Toshiba e-STUDIO 307/357/457/507 Service Manual Part 6

[John]

[4041] User authentication error

Classification	Error item
TopAccess related error	User authentication error

Check item	Measures
Setting	Perform the authentication or register as a user, and then perform the printing again.

[4042] Department authentication error

Classification	Error item
TopAccess related error	Department authentication error

Check item	Measures
Setting	Check department information registered in this equipment.

[4050] Problem in LDAP server connection or LDAP server authorization settings

Classification	Error item
TopAccess related error	Problem in LDAP server connection or LDAP server authorization settings

Check item	Measures
Setting	Confirm the administrator for the LDAP server connection or LDAP server authorization settings.

[4111] Quota over error (The number of the assigned pages set by department and user management has reached 0.)

Classification	Error item
Printer function error	Quota over error (The number of the assigned pages set by department and user management has reached 0.)

Check item	Measures
Setting	The number of the assigned pages set by the department and the number of those assigned by user management have both reached 0. Assign the number of the pages again or perform initialization.

[4112] Quota over error (The number of the assigned pages set by user management has reached 0.

Classification	Error item
Printer function error	Quota over error (The number of the assigned pages set by user management has reached 0.

Check item	Measures
Setting	The number of the assigned pages set by the user management has reached 0. Assign the number of the pages again or perform initialization.

[4113] Quota over error (The number of the assigned pages set by department management has reached 0.

Classification	Error item
Printer function error	Quota over error (The number of the assigned pages set by department management has reached 0.

Check item	Measures
Setting	The number of the assigned pages set by the department management has reached 0. Assign the number of the pages again or perform initialization.

[4121]Job canceling due to external counter error

Classification	Error item
TopAccess related error	Job canceling due to external counter error

Check item	Measures
Setting	Drop a coin in. Perform the print job in error again. Insert a key card and then perform the print job in error again, or consult your administrator. Insert a key copy counter and then perform the print job in error again. Reset the scheduled print job and then perform the print job in error again.

8



[4214] Fax/Internet Fax transmission limitation error

Classification	Error item
TopAccess related error	Fax/Internet Fax transmission limitation error

Check item	Measures
Setting	Check the settings of this equipment.

[4241] No Printer kit / Printer function disabled

Classification	Error item
Printer function error	Printing functions are disabled since the Printer kit or Printer/ Scanner kit is not installed firmly

Check item	Measures
Setting	Check that the Printer kit or Printer/Scanner kit is installed firmly.

[4242] No Scanner kit / Scanner function disabled

Classification	Error item
Scanner function error	Internet FAX or storing to a share folder function using a network fax driver is disabled since the Scanner kit is not installed firmly, but the Printer kit is installed.

Check item	Measures
Setting	Check that the Scanner kit is installed firmly.

[4300] Job execution error due to functional restrictions

Classification	Error item
TopAccess related error	Job execution error due to functional restrictions

Check item	Measures
Setting	USB direct printing cannot be performed because the function is restricted by the self-diagnosis. Check the self- diagnosis setting.

[4301] File conversion error

Classification	Error item
TopAccess related error	Printing a file whose format is not supported, or an invalid file

Check item	Measures
Setting	The format of this file (other than PDF and JPEG) is not supported in USB direct printing, or the file is invalid. Check the file.

[4311] Not being authorized to perform JOB

Classification	Error item
TopAccess related error	Not being authorized to perform JOB

Check item	Measures
Setting	Confirm the administrator for the JOB authorization.

[4312] Not authorized to store a file

Classification	Error item
TopAccess related error	Not authorized to store a file

Check item	Measures
Setting	The user has not been authorized to perform this operation. Ask your administrator.

[4313] No privilege for e-Filing storage

[4314] No privilege for Fax / Internet FAX transmission

Classification	Error item
TopAccess related error	No privilege for e-Filing storage No privilege for Fax / Internet FAX transmission

Check item	Measures
Setting	Check the privilege given, or request the administrator to add the necessary privilege.

[4411] Image data creation failure)

Classification	Error item
TopAccess related error	Image data creation failure)

Check item	Measures
Setting	Check if the file to be printed is broken. Perform printing again or use another printer driver. Network print: Perform the print job in error again, or use another printer driver (e.g.; PS3, Universal). Direct print: Check if the file is corrupted (e.g. checking if the file is displayed on your PC monitor), or check if the file format is supported by this equipment.

[4412] Double-sign encoding error

Classification	Error item
TopAccess related error	Double-sign encoding error

Check item	Measures
Setting	Printing using this function cannot be performed due to a decoding process error which occurs because the PDF file is encrypted incorrectly or encrypted in a language not supported.

8



[4611] Font download failure (reached the registration limit) [4612] Font download failure (HDD full)

Classification	Error item
TopAccess related error	Font download failure (reached the registration limit) Font download failure (HDD full)

Check item	Measures
Setting	Delete one or more font already registered.

[4613] Font download failure (others)

Classification	Error item
TopAccess related error	Font download failure (others)

Check item	Measures
Setting	Reattempt the downloading. Recreate font data and reattempt the downloading.

[4621] Font deletion failure

Classification	Error item
TopAccess related error	Font deletion failure

Check item	Measures
Setting	Check if the font to be deleted is registered (or pre- registered) in this equipment.

[4F10] System abnormality

Classification	Error item
TopAccess related error	Printing was not performed successfully due to other abnormalities.

Check item	Measures
Setting	Perform the job in error again. If the error still occurs, turn the power OFF and then back ON, and perform the job again. Collect the debug log with USB media. Initialize HDD.  P. 8-3 "8.1.2 Collection of debug logs with a USB device" Refer to step 3 and later in [E]Replace / Format HDDin  P. 9-19 "9.3.3 Precautions and procedures when replacing the HDD".

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

1. TopAccess related error​

   [5010] Internal setting error
   
   

   Classification	Error item
   Communication error with external application	There is a print job, a proof print job, a private print job, a print job without a set department code, a scan job or a fax job remaining in this equipment.

   
   

   Check item	Measures
   Setting	Delete the remaining jobs. Turn the power OFF and then back ON. Until the initial registration is begun, do not press any button on the control panel or start any print or fax job.

   
   
   8
   
   

   Classification	Error item
   Communication error with external application	A temporary password downloaded from e-Bridge and entered in this equipment is not valid, or the permanent password set in the e-Bridge is not valid.

   
   [5012] Authentication error
   
   

   Check item	Measures
   Setting	Confirm the user name and tentative password.

   
   [5013] e-Bridge communication error
   
   

   Classification	Error item
   Communication error with external application	Communication is attempted while the e-Bridge is enabled for some reason such as version upgrade.

   
   

   Check item	Measures
   Setting	Check if the MFP is connected to the eBR2 server.

   
   [5014] No SSL certificate
   
   

   Classification	Error item
   Communication error with external application	There is no SSL certificate or the certificate is not in a correct file format.

   
   

   Check item	Measures
   Setting	Install the correct SSL certificate.

   
   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [5015] Invalid SSL certificate
   
   

   Classification	Error item
   Communication error with external application	SSL certificate is not valid.

   
   

   Check item	Measures
   Setting	Install the correct SSL certificate.

   
   [5016] Expired SSL certificate
   
   

   Classification	Error item
   Communication error with external application	SSL certificate is expired.

   
   

   Check item	Measures
   Setting	Set the correct time.

   
   [5017] Other SSL certificate related error
   
   

   Classification	Error item
   Communication error with external application	SSL certificate is invalid.

   
   

   Check item	Measures
   Setting	Install the correct SSL certificate.

   
   [5018] Invalid DNS error
   
   

   Classification	Error item
   Communication error with external application	DNS address is invalid.

   
   

   Check item	Measures
   Setting	Set the correct DNS address. If any setting is needed in DNS, consult your administrators.

   
   [5019] Connection error
   
   

   Classification	Error item
   Communication error with external application	Settings for initial URL and proxy are incorrect.

   
   

   Check item	Measures
   Setting	Perform the correct settings for initial URL and proxy.

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
   [501A] Proxy error
   
   

   Classification	Error item
   Communication error with external application	IP address or port for proxy setting is invalid.

   
   

   Check item	Measures
   Setting	Set the correct IP address or port for the proxy setting. If any setting is needed in proxy, consult your administrators.

   
   [501B] No URL (host/port) or invalid path
   
   

   Classification	Error item
   Communication error with external application	Initial URL is invalid.

   
   

   Check item	Measures
   Setting	Set the correct initial URL.

   
   
   8
   
   [5030] HTTP communication error
   
   

   Classification	Error item
   Communication error with external application	An error in the HTTP communication

   
   

   Check item	Measures
   Setting	Check the URL for communication. Check that the valid IP address is assigned to connect to the server.

