Toshiba e-STUDIO 307/357/457/507 Service Manual Part 4

John · Wednesday at 9:51 AM

RADF related service call
No service call for the RADF.

Laser optical unit related service call

[CA10] Polygonal motor is abnormal

Classification	Error content
Laser optical unit related service call	Polygonal motor is abnormal

Proce dure	Check item	Result	Measure	Next Step
1	Is the polygonal motor rotating?	Yes
No	Even if the connector is not apparently disconnected, it may be connected loosely. Therefore check carefully that it is secure.

Check if the conductor pattern on the LGC board is short circuited or open circuited.
Replace the LGC board.
Replace the laser optical unit.
Check if the connector of the harness is disconnected between LGC board (CN314) and the laser optical unit. Reconnect it securely if so.
Check if the harness is open circuited and the connector pin is disconnected.
Check if the conductor pattern on the LGC board is short circuited or open circuited.
Replace the laser optical unit.
Replace the LGC board.

Parts to be replaced	Remark
LGC board
Laser optical unit

[CA20] H-Sync detection error

Proce dure	Check item	Result	Measure	Next Step
1	Are the harness open circuited and the connectors disconnected between the LGC board (CN313) and the laser optical unit?	Yes	1. Even if the connector is not apparently disconnected, it may be connected loosely. Therefore check carefully that it is secure.
No

Replace the LGC board.
Replace the laser optical unit

Classification	Error content
Laser optical unit related service call

Parts to be replaced	Remark
LGC board
Laser optical unit

Finisher related service call

Check item	Measure
Setting of the equipment	is set as the specified finisher on the equipment (08-4548).
Finisher
Converter

Check if the MJ-1101/1107, MJ-1106/1108, MJ-1032 or MJ-1033
Check if the harness connecting the equipment and the finisher controller PC board is disconnected or open circuited.
Check if the conductor pattern on the finisher controller PC board is open circuited or short circuited.
Update the finisher firmware.
Check if the connector connecting the converter board and the LGC board on the equipment is disconnected or open circuited.
Check if the conductor pattern on the converter PC board is open circuited or short circuited.
Update the converter firmware.

[CB00] Finisher not connected [CB01] Finisher communication error

Classification	Error content
Finisher related service call	Finisher not connected Finisher communication error

8

Parts to be replaced	Remark
Converter board
Finisher control PC board

[CB01] Finisher communication error

MJ-1033

Error	Timing of detection
Data communication error	The communication between the equipment and the Finisher is interrupted. This error is detected by the equipment.

[CB10] Entrance motor abnormality

Classification	Contents
Finisher related service call	Entrance motor abnormality: The entrance motor is not rotating normally.

MJ-1101/1107

Check Item	Measure
Entrance roller	If there is mechanical problem when the entrance roller is rotated, fix the mechanism.
Entrance motor (M1)	Check the connectors and harnesses between the entrance motor (M1) and the finisher control PC board (CN7).

Replacement part	Measure
Entrance motor (M1)
Finisher controller PC board

MJ-1106/1108

Check Item	Measure
Feeding roller	Rotate the feeding roller. Fix any mechanical problem.
Entrance motor	Check if the connector (CN26) on the finisher controller PC board is disconnected from the entrance motor (M1) and the harnesses are open circuited. Correct if so.

Replacement part	Measure
Entrance motor
Finisher control PC board

[CB11] Buffer tray guide motor abnormality

* A [CB11] error occurs if the [ED16] error occurs three times in succession or the [ED16] error occurs during the initialization.

Classification	Contents
Finisher related service call	Buffer tray guide motor abnormality: The buffer tray guide motor is not rotating or the buffer tray guide is not moving normally.

MJ-1101/1107

Check Item	Measure
Buffer tray guide	If there is mechanical problem when the buffer tray guide is opened/closed while the buffer roller is lifted up, fix the mechanism.
Buffer tray guide motor (M3)	Check the connectors and harnesses between the buffer tray guide motor (M3) and the finisher control PC board (CN18).

Replacement part	Measure
Buffer tray guide motor (M3)
Finisher controller PC board

MJ-1106/1108

Check Item	Measure
Buffer tray guide	Raise the buffer roller and open/close the buffer tray guide. Fix any mechanical problem.
Buffer tray guide motor	Check if the connector (CN11) on the finisher controller PC board is disconnected from the buffer tray guide motor (M2) and the harnesses are open circuited. Correct if so.

Replacement part	Measure
Buffer tray guide motor
Finisher controller PC board

[CB12] Buffer roller drive motor abnormality

Classification	Contents
Finisher related service call	Buffer roller drive motor abnormality: The buffer roller drive motor is not rotating or the buffer roller is not moving normally.

