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Jam Detection


5.11.2 JAM CODES AND DISPLAY CODES


image

Cause code: Jam cause code displayed by log data

Display code: Jam position displayed on control panel

ARDF DF3090


Cause code

Cause of jam

Display code

14

Paper did not reach projection sensor

P

64

Paper held up at projection sensor

P

16

Paper did not reach registration sensor

P

66

Paper held up at registration sensor

P

17

Paper did not reach output sensor

P

67

Paper held up at output sensor

P

239

Misfeed:Original Removed

P


SPDF DF3080


Cause code

Cause of jam

Display code

13

Paper did not reach separating sensor

P

63

Paper held up at separating sensor

P

14

Paper did not reach projection sensor

P

64

Paper held up at projection sensor

P

15

Paper did not reach read inlet sensor

P

65

Paper held up at read inlet sensor

P

16

Paper did not reach registration sensor

P

66

Paper held up at registration sensor

P

17

Paper did not reach output sensor

P

67

Paper held up at output sensor

P

Jam Detection


Cause code

Cause of jam

Display code

239

Misfeed:Original Removed

P

1

Initial jam

P

1

Overload jam

P


Troubleshooting

Troubleshooting

Troubleshooting

MFP


Cause code

Cause of jam

Display code

1

There is paper in first transport sensor

A

1

There is paper in second transport sensor

A

1

There is paper in registration sensor

B

1

There is paper in fixing inlet sensor

C

1

There is paper in fixing outlet sensor

C

1

There is paper in output sensor

C

1

There is paper in inversion sensor

C

1

There is paper in duplex outlet sensor

Z

1

There is paper in duplex inlet sensor

Z

3

Paper not fed from tray 1

A1

4

Paper not fed from tray 2

A2

8

Paper not supplied to bypass tray

A

9

Duplex not fed

Z


10

Timing disappearance

Only remaining paper position information displayed

11

Paper did not reach first transport sensor

A


12

Paper did not reach second transport sensor

A

Jam Detection


Cause code

Cause of jam

Display code

17

Paper did not reach registration sensor

A

18

Fixing inlet sensor not reached

B

19

Paper did not reach fixing outlet sensor

C

20

Paper did not reach output sensor

C

51

Paper did not clear first transport sensor

A


52

Paper did not clear second transport sensor

A

57

Paper did not clear registration sensor

B

60

Paper did not clear output sensor

C

24

Paper did not reach inversion sensor

C

64

Paper did not clear inversion sensor

C

25

Paper did not reach duplex outlet sensor

Z


25

Paper did not reach duplex outlet sensor & there is no paper in duplex inlet sensor