   
   [50FF] eBR2 internal error
   
   

   Classification	Error item
   MFP internal error	A fatal error occurred in the MFP

   
   

   Check item	Measures
   Setting	Restart the MFP, and then try again.

   
   [5110] Toner cartridge detection error
   
   

   Classification	Error item
   TopAccess related error	Toner cartridge detection error.

   
   

   Check item	Measures
   Setting

   • Check if the toner cartridge is installed properly.
   • Check if the toner cartridge detection sensor operates properly.
     
   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [5BD0] Power failure during restoration
   
   

   Classification	Error item
   TopAccess related error	Power supply is cut off during the restoration of database sent from TopAccess

   
   

   Check item	Measures
   Setting

   • Check if the power cable is connected properly and is inserted securely.
   • Check if the power voltage is unstable.
   • Reattempt the restoration of the database (Address Book, templates, F-code (Mailbox) or user information).
     
   [5C10] FAX Unit attachment error
   
   

   Classification	Error item
   TopAccess related error	Network FAX is disabled because the FAX Unit is not attached

   
   

   Check item	Measures
   Setting

   • Check if the FAX Unit is attached.
   • Check if there is any damage or abnormality on the FAX board.
   • Check if the connector on the FAX board is connected properly.
     
   [5C11] Network FAX transmission error
   
   

   Classification	Error item
   TopAccess related error	The network FAX job failed because the specified address is not registered in the Address Book

   
   

   Check item	Measures
   Setting	The address specified for the network FAX is not registered on the Address Book. Register it.

   
   [5C20] Data import from TopAccess succeeded
   
   

   Classification	Error item
   TopAccess related error	Displayed when data have been imported from TopAccess (Not an error message)

   
   

   Check item	Measures
   Setting	Data (Address book, department or user information) have been imported successfully. No troubleshooting is required.

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
   
   8
   
   [5C21] Error in data import from TopAccess
   
   

   Classification	Error item
   TopAccess related error	Data import from TopAccess failed due to invalid file format

   
   

   Check item	Measures
   Setting	Data import failed because the specified file (Address Book, department or user information) is incorrect or damaged. Check if the file is incorrect or damaged, and then reattempt the import.

   
   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING

2. MFP access error​

   [6007] Unsuccessful User Login to MFP
   
   

   Classification	Error item
   MFP access error	User authentication cannot be done because connection to the authentication server has failed.

   
   

   Check item	Measures
   Setting	Check if the operating status of the server and connection from an MFP have been confirmed.

   
   [6008] Failed to connect on External Role Base Access Control (LDAP) Server
   
   

   Classification	Error item
   MFP access error	User authentication cannot be done because connection to an external RBAC server has failed.

   
   

   Check item	Measures
   Setting	Check if the operating status of the server and connection from the MFP have been confirmed.

   
   [6013] Connection failure to the authentication server
   
   

   Classification	Error item
   MFP access error	Failed to connect to the authentication server

   
   

   Check item	Measures
   Setting	Check that the server setting is proper by accessing [TopAccess] -> [Administration] -> [Maintenance] -> [Directory Service]. When “Auto” is selected as the authentication method, this error may output to the log depending on the environment.

   
   [6014] The authentication server that cannot be accessed is detected
   
   

   Classification	Error item
   MFP access error	The authentication server that cannot be accessed is detected

   
   

   Check item	Measures
   Setting	Check if the authentication server is down since the access to the authentication server is not available. The unavailable authentication server is accessed again if the time set in 08- 8788 passes or the power of the equipment is turned OFF and back ON.

   
   [6032] Card related error: Expired card
   
   

   Classification	Error item
   MFP access error	The card cannot be used because it has expired.

   
   

   Check item	Measures
   Setting	Use a card with a valid expiration.

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
   [6033] Card related error: Invalid flag data (no room-entry data)
   
   

   Classification	Error item
   MFP access error	The card cannot be used because no room-entry data are recorded in it.

   
   

   Check item	Measures
   Setting	Use a correct card that has been used for entering the room.

   
   [6034] Card related error: Invalid flag data (invalid card data)
   
   

   Classification	Error item
   MFP access error	The card cannot be used because the data required for the use of the card are not correctly set.

   
   

   Check item	Measures
   Setting	Use a valid card.

   
   
   8
   
   

   Classification	Error item
   MFP access error	The equipment or device cannot be used since no privilege is given.

   
   [6037] Flags not available
   
   

   Check item	Measures
   Setting	Use the enable card or contact your administrator.

   
   [6041] Card authentication: Card related error
   
   

   Classification	Error item
   MFP access error	The self-diagnostic code required for card authentication is not set in this equipment correctly.

   
   

   Check item	Measures
   Setting	Reattempt scanning. If the error still occurs after reattempting scanning for several times, card data may be corrupted or the card reader may be out of order.

   
   [6042] Card authentication: Card setting error
   
   

   Classification	Error item
   MFP access error	The self-diagnostic code required for card authentication is not set in this equipment correctly.

   
   

   Check item	Measures
   MFP access error	Set the correct self-diagnostic code.

   
   [6100] User account locking out
   
   

   Classification	Error item
   MFP access error	User account is locked

   
   

   Check item	Measures
   Setting	Log into TopAccess as an administrator, and release the locked user account.

   
   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [6101] e-Filing box locking out
   
   

   Classification	Error item
   MFP access error	The e-Filing Box became inaccessible because an incorrect password has been entered for the specified number of times.

   
   

   Check item	Measures
   Setting	Retry access after a few minutes. For the locking period, ask your administrator.

   
   [6102] User account being locking out
   
   

   Classification	Error item
   MFP access error	Failed to login because the user account had been locked out

   
   

   Check item	Measures
   Setting	Log into TopAccess as an administrator, and release the locked user account.

   
   [6103] e-Filing Box is locked out
   
   

   Classification	Error item
   MFP access error	The e-Filing Box became inaccessible because an incorrect password has been entered for the specified number of times.

   
   

   Check item	Measures
   Setting	Retry access after a few minutes. For the locking period, ask your administrator.

   
   [6121] Automatic Secure Erase failure
   
   

   Classification	Error item
   MFP access error	The automatic secure erase fails.

   
   

   Check item	Measures
   Setting	Data overwriting failed for some reason. If the error still occurs after rebooting the equipment, start up using the following procedure:[3] + [C] + [START]  3. HDD formatting  Reinstallation of software or HDD replacement

   
   [6131] Clock skew failure to time server
   
   

   Classification	Error item
   MFP access error	Clock skew failure to time server

   
   

   Check item	Measures
   Setting	Check that the time server works properly. Moreover, log into TopAccess as an administrator, and check that the SNTP setting is correct.

   
   [6150] Print log DB full
   
   

   Classification	Error item
   MFP access error	Print log DB full

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Print Job Log Export.

   
   [6151] Print log DB near-full (95%
   
   

   Classification	Error item
   MFP access error	Print log DB near-full (95%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Print Job Log Export.

   
   [6152] Print log DB near-full (90%)
   
   

   Classification	Error item
   MFP access error	Print log DB near-full (90%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Print Job Log Export.

   
   
   8
   
   [6153] Print log DB near-full (80%)
   
   

   Classification	Error item
   MFP access error	Print log DB near-full (80%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Print Job Log Export.

   
   [6154] Print log database near-full (70%)
   
   

   Classification	Error item
   MFP access error	Print log DB near-full (70%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Print Job Log Export.

   
   [6160] Scan log DB full
   
   

   Classification	Error item
   MFP access error	Scan log DB full

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Scan Job Log Export.

   
   [6161] Scan log DB near-full (95%)
   
   

   Classification	Error item
   MFP access error	Scan log DB near-full (95%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Scan Job Log Export.

   
   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [6162] Scan log DB near-full (90%)
   
   

   Classification	Error item
   MFP access error	Scan log DB near-full (90%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Scan Job Log Export.

   
   [6163] Scan log DB near-full (80%)
   
   

   Classification	Error item
   MFP access error	Scan log DB near-full (80%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Scan Job Log Export.

   
   [6164] Scan log DB near-full (70%)
   
   

   Classification	Error item
   MFP access error	Scan log DB near-full (70%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Scan Job Log Export.

   
   [6170] FAX transmission log DB full
   
   

   Classification	Error item
   MFP access error	FAX transmission log DB full

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Transmission Journal Export.

   
   [6171] FAX transmission log DB near-full (95%)
   
   

   Classification	Error item
   MFP access error	FAX transmission log DB near-full (95%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Transmission Journal Export.

