Reverse Sensor: Late Jam: Cause Code 024 Ricoh MP C2004 C2504 Service Manual

Check if the leading edge of the paper and the paper feed guide are wet.	If condensation has occurred inside the machine, leave the machine idle for a few minutes to remove condensation.
Check if there is no double feeding.	Fan the paper.
Check if the paper is curled too much.	If the paper is curled too much, switch on the anti-condensation heater for paper tray.
Check if extra thin paper or thick paper exceeding the supported paper thickness is being used.	Use a supported paper type.
Check if the paper thickness and size are detected correctly.	Set the paper thickness and size to the correct value.

Reverse Sensor: Late Jam: Cause Code 024

Target Part/SP No.:Reverse Sensor / SP5-803-009 (Inverter Sensor)

Cause verification	Problem Judgement
Execute an INPUT check when there is no paper at the position of the referenced sensor.	0 :Paper detected
Execute an INPUT check when there is paper at the position of the referenced sensor.	1: Paper not detected

Solution:

 Clean the sensor.

 Reconnect the connector.

 Replace the sensor.

 Replace the Paper Transport IOB.

 Replace the harness.

Troubleshooting for Transport/Paper Feeding of the Machine

Target Part/SP No.: Reverse Motor / SP5-804-047 (Inverter Motor:CW:Standard Speed)

Cause verification	Problem Judgement
Turn the referenced motor OFF with OUTPUT check	Drive sound heard
Turn the referenced motor ON with OUTPUT check	Drive sound not heard

Solution:

 Reconnect the connector.

 Replace the motor.

 Replace the Paper Transport IOB.

 Replace the harness.

Target Part/SP No.:Paper Exit Solenoid / SP5-804-004 (Exit Junction Solenoid)

Cause verification	Problem Judgement
Turn the referenced solenoid OFF with OUTPUT check	Drive sound heard
Turn the referenced solenoid ON with OUTPUT check	Drive sound not heard

Solution:

 Reconnect the connector.

 Replace the solenoid.

 Replace the Paper Transport IOB.

 Replace the harness.

Checking paper jam, or paper status

Check if the leading edge of the paper and the paper feed guide are wet.

If condensation has occurred inside the machine, leave the machine idle for a few minutes to remove condensation.

Check if there is no double feeding.

Fan the paper.

Check if the paper is curled too much.

If the paper is curled too much, switch on the anti-condensation heater for paper tray.

Troubleshooting