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Firmware Update (Auto Remote Firmware Update)
No. | Situations judged as machine in use |
8 | While fax is transferring data |
9 | During on hook / on handset |
10 | During the PC-FAX process (from PC to machine data transfer to the end of the job) |
11 | While shifting to/from the energy server mode |
12 | When not being able to run firmware update due to the modules that are running e.g.) Waiting for DCS transfer (refer to appendix), accessing devices such as HDD/SD card, etc. |
13 | While displaying a preview |
14 | While the document server function is in use |
15 | Connecting to TWAIN |
16 | During the interrupt copy process |
17 | While displaying the printer menu |
18 | While updating the display for the document server function via WIM or for stored fax documents |
19 | While writing log information |
20 | While accessing the address book |
21 | During SC |
Update Process
When the machine has decided to run the auto firmware update, the following message is displayed.
System Maintenance
System Maintenance
System Maintenance
Firmware Update (Auto Remote Firmware Update)
The popup will have "Cancel" and "OK" buttons and the update process will start either when the "OK" button is selected or 30 seconds has passed.
When the "Cancel" button is selected, the machine will run the "Retry update" process.
When the device update and three retries in recovery mode both fail, it is determined as a device defect and will display an SC for the defective device. If such an SC appears, replace the indicated board. In the case of SC845, the SC cannot be reported to the call center.
Device and corresponding SC number.
Device name | SC number |
Engine board | SC845-01 |
Controller board | SC845-02 |
Operation panel (normal panel) | SC845-03 |
Operation panel (smart panel) | SC845-04 |
FCU | SC845-05 |
Canceling the update
It is possible to cancel the Auto Remote Firmware Update (ARFU) or update in recovery mode from the operation panel.
Firmware Update (Auto Remote Firmware Update)
But this is not possible while updating the operation panel itself. On the other hand, the update for the operation panel will run at the final stage of the update. Thus canceling the update at that stage has no real effect.
When the update is cancelled, the machine will reboot when updates for all modules of one of the following devices is done.
1. Engine Board
2. FCU
3. Controller Board
4. Operation Panel
For example, when the update process is cancelled while updating the first module of the operation panel, the machine will reboot when all modules in the operation panel have been updated.
The firmware contents included in the package can be referred to in the release note in SERES release of the package.
The next update will run 76 hours after the cancellation. The old (cancelled) package will be discarded if the package downloaded 76 hours later is the latest.