   
   [6172] FAX transmission log DB near-full (90%)
   
   

   Classification	Error item
   MFP access error	FAX transmission log DB near-full (90%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Transmission Journal Export.

   
   [6173] FAX transmission log DB near-full (80%)
   
   

   Classification	Error item
   MFP access error	FAX transmission log DB near-full (80%)

   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Transmission Journal Export.

   
   [6174] FAX transmission log DB near-full (70%)
   
   

   Classification	Error item
   MFP access error	FAX transmission log DB near-full (70%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Transmission Journal Export.

   
   [6180] FAX reception log DB full
   
   

   Classification	Error item
   MFP access error	FAX reception log DB full

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Reception Journal Export.

   
   
   8
   
   [6181] FAX reception log DB near-full (95%)
   
   

   Classification	Error item
   MFP access error	FAX reception log DB near-full (95%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Reception Journal Export.

   
   [6182] FAX reception log DB near-full (90%)
   
   

   Classification	Error item
   MFP access error	FAX reception log DB near-full (90%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Reception Journal Export.

   
   [6183] FAX reception log DB near-full (80%)
   
   

   Classification	Error item
   MFP access error	FAX reception log DB near-full (80%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Reception Journal Export.

   
   [6184] FAX reception log DB near-full (70%)
   
   

   Classification	Error item
   MFP access error	FAX reception log DB near-full (70%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Fax Reception Journal Export.

   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [6190] Message log DB full
   
   

   Classification	Error item
   MFP access error	Message log DB full

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Message Log Export.

   
   [6191] Message log DB near-full (95%)
   
   

   Classification	Error item
   MFP access error	Message log DB near-full (95%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Message Log Export.

   
   [6192] Message log DB near-full (90%)
   
   

   Classification	Error item
   MFP access error	Message log DB near-full (90%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Message Log Export.

   
   [6193] Message log DB near-full (80%)
   
   

   Classification	Error item
   MFP access error	Message log DB near-full (80%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Message Log Export.

   
   [6194] Message log DB near-full (70%)
   
   

   Classification	Error item
   MFP access error	Message log DB near-full (70%)

   
   

   Check item	Measures
   Setting	Perform Clear Log with TopAccess Logs>Export Logs>Message Log Export.

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

3. Maintenance error​

   [7101] System firmware installation failure [7103] Engine firmware installation failure [7105] Scanner firmware installation failure [7107] MEP firmware installation failure [7111] Patch installation failure
   

   Classification	Error item
   Maintenance error	System firmware installation failed. ([7101]) Engine firmware installation failed. ([7103]) Scanner firmware installation failed. ([7105]) MEP firmware installation failed. ([7107]) Patch installation failed. ([7111]) Plug-in installation failed. ([7113]) HDD data installation failed. ([7115]) DF firmware installation failed. ([7117])

   
   [7113] Plug-in installation failure [7115] HDD data installation failure [7117] DF firmware installation failure
   
   
   8
   
   

   Check item	Measures
   Setting	Software package file may have a problem or may be corrupted. Check the software package file and then reattempt the installation.

   
   [7109] Printer driver update failure
   
   

   Classification	Error item
   Maintenance error	Printer driver upload failed.

   
   

   Check item	Measures
   Setting	Printer driver file may have a problem or may be corrupted. Check the package file and then reattempt the upload.

   
   [710B] Point and Print data installation failure
   
   

   Classification	Error item
   Maintenance error	Point and Print data upload failed.

   
   

   Check item	Measures
   Setting	Point and Print data may have a problem or may be corrupted. Check the package file and then reattempt the upload.

   
   [710F] Language Pack installation failure
   
   

   Classification	Error item
   Maintenance error	Language Pack installation failed.

   
   

   Check item	Measures
   Setting	Language Pack file may have a problem or may be corrupted. Check the package file and then reattempt the installation.

   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [711D] License key returning failure
   
   

   Classification	Error item
   Maintenance error	The one-time dongle license fails to be returned to USB media.

   
   

   Check item	Measures
   Setting	Return the license to the USB media used for installing the license. Check that the USB media is correctly installed. Notes: The GP-1080 IPSec Enabler cannot return to the USB media due to license problem. The GP-1070 Overwrite Enabler cannot return to the USB media in the high security (08-8911: 3).

   
   [711F] License key installation failure
   
   

   Classification	Error item
   Maintenance error	The one-time dongle license fails to be installed.

   
   

   Check item	Measures
   Setting	Check that the USB media is correctly installed.

   
   [7121] Unsuccessful Import of Address Book Data
   
   

   Classification	Error item
   Maintenance error	The import of Address Book data failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   [7123] Unsuccessful Import of Template Data
   
   

   Classification	Error item
   Maintenance error	The import of template data failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   [7125] Unsuccessful Import of MailBox Data
   
   

   Classification	Error item
   Maintenance error	The import of Mailbox data failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
   [7127] Unsuccessful Import of Format File for Metascan
   
   

   Classification	Error item
   Maintenance error	The import of Meta Scan format file failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   [7129] Unsuccessful Import of User Information
   
   

   Classification	Error item
   Maintenance error	The import of user information failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   
   8
   
   [712B] Unsuccessful Import of Role Information
   
   

   Classification	Error item
   Maintenance error	The import of role information failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   [712D] Unsuccessful Import of Department Data
   
   

   Classification	Error item
   Maintenance error	The import of department data failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   [712F] Unsuccessful Import of ICC Profile
   
   

   Classification	Error item
   Maintenance error	The import of ICC Profile failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   [7131] Failed to import Print Data Converter
   
   

   Classification	Error item
   Maintenance error	The import of Print Data Converter failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [7132] Failed to import any users
   
   

   Classification	Error item
   Maintenance error	A part of the user information was not imported.

   
   

   Check item	Measures
   Setting	There is a possibility that the amount of user information has exceeded the maximum for registration during the import or the file contains invalid data. Check if you are importing a valid file and also that the amount of user information does not exceed the maximum.

   
   [7133] Failed to import any user, role and group information
   
   

   Classification	Error item
   Maintenance error	A part of the user, role or group information was not imported.

   
   

   Check item	Measures
   Setting	There is a possibility that the amount of the combined user information has exceeded the maximum for registration during the import or the file contains invalid data. Check if you are importing a valid file and also that the amount of the combined user information does not exceed the maximum.

   
   [7134] Department data import partial failure
   
   

   Classification	Error item
   Maintenance error	A part of the department data was not imported.

   
   

   Check item	Measures
   Setting	There is a possibility that the amount of department data has exceeded the maximum for registration during the import or the file contains invalid data. Check if you are importing a valid file and also that the amount of department data does not exceed the maximum.

   
   [7139] Unsuccessful Acquisition of Certificate from SCEP Server
   
   

   Classification	Error item
   Maintenance error	Failed to import the certificate by SCEP

   
   

   Check item	Measures
   Setting	Check the SCEP server and the SCEP setting (automatic) in TopAccess Administration>Security>Certificate Management.

   
   [713B] Unsuccessful Import of Certificate from TopAccess
   
   

   Classification	Error item
   Maintenance error	Failed to import the certificate

   
   

   Check item	Measures
   Setting	Certificate may have a problem or be corrupted. Check the certificate and perform the job again.

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
   [713D] Unsuccessful Import of User Combined Data
   
   

   Classification	Error item
   Maintenance error	The import of combined user information failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   [713F] Unsuccessful Import of All Data (Template/AddressBook/MailBox)
   
   

   Classification	Error item
   Maintenance error	The import of all data (templates, Address Book, Mailbox) failed.

   
   

   Check item	Measures
   Setting	Check if you are importing a valid file.

   
   
   8
   
   

   Classification	Error item
   Maintenance error	The export of Address Book data failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   [7141] Unsuccessful Export of Address Book Data
   
   [7143] Unsuccessful Export of Template Data
   
   

   Classification	Error item
   Maintenance error	The export of template data failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   [7145] Unsuccessful Export of MailBox Data
   
   

   Classification	Error item
   Maintenance error	The export of Mailbox data failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   [7147] Unsuccessful Export of Format File for Metascan
   
   

   Classification	Error item
   Maintenance error	The export of a Meta Scan format file failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [7149] Unsuccessful Export of User Information
   
   

   Classification	Error item
   Maintenance error	The export of user information failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   [714B] Unsuccessful Export of Role Information
   
   

   Classification	Error item
   Maintenance error	The export of role information failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   [714D] Unsuccessful Export of Department Information
   
   

   Classification	Error item
   Maintenance error	The export of department data failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   [714F] Unsuccessful Export of ICC Profile
   
   

   Classification	Error item
   Maintenance error	The export of ICC Profile failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   [7151] Unsuccessful Export of Log Data
   
   

   Classification	Error item
   Maintenance error	The export of log data failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and the USB media and then retry the export.

