESCONTROLLER SP TABLES - SP5000CONTROLLER SP TABLES - SP7000CONTROLLER SP TABLES - SP8000PRINTER SERVICE MENUSCANNER SERVICE MENUSOFTWARE CONFIGURATIONPRINTING FEATURESSCANNER FEATURESSPECIFICATIONS ......................................................................... 1-1PREVENTIVE MAINTENANCE..................................................... 2-1ENGINE SP MODE TABLES......................................................... 3-1CONTROLLER SP MODE TABLES ............................................. 4-1SOFTWARE CONFIGURATION ................................................... 5-1PREVENTIVE MAINTENANCE ITEMSMainframeARDF DF3090SPDF DF3100Paper Feed Unit PB3220/PB32101 Bin Tray BN3110Bridge Unit BU3070Internal Shift Tray SH3070Side Tray Type M3Booklet Finisher SR3220/Punch Unit PU3050Internal Finisher SR3130Internal Finisher SR3180SPDF DF3100 (D3B0)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTEXTERIOR COVERSFEED UNITSENSORS, FEELER, AND SWITCHESMOTORSROLLERS AND BELTSBOARDSCIS UNITADJUSTMENT AFTER ADF REPLACEMENTDETAILED DESCRIPTIONSSPDF DF3100 (D3B0)ReinstallationFINISHER SR3210/ BOOKLET FINISHER SR3220 (D3B8/D3B9)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTEXTERIOR PARTSMAIN UNITSTAPLELESS STAPLER UNIT/STAPLER UNIT (SR3210)BOOKLET STAPLER UNIT (SR3220)BOARDSDETAILED DESCRIPTIONSBOOKLET FINISHER SR3220 / FINISHER SR3210 (D3B9/D3B8)PUNCH UNIT PU3050 (D717)FAX OPTION M19 FOR D243/D244 (D3BV)TABLE OF CONTENTSSYMBOLS AND ABBREVIATIONSConventions Used in this ManualCautions, Notes, etc.INSTALLATIONFAX OPTION TYPE M19 (D3BV-01, -02, -03)G3 INTERFACE UNIT TYPE M19 (D3BV-07, -08, -12)FAX UNIT OPTIONSFAX CONNECTION UNIT (D3BD-01, -02, -03)REPLACEMENT AND ADJUSTMENTFCUTROUBLESHOOTINGERROR CODESIFAX TROUBLESHOOTINGIP-FAX TROUBLESHOOTINGSERVICE TABLESCAUTIONSSERVICE PROGRAM TABLESBIT SWITCHES – 1BIT SWITCHES – 2BIT SWITCHES – 3BIT SWITCHES – 4BIT SWITCHES – 5BIT SWITCHES – 6NCU PARAMETERSDEDICATED TRANSMISSION PARAMETERSSERVICE RAM ADDRESSESDETAILED DESCRIPTIONSOVERVIEWBOARDSVIDEO DATA PATHFAX COMMUNICATION FEATURESIP-FAXSPECIFICATIONSGENERAL SPECIFICATIONSCAPABILITIES OF PROGRAMMABLE ITEMSIFAX SPECIFICATIONSIP-FAX SPECIFICATIONSFAX UNIT CONFIGURATIONBIN TRAY BN3110 (D3CQ)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTPAPER SENSORBOARDDETAILED DESCRIPTIONSBIN TRAY BN3110 (D3CQ)BRIDGE UNIT BU3070 (D685)TABLE OF CONTENTSREAD THIS FIRSTREPLACEMENT AND ADJUSTMENTDRIVE MOTOR UNITPAPER EXIT SENSORRELAY TRANSPORT SENSORPAPER EXIT TRAY SET SWITCHRELAY TRANSPORT UNIT SET SWITCHDETAILED DESCRIPTIONSBRIDGE UNIT BU3070 (D685)INTERNAL FINISHER SR3130 (D690)TABLE OF CONTENTSREAD THIS FIRSTREPLACEMENT AND ADJUSTMENTDETAILED DESCRIPTIONSStraight paper ejection mechanismShift eject mechanismStaple eject mechanismPaper press mechanismTray drive mechanismTray full detection mechanismINTERNAL SHIFT TRAY SH3070 (D691)TABLE OF CONTENTSREAD THIS FIRSTREPLACEMENT AND ADJUSTMENTCONTROLLER BOARDSHIFT