MJ-1101/1107

Check Item	Measure
Buffer roller	If there is mechanical problem when the buffer roller is rotated, fix the mechanism.
Buffer roller drive motor (M6)	Check the connectors and harnesses between the buffer roller drive motor (M6) and the finisher control PC board (CN18).

Replacement part	Measure
Buffer roller drive motor (M6)
Finisher controller PC board

MJ-1106/1108

Check Item	Measure
Buffer roller	Rotate the buffer roller. Fix any mechanical problem.
Buffer roller drive motor	Check if the connector (CN11) on the finisher controller PC board is disconnected from the buffer roller drive motor (M4) and the harnesses are open circuited. Correct if so.

Replacement part	Measure
Buffer roller drive motor
Finisher controller PC board

8

[CB13] Finisher exit motor (M11) abnormality

MJ-1101/1107/MJ-1106/1108

Classification	Error item
Finisher related service call

Check item	Measures
Exit roller
Exit motor (M11).
Finisher control board

Is there any mechanical problem when the exit roller is rotated?
Motor check
Connector check
Harness check
Connector check (CN13)
Board check

Replace parts	Remarks
Exit motor
Finisher control board

[CB14] Paper pusher arm motor (M10) abnormality

MJ-1101/1107/MJ-1106/1108

Classification	Error item
Finisher related service call

Check item	Measures
Paper pusher cam

Is there any mechanical problem when the paper pusher cam is rotated?
Check item Measures
Assist arm motor (M10)
Finisher control board

Motor check
Connector check
Harness check
Connector check (CN13)
Board check

Replace parts	Remarks
Assist arm motor
Finisher control board

[CB30] Movable tray shift motor abnormality

MJ-1101/1107

Classification	Contents
Finisher related service call	Movable tray shift motor abnormality: The movable tray shift motor is not rotating or the movable tray is not moving normally.

Check Item	Measure
Movable tray	If there is mechanical problem when the movable tray is moved, fix the mechanism.
Movable tray shift motor (M7)	Check the connectors and harnesses between the movable tray shift motor (M7) and the finisher control PC board (CN8).
Movable tray position A, B, and C sensors (S13, S14, and S15)

Connector check
Sensor check

Replacement part	Measure
Movable tray shift motor (M7)
Movable tray position A, B, and C sensors (S13, S14, and S15)
Finisher controller PC board

MJ-1106/1108

Check item	Measures
Movable tray	If there is mechanical problem when the movable tray is moved, fix the mechanism.
Movable tray shift motor (M12)	Check the connectors and harnesses between the movable tray shift motor (M12) and the finisher control PC board (CN16).
Movable tray position A, B, and C sensors (S13, S14, and S15)

Connector check
Sensor check

Parts to be replaced	Remark
Movable tray shift motor (M7)
Movable tray position A, B, and C sensors (S13, S14, and S15)
Finisher controller PC board

[CB30] Movable tray shift motor (M1) abnormality, Movable tray paper top detection error

8

MJ-1032


Movable tray shift motor (M1) Stack top detection solenoid (SOL1) Stack top detection sensor-1 (S1) Stack top detection sensor-2 (S2 Movable tray lower limit sensor (S14)	A locking signal is detected after the specified time while the movable tray is moving. A locking signal is not monitored from the start driving the motor until the specified time has passed.
The stack top position of paper is not detected after the movable tray shift motor (M1) is driven in the specified time when the movable tray is moved up.
The lower limit position of the stack top of paper is not detected after the movable tray shift motor (M1) has been driven in the specified time during the initial movement of the movable tray.
The turning OFF of the movable tray lower limit sensor (S14) is not detected when the movable tray is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF after the movable tray shift motor (M1) has been driven in the specified time.

Probable cause	Checking and measures
Movable tray shift motor (M1) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor
Movable tray lower limit sensor (S14) abnormality	Measure the voltage on TP17 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity among the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN4, CN10)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensors and connectors, exchange the finisher control PC board (FIN).
Stack top detection solenoid (SOL1) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the solenoid.
Stack top detection sensor-1 (S1) abnormality	Measure the voltage on TP11 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Stack top detection sensor-2 (S2) abnormality	Measure the voltage on TP20 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN3)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the solenoid, sensors and connector, exchange the finisher control PC board (FIN).

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

[CB30] Movable tray shift motor (M5) abnormality

MJ-1033

Error	Timing of detection
Movable tray shift motor Movable tray shift motor clock sensor	The status of the movable tray shift motor clock sensor (S15) is not changed for the specified time when the movable tray shift motor (M5) is driven.

