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5.11.2 JAM CODES AND DISPLAY CODES
Cause code: Jam cause code displayed by log data
Display code: Jam position displayed on control panel
ARDF DF3090
Cause code | Cause of jam | Display code |
14 | Paper did not reach projection sensor | P |
64 | Paper held up at projection sensor | P |
16 | Paper did not reach registration sensor | P |
66 | Paper held up at registration sensor | P |
17 | Paper did not reach output sensor | P |
67 | Paper held up at output sensor | P |
239 | Misfeed:Original Removed | P |
SPDF DF3080
Cause code | Cause of jam | Display code |
13 | Paper did not reach separating sensor | P |
63 | Paper held up at separating sensor | P |
14 | Paper did not reach projection sensor | P |
64 | Paper held up at projection sensor | P |
15 | Paper did not reach read inlet sensor | P |
65 | Paper held up at read inlet sensor | P |
16 | Paper did not reach registration sensor | P |
66 | Paper held up at registration sensor | P |
17 | Paper did not reach output sensor | P |
67 | Paper held up at output sensor | P |
Jam Detection
Cause code | Cause of jam | Display code |
239 | Misfeed:Original Removed | P |
1 | Initial jam | P |
1 | Overload jam | P |
Troubleshooting
Troubleshooting
Troubleshooting
MFP
Cause code | Cause of jam | Display code |
1 | There is paper in first transport sensor | A |
1 | There is paper in second transport sensor | A |
1 | There is paper in registration sensor | B |
1 | There is paper in fixing inlet sensor | C |
1 | There is paper in fixing outlet sensor | C |
1 | There is paper in output sensor | C |
1 | There is paper in inversion sensor | C |
1 | There is paper in duplex outlet sensor | Z |
1 | There is paper in duplex inlet sensor | Z |
3 | Paper not fed from tray 1 | A1 |
4 | Paper not fed from tray 2 | A2 |
8 | Paper not supplied to bypass tray | A |
9 | Duplex not fed | Z |
10 | Timing disappearance | Only remaining paper position information displayed |
11 | Paper did not reach first transport sensor | A |
12 | Paper did not reach second transport sensor | A |
Jam Detection
Cause code | Cause of jam | Display code |
17 | Paper did not reach registration sensor | A |
18 | Fixing inlet sensor not reached | B |
19 | Paper did not reach fixing outlet sensor | C |
20 | Paper did not reach output sensor | C |
51 | Paper did not clear first transport sensor | A |
52 | Paper did not clear second transport sensor | A |
57 | Paper did not clear registration sensor | B |
60 | Paper did not clear output sensor | C |
24 | Paper did not reach inversion sensor | C |
64 | Paper did not clear inversion sensor | C |
25 | Paper did not reach duplex outlet sensor | Z |
25 | Paper did not reach duplex outlet sensor & there is no paper in duplex inlet sensor | Z |
65 | Paper did not clear duplex outlet sensor | Z |
27 | Paper did not reach duplex inlet sensor | C |
27 | Paper did not reach duplex inlet sensor & there is no paper in inversion sensor | Z |
67 | Paper did not clear duplex inlet sensor | A |
Jam Detection
Paper Feed Unit PB3150
Cause code | Cause of jam | Display code |
5 | Paper not fed from tray 3 | Y1 |
13 | Paper did not reach vertical transport sensor 3 | Y |
53 | Paper did not clear vertical transport sensor 3 | Y |
1 | There is paper in vertical transport sensor 3 | Y |
Troubleshooting
Troubleshooting
Troubleshooting
Paper Feed Unit PB3160
Cause code | Cause of jam | Display code |
5 | Paper not fed from tray 3 | Y1 |
13 | Paper did not reach vertical transport sensor 3 | Y |
53 | Paper did not clear vertical transport sensor 3 | Y |
1 | There is paper in vertical transport sensor 3 | Y |
6 | Paper not fed from tray 4 | Y2 |
14 | Paper did not reach vertical transport sensor 4 | Y |
54 | Paper did not clear vertical transport sensor 4 | Y |
1 | There is paper in vertical transport sensor 4 | Y |
Jam Detection
LCIT PB3170
Cause code | Cause of jam | Display code |
5 | Paper not fed from tray 3 | Y1 |
13 | Paper did not reach vertical transport sensor 3 | Y |
53 | Paper did not clear vertical transport sensor 3 | Y |
1 | There is paper in vertical transport sensor 3 | Y |
LCIT RT3030
Cause code | Cause of jam | Display code |
