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Troubleshooting for Transport/Paper Feeding of the Machine


Check if the paper is a non-recommended type, e.g., inkjet paper.

Replace the paper.

Check if the gap between the fusing stripper plate and fusing belt is too wide, caused by deformation of the plate.

Replace the fusing stripper plate.

Check if there is toner and/or paper dust on the surfaces of the fusing belt and pressure roller.

Clean the fusing belt.

Check if the setting values, e.g. fusing temperature, are higher than the initial values.

Reset the SP values to the initial values.


Paper Exit Sensor : Late Jam : Cause Code 020

Target Part/SP No.: Paper Exit Sensor / SP5-803-008


Cause verification

Problem Judgement

Execute an INPUT check when there is no paper at the position of the referenced sensor.

0 :Paper detected

Execute an INPUT check when there is paper at the position of the referenced sensor.

1: Paper not detected


Solution:

Clean the sensor.

Reconnect the connector.

Replace the sensor.

Replace the Paper Transport IOB.

Replace the harness.

Target Part/SP No.:Paper Exit Solenoid / SP5-804-004 (Exit Junction Solenoid)


Cause verification

Problem Judgement

Turn the referenced solenoid OFF with OUTPUT check

Drive sound heard

Turn the referenced solenoid ON with OUTPUT check

Drive sound not heard


Solution:

Reconnect the connector.

Replace the solenoid.