Probable cause	Checking and measures
Movable tray shift motor (M5) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Movable tray shift motor clock sensor (S15) abnormality	Measure the voltage on pin CN7.3 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Movable tray upper limit sensor (S16) abnormality	Measure the voltage on TP35 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Movable tray lower limit sensor (S17) abnormality	Measure the voltage on TP28 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Movable tray middle sensor (S18) abnormality	Measure the voltage on TP29 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity among the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN11, CN7, CN9, CN8)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensors and connectors, exchange the finisher control PC board (FIN).

[CB31] Movable tray paper-full detection error

Classification	Contents
Finisher related service call	Movable tray paper-full detection error: The actuator of the movable tray paper-full detection sensor does not move smoothly.

MJ-1101/1107

Check Item	Measure
Movable tray paper-full detection sensor (S16)

If there is mechanical problem when the actuator is moved, fix the mechanism.
Sensor check
Check the connectors and harnesses between the movable tray paper-full detection sensor (S16) and the finisher control PC board (CN13).

Replacement part	Measure
Movable tray paper-full detection sensor (S16)
Finisher controller PC board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
MJ-1106/1108

Check item	Measures
Movable tray paper-full sensor	Fix any mechanical problem occurring when the actuator is moved.
Check if there is a disconnection of the connector, incorrect installation or breakage of the movable tray paper-full sensor (S16). If there is, reinstall the sensor correctly or replace it.
Check if the connector (CN12) on the finisher controller PC board is disconnected from the movable tray paper-full sensor (S16) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Movable tray paper-full sensor
Finisher control PC board

[CB31] Movable tray paper top detection error

8

MJ-1033

Error	Timing of detection
Movable tray shift motor Stack top holding/detecting sensor Paper holding home position sensor	The stack top holding/detecting sensor (S11) and the paper holding home position sensor (S12) do not detect the position of the top of the stack of paper in the specified time when the paper holding lever is moved to the paper detection position.

Probable cause	Checking and measures
Exiting paper holding solenoid (SOL1) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the solenoid.
Paper holding home position sensor (S12) abnormality	Measure the voltage on TP13 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Stack top holding/detecting sensor (S11) abnormality	Measure the voltage on TP71 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN3, CN4)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the solenoid, sensors and connector, exchange the finisher control PC board (FIN).

[CB40] Front alignment motor abnormality

* You receive a [CB40] error when the [ED13] error occurs three times in succession.

Classification	Contents
Finisher related service call	Front alignment motor abnormality: The front alignment motor is not rotating or the front alignment plate is not moving normally.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING
MJ-1101/1107

Check Item	Measure
Front alignment plate	If there is mechanical problem when the front alignment plate is moved, fix the mechanism.
Front alignment motor (M9)	Check the connectors and harnesses between the front alignment motor (M9) and the finisher control PC board (CN10).

Replacement part	Measure
Front alignment motor (M9)
Finisher controller PC board

MJ-1106/1108

Check item	Measures
Front alignment plate	If there is mechanical problem when the front alignment plate is moved, fix the mechanism.
Front alignment motor (M5)	Check the connectors and harnesses between the front alignment motor (M5) and the finisher control PC board (CN10).

Parts to be replaced	Remark
Front alignment motor (M5)
Finisher controller PC board

MJ-1032

Error	Timing of detection
Rear alignment motor (M3) Rear alignment plate home position sensor (S6)	The turning OFF of the rear alignment plate home position sensor (S6) is not detected when the rear alignment plate is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF after the rear alignment motor (M3) has been driven at the specified number of pulse.
The turning ON of the rear alignment plate home position sensor (S6) is not detected when the rear alignment plate is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON after the rear alignment motor (M3) has been driven at the specified number of pulse.

Probable cause	Checking and measures
Rear alignment motor (M3) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Rear alignment plate home position sensor (S6) abnormality	Measure the voltage on TP16 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN5, CN12)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).

[CB40] Rear alignment motor (M7) abnormality

MJ-1033

Error	Timing of detection
Rear alignment motor Rear aligning plate home position sensor	The turning OFF of the rear alignment plate home position sensor (S10) is not detected in the specified time when the rear alignment plate is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF.
The turning ON of the rear alignment plate home position sensor (S10) is not detected in the specified time when the rear alignment plate is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON.

Probable cause	Checking and measures
Rear alignment motor (M7) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Rear alignment plate home position sensor (S10) abnormality	Measure the voltage on pin CN9.9 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN2, CN9)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN)

8

[CB50] Stapler home position error

* You receive a [CB50] error when the [EA50] error occurs three times in succession.