Z

65

Paper did not clear duplex outlet sensor

Z

27

Paper did not reach duplex inlet sensor

C


27

Paper did not reach duplex inlet sensor & there is no paper in inversion sensor

Z

67

Paper did not clear duplex inlet sensor

A

Jam Detection


Paper Feed Unit PB3150


Cause code

Cause of jam

Display code

5

Paper not fed from tray 3

Y1

13

Paper did not reach vertical transport sensor 3


Y

53

Paper did not clear vertical transport sensor 3


Y

1

There is paper in vertical transport sensor 3


Y


Troubleshooting

Troubleshooting

Troubleshooting

Paper Feed Unit PB3160


Cause code

Cause of jam

Display code

5

Paper not fed from tray 3

Y1

13

Paper did not reach vertical transport sensor 3

Y

53

Paper did not clear vertical transport sensor 3

Y

1

There is paper in vertical transport sensor 3

Y

6

Paper not fed from tray 4

Y2

14

Paper did not reach vertical transport sensor 4

Y

54

Paper did not clear vertical transport sensor 4

Y

1

There is paper in vertical transport sensor 4

Y

Jam Detection


LCIT PB3170


Cause code

Cause of jam

Display code

5

Paper not fed from tray 3

Y1

13

Paper did not reach vertical transport sensor 3

Y

53

Paper did not clear vertical transport sensor 3

Y

1

There is paper in vertical transport sensor 3

Y


LCIT RT3030


Cause code

Cause of jam

Display code

5

Paper not fed from tray 3

Y1

6

Paper not fed from tray 4

Y2

13

Paper did not reach vertical transport sensor 3

Y

14

Paper did not reach vertical transport sensor 4

Y

53

Paper did not clear vertical transport sensor 3

Y

54

Paper did not clear vertical transport sensor 4

Y

1

There is paper in vertical transport sensor 3

Y

1

There is paper in vertical transport sensor 4

Y

5

Paper not fed from tray 3

Y1

13

Paper did not reach vertical transport sensor 3

Y

Jam Detection


Cause code

Cause of jam

Display code

53

Paper did not clear vertical transport sensor 3

Y

1

There is paper in vertical transport sensor 3

Y

7

Paper not fed from LCT

U1

15

Paper did not reach LCT transport sensor

U

58

Paper did not clear LCT transport sensor

U

1

There is paper in LCT transport sensor

U


Bridge Unit BU3070


Cause code

Cause of jam

Display code

21

Paper did not reach relay output sensor

D

22

Paper did not reach relay transport sensor

D

61

Paper did not clear relay output sensor

D

62

Paper did not clear relay transport sensor

D


Troubleshooting

Troubleshooting

Troubleshooting

Internal Finisher SR3130


Cause code

Cause of jam

Display code

100

Paper did not reach inlet sensor

R1-R2

101

Paper held up at inlet sensor

R1-R2

102

Paper did not reach transport sensor

R1-R2

103

Paper held at transport sensor

R1-R2

104

Paper output unit

R1-R2

105

Front jogger motor

R1-R2

106

Rear jogger motor

R1-R2

Jam Detection


Cause code

Cause of jam

Display code

107

Shift roller motor

R1-R2

108

Strike roller motor

R1-R2

109

Paper output guide plate open/close motor

R1-R2

110

Stapler displacement motor

R1-R2

111

Shift tray ascent/descent motor

R1-R2

112

Stapler motor

R1-R2

113

Paper press motor

R1-R2

114

Punch motor

R1-R2

115

Punch displacement motor

R1-R2

116

Horizontal registration displacement motor

R1-R2

148

Paper output end not responding

R1-R2

149

Main instruction data defect

R1-R2


Finisher SR3160


Cause code

Cause of jam

Display code

1

There is paper in inlet sensor

R1-R5

1

There is paper in horizontal transport sensor

R1-R5

1

There is paper in switchback transport sensor

R1-R5

1

There is paper in proof output sensor

R1-R5

1

There is paper in shift output sensor

R1-R5

150

Jam due to paper not reaching inlet sensor

R1-R5

151

Jam due to paper held up at inlet sensor

R1-R5

152

Jam due to paper not reaching horizontal transport sensor

R1-R5

Troubleshooting

Troubleshooting

Troubleshooting

Jam Detection


Cause code

Cause of jam

Display code

153

Jam due to paper held up at horizontal transport sensor

R1-R5

154

Jam due to paper not reaching switchback transport sensor

R1-R5

155

Jam due to paper held up at switchback transport sensor

R1-R5

156

Jam in proof paper output unit

R1-R5

157

Jam in shift paper output unit

R1-R5

159

Jam in inlet transport motor

R1-R5

160

Jam in horizontal transport motor

R1-R5

161

Jam in pre-stack transport motor

R1-R5

162

Jam in intermediate transport motor

R1-R5

163

Jam in paper output motor

R1-R5

164

Jam in rear edge press motor

R1-R5

165

Jam in paper output open/close guide plate motor

R1-R5

166

Jam in punch hole motor

R1-R5

167

Jam in punch displacement motor

