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Service Call 201-285


5.3 SERVICE CALL 201-285


5.3.1 SC200 (ENGINE: IMAGE WRITING)


SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC201-00

D

Polygon motor error

XSCRDY signal (polygon ready) error

Disconnection or connection fault of I/F harness to polygon motor driver

Polygon motor or polygon motor driver malfunction

Polygon motor drive pulse is not outputted normally (polygon control unit peripherals).

XSCRDY signal monitoring cannot be performed (polygon control unit peripherals).

Turn the power off/on

Replace the LSU or polygon motor

Replace the polygon harness

Replace the IPU board

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 201-285



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC202-00

D

Polygon Motor: ON Timeout Error

After the polygon motor turned on, or within T1 sec. after the rpm’s changed, the motor did not enter READY status.

The interface harness to the polygon motor driver damaged or not connected correctly.

Polygon motor or polygon motor driver defective

Polygon motor drive pulse cannot be output correctly. (Polygon controller)

XSCRDY signal observation failing (Polygon controller)

Turn the power off/on

Replace the LSU or polygon motor

Replace the polygon harness

Replace the IPU board



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC203-00

D

Polygon Motor: OFF Timeout Error

The XSCRDY signal (polygon ready) never becomes inactive

(H) within 3 sec. after the polygon motor went OFF.

The interface harness to the polygon motor driver damaged or not connected correctly.

Polygon motor or polygon motor driver defective

Polygon motor drive pulse cannot be output correctly. (Polygon controller)

XSCRDY signal observation failing (Polygon controller)

Turn the power off/on

Replace the LSU or polygon motor

Replace the polygon harness

Replace the IPU board

Service Call 201-285



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC204-00

D

Polygon Motor: XSCRDY Signal Error

During polygon motor rotation, the XSCRDY signal was inactive

(H) for longer than one rotation of the polygon.

The interface harness to the polygon motor driver damaged or not connected correctly.

Polygon motor or polygon motor driver defective

Turn the power off/on

Replace the LSU or polygon motor

Replace the polygon harness

Replace the IPU board



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC220-01

D

Leading Edge: LD1 synchronization detection error: Bk

SC220-04

D

Leading Edge: LD1 synchronization detection error: Ye



The leading edge LD0 synchronization detection signal of the corresponding color was not output within T1 sec. while the polygon mirror motor was operating at normal speed.

The interface harness to the synchronization detection unit damaged or not connected correctly.

Synchronization detection board defective

Beam does not enter photo detector.

Abnormality around GAVD

IDB (LED driver) defective

LDB defective

BCU defective

Turn the power off/on

Replace the LSU or polygon motor

Replace the polygon harness

Replace the IPU board

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 201-285


SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC230-01

D

FGATE ON error: Bk

SC230-02

D

FGATE ON error: Cy

SC230-03

D

FGATE ON error: Ma

SC230-04

D

FGATE ON error: Ye



The FGATE signal did not turn ON within T1 sec. after the writing process of the corresponding color started.

GAVD defective

Image processing ASIC defective

BCU, controller board not connected correctly or defective

Harness between IPU and LDB defective

Turn the power off/on

Replace the IPU board

Replace the controller board



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC231-01

D

FGATE OFF error: Bk

SC231-02

D

FGATE OFF error: Cy

SC231-03

D

FGATE OFF error: Ma

SC231-04

D

FGATE OFF error: Ye



The FGATE signal did not turn OFF within T1 sec. after the writing process of the corresponding color ended.

The FGATE signal did not turn OFF when the next job of the corresponding color started.

GAVD defective

Image processing ASIC defective

Turn the power off/on.

Replace the IPU board.

Replace the controller board.

Service Call 201-285


SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC240-01

D

LD error: Bk

SC240-04

D

LD error: Ma



If LD error terminal of LD driver of corresponding color is asserted after LD initialization.

If an error is detected during initialization of P-MAC which detects Ith/Ieta of LD of corresponding color.

LD degradation (LD broken, shift of output characteristics etc.)

The interface harness damaged or not connected correctly.

LD driver defective

Cycle the main power off/on

Replace the LD unit

Replace the harness

Replace the IPU board



SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC272-01

D

G-MAC communication error: Bk

SC272-02

D

G-MAC communication error: Cy

SC272-03

D

G-MAC communication error: Ma

SC272-04

D

G-MAC communication error: Ye

SC272-10

D

G-MAC communication error: Other



In view of parity, 3 retries were performed

IPU defective

Harness defective

LDB defective

Cycle the main power off/on

Replace the LD unit

Replace the harness

Replace the IPU board

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 201-285


SC No.

Level

Error Name/Error Condition/Major Cause/Solution

SC285-00

C

MUSIC error

The results of MUSIC pattern reading failed 4 times.

(even if mode e (real time MUSIC) fails, the error count is not incremented (+1))

TM sensor defective

ITB defective

PCU defective

LD unit defective

MUSIC pattern density thin

ITB reset

PCU reset

Toner replenishment

Replace the TM (ID) sensor

Replace the ITB

Replace the PCU

Replace the LD unit