Classification	Contents
Finisher related service call	Stapler home position error: The stapler home position sensor does not work.

MJ-1101/1107

Check Item	Measure
Stapler

Check the connectors and harnesses between the stapler(M4) and finisher controller PC board (CN2).
Check the harnesses in the stapler.

Replacement part	Measure
Finisher controller PC board

MJ-1106/1108

Check item	Measures
Stapler

Check the connectors and harnesses between the stapler and finisher controller PC board (CN19).
Check the harnesses in the stapler.

Parts to be replaced	Remark
Stapler
Finisher controller PC board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

[CB50] Staple motor (M10) abnormality

MJ-1032

Error	Timing of detection
Stapler motor (M9) Staple unit clinching home position sensor (S16)	The staple unit clinching home position sensor (S16) does not detect the opening of the staple unit after the stapler motor (M9) has been driven reversely in the specified time from the closing during the initial movement of the staple unit.
The staple unit clinching home position sensor (S16) does not detect the opening of the staple unit in the specified time from the closing during the clinching movement of the staple unit, and also this sensor does not detect the opening by the reverse rotation of the motor after the stapler is stopped.
The staple unit clinching home position sensor (S16) does not detect the closing of the staple unit after the specified time during the clinching movement of the staple unit.
The staple unit clinching home position sensor (S16) does not detect the opening of the staple unit at the start of the clinching.

Probable cause	Checking and measures
Staple motor (M10) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the staple unit.
Staple unit clinching home position sensor (S16) abnormality	Measure the voltage on CN16 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when the sensor is ON and within the range of 3.3V 5% when OFF. If the voltage does not fall within the range mentioned, replace the staple unit.
Staple unit improper clinching prevention sensor (S15) abnormality	Measure the voltage on TP25 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V 5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN16, CN17)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensors, switch and connectors, exchange the finisher control PC board (FIN).

[CB50] Edge staple unit motor (M13) abnormality

MJ-1033

Error	Timing of detection
Staple unit sliding motor Edge staple unit improper clinching prevention sensor	The turning OFF of the edge staple unit improper clinching prevention sensor (S25) is not detected in the specified time when the edge staple unit is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF.
The turning ON of the edge staple unit improper clinching prevention sensor (S25) is not detected in the specified time when the edge staple unit is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON.

Probable cause	Checking and measures
Edge staple unit motor (M13) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the staple unit.
Edge staple unit clinching home position sensor (S29) abnormality	Measure the voltage on pin CN10.4 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when the sensor is ON and within the range of 5V5% when OFF. If the voltage does not fall within the range mentioned, replace the staple unit.
Edge staple unit improper clinching prevention sensor (S25) abnormality	Measure the voltage on pin CN10.11 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Edge staple unit interference switch (SW3) abnormality	Measure the voltage on pin CN18.8 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when the switch is ON and within the range of 24V10% when OFF. If the voltage does not fall within the range mentioned, replace the switch. (Be sure that all covers and doors are closed before starting measurement.)
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN10, CN18, CN24)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensors, switch and connectors, exchange the finisher control PC board (FIN).

8

Error	Timing of detection
Edge staple unit motor Edge staple unit clinching home position sensor	The turning OFF of the edge staple unit clinching home position sensor (S29) is not detected in the specified time when stapling is performed.
The turning ON of the edge staple unit clinching home position sensor (S29) is not detected after the specified time has passed since the turning OFF of this sensor had been detected when stapling is performed, and also turning ON of this sensor is not detected in a reverse rotation after the stapler is stopped.

[CB51] Stapler shift home position error

Classification	Contents
Finisher related service call	Stapler shift home position error: The stapler is not at the home position.

MJ-1101/1107

Check Item	Measure
Stapler	If there is mechanical problem when the stapler is moved, fix the mechanism.
Stapler unit home position sensor (S10)
Stapler unit shift motor (M4)	Check the connectors and harnesses between the stapler unit shift motor (M4) and the finisher control PC board (CN5).

Sensor check
Check the connectors and harnesses between the stapler unit home position sensor (S10) and the finisher control PC board (CN1).