5 | Paper not fed from tray 3 | Y1 |
6 | Paper not fed from tray 4 | Y2 |
13 | Paper did not reach vertical transport sensor 3 | Y |
14 | Paper did not reach vertical transport sensor 4 | Y |
53 | Paper did not clear vertical transport sensor 3 | Y |
54 | Paper did not clear vertical transport sensor 4 | Y |
1 | There is paper in vertical transport sensor 3 | Y |
1 | There is paper in vertical transport sensor 4 | Y |
5 | Paper not fed from tray 3 | Y1 |
13 | Paper did not reach vertical transport sensor 3 | Y |
Jam Detection
Cause code | Cause of jam | Display code |
53 | Paper did not clear vertical transport sensor 3 | Y |
1 | There is paper in vertical transport sensor 3 | Y |
7 | Paper not fed from LCT | U1 |
15 | Paper did not reach LCT transport sensor | U |
58 | Paper did not clear LCT transport sensor | U |
1 | There is paper in LCT transport sensor | U |
Bridge Unit BU3070
Cause code | Cause of jam | Display code |
21 | Paper did not reach relay output sensor | D |
22 | Paper did not reach relay transport sensor | D |
61 | Paper did not clear relay output sensor | D |
62 | Paper did not clear relay transport sensor | D |
Troubleshooting
Troubleshooting
Troubleshooting
Internal Finisher SR3130
Cause code | Cause of jam | Display code |
100 | Paper did not reach inlet sensor | R1-R2 |
101 | Paper held up at inlet sensor | R1-R2 |
102 | Paper did not reach transport sensor | R1-R2 |
103 | Paper held at transport sensor | R1-R2 |
104 | Paper output unit | R1-R2 |
105 | Front jogger motor | R1-R2 |
106 | Rear jogger motor | R1-R2 |
Jam Detection
Cause code | Cause of jam | Display code |
107 | Shift roller motor | R1-R2 |
108 | Strike roller motor | R1-R2 |
109 | Paper output guide plate open/close motor | R1-R2 |
110 | Stapler displacement motor | R1-R2 |
111 | Shift tray ascent/descent motor | R1-R2 |
112 | Stapler motor | R1-R2 |
113 | Paper press motor | R1-R2 |
114 | Punch motor | R1-R2 |
115 | Punch displacement motor | R1-R2 |
116 | Horizontal registration displacement motor | R1-R2 |
148 | Paper output end not responding | R1-R2 |
149 | Main instruction data defect | R1-R2 |
Finisher SR3160
Cause code | Cause of jam | Display code |
1 | There is paper in inlet sensor | R1-R5 |
1 | There is paper in horizontal transport sensor | R1-R5 |
1 | There is paper in switchback transport sensor | R1-R5 |
1 | There is paper in proof output sensor | R1-R5 |
1 | There is paper in shift output sensor | R1-R5 |
150 | Jam due to paper not reaching inlet sensor | R1-R5 |
151 | Jam due to paper held up at inlet sensor | R1-R5 |
152 | Jam due to paper not reaching horizontal transport sensor | R1-R5 |
Troubleshooting
Troubleshooting
Troubleshooting
Jam Detection
Cause code | Cause of jam | Display code |
153 | Jam due to paper held up at horizontal transport sensor | R1-R5 |
154 | Jam due to paper not reaching switchback transport sensor | R1-R5 |
155 | Jam due to paper held up at switchback transport sensor | R1-R5 |
156 | Jam in proof paper output unit | R1-R5 |
157 | Jam in shift paper output unit | R1-R5 |
159 | Jam in inlet transport motor | R1-R5 |
160 | Jam in horizontal transport motor | R1-R5 |
161 | Jam in pre-stack transport motor | R1-R5 |
162 | Jam in intermediate transport motor | R1-R5 |
163 | Jam in paper output motor | R1-R5 |
164 | Jam in rear edge press motor | R1-R5 |
165 | Jam in paper output open/close guide plate motor | R1-R5 |
166 | Jam in punch hole motor | R1-R5 |
167 | Jam in punch displacement motor | R1-R5 |
168 | Jam in horizontal registration detection displacement motor | R1-R5 |
169 | Jam in lower claw motor | R1-R5 |
170 | Jam in jogger motor | R1-R5 |
171 | Jam in strike roller drive motor | R1-R5 |
172 | Jam in release motor | R1-R5 |
173 | Jam in edge binding stapler displacement motor | R1-R5 |
174 | Jam in edge binding stapler motor | R1-R5 |
Jam Detection
Cause code | Cause of jam | Display code |
183 | Jam in tray ascent/descent motor | R1-R5 |
184 | Jam in shift motor | R1-R5 |
185 | Jam in shift jogger front motor | R1-R5 |
186 | Jam in shift jogger rear motor | R1-R5 |
187 | Jam in shift jogger retreat motor | R1-R5 |
188 | Jam in return roller rocking motor | R1-R5 |