   
   [715B] Unsuccessful Print Data Converter
   
   

   Classification	Error item
   Maintenance error	The export of Print Data Converter failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
   [715D] Unsuccessful export of User Combined Data
   
   

   Classification	Error item
   Maintenance error	The export of combined user information failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   [715F] Unsuccessful Export of All Data (Template/AddressBook/MailBox)
   
   

   Classification	Error item
   Maintenance error	The export of all data (templates, Address Book, Mailbox) failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and then retry the export.

   
   
   8
   
   [7191] DDNS public key file upload failure
   
   

   Classification	Error item
   Maintenance error	Failed to upload DDNS public key file

   
   

   Check item	Measures
   Setting	DDNS public key file may have a problem or be corrupted. Check the file and perform the job again.

   
   [7193] DDNS private key file upload failure
   
   

   Classification	Error item
   Maintenance error	Failed to upload DDNS private key file

   
   

   Check item	Measures
   Setting	DDNS private key file may have a problem or be corrupted. Check the file and perform the job again.

   
   [71A2] Unsuccessful Addition of CA Certificate
   
   

   Classification	Error item
   Maintenance error	Failed to add CA certificate

   
   

   Check item	Measures
   Setting	CA certificate may have a problem or be corrupted. Check the CA certificate and perform the job again.

   
   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [71A4] Cryptographic key consistency confirmation failure
   
   

   Classification	Error item
   Maintenance error	Cryptographic key consistency confirmation failed.

   
   

   Check item	Measures
   Setting	Start up the equipment in the following procedure:[3] + [C] + [START]  5. Key Backup Restore Then overwrite the corrupted license key with a normal one.

   
   [71A6] Device certificate deletion failure
   
   

   Classification	Error item
   Maintenance error	The deletion of device certificate failed.

   
   

   Check item	Measures
   Setting	Restart the equipment and then retry.

   
   [71A8] CA certificate deletion failure
   
   

   Classification	Error item
   Maintenance error	The deletion of the CA certificate failed.

   
   

   Check item	Measures
   Setting	Restart the equipment and then retry.

   
   [71AA] Unidentified error during certificate acquisition from SCEP server
   
   

   Classification	Error item
   Maintenance error	Unidentified error occurred during certificate acquisition from SCEP server.

   
   

   Check item	Measures
   Setting	Check SCEP server and the SCEP setting (automatic) on the TopAccess screen as follows: TopAccess Administration  Security  Certificate Management

   
   [71AB] Timeout error during certificate acquisition from SCEP server
   
   

   Classification	Error item
   Maintenance error	Timeout error occurred during certificate acquisition from SCEP server.

   
   

   Check item	Measures
   Setting	Check SCEP server and the SCEP setting (automatic) on the TopAccess screen in the following procedure: TopAccess Administration  Security  Certificate Management

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
   [71AC] File save error during certificate acquisition from SCEP server
   
   

   Classification	Error item
   Maintenance error	File save error occurred during certificate acquisition from SCEP server.

   
   

   Check item	Measures
   Setting	File saving failed for some reason. If the error still occurs after rebooting the equipment, start up using the following procedure:[3] + [C] + [START]  3. HDD formatting  Reinstallation of software or HDD replacement

   
   [71AD] Failed SCEP operation
   
   

   Classification	Error item
   Maintenance error	SCEP operation is failed

   
   

   Check item	Measures
   Setting	Check SCEP server and the SCEP setting on the TopAccess menu as follows: [Administration] > [Security] > [Certificate Management] > SCEP (Automatic)

   
   
   8
   
   [71B0] Software package file decryption failure
   
   

   Classification	Error item
   Maintenance error	Software package file decryption failed.

   
   

   Check item	Measures
   Setting	Software package file may have a problem or may be corrupted. Check the software package file and then reattempt the installation.

   
   [71D0] Factory Default Failure
   
   

   Classification	Error item
   Maintenance error	Factory default setting failed.

   
   

   Check item	Measures
   Setting	Restart the equipment and then retry.

   
   [71F1] Unsuccessful Creation of Clone File
   
   

   Classification	Error item
   Maintenance error	The creation of a clone file failed.

   
   

   Check item	Measures
   Setting	Check if there is enough capacity in the HDD and the USB media and then retry the creation.

   
   © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
   ERROR CODE AND TROUBLESHOOTING
   [71F3] Unsuccessful Import of Clone Data
   
   

   Classification	Error item
   Maintenance error	The import of clone data failed.

   
   

   Check item	Measures
   Setting	The clone file may be invalid. Check the file and then retry the import.

   
   [71F4] Failed to decrypt Clone file
   
   

   Classification	Error item
   Maintenance error	The decryption of a clone file failed.

   
   

   Check item	Measures
   Setting	The clone file may be invalid or the password may be incorrect. Check the file and the password, and then retry the import.

   
   [71F5] Failed to encrypt Clone file
   
   

   Classification	Error item
   Maintenance error	The encryption of a clone file failed.

   
   

   Check item	Measures
   Setting	Restart the equipment and then retry the encryption.

   
   e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

4. Network error​

[8000] Static IPv4 address conflict

Classification	Error item
Network error	IPv4 address overlaps.

Check item	Measures
Setting	Check if the same IP address is not used by other machine.

[8011] Linklocal Address Conflict

Classification	Error item
Network error	Linklocal Address Conflict

Check item	Measures
Setting	Check if the same IP address is not used by other machine.

8



[8012] Manual Address Conflict

Classification	Error item
Network error	Manual IPv6 Address Conflict

Check item	Measures
Setting	Check if the same IP address is not used by other machine.

[8013] Stateless Address Conflict

Classification	Error item
Network error	Stateless Address Conflict

Check item	Measures
Setting	Check if the same IP address is not used by other machine.

[8014] Stateful Address Conflict

Classification	Error item
Network error	Stateful Address Conflict

Check item	Measures
Setting	Check if the same IP address is not used by other machine.

[8022] Authentication Failure

Classification	Error item
Network error	Failed in 802.1X authentication.

Check item	Measures
Setting	Check the user credential.

[8023] Can not contact Authentication Server/Switch

Classification	Error item
Network error	Failed in connection to authentication server and switch.

Check item	Measures
Setting	Check connectivity to switch or server.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[8024] Certificate verification Failure

Classification	Error item
Network error	Failed in verification of certificate.

Check item	Measures
Setting	Check if a valid certificate is installed.

[8031] IKEv1 certification failed

Classification	Error item
Network error	Ipsec error for ikev1 certification failed

Check item	Measures
Setting	Check CA and user certificate in both MFP and remote peer - certificate timestamp and IPsec Certificate template should be valid. CRL DP server name is mapped in MFP’s host table or DNS entry. Certificate against CRL.

[8032] IKEv1 wrong proposal chosen

Classification	Error item
Network error	Ipsec error for wrong proposal chosen

Check item	Measures
Setting	Check the IKEv1 IPsec proposal parameters (like encryption/ authentication algorithms, DH group, authentication methods) in MFP and peer machine.

[8033] IKEv1 shared key authentication failed

Classification	Error item
Network error	Ipsec error if auth for shared key failed

Check item	Measures
Setting	Mismatch in IKEv1 Pre Shared Key. Check the PSK in MFP and remote machine.

[8034] IKEv1 invalid certificate

Classification	Error item
Network error	Ipsec error if invalid certificate uploaded

Check item	Measures
Setting	Check the CA and User certificate in MFP and peer machine.

[8035] IKEv1 certificate not supported

Classification	Error item
Network error	Ipsec error if certificate not supported

Check item	Measures
Setting	Check the User certificate type.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[8036] IKEv1 invalid certificate authentication

Classification	Error item
Network error	Ipsec error if invalid certificate authentication

Check item	Measures
Setting	Check the CA certificate in MFP and Peer machine.

[8037] IKEv1 certificate unavailable

Classification	Error item
Network error	Ipsec error if certificate are not available

Check item	Measures
Setting	Certificate has been deleted from Certificate store. Re-upload the corresponding certificates.

8



[8038] IKEv1 no SA established

Classification	Error item
Network error	Ipsec error for SA is not present

Check item	Measures
Setting	Check the IKEv1/IPsec proposal parameters (like encryption/ authentication algorithms, DH group, authentication methods) in MFP and peer machine. Check 1. CA and user certificate in both MFP and remote peer - certificate timestamp and IPsec Certificate template.