R1-R5

168

Jam in horizontal registration detection displacement motor

R1-R5

169

Jam in lower claw motor

R1-R5

170

Jam in jogger motor

R1-R5

171

Jam in strike roller drive motor

R1-R5

172

Jam in release motor

R1-R5

173

Jam in edge binding stapler displacement motor

R1-R5

174

Jam in edge binding stapler motor

R1-R5

Jam Detection


Cause code

Cause of jam

Display code

183

Jam in tray ascent/descent motor

R1-R5

184

Jam in shift motor

R1-R5

185

Jam in shift jogger front motor

R1-R5

186

Jam in shift jogger rear motor

R1-R5

187

Jam in shift jogger retreat motor

R1-R5

188

Jam in return roller rocking motor

R1-R5

189

Jam in edge guide motor

R1-R5

190

Jam due to main instruction data defect

R1-R5


Booklet Finisher SR3170


Cause code

Cause of jam

Display code

1

There is paper in inlet sensor

R1-R5

1

There is paper in horizontal transport sensor

R1-R5

1

There is paper in switchback transport sensor

R1-R5

1

There is paper in proof output sensor

R1-R5

1

There is paper in shift output sensor

R1-R5

1

There is paper in saddle stitch output sensor

R6-R11

150

Jam due to paper not reaching inlet sensor

R1-R5

151

Jam due to hold up at inlet sensor

R1-R5

152

Jam due to paper not reaching horizontal transport sensor

R1-R5

153

Jam due to paper held up at horizontal transport sensor

R1-R5

Troubleshooting

Troubleshooting

Troubleshooting

Jam Detection


Cause code

Cause of jam

Display code

154

Jam due to paper not reaching switchback transport sensor

R1-R5

155

Jam due to hold up at switchback transport sensor

R1-R5

156

Jam in proof output unit

R1-R5

157

Jam in shift output unit

R1-R5

158

Jam in saddle stitch output unit

R6-R11

159

Inlet-port transportation motor jam

R1-R5

160

Jam in horizontal transport motor

R1-R5

161

Jam in pre-stack transport motor

R1-R5

162

Jam in intermediate transport motor

R1-R5

163

Jam in paper output motor

R1-R5

164

Jam in rear edge press motor

R1-R5

165

Jam in paper output open/close guide plate motor

R1-R5

166

Jam in punch hole motor

R1-R5

167

Jam in punch displacement motor

R1-R5

168

Jam in horizontal resist detection displacement motor

R1-R5

169

Jam in lower claw motor

R1-R5

170

Jam in jogger motor

R1-R5

171

Jam in strike roller drive motor

R1-R5

172

Jam in release motor

R1-R5

173

Jam in edge binding stapler displacement motor

R1-R5

174

Jam in edge binding stapler motor

R1-R5

Jam Detection


Cause code

Cause of jam

Display code

175

Jam in saddle stitch jogger motor

R6-R11

176

Jam in saddle stitch alignment claw displacement motor

R6-R11

177

Jam in saddle stitch reference fence motor

R6-R11

178

Jam in saddle stitch stapler motor

R6-R11

179

Jam in displacement roller transport motor

R6-R11

180

Jam in folding transport motor

R6-R11

182

Jam in press folding motor

R6-R11

183

Jam in tray ascent/descent motor

R1-R5

184

Jam in shift motor

R1-R5

185

Jam in shift jogger front motor

R1-R5

186

Jam in shift jogger rear motor

R1-R5

187

Jam in shift jogger retreat motor

R1-R5

188

Jam in return roll rocking motor

R1-R5

189

Jam in leading edge guide motor

R1-R5

190

Jam due to MP3 instruction data defect

R1-R5


Booklet Finisher SR3150


Cause code

Cause of jam

Display code

200

Paper did not reach inlet

R1-R4

201

Paper held up at inlet

R1-R4

202

Paper did not reach proof output

R1-R4

203

Paper held up and prove output

R1-R4

204

Paper did not reach intermediate transport right

R1-R4

Troubleshooting

Troubleshooting

Troubleshooting

Jam Detection


Cause code

Cause of jam

Display code

205

Paper did not reach intermediate transport left

R1-R4

206

Paper held up at intermediate transport left

R1-R4

207

Paper did not reach shift output

R1-R4

208

Paper held up at shift output

R1-R4

209

Paper did not reach stack transport

R5-R10

210

Paper did not reach rear edge stopper transport

R5-R10

211

Paper held up at rear edge stopper transport

R5-R10

212

Paper did not reach middle folding output

R5-R10

213

Paper held up at middle folding output

R5-R10

220

Jam in inlet transport motor

R1-R4

221

Jam in proof transport motor

R1-R4

222

Jam in output transport/strike/approach roller motor

R1-R4

223

Jam in shift motor

R1-R4

224

Jam in jogger motor

R1-R4

225

Jam in output guide plate open/close motor

R1-R4

226

Jam release motor

R1-R4

227

Jam in tray ascent/descent motor

R1-R4

228

Jam in strike roller motor

R1-R4

229

Jam in stapler displacement motor

R1-R4

230

Jam in stapler motor

R1-R4

231

Jam in punch system motor

R1-R4