189 | Jam in edge guide motor | R1-R5 |
190 | Jam due to main instruction data defect | R1-R5 |
Booklet Finisher SR3170
Cause code | Cause of jam | Display code |
1 | There is paper in inlet sensor | R1-R5 |
1 | There is paper in horizontal transport sensor | R1-R5 |
1 | There is paper in switchback transport sensor | R1-R5 |
1 | There is paper in proof output sensor | R1-R5 |
1 | There is paper in shift output sensor | R1-R5 |
1 | There is paper in saddle stitch output sensor | R6-R11 |
150 | Jam due to paper not reaching inlet sensor | R1-R5 |
151 | Jam due to hold up at inlet sensor | R1-R5 |
152 | Jam due to paper not reaching horizontal transport sensor | R1-R5 |
153 | Jam due to paper held up at horizontal transport sensor | R1-R5 |
Troubleshooting
Troubleshooting
Troubleshooting
Jam Detection
Cause code | Cause of jam | Display code |
154 | Jam due to paper not reaching switchback transport sensor | R1-R5 |
155 | Jam due to hold up at switchback transport sensor | R1-R5 |
156 | Jam in proof output unit | R1-R5 |
157 | Jam in shift output unit | R1-R5 |
158 | Jam in saddle stitch output unit | R6-R11 |
159 | Inlet-port transportation motor jam | R1-R5 |
160 | Jam in horizontal transport motor | R1-R5 |
161 | Jam in pre-stack transport motor | R1-R5 |
162 | Jam in intermediate transport motor | R1-R5 |
163 | Jam in paper output motor | R1-R5 |
164 | Jam in rear edge press motor | R1-R5 |
165 | Jam in paper output open/close guide plate motor | R1-R5 |
166 | Jam in punch hole motor | R1-R5 |
167 | Jam in punch displacement motor | R1-R5 |
168 | Jam in horizontal resist detection displacement motor | R1-R5 |
169 | Jam in lower claw motor | R1-R5 |
170 | Jam in jogger motor | R1-R5 |
171 | Jam in strike roller drive motor | R1-R5 |
172 | Jam in release motor | R1-R5 |
173 | Jam in edge binding stapler displacement motor | R1-R5 |
174 | Jam in edge binding stapler motor | R1-R5 |
Jam Detection
Cause code | Cause of jam | Display code |
175 | Jam in saddle stitch jogger motor | R6-R11 |
176 | Jam in saddle stitch alignment claw displacement motor | R6-R11 |
177 | Jam in saddle stitch reference fence motor | R6-R11 |
178 | Jam in saddle stitch stapler motor | R6-R11 |
179 | Jam in displacement roller transport motor | R6-R11 |
180 | Jam in folding transport motor | R6-R11 |
182 | Jam in press folding motor | R6-R11 |
183 | Jam in tray ascent/descent motor | R1-R5 |
184 | Jam in shift motor | R1-R5 |
185 | Jam in shift jogger front motor | R1-R5 |
186 | Jam in shift jogger rear motor | R1-R5 |
187 | Jam in shift jogger retreat motor | R1-R5 |
188 | Jam in return roll rocking motor | R1-R5 |
189 | Jam in leading edge guide motor | R1-R5 |
190 | Jam due to MP3 instruction data defect | R1-R5 |
Booklet Finisher SR3150
Cause code | Cause of jam | Display code |
200 | Paper did not reach inlet | R1-R4 |
201 | Paper held up at inlet | R1-R4 |
202 | Paper did not reach proof output | R1-R4 |
203 | Paper held up and prove output | R1-R4 |
204 | Paper did not reach intermediate transport right | R1-R4 |
Troubleshooting
Troubleshooting
Troubleshooting
Jam Detection
Cause code | Cause of jam | Display code |
205 | Paper did not reach intermediate transport left | R1-R4 |
206 | Paper held up at intermediate transport left | R1-R4 |
207 | Paper did not reach shift output | R1-R4 |
208 | Paper held up at shift output | R1-R4 |
209 | Paper did not reach stack transport | R5-R10 |
210 | Paper did not reach rear edge stopper transport | R5-R10 |
211 | Paper held up at rear edge stopper transport | R5-R10 |
212 | Paper did not reach middle folding output | R5-R10 |
213 | Paper held up at middle folding output | R5-R10 |
220 | Jam in inlet transport motor | R1-R4 |
221 | Jam in proof transport motor | R1-R4 |
222 | Jam in output transport/strike/approach roller motor | R1-R4 |
223 | Jam in shift motor | R1-R4 |
224 | Jam in jogger motor | R1-R4 |
225 | Jam in output guide plate open/close motor | R1-R4 |
226 | Jam release motor | R1-R4 |
227 | Jam in tray ascent/descent motor | R1-R4 |
228 | Jam in strike roller motor | R1-R4 |
229 | Jam in stapler displacement motor | R1-R4 |
230 | Jam in stapler motor | R1-R4 |
231 | Jam in punch system motor | R1-R4 |