[8039] IKEv1 invalid signature

Classification	Error item
Network error	Ipsec error for invalid signature for certificate

Check item	Measures
Setting	Mismatch in Signature payload (MAC or IV). Check the CA and user certificate in MFP and peer machine.

[803A] IKEv2 wrong proposal chosen

Classification	Error item
Network error	Ipsec error if proposal chosen is wrong

Check item	Measures
Setting	Check the IKEv2/IPsec proposal parameters (encryption/ authentication algorithms, DH group, authentication methods) in MFP and peer machine.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[803B] IKEv2 Certificate failed

Classification	Error item
Network error	Ipsec error for ikev2 certification failed

Check item	Measures
Setting	Check CA and user certificate in both MFP and remote peer - certificate timestamp and IPsec Certificate template should be valid. CRL DP server name is mapped in MFP’s host table or DNS entry. Certificate against CRL.

[803C] IKEv2 secret key authentication failed

Classification	Error item
Network error	Ipsec error for ikev2 if secret key auth failed

Check item	Measures
Setting	Mismatch in IKEv2 Pre Shared Key. Check the PSK in MFP and peer machine.

[803D] IKEv2 falling back to IKEv1

Classification	Error item
Network error	Ipsec error if peer does not support IKEv2 and falling back to IKEv1

Check item	Measures
Setting	Remote machine is not supporting IKEv2. Going back to use IKEv1.

[803E] IKEv2 ISAKMP SA unavailable

Classification	Error item
Network error	Ipsec error if ISAKMP SA is not created of destroyed due to some uncertain condition

Check item	Measures
Setting	Restart IPsec service on Peer and retry.

[803F] IKEv2 cryptographic operation failed

Classification	Error item
Network error	Ipsec error for ikev2 if crypto operation failed

Check item	Measures
Setting	If Certificates are being used, re-upload the corresponding certificates using Security Services. Restart IPsec Service on MFP.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[8040] IKEv2 invalid key information

Classification	Error item
Network error	Ipsec error for ikev2 if key info is invalid

Check item	Measures
Setting	Check IKE settings in MFP and peer.

[8041] IKEv2 CA not trusted

Classification	Error item
Network error	Ipsec error for ikev2 if CA is not trusted

Check item	Measures
Setting	Check the CA certificate in MFP and peer machine. Check the CA certificate timestamp.

8



[8042] IKEv2 Authentication method mismatch

Classification	Error item
Network error	Ipsec error if authentication method is not matching

Check item	Measures
Setting	Mismatch in IKE authentication type. Check the Authentication type in MFP and peer.

[8043] IPsec IKE version mismatch

Classification	Error item
Network error	Ipsec error if ike version is not matching

Check item	Measures
Setting	Mismatch in IKE version. Check the IKE version in MFP and peer.

[8044] IPsec encapsulation mismatch

Classification	Error item
Network error	Ipsec error for encapsulation is not matching

Check item	Measures
Setting	Check the IPsec mode (Transport/Tunnel) in MFP and peer.

[8045] IPsec Peer IP mismatch

Classification	Error item
Network error	Ipsec error for peer ip mismatch

Check item	Measures
Setting	Remote Traffic selector mismatch. Check the destination address/port in IPsec filter.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[8046] IPsec local IP mismatch

Classification	Error item
Network error	Ipsec error for local ip mismatch

Check item	Measures
Setting	Local traffic selector mismatch. Check the source address/port in IPsec filter.

[8047] IPsec local ID mismatch

Classification	Error item
Network error	Ipsec error for local id mismatch

Check item	Measures
Setting	Check the user certificate in MFP

[8048] IPsec Remote ID mismatch

Classification	Error item
Network error	Ipsec error for remote id mismatch

Check item	Measures
Setting	Check the user certificate in peer machine.

[8049] IPsec Remote IP mismatch

Classification	Error item
Network error	Ipsec error for remote ip mismatch

Check item	Measures
Setting	Remote traffic selector mismatch. Check the source address/port in IPsec filter.

[804A] IPsec IKE timeout

Classification	Error item
Network error	Ipsec error for ike timeout

Check item	Measures
Setting	Check the network connectivity between MFP and peer machine. Select the Flush Connections Option and retry.

[804B] IPSec invalid manual key

Classification	Error item
Network error	Ipsec error id manual key is not valid

Check item	Measures
Setting	Check the Inbound and Outbound (ESP Encryption/ Authentication and AH Authentication) keys in MFP and Remote PC.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[8061] Secure primary DDNS update error [8062] Secure secondary DDNS update error [8063] IPv6 Secure primary DDNS update error

[8064] IPv6 Secure secondary DDNS update error [8065] IPv6 primary DDNS update error

[8066] IPv6 secondary DDNS update error [8067] IPv4 primary DDNS update error [8068] IPv4 secondary DDNS update error

Classification	Error item
Network error	Secure update to primary IPv4 server failed. ([8061]) Secure update to secondary IPv4 server failed. ([8062]) Secure update to primary IPv6 server failed. ([8063]) Secure update to secondary IPv6 server failed. ([8064]) IPv6 primary DDNS update error. ([8065]) IPv6 secondary DDNS update error. ([8066]) IPv4 primary DDNS update error. ([8067]) IPv4 secondary DDNS update error. ([8068])

Check item	Measures
Setting	Check if there is any problem with DNS or DDNS settings.

8



[8069] Invalid TSIG/SIG(0) Key file

Classification	Error item
Network error	This message is displayed when the key file for SIG(0) or TSIG is invalid.

Check item	Measures
Setting	Verify the TSIG/SIG(0) key files used.

[8101] Wireless association with Access point failure

Classification	Error item
Network error	Wireless association with Access point failure

Check item	Measures
Setting	Verify the credentials used for association with Access point.

[8102] MFP not able to contact the Access point with the specified SSID

Classification	Error item
Network error	MFP not able to contact the Access point with the specified SSID

Check item	Measures
Setting	Verify the access point name setting and mechanism used for association same as Access Point setting.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[8103] Wireless Certificate verification failure

Classification	Error item
Network error	Wireless Certificate verification failure

Check item	Measures
Setting	Verify the certificate settings used for association.

[8111] SNMP writing access failure

Classification	Error item
Network error	An error occurred during SNMP data writing.

Check item	Measures
Setting	Check if the parameter entered in the application is correct. Check if the entered department code and box password are correct. If the error still occurs after the correct parameter is entered, restart the equipment and the application.

[8112] SNMP communication failure

Classification	Error item
Network error	SNMP communication failed.

Check item	Measures
Setting	Check if there is any problem in the application.

[8121] Domain authentication error: Domain authentication error

Classification	Error item
Network error	An unidentified domain authentication error occurred during the connection of domain controller.

Check item	Measures
Setting	Check the network configuration of this equipment and then reconnect to the domain controller.

[8122] Domain authentication error: Invalid user name or password

Classification	Error item
Network error	Login is not permitted because the user name or a password for domain authentication is invalid.

Check item	Measures
Setting	Check if the user name and the password for this equipment are correct. Specify upper- and lower-case characters correctly when you enter them.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[8123] Domain authentication error: Invalid server

Classification	Error item
Network error	The server was not discovered during domain authentication.

Check item	Measures
Setting	Check if the server is down or the network configuration of this equipment is correct. If domain name resolution is used, check the DNS and DDNS settings.

[8124] Domain authentication error: Invalid user account

Classification	Error item
Network error	The user account is invalid and not available for login for domain authentication

Check item	Measures
Setting	Check the setting to see if the user account noted in the Active Directory Users and Computers window is valid.

8



[8125] Domain authentication error: Expired user account

Classification	Error item
Network error	The user account is expired and not available for login for domain authentication.

Check item	Measures
Setting	Check the setting to see if the user account noted in the Active Directory Users and Computers window is not expired.

[8126] Domain authentication error: User account lockout

Classification	Error item
Network error	The user account is locked out and not available for login for domain authentication.

Check item	Measures
Setting	Check the account lockout setting of the server.

[8127] Domain authentication error: Invalid logon hours

Classification	Error item
Network error	The logon hour is invalid and not available for login for domain authentication.

Check item	Measures
Setting	Check the logon hour setting for the user account noted in the Active Directory Users and Computers window.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[8128] Active Directory domain authentication error: Time delay between server and equipment

Classification	Error item
Network error	There is a difference of 5 minutes or longer between the time settings of this equipment and the server, and therefore the login is not available for Active Directory domain authentication.

Check item	Measures
Setting	Set the time of this equipment and that of the domain controller the same. SNTP is recommended if there is an SNTP server in the network.

[8129] Active Directory domain authentication error: Expired Kerberos ticket

Classification	Error item
Network error	The Kerberos ticket is expired and not available for login for Active Directory domain authentication.

