HOME PAGE | < Previous | Contents | Next >

Self-Diagnostic Mode


5. TROUBLESHOOTING


5.1 SELF-DIAGNOSTIC MODE


5.1.1 SERVICE CALL CODES


Troubleshooting

Troubleshooting

Troubleshooting

Service Call Conditions



Pattern


Display


How to reset

SC call or SC alarm in customer support system


A

The SC is displayed on the operation panel, and the machine cannot be used (safety-related SC).

Execute CE reset SP mode, and switch main power from OFF to ON.

image

When canceling a fusing unit SC, (SC544-00/SC554-00/SC564-00/SC574

-00), perform part replacement in accordance with the above procedure.


Occurrence & alarm count

image

Immediate alarm


B

When a function is selected, the SC is displayed on the operation panel, and the machine cannot be used

(down-time mitigation).


Switch the user reset power key or main power switch OFF to ON.

Occurrence & alarm count

image

Power OFF image

ON


image

Alarm count and alarm only if recurrence


C

No display on the operation panel, and use is permitted.


Count only logging.

Occurrence


image

Logging count & alarm count

 

SELF-DIAGNOSTIC MODESERVICE CALL CODESService Call ConditionsSC loggingSC automatic rebootController self-diagnosis outlineController self-diagnosis flowchartSERVICE CALL 101-195SC100 (ENGINE: SCANNING)SERVICE CALL 201-285SC200 (ENGINE: IMAGE WRITING)SERVICE CALL 312-396SC300 (ENGINE: CHARGE, DEVELOPMENT)SERVICE CALL 441-498SC400 (ENGINE: AROUND THE DRUM)SERVICE CALL 501-584SC500 (ENGINE: PAPER TRANSPORT 1: PAPER FEED, DUPLEX, TRANSPORT)SERVICE CALL 620-689SC600 (ENGINE: COMMUNICATION AND OTHERS)SC600 (CONTROLLER)SERVICE CALL 700-792SC700 (ENGINE: PERIPHERALS)SERVICE CALL 816-899SC800 (CONTROLLER)SERVICE CALL 900-998SC900 (ENGINE: OTHERS)SC900 (CONTROLLER)JAM DETECTIONJAM DISPLAYPaper Jam DisplayJAM CODES AND DISPLAY CODESPAPER SIZE CODESENSOR LOCATIONSELECTRICAL COMPONENT DEFECTSD148/D149/D150D146/D147FUSE POSITIONIMAGE QUALITYWHEN AN ABNORMAL IMAGE IS GENERATED