SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC501-01

B

1st Tray Lift Error (Main Machine)

The 1st tray lift motor error detection count reaches 3 times. (Up to 2 times, reset instruction is displayed)

 1st tray upper limit sensor connector missing, malfunction, dirt

 1st tray lift motor connector missing, disconnection, malfunction.

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor.

 Paper set incorrectly

 Reload the paper.

 Remove the foreign object.

1st tray upper limit sensor, 1st tray lift motor

 Check the harness.

 Reset the connector.

 Replace

1st paper feed unit, 1st tray

 Replace

Paper transport IOB

 Replace

SC501-02

B

1st Tray Descent Error (Main Frame)

The 1st tray descent motor error detection count reaches 5. (Up to 4, reset instruction is displayed.)

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

 1st tray upper limit sensor connector missing, malfunction, dirt

 1st tray lift motor connector missing, disconnection, malfunction

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor.

 Paper set incorrectly

 Paper overload

 Reset the paper.

 Remove the foreign object.

1st tray upper limit sensor, 1st tray lift motor

 Check the harness.

 Reset the connector.

 Replace

1st paper feed unit, 1st tray

 Replace

Paper transport IOB

 Replace

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC502-01

B

2nd Tray Lift Error (Main Frame)

The 2nd tray lift motor error detection count reaches 3. (Up to 2, reset is displayed.)

 2nd tray upper limit sensor connector missing, malfunction, dirt

 2nd tray lift motor connector missing, disconnection, malfunction

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor

 Paper set incorrectly

 Reset the paper.

 Remove the foreign object.

2nd tray upper limit sensor, 2nd tray lift motor

 Check the harness.

 Reset the connector.

 Replace

2nd paper feed unit, 2nd tray

 Replace

Paper transport IOB

 Replace

SC502-02

B

2nd Tray Descent Error (Main Frame)

The detection count of 2nd tray descent motor descent errors reaches a total of 5.

(Up to 4, reset is displayed.)

 2nd tray upper limit sensor connector missing, malfunction, and dirt

 2nd tray lift motor connector missing, disconnection, malfunction

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor

 Paper set incorrectly

 Paper overload

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

 Reset the paper.

 Remove the foreign object.

2nd tray upper limit sensor, 2nd tray lift motor

 Check the harness.

 Reset the connector.

 Replace

2nd paper feed unit, 2nd tray

 Replace

Paper transport IOB

 Replace

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC503-01

B

3rd Tray Lift Error (Paper Feed Unit PB3150 (D694))

 Lift motor ascent error detection

During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively.

(Up to 2 times consecutively, the bank transmits a "tray set incorrectly" to the main machine.)

 Lift motor error/connector missing

 Upper limit sensor error/connector missing

 Harness broken

 Bank control board defective

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor

 Paper set incorrectly

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose.

2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged.

3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects.

4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

SC503-02

B

3rd Tray Descent Error (Paper Feed Unit PB3150 (D694))

 Lift motor descent error detection

During tray initialization, the tray base plate is lowered to check the tray base plate position, and the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively.

(Up to 2 times consecutively, the bank transmits a "tray set incorrectly" to the main machine.)

 Lift motor error/connector missing

 Upper limit sensor error/connector missing

 Harness broken

 Bank control board defective

 Paper overload

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor

 Paper set incorrectly

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose.

2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged.

3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects.

4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

SC503-11

B

3rd Tray Lift Error (Upper Tray: Paper Feed Unit PB3220/PB3210 (D787))

 Lift motor ascent error detection

During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively.

(Up to 2 times consecutively, the bank transmits a "tray set incorrectly" to the main machine.)

 Lift motor error/connector missing

 Upper limit sensor error/connector missing

 Harness broken

 Bank control board defective

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor

 Paper set incorrectly

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose.

2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged.

3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects.