Check item	Measures
Setting	Check if the Kerberos ticket on the Kerberos server is expired.

[812A] Active Directory domain authentication error: Kerberos ticket authentication error

Classification	Error item
Network error	Login is not available for Active Directory domain authentication due to a Kerberos ticket authentication error.

Check item	Measures
Setting	Check if the user name and the password for this equipment are correct. If the error still occurs, ask your Windows Server administrator.

[812B] Active Directory domain authentication error: invalid realm name

Classification	Error item
Network error	The realm name is invalid and not available for login for Active Directory domain authentication.

Check item	Measures
Setting	Check if the realm name of this equipment for the Active Directory server is correct. If the error still occurs, ask your Windows Server administrator.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

Output check (test mode 03)​

Code	Function	Procedure
101	Main motor ON (operational without developer unit)	1
102	Toner motor ON (normal rotation)	1
103	Polygonal motor ON (600 dpi)	1
108	Registration clutch ON	1
109	PFP motor ON	1
110	ADU motor ON (low speed)	1
118	Laser ON	1
120	Exit motor ON (normal rotation)	1
121	Exit motor ON (reverse rotation)	1
122	LCF motor ON	1
123	Reverse motor ON (normal rotation) * e-STUDIO356/456 only	1
124	Reverse motor ON (reverse rotation) * e-STUDIO356/456 only	1
151	Code No. 101 function OFF	1
152	Code No. 102 function OFF	1
153	Code No. 103 function OFF	1
158	Code No. 108 function OFF	1
159	Code No. 109 function OFF	1
160	Code No. 110 function OFF	1
168	Code No. 118 function OFF	1
170	Code No. 120 function OFF	1
171	Code No. 121 function OFF	1
172	Code No. 122 function OFF	1
173	Code No. 123 function OFF	1
174	Code No. 124 function OFF	1
177	Offset Tray motor ON (reciprocating movement)	2
201	Upper drawer feed clutch ON/OFF	3
202	Lower drawer feed clutch ON/OFF	3
203	Transport clutch (high speed) ON/OFF	3
204	Bypass feed clutch ON/OFF	3
205	Transport clutch (low speed) ON/OFF	3
206	LCF pickup solenoid ON/OFF	3
207	LCF end fence reciprocating movement This function is disabled in the following conditions. When the LCF tray is up. When the left drawer is not inserted. When the LCF misfeed insertion detection sensor is incorrectly inserted.	2
209	LCF feed clutch ON/OFF	3
218	Key copy counter count up	2
222	ADU clutch ON/OFF	3
225	PFP transport clutch ON/OFF	3
226	PFP upper drawer feed clutch ON/OFF	3
228	PFP lower drawer feed clutch ON/OFF	3
232	Bridge unit gate solenoid ON/OFF	3
233	Reverse solenoid ON/OFF * e-STUDIO356/456 only	3
235	Discharge lamp ON/OFF	3
236	Suction fan ON/OFF (low speed)	3
237	Suction fan ON/OFF (high speed)	3
242	Upper drawer tray-up motor ON (tray up)	2
243	Lower drawer tray-up motor ON (tray up)	2
249	Developer bias [-DC] ON/OFF	3
250	Developer bias [AC] ON/OFF	3
252	Main charger ON/OFF	3
253	Separation charger ON/OFF	3
255	Transfer guide bias ON/OFF	3
256	Transfer charger (positive/center) ON/OFF	3
257	Transfer charger (positive/high) ON/OFF	3
258	Transfer charger (negative) ON/OFF	3

261	Scan motor ON (Automatically stops at limit position; speed can be changed with the [ZOOM] button	2
267	Scanner exposure lamp ON/OFF	3
271	LCF tray-up motor (up/down)	2
278	PFP upper drawer tray-up motor ON (tray up)	2
280	PFP lower drawer tray-up motor ON (tray up)	2
281	RADF feed motor ON/OFF (normal rotation)	3
282	RADF feed motor ON/OFF (reverse rotation)	3
283	RADF read motor ON/OFF (normal rotation)	3
284	RADF exit motor ON/OFF (normal rotation)	3
285	RADF exit motor ON/OFF (reverse rotation)	3
289	Developer cooling fan ON/OFF (high speed)	3
290	Developer cooling fan ON/OFF (low speed)	3
294	Reverse gate solenoid ON/OFF	3
295	Power OFF mode (for 200 V series)	4
297	RADF fan motor ON/OFF	3
301	Modem test 2100Hz	2
302	Modem test 14.4KBPS (V17)	2
303	Modem test 9.6KBPS (V29)	2
304	Modem test 4.8KBPS (V27)	2
305	Modem test 300BPS	2
306	Modem test 1850Hz	2
307	Modem test 1650Hz	2
308	Modem test 1100Hz	2
309	Modem test 462Hz	2
310	Modem test 1300Hz	2
311	Modem test 33.6KBPS (V.34)	2
312	Modem test 28.8KBPS (V.34)	2
313	Modem test 24.0KBPS (V.34)	2
314	Modem test 16.8KBPS (V.34)	2
315	Dial test 10PPS	5
316	Dial test 20PPS	5
317	Dial test PB	5
318	Modem test 12.0KBPS (V.17)	2
319	Modem test 7.2KBPS (V.29)	2
320	Modem test 2.4KBPS (V.27ter)	2
322	CML relay ON	2
410	Power supply cooling fan ON/OFF (low speed)	3
411	Power supply cooling fan ON/OFF (high speed)	3
461	Return the Finisher condition to packaging position	2

Test print mode (test mode 04)​

Code	Types of test pattern	Remarks	Remarks	Output from
114	Secondary scanning direction 17 gradation	Error diffusion	1	SLG
142	Grid pattern	Pattern width: 2 dots,	1	LGC

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen t mode

Process

Developer

Automatic adjustment of auto-toner sensor

2000

Fuser heater ON

-

-

As the value increases, the sensor output increases correspondingly. The value starts changing approx. 2 minutes after this adjustment was started and is automatically set in the range of 2.35 to 2.45 V. * Selection is disable when developer unit is not installed.

17

Yes

05

Adjustmen t mode

Process

Developer

Correction of auto- toner sensor

2001

Fuser heater ON

141

0~255

M

Corrects the control value of the auto-toner sensor setup in 05-2000. * Selection is disable when developer unit is not installed.

3

Yes

05

Adjustmen t mode

Process

Developer

2020

Developer bias DC output adjustment

141

0~255

M

As the value increases, the transformer output increases correspondingly. Remove the developer unit and install the adjustment jig to make adjustment.

3

Yes

05

Adjustmen t mode

Process

Charger

2040

Main charger grid bias output adjustment

Refer to contents

0~255

M

As the value increases, the transformer output increases correspondingly. Remove the developer unit and install the adjustment jig to make adjustment. <Default value> e-STUDIO206L/256/306: 90 e-STUDIO356/456/506: 95

3

05

Adjustmen t mode

Process

Transfer

2052

Transfer transformer DC output adjustment (C)

Refer to contents

0~255

M

As the value increases, the transformer output increases correspondingly. Remove the developer unit and install the adjustment jig to make adjustment. <Default value> e-STUDIO206L/256/306: 88 e-STUDIO356/456/506: 117

3

05

Adjustmen t mode

Process

Separation

2078

Separation transformer DC output adjustment (C)

52

0~255

M

As the value increases, the transformer output increases correspondingly. Remove the developer unit and install the adjustment jig to make adjustment.

3

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen t mode

Process

Transfer

Transfer cleaning bias adjustment

2083

Positive

Refer to contents

0~255

M

When the high-voltage transformer is replaced, the transfer cleaning bias needs to be adjusted with this code. The larger the setting value is, the higher the value of the current (more positive) is. This causes a reduction in the toner adhering to the transfer roller and an improvement in the cleaning performance. Perform this adjustment after the process units (cleaner and developer unit) have been removed. When the high- voltage transformer is replaced, adjusting with the following codes needs to be performed in addition to this adjustment. 05-2020, 05-2040, 05-2052, 05-2078 <Default value> e-STUDIO206L/256/306: 63 e-STUDIO356/456/506: 96

3

Yes

05

Adjustmen t mode

Process

Transfer

Transfer cleaning bias adjustment

2084

Negative

41

0~255

M

When the high-voltage transformer is replaced, the transfer cleaning bias needs to be adjusted with this code. The larger the setting value is, the higher the value of the current (more negative) is. This causes a reduction in the toner adhering to the transfer roller and an improvement in the cleaning performance. Perform this adjustment after the process units (cleaner and developer unit) have been removed. When the high- voltage transformer is replaced, adjusting with the following codes need to be performed in addition to this adjustment. 05-2020, 05-2040, 05-2052, 05-2078

3

Yes

05

Adjustmen t mode

Process

Transfer

Temperature/humidity sensor

2192

Humidity display

50

0~100

M

Displays the humidity value detected by temperature/humidity sensor.