MOTORDETAILED DESCRIPTIONSINTERNAL SHIFT TRAY SH3070 (D691)MECHANISMPAPER FEED UNIT PB3150 (D694)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTREAR COVERTRAY LIFT MOTORTRANSPORT MOTORPAPER FEED MOTORCONTROLLER BOARDTRANSPORT SENSOR, LIMIT SENSOR, PAPER END SENSOR, PAPER FEED SENSORPAPER FEED UNITPICK-UP ROLLER, FEED ROLLER, FRICTION ROLLERDETAILED DESCRIPTIONSPAPER FEED UNIT PB3150 (D694)PUNCH UNIT PU3040 (D716)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTPUNCH UNITCONTROLLER BOARDPUNCH UNIT HOME POSITION SENSORPUNCH MOTORPUNCH UNIT MOTOR PULSE SENSORHORIZONTAL REGISTRATION TRANSPORT UNIT HOME POSITION SENSORHORIZONTAL REGISTRATION TRANSPORT UNIT MOTORPUNCHING UNITHORIZONTAL REGISTRATION SENSOR UNIT HOME POSITION SENSORHORIZONTAL REGISTRATION SENSOR UNIT MOTORPUNCH HOPPER FULL SENSORHORIZONTAL REGISTRATION SENSORDETAILED DESCRIPTIONSPUNCH UNIT PU3040 (D716)SIDE TRAY TYPE M3 (D725)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTSIDE TRAY MOTOR UNITPAPER EXIT SENSORSIDE TRAY PAPER EXIT SENSORPAPER EXIT TRAY SET SWITCHPAPER EXIT SWITCHING UNIT SET SWITCHDETAILED DESCRIPTIONSSIDE TRAY TYPE M3 (D725)INTERNAL FINISHER SR3180 (D766)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTMAIN UNITSTAPLER UNITEXTERIOR COVERS AND TRAYSENSORS AND SWITCHMOTORSBOARDDETAILED DESCRIPTIONSINTERNAL FINISHER SR3180 (D766)ARDF DF3090 (D779)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTDOCUMENT FEEDEREXTERIOR COVERS AND ORIGINAL TRAYSENSORS AND SWITCHMOTORS, SOLENOIDS, AND CLUTCHESBELT AND ROLLERSBOARDDETAILED DESCRIPTIONSARDF DF3090 (D779)PAPER FEED UNIT PB3210/PB3220 (D787)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTREAR COVERTRAY LIFT MOTOR (UPPER)TRAY LIFT MOTOR (LOWER)TRANSPORT MOTORPAPER FEED MOTORCONTROLLER BOARDTRANSPORT SENSOR, UPPER LIMIT SENSOR, PAPER END SENSORND PAPER FEED UNITST PAPER FEED UNITPICK-UP ROLLER, FEED ROLLER, FRICTION ROLLERDETAILED DESCRIPTIONSPAPER FEED UNIT PB3220 (D787-17)/PB3210 (D787-18, -22)SMART OPERATION PANEL 2nd GENERATION (SOP 2ndGEN)TABLE OF CONTENTSREAD THIS FIRSTSymbols, Abbreviations and TrademarksREPLACEMENT AND ADJUSTMENTSMART OPERATION PANELMECHANISMOVERVIEWCONTROLLING THE POWER SUPPLYSYSTEM MAINTENANCESOFTWARE UPDATETROUBLESHOOTINGMAINTENANCE MODESLOGIN TO/LOGOUT FROM CONTROL PANEL SERVICE MODELoginLogin Status IndicatorLogoutWhen Entry to Service Mode Is Prohibited by the AdministratorSERVICE MODE MENUWIRELESS & NETWORKSDEVICESYSTEMPANEL SELF CHECKLED CheckKey CheckLCD CheckSpeaker CheckTouchPanel CheckTouchPanel CalibrationMultiTouch CalibrationWireless LAN CheckBluetooth CheckRECOVERY MODESPECIAL KEY COMBINATIONSSOFTWARE UPDATE ERRORSErrors that occur during application update from an SD cardErrors that occur during update from the eDC ServerErrors that occur during remote (batch file) updateERRORS THAT OCCUR WHEN THE CONTROL PANEL DOWNLOADS DATA FROM THE CONTROLLER AT STARTUP
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