4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

SC503-12

B

3rd Tray Descent Error(Upper Tray: Paper Feed Unit PB3220/PB3210 (D787))

 Lift motor descent error detection

During tray initialization, the tray base plate is lowered to check the tray base plate position; the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively.

(Up to 2 times consecutively, the bank transmits a "tray set incorrectly" to the main machine.)

 Lift motor error/connector missing

 Upper limit sensor error/connector missing

 Harness broken

 Bank control board defective

 Paper overload

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor

 Paper set incorrectly

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

1. Check if all connectors in Tray 3 are connected securely. Reconnect the connectors if they are disconnected, or loose.

2. Check the harness in Tray 3. Replace the harnesses if it is disconnected, or damaged.

3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects.

4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC504-21

B

4th Tray Lift Error (Lower Tray: Paper Feed Unit PB3220/PB3210 (D787))

 Lift motor ascent error detection

During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, but the upper limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively.

(Up to 2 times consecutively, the bank transmits a "tray set incorrectly" to the main machine.)

 Lift motor error/connector missing

 Upper limit sensor error/connector missing

 Harness broken

 Bank control board defective

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor

 Paper set incorrectly

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

1. Check if all connectors in Tray 4 are connected securely. Reconnect the connectors if they are disconnected, or loose.

2. Check the harness in Tray 4. Replace the harnesses if it is disconnected, or damaged.

3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects.

4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

SC504-22

B

4th Tray Descent Error (Lower Tray: Paper Feed Unit PB3220/PB3210 (D787))

 Lift motor descent error detection

During tray initialization, the tray base plate is lowered to check the tray base plate position, but the upper limit sensor is detected although a predetermined time elapsed, for 3 times consecutively.

(Up to 2 times consecutively, the bank transmits a "tray set incorrectly" to the main machine.)

 Lift motor error/connector missing

 Upper limit sensor error/connector missing

 Harness broken

 Bank control board defective

 Paper overload

 Foreign object, such as paper scrap, is caught between the paper feed tray and the tray lift motor

 Paper set incorrectly

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

Remove the jammed paper or slip of paper from the tray, and check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.

1. Check if all connectors in Tray 4 are connected securely. Reconnect the connectors if they are disconnected, or loose.

2. Check the harness in Tray 4. Replace the harnesses if it is disconnected, or damaged.

3. Check if the motor runs, sensors turn OFF/ON, has no overloads, and is properly driven. Replace the parts if there are any defects.

4. Check if there are any signs of a short circuit. Replace the parts if there are any defects.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC508-00

B

Bypass Tray Size Detection Error

The paper size detected on the bypass tray is different from any of the pattern of automatic size detection.

 Bypass length sensor or bypass width sensor malfunction

 Bypass length sensor or bypass width sensor harness disconnected

1. Replace the Bypass Length Sensor, or Bypass Width Sensor.

2. Replace the harness for bypass length sensor, or bypass width sensor.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC520-01

C

Registration Motor: Lock

SC520-02

C

Paper feed Motor: Lock

SC520-03

C

Transport Motor: Lock

During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 0.5 sec, the error state of either register was detected at least 5 times.

 Motor defective

 Connector disconnected

 Harness broken

 IOB defective

 Encoder defective

 Replace the motor.

 Reset the connector.

 Replace the harness.

 Replace the paper transport IOB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC521-01

C

Duplex Entrance Motor: Lock

SC521-02

C

Duplex Bypass Motor: Lock

During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 0.5 sec, the error state of either register was detected at least 5 times.

 Motor defective

 Connector disconnected

 Harness broken

 IOB defective

 Encoder defective

 Replace the motor.

 Reset the connector.

 Replace the harness.

 Replace the paper transport IOB.

SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC522-00

C

Paper Exit Motor: Lock

During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 0.5 sec, the error state of either register was detected at least 5 times.

 Motor defective

 Connector disconnected

 Harness broken

 IOB defective

 Encoder defective

 Replace the motor.

 Reset the connector.

 Replace the harness.

 Replace the paper transport IOB.