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Troubleshooting for Transport/Paper Feeding of the Machine
Check if the paper is a non-recommended type, e.g., inkjet paper. | Replace the paper. |
Check if the gap between the fusing stripper plate and fusing belt is too wide, caused by deformation of the plate. | Replace the fusing stripper plate. |
Check if there is toner and/or paper dust on the surfaces of the fusing belt and pressure roller. | Clean the fusing belt. |
Check if the setting values, e.g. fusing temperature, are higher than the initial values. | Reset the SP values to the initial values. |
Paper Exit Sensor : Late Jam : Cause Code 020
Target Part/SP No.: Paper Exit Sensor / SP5-803-008
Cause verification | Problem Judgement |
Execute an INPUT check when there is no paper at the position of the referenced sensor. | 0 :Paper detected |
Execute an INPUT check when there is paper at the position of the referenced sensor. | 1: Paper not detected |
Solution:
Clean the sensor.
Reconnect the connector.
Replace the sensor.
Replace the Paper Transport IOB.
Replace the harness.
Target Part/SP No.:Paper Exit Solenoid / SP5-804-004 (Exit Junction Solenoid)
Cause verification | Problem Judgement |
Turn the referenced solenoid OFF with OUTPUT check | Drive sound heard |
Turn the referenced solenoid ON with OUTPUT check | Drive sound not heard |
Solution:
Reconnect the connector.
Replace the solenoid.