2

Yes

05

Adjustmen t mode

Process

Process

Temperature/humidity sensor

2194

Temperature display

25

0~50

M

Displays the humidity value detected by temperature/humidity sensor.

2

Yes

05

Adjustmen t mode

Process

Charger

2196

Drum thermistor temperature display (K)

25

0~100

M

(Unit: °C)

2

Yes

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen t mode

Process

Image quality control

2250

Laser power adjustment

Refer to contents

0~255

M

When the value increases, the laser output increases correspondingly. <Default value> e-STUDIO206L/256/306: 65 e-STUDIO356/456/506: 121

3

Yes

05

Adjustmen t mode

Process

Process

2382

Reverse time of the drum

Refer to contents

0~255

M

<Default value> e-STUDIO206L/256/306: 12 e-STUDIO356/456/506: 8

1

05

Adjustmen t mode

Process

Toner recycle

2390

Forced performing of idling

-

M

Perform this adjustment before the replacement of the developer material. (The toner is forcibly removed from the cleaner.)

6

Yes

05

Adjustmen t mode

Scanner

Scanner

3009

Log table switching for RADF copying (color)

0

0~4

SYS

0: Same log table as the one used at copying with original glass 1: Background reproduction - Light 2 2: Background reproduction - Light 1 3: Background reproduction - Dark 1 4: Background reproduction - Dark 2

1

05

Adjustmen t mode

Scanner

Scanner

Image location adjustment

3030

Primary scanning direction (scan. section)

75

0~255

SYS

When the value increases by "1", the image shifts by approx. 0.04233 mm toward the front side of the paper.

1

Yes

05

Adjustmen t mode

Scanner

Scanner

Image location adjustment

3031

Secondary scanning direction(scan.section )

130

90~166

SYS

When the value increases by "1", the image shifts by approx. 0.13013 mm toward the trailing edge of the paper.

1

Yes

05

Adjustmen t mode

Scanner

Scanner

Reproduction ratio adjustment

3032

Adj. secondary scan.direction

128

63~193

SYS

When the value increases by "1", the reproduction ratio in the secondary scanning direction (vertical to paper feeding direction) increases by approx. 0.025 %.

1

Yes

05

Adjustmen t mode

Scanner

Scanner

Distortion mode

3033

Distortion mode

-

-

Moves carriages to the adjusting position.

6

Yes

05

Adjustmen t mode

Scanner

Scanner

Shading position adjustment

3034

Original glass

117

92~165

SYS

0.13013 mm/step

1

05

Adjustmen t mode

Scanner

Scanner

Shading position adjustment

3035

RADF

133

92~165

SYS

0.13013 mm/step

1

05

Adjustmen t mode

Scanner

RADF

Adjustment of RADF paper alignment

3040

Front side

10

0~20

SYS

When the value increases by "1", the aligning amount increases by approx. 0.5 mm.

1

05

Adjustmen t mode

Scanner

RADF

Adjustment of RADF paper alignment

3041

Back side

10

0~20

SYS

When the value increases by "1", the aligning amount increases by approx. 0.5 mm.

1

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen t mode

Scanner

RADF

3042

Fine adjustment of RADF transport speed

50

0~100

SYS

When the value increases by "1", the reproduction ratio of the secondary scanning direction when using the RADF increases by approx. 0.1%.

1

Yes

05

Adjustmen t mode

Scanner

RADF

3043

RADF sideways deviation adjustment

128

0~255

SYS

When the value increases by "1", the image of original fed from the RADF shifts toward the rear side of paper by approx. 0.08423 mm.

1

Yes

05

Adjustmen t mode

Scanner

RADF

RADF leading edge position adjustment

3044

Front side

50

0~100

SYS

When the value increases by "1", the copied image of original fed from the RADF shifts toward the trailing edge of paper by approx.0.2 mm.

1

Yes

05

Adjustmen t mode

Scanner

RADF

Leading edge position adjustment

3045

Back side

50

0~100

SYS

When the value increases by "1", the copied image of original fed from the RADF shifts toward the trailing edge of paper by approx.0.2 mm.

1

Yes

05

Adjustmen t mode

Scanner

Scanner

3046

Carriage position adjustment during scanning from RADF (black)

128

0~255

SYS

When the value increases by "1", the carriage position shifts by approx. 0.1 mm toward the exit side when using the RADF.

1

05

Adjustmen t mode

Scanner

Scanner

3047

Carriage position adjustment during scanning from RADF (color)

128

0~255

SYS

When the value increases by "1", the carriage position shifts by approx. 0.1 mm toward the exit side when using the RADF.

1

05

Adjustmen t mode

Scanner

Scanner

Data transfer of characteristic value

3203

SLG board -> SYS board

-

SYS

Transfers the characteristic values of the scanner (shading correction factor / RGB color correction / reproduction ratio color deviation correction / shading position correction factor / reproduction ratio correction value in primary scanning direction)

6

Yes

05

Adjustmen t mode

Scanner

Scanner

3209

Data transfer of characteristic value of scanner / SYS board - > SLG board

-

SYS

Transfers the characteristic values of the scanner (shading correction factor / RGB color correction / reproduction ratio color aberration correction / shading position correction factor / reproduction ratio correction value in primary scanning direction)

6

05

Adjustmen t mode

Printer

Printer

Fine adjustment of polygonal motor rotation speed

Adjustment of primary scanning direction reproduction ratio

4000

PPC

130

0~255

M

When the value increases by "1", the reproduction ratio of primary scanning direction increases by approx. 0.07%. (approx. 0.1 mm/step)

1

Yes

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen t mode

Printer

Printer

Fine adjustment of polygonal motor rotation speed

Adjustment of primary scanning direction reproduction ratio

4001

PRT

133

0~255

M

When the value increases by "1", the reproduction ratio of primary scanning direction increases by approx. 0.07%. (approx. 0.1 mm/step)

1

Yes

05

Adjustmen t mode

Printer

Image

Adjustment of primary scanning laser writing start position.

4005

PPC

Refer to contents

0~255

M

When the value increases by "1", the writing start position shifts to the front side by approx. 0.0423 mm. <Default value> e-STUDIO206L/256/306: 88 e-STUDIO356/456/506: 99

1

Yes

05

Adjustmen t mode

Printer

Image

Adjustment of primary scanning laser writing start position.

4006

PRT

Refer to contents

0~255

M

When the value increases by "1", the writing start position shifts to the front side by approx. 0.0423 mm. <Default value> e-STUDIO206L/256/306: 88 e-STUDIO356/456/506: 99

1

Yes

05

Adjustmen t mode

Printer

Drive

Fine adjustment of main motor speed

Adjustment of secondary scanning direction reproduction ratio

4009

PPC/PRT

132

0~255

M

When the value increases by "1", the reproduction ratio of secondary scanning direction increases by approx. 0.04%.

1

Yes

05

Adjustmen t mode

Printer

Drive

Fine adjustment of main motor speed

Adjustment of secondary scanning direction reproduction ratio

4010

FAX

128

0~255

M

When the value increases by "1", the reproduction ratio of secondary scanning direction increases by approx. 0.04%.

1

Yes

05

Adjustmen t mode

Printer

Drive

Fine adjustment of exit motor speed

4013

PPC/PRT

128

0~255

M

e-STUDIO206L/256/306: When the value increases by "1", the rotation accelerates by approx. 0.03%. e-STUDIO356/456/506: When the value increases by "1", the rotation accelerates by approx. 0.05%.

1

Yes

05

Adjustmen t mode

Printer

Drive

Fine adjustment of exit motor speed

4014

FAX

128

0~255

M

e-STUDIO206L/256/306:When the value increases by "1", the rotation accelerates by approx. 0.03%. e-STUDIO356/456/506:When the value increases by "1", the rotation accelerates by approx. 0.05%.

1

Yes

05

Adjustmen t mode

Printer

Image

Adj. of drawer sideways deviation

4018

0

1st drawer

128

0~255

M

When the value increases by "1", the image shifts toward the front side by 0.0423 mm.

4

Yes

05

Adjustmen t mode

Printer

Image

Adj. of drawer sideways deviation

4018

1

2nd drawer

128

0~255

M

When the value increases by "1", the image shifts toward the front side by 0.0423 mm.

4

Yes

05

Adjustmen t mode

Printer

Image

Adj. of drawer sideways deviation

4018

2

PFP upper drawer

128

0~255

M

When the value increases by "1", the image shifts toward the front side by 0.0423 mm.