Replacement part	Measure
Stapler unit home position sensor (S10)
Finisher controller PC board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING
MJ-1106/1108

Check item	Measures
Stapler	Move the stapler. Fix any mechanical problem.
Stapler unit home position sensor	Check if there is a disconnection of the connector, incorrect installation or breakage of the stapler unit home position sensor (S10). If there is, reinstall the sensor correctly or replace it.
Check if the connector (CN21) on the finisher controller PC board is disconnected from the stapler unit home position sensor (S10) and the harnesses are open circuited. Correct if so.
Stapler unit shift motor	Check if the connector (CN10) on the finisher controller PC board is disconnected from the stapler unit shift motor (M9) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Stapler unit home position sensor
Finisher controller PC board

[CB51] Staple unit sliding motor (M7) abnormality

MJ-1032

Error	Timing of detection
Staple unit sliding motor (M7) Staple unit sliding home position sensor (S3)	The turning OFF of the staple unit sliding home position sensor (S3) is not detected when the staple unit is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF after the staple unit sliding motor (M7) has been driven at the specified number of pulse.
The turning ON of the staple unit sliding home position sensor (S3) is not detected when the staple unit is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON after the staple unit sliding motor (M7) has been driven at the specified number of pulse.

Probable cause	Checking and measures
Staple unit sliding motor (M7) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the staple unit.
Staple unit sliding home position sensor (S3) abnormality	Measure the voltage on TP18 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN3, CN18)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the staple unit, sensors and connectors, exchange the finisher control PC board (FIN).

[CB51] Staple unit sliding motor (M11) abnormality

MJ-1033

Error	Timing of detection
Staple unit sliding motor Edge staple unit sliding home position sensor	The turning OFF of the edge staple unit sliding home position sensor (S14) is not detected in the specified time when the edge staple unit is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF.
The turning ON of the edge staple unit sliding home position sensor (S14) is not detected in the specified time when the edge staple unit is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON.

Probable cause	Checking and measures
Staple unit sliding motor (M11) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the staple unit.
Edge staple unit sliding home position sensor (S14) abnormality	Measure the voltage on pin CN7.6 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Saddle stitch staple unit sliding home position sensor (S22) abnormality	Measure the voltage on pin CN7.10 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Edge staple unit improper clinching prevention sensor (S25) abnormality	Measure the voltage on pin CN10.11 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN7, CN10, CN17)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the staple unit, sensors and connectors, exchange the finisher control PC board (FIN).

8

[CB60] Stapler unit shift motor abnormality

Classification	Contents
Finisher related service call	Stapler shift motor abnormality: Stapler shift motor is not rotating or staple unit is not moving normally.

MJ-1101/1107

Check Item	Measure
Stapler	If there is mechanical problem when the stapler is moved, fix the mechanism.
Stapler unit shift motor (M4)	Check the connectors and harnesses between the stapler unit shift motor (M4) and the finisher control PC board (CN5).

Replacement part	Measure
Stapler unit shift motor (M4)
Finisher controller PC board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING
MJ-1106/1108

Check Item	Measure
Stapler	If there is mechanical problem when the stapler is moved, fix the mechanism.
Stapler unit shift motor (M9)	Check the connectors and harnesses between the stapler unit shift motor (M9) and the finisher control PC board (CN10).

Replacement part	Measure
Stapler unit shift motor (M4)
Finisher controller PC board

[CB80] Backup RAM data abnormality

MJ-1101/1107/MJ-1106/1108

Classification	Contents
Finisher related service call	Backup RAM data abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON.

Check Item	Measure
Main power switch	Turn OFF the main power switch, then back ON.

Replacement part	Measure
Finisher controller PC board

[CB80] Finisher control PC board (FIN) backup RAM error

MJ-1032

	Timing of detection
EEPROM	Data readout check is performed after data writing and the result of the data readout check does not conform to the written data.
The equipment does not enter the ready status after the specified time has passed from data writing.

Probable cause
Finisher control PC board (FIN) abnormality	Replace the finisher control PC board (FIN) as the cause is a fault in the IC of the backup RAM.

MJ-1033

Error	Timing of detection
Back-up memory	Data readout check is performed after data writing and the result of the data readout check does not match with the written data.
The equipment does not enter the ready status after the specified time has passed from data writing.

Probable cause	Checking and measures
Finisher control PC board (FIN) abnormality	Replace the finisher control PC board (FIN) as the cause is a fault in the IC of the backup RAM.

[CB80] Hole punch control PC board (HP) backup RAM error

MJ-6008

Error	Timing of detection
Back-up memory	Data readout checking is performed after data writing and the result of the data readout check do not match with the written data.
The equipment does not enter the ready status after the specified time has passed from data writing.

Probable cause	Checking and measures
Hole punch control PC board (HP) abnormality	If the behavior in the hole punch RAM check mode is not normal, replace the hole punch control PC board (HP).

[CB81] Flash ROM abnormality

8

Classification	Contents
Finisher related service call	Flash ROM abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON.

