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Firmware Update (Auto Remote Firmware Update)


System Maintenance

System Maintenance

System Maintenance

Checking the ARFU Result

1. Enter the SP mode.

2. Press [Firmware update].

3. Press [Update].

4. Press [Update Package Information].

5. If the firmware package is the same as the one on the global server, the update was completed successfully. Otherwise, check the result using the logging date.

In SP7-520-041 to -045 (Update Log: Auto:Version), you can check the versions of the packages updated by ARFU. (-041 displays the latest result. It is also printed on the SMC sheet.)


Checking the Result Using the Logging Data

1. Enter the SP mode.

2. Press [System/Copy].

3. Check the results for ARFU by SP7-520-051 to 060 (Update Log: Auto:Result)

"-051" is the latest update result. For details about the number of each result log, see next section “Related SP.”

5.6.3 RELATED SP



SP Number

Selection

Def.


Overview


SP5-886-111

0: OFF

1: ON


Sets auto update ON/OFF by ARFU.


SP5-886-112

0: OFF

1: ON

Will not run the update when update prohibited time setting is ON and the current time is in the range of the time set.

Start time < End time: Prohibited time is from the start time to the end time on the same day.

Start time > End time: Prohibited time is from the start time to the end time on the next day.

Start time == End time: Prohibited time setting is disabled. (Update will not be prohibited.)


SP5-886-113

0 to 23

9


SP5-886-114

0 to 23

17


SP5-886-115

0: OFF

1: ON

Even when the update function is disabled, downloading the package is allowed.

The downloaded package can be used with SFU.

Firmware Update (Auto Remote Firmware Update)



SP Number

Selection

Def.


Overview


SP5-886-116

Display only


Displays when the latest package check will run.


SP5-886-117

1 to 24

1


Set time for the next version check after retry.


SP5-886-120

0x00

Update will not run if the corresponding bit for each day below is set to 1.

prohibited:bit7

Monday: bit 6

Tuesday: bit 5

Wednesday: bit 4

Thursday: bit 3

Friday: bit 2

Saturday: bit 1

Sunday: bit 0

This setting is not affected by the prohibited time setting. e.g.) Prohibited on Mon., Fri., Sat., and Sun. : 0x47 (01000111)


SP7-520-011

to 015

Display only

History of date and time when update has started. The five most recent are recorded, the lowest number being most recent.

If the last update failed, this is not recorded.


SP7-520-021

to 025

Display only

History of date and time when update has finished. The five most recent are recorded, the lowest number being most recent.

The record is created when the update has successfully finished.

When the update is cancelled, no record is created.


SP7-520-031

to 035

Display only

History of the package number (including suffix) for which update has completed.

The five most recent are recorded, the lowest number being most recent.

The record is created when the update has successfully finished.

When the update is cancelled, no record is created.

System Maintenance

System Maintenance

System Maintenance

Firmware Update (Auto Remote Firmware Update)



SP Number

Selection

Def.


Overview


SP7-520-041

to 045

Display only

History of the package version for which update has completed.

The five most recent are recorded, the lowest number being most recent.

The record is created when the update has successfully finished.

When the update is cancelled, no record is created.

SP7-520-051

to 060

Display only

History of the result of the download and the update. Refer below for the numbers set.

Numbers set for the result history for SP7-520-051 to 060


No.

Result

Description


1


Downloading with SFU

Cannot download or update as the machine is now downloading the package for SFU.


2


HDD uninstalled

Cannot download or update as the machine has no HDD.


3


Updating with SFU

Cannot download or update as the machine is being updated with SFU.


4


HDD error

Cannot download or update as the HDD cannot be used.


5


Version information obtain error

Cannot download or update as the version information cannot be obtained.


6


Update download error

Cannot download or update as the update download failed.

In non @Remote method, this shows that the download failed because there was no proxy set.


7


Name resolution error

Cannot download or update as the name cannot be resolved upon downloading the update.

Firmware Update (Auto Remote Firmware Update)


No.

Result

Description


8


Auto update setting disabled

The package has been downloaded but will not run the update as SP5-886-111 (auto update setting) is disabled and SP5-886-115 (auto download setting for SFU) is enabled.


9


Update prohibited time

Cannot start to update as the auto update prohibited time setting (SP5-886-112) is enabled and the time update initiated was in the range of prohibited time (SP5-886-113 to 114).

Or the day which update was initiated was a day for which update was prohibited (SP5-886-120).


10


Update postponed due to machine in use

Cannot start update due to the following conditions when update was initiated.

The machine is in use by a user (the panel was used within 30 seconds)

Machine offline for other reasons

Operation prohibited

Displaying SP/UP menu

Firmware update is running with another method

Configuration change prohibited

Verifying the operation panel (smart panel)


11


Update cancelled by user

Update was cancelled because a user selected "Cancel" in the popup shown before starting the update.


12


Offline failed

Cannot start to update as the machine is offline for other reasons.

13

Update successful

Update was started and successfully completed.

14

Update failed

Update was started but failed.

System Maintenance

System Maintenance

System Maintenance

Firmware Update (Auto Remote Firmware Update)


No.

Result

Description


15


Update deemed completed

Update was cancelled after the process was initiated because a user selected “Cancel”. There is no need to resume the update due to one of the following reasons:

A newer update has been released and received.

When retrying ARFU, the update has already been completed by another method.


16


Update cancelled by user after update initiated

Update was cancelled after the process initiated because a user selected "Cancel" during the update.


17

Version information obtain error (communication error occurred for hostname)


Cannot download or update as the name cannot be resolved when obtaining version information.


18


Version information obtain error (proxy verification failure)

Cannot download or update as the proxy verification failed with proxy settings when obtaining version information.


19

Version information obtain error (other than proxy verification failure when proxy is set)

Cannot download or update as an error other than proxy verification with proxy settings occurred when obtaining version information.


20


Update download error (proxy verification failure)

Cannot download or update as the proxy verification failed with proxy settings when downloading the package.


21

Update download error (other than proxy verification failure when proxy is set)

Cannot download or update as an error other than proxy verification with proxy settings occurred when downloading the package.

Firmware Update (Auto Remote Firmware Update)


No.

Result

Description


22


Update by retry successful

After power failure, unsuccessful update, or rebooting, update by retry is executed successfully.

However, this does not apply to the case where the update was cancelled after the process was initiated because a user selected “Cancel”.

In this case, the update is “successful” if the retry is not executed between the start and completion of the next update (76 hours after the cancellation).