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Service Call Conditions


6. TROUBLESHOOTING


6.1 SERVICE CALL CONDITIONS


6.1.1 SUMMARY

There are 4 levels of service call conditions.


Level

Definition

Reset Procedure


A

To prevent damage to the machine, the main machine cannot be operated until the SC has been reset by a service representative (see the note below).

Enter SP mode, use SP 5810, touch [Execute], and then turn the main power switch off and on.


B

SCs that disable only the features that use the defective item. Although these SCs are not shown to the user under normal conditions, they are displayed on the operation panel only when the defective feature is selected.


Turn the operation switch or main switch off and on.


C


The SC history is updated. The machine can be operated as usual.

The SC will not be displayed. Only the SC history is updated.


D

Turning the main switch off then on resets SCs displayed on the operation panel. These are

re-displayed if the error occurs again.

Turn the operation switch off and on.

Also see below.


Trouble- shooting

Trouble- shooting

Trouble- shooting

When a Level "D" SC code occurs

When a Level D SC occurs, a screen opens on the operation panel to tell the operator:

An error occurred

The job in progress will be erased

The machine will reboot automatically after approximately 30 seconds.

The operator can wait until the machine reboots automatically or touch "Reset" on the screen to reset the machine immediately and go back to the copy screen.

 

SUMMARYSC CODE DESCRIPTIONSSC Tables: SC1xxSC Tables: SC2xxSC Tables: SC3xxSC Tables: SC4xxSC Tables: SC5xxSC Tables: SC6xxSC Tables: SC7xxSC Tables: SC8xxSC Tables: SC9xx