Check Item	Measure
Main power switch	Turn OFF the main power switch, then back ON.
Finisher controller PC board	Board check

MJ-1101/1107/MJ-1106/1108

Replacement part	Measure
Finisher controller PC board

[CB81] Flash ROM abnormality

MJ-1101/1107/MJ-1106/1108

Classification	Contents
Finisher related service call	Flash ROM abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON.

Check Item	Measure
Main power switch	Turn OFF the main power switch, then back ON.
Finisher controller PC board	Board check

Replacement part	Measure
Finisher controller PC board

[CB82] Finisher main program error

MJ-1106/1108

Classification	Error item
Finisher related service call	Finisher - Main CPU program error

Check item	Measures
Finisher control board	Update the firmware version of the finisher control PC board (FIN).

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

Replace parts	Remarks
Finisher control board

[CB83] Saddle main program error

MJ-1106/1108

Classification	Error item
Finisher related service call	Saddle Stitch Finisher - Main CPU program error

Check item	Measures
Saddle control PC board

Update the firmware version of the saddle control PC board (SDL).
Connector check
Board check

Replace parts	Remarks
Saddle control PC board

[CB84] Punch unit main program error

Classification	Error item
Finisher related service call	Hole Punch Unit - Main CPU program error

Check item	Measures
Hole punch control PC board (HP)

Is the firmware version of the PNC board (HP) latest?
Connector check
Board check

Replace parts	Remarks
Hole punch control PC board

[CB90] Paper folding blade motor (M12) abnormality

MJ-1033

Error	Timing of detection
Paper folding blade motor Paper folding blade home position sensor	The turning OFF of the paper folding blade home position sensor (S19) is not detected in the specified time when the paper folding blade is pushing while this sensor is ON.
Turning ON of the paper folding blade home position sensor (S19) is not detected in the specified time when the paper folding blade is returned to its home position while this sensor is OFF.
Paper folding blade motor Paper folding blade motor clock sensor	The status of the paper folding blade motor clock sensor (S24) is not changed for the specified time when the paper folding blade motor (M12) is driven.

Probable cause	Checking and measures
Paper folding blade motor (M12) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.

Probable cause	Checking and measures
Paper folding blade motor clock sensor (S24) abnormality	Measure the voltage on TP66 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Paper folding blade home position sensor (S19) abnormality	Measure the voltage on TP64 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN11, CN15)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensors and connectors, exchange the finisher control PC board (FIN).

[CB91] Saddle flash ROM abnormality

8

MJ-1106/1108

Classification	Error item
Finisher related service call	Saddle Stitch Finisher flash ROM abnormality

Check item	Measures
Reboot
Saddle controller PC board (SDL)

Is the error recovered when the power of the equipment is turned OFF and then back ON?
Check if the conductor pattern on the saddle controller PC board (SDL) is open circuited or short circuited.

Replace parts	Remarks
Saddle controller PC board

[CB92] Saddle Stitch Finisher RAM abnormality

MJ-1106/1108

Classification	Error item
Finisher related service call	Saddle Stitch Finisher RAM abnormality

Check item	Measures
Reboot

Is the error recovered when the power of the equipment is turned OFF and then back ON?

Replace parts	Remarks
Saddle controller PC board

[CB93] Saddle Stitch Finisher additional folding motor abnormality

MJ-1106/1108

Classification	Error item
Finisher related service call	The [CB93] error also occurs when the error [EF18] has occurred consecutively for 3 times.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

Check item	Measures
Additional folding carrier
Additional folding motor (M20)
Saddle control PC board (SDL)

Is there any mechanical problem when the additional folding carrier is moved?
Connector check
Harness check
Motor check
Connector check
Harness check
Connector check (CN18)
Board check

Replace parts	Remarks
Additional folding motor
Saddle control PC board

[CB94] Saddle transport motor abnormality

MJ-1106/1108

Classification	Error item
Finisher related service call	The [CB94] error also occurs when the error [EAB0] or [EF13] has occurred consecutively for 3 times.

Check item	Measures
Transport roller
Saddle transport motor (M16)
Saddle control PC board (SDL)

Is there any mechanical problem when the transport rollers are rotated?
Motor check
Connector check
Harness check
Connector check (CN18)
Board check

Replace parts	Remarks
Saddle transport motor
Saddle control PC board

[CB95] Saddle Stitch Finisher stacker motor abnormality

MJ-1106/1108

Classification	Error item
Finisher related service call	The [CB95] error also occurs when the error [EF16] has occurred consecutively for 3 times.