4

Yes

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen t mode

Printer

Image

Adj. of drawer sideways deviation

4018

3

PFP lower drawer

128

0~255

M

When the value increases by "1", the image shifts toward the front side by 0.0423 mm.

4

Yes

05

Adjustmen t mode

Printer

Image

Adj. of drawer sideways deviation

4018

4

T-LCF

128

0~255

M

When the value increases by "1", the image shifts toward the front side by 0.0423 mm.

4

Yes

05

Adjustmen t mode

Printer

Image

Adj. of drawer sideways deviation

4018

5

Bypass feeding

128

0~255

M

When the value increases by "1", the image shifts toward the front side by 0.0423 mm.

4

Yes

05

Adjustmen t mode

Printer

Image

Adj. of primary scan. laser writing start

Duplex feeding

4019

0

Long size

148

0~255

M

When the value increases by "1", the image shifts toward the front side by 0.0423 mm.

4

Yes

05

Adjustmen t mode

Printer

Image

Adj. of primary scan. laser writing start

Duplex feeding

4019

1

Short size

148

0~255

M

When the value increases by "1", the image shifts toward the front side by 0.0423 mm.

4

Yes

05

Adjustmen t mode

Printer

Image

Margin adjustment

PPC

4050

Top margin adjustment

15

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm.

1

Yes

05

Adjustmen t mode

Printer

Image

4051

Left margin adjustment(blank area at the left of the paper along the paper feeding direction)

0

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm.

1

05

Adjustmen t mode

Printer

Image

Margin adjustment

PPC

4052

Right margin adjustment

Refer to contents

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm. <Default value> e-STUDIO206L/256/306: 6 e-STUDIO356/456/506: 24

1

Yes

05

Adjustmen t mode

Printer

Image

Margin adjustment

PPC

4053

Bottom margin adjustment

55

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm.

1

Yes

05

Adjustmen t mode

Printer

Image

4054

Top margin adjustment(blank area at the leading edge of the paper)

24

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm.

1

05

Adjustmen t mode

Printer

Image

4055

Left margin adjustment(blank area at the left of the paper along the paper feeding direction)

0

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm.

1

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen t mode

Printer

Image

4056

Right margin adjustment(blank area at the right of the paper along the paper feeding direction)

0

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm.

1

05

Adjustmen t mode

Printer

Image

4057

Bottom margin adjustment(blank area at the trailing edge of the paper)

0

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm.

1

05

Adjustmen t mode

Printer

Image

Leading edge position adjustment

Normal speed

4058

1st drawer

6

0~15

M

When the value increases by "1", the image shifts toward the trailing edge of the paper by approx. 0.4 mm.

1

Yes

05

Adjustmen t mode

Printer

Image

Leading edge position adjustment

Normal speed

4059

2nd drawer

Refer to contents

0~40

M

When the value increases by "1", the image shifts toward the trailing edge of the paper by approx. 0.4 mm. <Default value> e-STUDIO206L/256/306: 20 e-STUDIO356/456/506: 27

1

Yes

05

Adjustmen t mode

Printer

Image

Leading edge position adjustment

Normal speed

4060

PFP

8

0~15

M

When the value increases by "1", the image shifts toward the trailing edge of the paper by approx. 0.4 mm.

1

Yes

05

Adjustmen t mode

Printer

Image

Leading edge position adjustment

Normal speed

4061

Bypass feeding

Refer to contents

0~15

M

When the value increases by "1", the image shifts toward the trailing edge of the paper by approx. 0.4 mm. <Default value> e-STUDIO206L/256/306: 7 e-STUDIO356/456/506: 8

1

Yes

05

Adjustmen t mode

Printer

Image

Leading edge position adjustment

Normal speed

4062

Duplex feeding

8

0~15

M

When the value increases by "1", the image shifts toward the trailing edge of the paper by approx. 0.4 mm.

1

Yes

05

Adjustmen t mode

Printer

Image

Leading edge position adjustment

Normal speed

4063

O-LCF

8

0~15

M

When the value increases by "1", the image shifts toward the trailing edge of the paper by approx. 0.4 mm.

1

Yes

05

Adjustmen t mode

Printer

Image

4064

0

Bottom margin adjustment (blank area at the trailing edge of the paper)/Reverse side at duplexing

29

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm.

4

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen t mode

Printer

Image

4064

1

Right margin adjustment (blank area at the right of the paper along the paper feeding direction)/Reverse side at duplexing

0

0~255

M

When the value increases by "1", the blank area becomes wider by approx. 0.0423 mm.

4

05

Adjustmen t mode

Printer

Feeding system/Pa per transport

Paper aligning amount adjustment

1st drawer

4100

0

Plain paper; Long size

Refer to contents

0~63

M

e-STUDIO206L/256/306:When the value increases by “1”, the aligning amount increases by approx. 0.3 mm. e-STUDIO356/456/506:When the value increases by “1”, the aligning amount increases by approx. 0.4 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter <Default value> e-STUDIO206L/256/306: 37 e-STUDIO356/456: 21 e-STUDIO506: 17

4

Yes

05

Adjustmen t mode

Printer

Feeding system/Pa per transport

Paper aligning amount adjustment

1st drawer

4100

1

Plain paper; Middle size

Refer to contents

0~63

M

e-STUDIO206L/256/306:When the value increases by “1”, the aligning amount increases by approx. 0.3 mm. e-STUDIO356/456/506:When the value increases by “1”, the aligning amount increases by approx. 0.4 mm. <Paper length> Long size: 330 mm or longer Middle size: 220 mm to 329 mm Short size: 219 mm or shorter <Default value> e-STUDIO206L/256/306: 37 e-STUDIO356/456: 21 e-STUDIO506: 17

4

Yes

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen

Printer

Feeding

Paper aligning

1st drawer

4100

2

Plain paper; Short

Refer to

0~63

M

e-STUDIO206L/256/306:When the value increases by

4

Yes

t mode

system/Pa

amount adjustment

size1

contents

“1”, the aligning amount increases by approx. 0.3 mm.

per

e-STUDIO356/456/506:When the value increases by

transport

“1”, the aligning amount increases by approx. 0.4 mm.

<Paper length>

Long size: 330 mm or longer

Middle size: 220 mm to 329 mm

Short size: 219 mm or shorter

<Default value>

e-STUDIO206L/256/306: 37

e-STUDIO356/456: 21

e-STUDIO506: 17

05

Adjustmen

Printer

Feeding

Paper aligning

2nd drawer

4101

0

Plain paper; Long

Refer to

0~63

M

e-STUDIO206L/256/306:When the value increases by

4

t mode

system/Pa

amount adjustment

size

contents

“1”, the aligning amount increases by approx. 0.3 mm.

per

e-STUDIO356/456/506:When the value increases by

transport

“1”, the aligning amount increases by approx. 0.4 mm.

<Paper length>

Long size: 330 mm or longer

Middle size: 220 mm to 329 mm

Short size: 219 mm or shorter

<Default value>

e-STUDIO206L/256/306: 30

e-STUDIO356/456: 15

e-STUDIO506: 9

05/08

Mode

Element

Sub element

Item

Subitem

Code

Sub- code

Details

Default value

Acceptable value

RAM

Contents

Proc edure

Service UI

05

Adjustmen

Printer

Feeding

Paper aligning

2nd drawer

4101

1

Plain paper; Middle

Refer to

0~63

M

e-STUDIO206L/256/306:When the value increases by

4

t mode

system/Pa

amount adjustment

size

contents

“1”, the aligning amount increases by approx. 0.3 mm.

per

e-STUDIO356/456/506:When the value increases by

transport

“1”, the aligning amount increases by approx. 0.4 mm.

<Paper length>

Long size: 330 mm or longer

Middle size: 220 mm to 329 mm

Short size: 219 mm or shorter

<Default value>

e-STUDIO206L/256/306: 28

e-STUDIO356/456: 15

e-STUDIO506: 9

05

Adjustmen

Printer

Feeding

Paper aligning

2nd drawer

4101

2

Plain paper; Short

Refer to

0~63

M

e-STUDIO206L/256/306:When the value increases by

4

t mode

system/Pa

amount adjustment

size1

contents

“1”, the aligning amount increases by approx. 0.3 mm.

per

e-STUDIO356/456/506:When the value increases by

transport

“1”, the aligning amount increases by approx. 0.4 mm.

<Paper length>

Long size: 330 mm or longer

Middle size: 220 mm to 329 mm

Short size: 219 mm or shorter

<Default value>

e-STUDIO206L/256/306: 25

e-STUDIO356/456: 14

e-STUDIO506: 9