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Capturing the Device Logs


Access log for unauthorized users (guests)

HTTP session timeout log

Auto log-out log

IC card related log

Authorization for Fax


The default save destination is the HDD. Except when it cannot be saved to the HDD for some reason, there is no need to change from the HDD to an SD card.

If you want to change the save destination to an SD card, do the following.

1. Set SP5-858-002 (Collect Machine Info: Save To) to ”1 (SD)”

2. Execute SP5-858-003 (Collect Machine Info: Make Log Trace Dir) to make a folder for the log in the SD card.

3. Turn the power switch OFF and ON.

It is recommended to use the SD card (8 GB) provided as a service part. The part number of the SD card that is registered as a service part is "B6455040".


Security of the Operation Log

The following operation logs related to security are not saved.

User ID

Password

IP address

Telephone number

Encryption key

Transition to SP mode


5.10.2 RETRIEVING THE DEVICE LOGS VIA OPERATION PANEL


Retrieve device logs to identify the date of occurrence of the problems and to find details of the problems

e.g.: At around 8:00 am on March 10, an engine stall occurred. The operation panel does not respond. Turn the main power supply off / on.

Analysis of the device log is effective for problems caused by the software. Analysis of the device log is not valid for the selection of defective parts or problems caused by hardware.