Check item	Measures
Stacker carrier
Stacker motor (M14)
Saddle control PC board (SDL)

Is there any mechanical problem when the stacker carrier is moved?
Motor check
Connector check
Harness check
Connector check (CN4)
Board check

Replace parts	Remarks
Stacker motor

Replace parts	Remarks
Saddle control PC board

[CBA0] Front saddle stapler home position error

MJ-1106/1108

Classification	Error item
Finisher related service call	The stapler home position detection is abnormally operated and finished

Check item	Measures
Front saddle stapler clinch unit	Harness check
Saddle control PC board (SDL)

Connector check (CN6)
Board check

Replace parts	Remarks
Front saddle stapler clinch unit
Saddle control PC board

8

[CBB0]Rear saddle stapler home position error

MJ-1106/1108

Classification	Error item
Finisher related service call

Check item	Measures
Rear saddle stapler clinch unit	Harness check
Saddle control PC board (SDL)

Connector check (CN7)
Board check

Replace parts	Remarks
Rear saddle stapler clinch unit
Saddle control PC board

[CBC0] Saddle Stitch Finisher side alignment motor (M15) abnormality

MJ-1106/1108
* You receive a [CBC0] error when the [EF15] error occurs three times in succession.

Classification	Contents
Finisher related service call

Check Item	Measure
Saddle Unit	If there is mechanical problem when the jog is moved, fix the mechanism.
Side alignment motor (M15)	Harness check
Saddle control PC board (SDL)

Connector check (CN7)
Board check

Replacement part	Measure
Side alignment motor (M15)

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

Replacement part	Measure
Saddle control PC board (SDL)

[CBC0] Saddle stitch alignment motor (M8) abnormality

MJ-1033

Error	Timing of detection
Saddle stitch alignment motor Saddle stitch alignment plate home position sensor	The turning OFF of the saddle stitch alignment plate home position sensor (S20) is not detected in the specified time when the saddle stitch alignment plate is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF.
The turning ON of the saddle stitch alignment plate home position sensor (S20) is not detected in the specified time when the saddle stitch alignment plate is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON.

Probable cause	Checking and measures
Saddle stitch alignment motor (M8) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Saddle stitch alignment plate home position sensor (S20) abnormality	Measure the voltage on pin CN16.12 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN6, CN16)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).

[CBE0] Saddle Stitch Finisher folding motor (M17) abnormality

MJ-1106/1108
* You receive a [CBE0] error when the [EF17] error occurs three times in succession.

Classification	Contents
Finisher related service call	An encoder pulse interruption error or rotation abnormality occurs in the saddle stitch finisher folding motor.

Check Item	Measure
Folding motor encoder sensor (S34)
Side alignment motor (M15)	Harness check
Saddle control PC board (SDL)

Sensor check (S34)
Connector check
Harness check
Connector check (CN11, CN14)
Board check

Replacement part	Measure
Folding motor encoder sensor (S34)
Side alignment motor (M15)
Saddle control PC board (SDL)

[CBF0] Stacker motor (M9) abnormality

MJ-1033

Error	Timing of detection
Stacker motor Stacker home position sensor	The turning OFF of the stacker home position sensor (S21) is not detected in the specified time when the stacker is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF.
The turning ON of the stacker home position sensor (S21) is not detected in the specified time when the stacker is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON.

Probable cause	Checking and measures
Stacker motor (M9) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Stacker home position sensor (S21) abnormality	Measure the voltage on pin CN16.15 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN6, CN16)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).

8

[CC02] Stack exit roller nip home position detection error

MJ-1032

Replacement part	Measure
Stack exit roller shift motor (M6) Stack exit roller home position sensor (S13)	The stack exit roller home position sensor (S13) does not detect that the exit roller is not at the upper position after the stack exit roller motor (M6) has been driven in the specified time when the exit roller is moved down.
The stack exit roller home position sensor (S13) does not detect that the exit roller is at the upper position after the stack exit roller shift motor (M6) has been driven in the specified time when the exit roller is moved up.

[CC02] Exit roller nip adjustment motor (M4) abnormality

MJ-1033

Error	Timing of detection
Exit roller nip adjustment motor Exit roller nip home position sensor	The exit roller nip home position sensor (S8) does not become OFF from ON in the specified time when the status in which the exit roller nip is large or small is changed to one in which the exit roller or the middle transport roller is released.
The exit roller nip home position sensor (S8) does not become ON from OFF in the specified time when the status in which the exit roller or the middle transport roller is released is changed to one in which the exit roller nip is large or small.

