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Service Call 312-396


5.4 SERVICE CALL 312-396


5.4.1 SC300 (ENGINE: CHARGE, DEVELOPMENT)


SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC312-01

D

Charge Roller HVP_CB Output Error (K)

SC312-02

D

Charge Roller HVP_CB Output Error (C)

SC312-03

D

Charge Roller HVP_CB Output Error (M)

SC312-04

D

Charge Roller HVP_CB Output Error (Y)



Charging AC is set to ON at the standard speed, and the FB voltage of the charging AC of each color is monitored for 200 ms at 20ms intervals (10 times) after 80ms of charge AC_ON, and below 0.3V is detected continuously for 200ms (10 times), the SC of the corresponding color lights up, and machine operation is suspended.

High voltage harness defective or shorted.

PCU setting fault or damage

HVP_CB fault

Connector disconnected

Harness broken

High voltage harness reset/replacement

PCU reset/replacement

Replace the HVP_CB

Connector reset

Replace the harness

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 312-396



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC324-01

D

Development motor: Bk: Lock

Lock signals are observed at 2 sec intervals during motor ON, and a High level is detected at least 20 times

Motor defective

Connector disconnected

Harness broken

IOB defective

Unit torque increased

Replace the motor

Reconnect the connector

Replace the harness

Replace the IOB

Replace the unit

Replace the driven unit



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC324-05

D

Development motor: CMY: Lock

Lock signals are observed at 2 sec intervals during motor ON, and a High level is detected at least 20 times

Motor defective

Connector disconnected

Harness broken

IOB defective

Unit torque increased

Replace the motor

Reconnect the connector

Replace the harness

Replace the IOB

Replace the unit

Service Call 312-396


SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC360-01

D

TD sensor adjustment error (K)

SC360-02

D

TD sensor adjustment error (C)

SC360-03

D

TD sensor adjustment error (M)

SC360-04

D

TD sensor adjustment error (Y)



During TD sensor initialization, the TD sensor output voltage (Vt) cannot be adjusted to the target range (target value ± 0.2V,

SP3-030-031 to 034) for 3 times consecutively.

TD sensor defective

Loose connection

Harness broken

Developer toner density differs from initial developer

Replace the development unit.



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC361-01

D

TD sensor output error: Upper Limit (K)

SC361-02

D

TD sensor output error: Upper Limit (C)

SC361-03

D

TD sensor output error: Upper Limit (M)

SC361-04

D

TD sensor output error: Upper Limit (Y)



TD sensor output: Vt (SP3-210-001 to 004) > output upper limit error threshold (SP3-211-002) continuously exceeded the upper limit occurrence threshold value (SP3-211-003).

TD sensor connector dropout (connection fault)

1. TD sensor connector missing check

2. Check whether there is any error in the TD sensor harness (disconnection, etc.)

3. If the sensor is defective, replace the development unit.

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 312-396



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC362-01

D

TD sensor output error: Lower limit (K)

SC362-02

D

TD sensor output error: Lower limit (C)

SC362-03

D

TD sensor output error: Lower limit (M)

SC362-04

D

TD sensor output error: Lower limit (Y)



TD sensor output: Vt (SP3-210-001 - 004) < output lower limit error threshold (SP3-211-004) is continuously below the lower limit occurrence threshold value (SP3-211-005)

TD sensor connector missing/dropout

1. TD sensor connector missing check

2. Check whether there is any error in the TD sensor harness (disconnection, etc.)

3. If the sensor is defective, replace the development unit.



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC370-01

D

TM (ID) sensor calibration error (F)

SC370-02

D

TM (ID) sensor calibration error (C)

SC370-03

D

TM (ID) sensor calibration error (R)



Regular reflection optical output voltage of the Front or Center or Rear TM (ID) sensor: Vsg_reg cannot be adjusted to within target range.

Upper limit (SP3-320-013: initial value 4.5V) Lower limit (SP3-320-014: initial value 3.5V)

TM (ID) sensor connector missing/ connection fault

TM (ID) sensor detection window dirt

TM (ID) sensor malfunction

Undulation in the ITB, or belt slippage

Service Call 312-396


SC No.

Level

Error Name/Error Condition/Major Cause/Solution



Remove image transfer unit, and check for TM (ID) sensor connector missing. If it is missing, reconnect it.

Check for dirt on the ID sensor detection window. If te detection window is dirty, clean by predetermined method (do not wipe dry).

Check the condition of the ITB. If undulation or belt slippage has occurred, re-install or replace the ITB.

If neither of the above have occurred, perform TM (ID) sensor replacement



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC396-05

D

Drum motor (CMY) Lock

Lock signals are observed at 2 sec intervals during motor ON, and a High level is detected at least 20 times.

Motor defective

Connector disconnected

Harness broken

IOB defective

Unit torque increased.

Replace the motor

Reconnect the connector

Replace the harness

Replace the IOB

Replace the PCDU