SYSTEM MAINTENANCE Ricoh MP C2004 C2504 Service Manual

 Make sure that the data-in LED

) is not on before you go into the SP mode. This LED indicates that some data is coming to the machine. When the LED is on, wait for the copier to process the data.

 The Service Program Mode is for use by service representatives only. If this mode is used by anyone other than service representatives for any reason, data might be deleted or settings might be changed. In such case, product quality cannot be guaranteed any more.

If there are no Classic Application (copy/printer/scanner/fax) icons on the HOME screen, follow the procedure below to display the number keyboard.

1. Press and hold the button [A] located at the left side of the operation panel and "Check Status [B]" at the same time, until the number keyboard is displayed.

SERVICE PROGRAM MODE ENTERING SP MODE EXITING SP MODE TYPES OF SP MODES SP Mode Button Summary Switching Between SP Mode and Copy Mode for Test Printing Selecting the Program Number Service Mode Lock/Unlock REMARKS Others SP TABLES FIRMWARE UPDATE (SD CARD)OVERVIEW FIRMWARE TYPE PROCEDURE Preparation Update procedure ERROR SCREENS DURING UPDATING FIRMWARE UPDATE (REMOTE FIRMWARE UPDATE)RFU PERFORMABLE CONDITION FIRMWARE UPDATE (SMART FIRMWARE UPDATE)OVERVIEW IMMEDIATE UPDATE UPDATE AT THE NEXT VISIT (RESERVE)How to Set the Machine to Download Firmware Later (Reserve)How to Check if the Firmware Downloaded with Reserve How to Install Firmware Downloaded with Reserve UPDATE VIA SD CARD FIRMWARE UPDATE (AUTO REMOTE FIRMWARE UPDATE)OVERVIEW DOWNLOADING AND UPDATING PROCESS Downloads the latest package Judgement of ARFU Update Process Checking the ARFU Result Checking the Result Using the Logging Data RELATED SP UPDATING JAVAVM CREATING AN SD CARD FOR UPDATING Updating Procedure List of Error Messages NVRAM DATA UPLOAD/DOWNLOAD UPLOADING CONTENT OF NVRAM TO AN SD CARD DOWNLOADING AN SD CARD TO NVRAM ADDRESS BOOK UPLOAD/DOWNLOAD INFORMATION LIST DOWNLOAD UPLOAD CAPTURING THE DEVICE LOGS OVERVIEW Security of the Operation Log RETRIEVING THE DEVICE LOGS VIA OPERATION PANEL Procedure for Retrieving the Device Log with SD Card RETRIEVING THE DEVICE LOGS VIA WEB IMAGE MONITOR SMC LIST CARD SAVE FUNCTION OVERVIEW SMC List Card Save PROCEDURE FILE NAMES OF THE SAVED SMC LISTS ERROR MESSAGES UP/SP DATA IMPORT/EXPORT UP DATA IMPORT/EXPORT Data that can be imported and exported Data that cannot be imported or exported Exporting Device Information Importing Device Information SP DATA IMPORT/EXPORT Data that can be imported and exported Exporting Device Information Importing Device Information POSSIBLE SOLUTIONS FOR IMPORT/EXPORT PROBLEMS CARD SAVE FUNCTION OVERVIEW Card Save:PROCEDURE ERROR MESSAGES