Probable cause	Checking and measures
Exit roller nip adjustment motor (M4) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

Probable cause	Checking and measures
Exit roller nip home position sensor (S8) abnormality	Measure the voltage on TP31 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN2, CN9)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).

[CC20] Saddle communication error

MJ-1106/1108

Classification	Contents
Finisher related service call	Saddle communication error

Check Item	Measure
Interface PC board (I/F)
Finisher control PC board (FIN)
Saddle control PC board (SDL)
Interface PC board (I/F)	Board check
Finisher control PC board (FIN)	Board check
Saddle control PC board (SDL)	Board check
Finisher control PC board (FIN)	Update the firmware version of the finisher control PC board (FIN).
Saddle control PC board (SDL)	Update the firmware version of the saddle control PC board (SDL).

Connector check
Harness check
Connector check
Harness check
Connector check
Harness check

Replacement part	Measure
Interface PC board (I/F)
Finisher control PC board (FIN)
Saddle control PC board (SDL)

[CC21] Saddle stitch 3rd transport roller drive motor (M10) abnormality

MJ-1033

Error	Timing of detection
Saddle stitch 3rd transport roller drive motor Saddle stitch 3rd transport roller home position sensor	The turning OFF of the saddle stitch 3rd transport roller home position sensor (S23) is not detected in the specified time when the saddle stitch 3rd transport roller is nipped or performing paper transport.
The turning ON of the saddle stitch 3rd transport roller home position sensor (S23) is not detected in the specified time when the saddle stitch 3rd transport roller is released.

Probable cause	Checking and measures
Saddle stitch 3rd transport roller drive motor (M10) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.

Probable cause	Checking and measures
Saddle stitch 3rd transport roller home position sensor (S23) abnormality	Measure the voltage on TP67 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN6, CN16)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).

[CC22] Saddle stitch stapler home position detection error

8

MJ-1033

Error	Timing of detection
Saddle stitch stapler motor Saddle stitch staple unit clinching home position sensor	The turning OFF of the saddle stitch staple unit clinching home position sensor (S32) is not detected in the specified time when saddle stitch stapling is performed.
The turning ON of the saddle stitch staple unit clinching home position sensor (S32) is not detected in the specified time after the turning OFF of this sensor had been detected when saddle stitch stapling is performed, and also the turning ON of this sensor is not detected in a reverse rotation after the saddle stitch stapler is stopped.

Probable cause	Checking and measures
Saddle stitch stapler motor (M14) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the saddle stitch staple unit.
Saddle stitch staple unit clinching home position sensor (S32) abnormality	Measure the voltage on pin CN17.5 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when the sensor is ON and within the range of 5V5% when OFF. If the voltage does not fall within the range mentioned, replace the saddle stitch staple unit.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the saddle stitch staple unit.
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the saddle stitch staple unit and the connectors, exchange the finisher control PC board (FIN).
Saddle stitch staple empty sensor (S33) abnormality	Measure the voltage on pin CN17.7 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when the sensor is ON and within the range of 5V5% when OFF. If the voltage does not fall within the range mentioned, replace the saddle stitch staple unit.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the saddle stitch staple unit.
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the saddle stitch staple unit and the connector, exchange the finisher control PC board (FIN).

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

[CC30] Stack transport motor abnormality

* You receive a [CC30] error when the [EA70] error occurs three times in succession.

Classification	Contents
Finisher related service call	Stack transport motor abnormality: The stack transport motor is not rotating or the stack transport belt is not moving normally.

MJ-1101/1107

Check Item	Measure
Stack transport belt	If there is mechanical problem when the stack transport belt is moved, fix the mechanism.
Stack transport motor (M5)	Check the connectors and harnesses between the stack transport motor (M5) and the finisher control PC board (CN10).

Replacement part	Measure
Stack transport motor (M5)
Finisher controller PC board

MJ-1106/1108

Check item	Measures
Stack transport belt	Move the stack transport belt. Fix any mechanical problem.
Stack transport motor	Check if the connector (CN17) on the finisher controller PC board is disconnected from the stack transport motor (M8) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Stack transport motor
Finisher control PC board

[CC31] Transport motor abnormality

* You receive a [CC31] error when the [ED12] error occurs three times in succession.

Classification	Contents
Finisher related service call	Transport motor abnormality: The transport motor is not rotating or the stack transport roller -1 and -2 is not rotating normally.

MJ-1101/1107

Check Item	Measure
Stack transport roller	If there is mechanical problem when the stack transport roller -1 and -2 are rotated, fix the mechanism.
Transport motor (M2)	Check the connectors and harnesses between the transport motor (M2) and the finisher control PC board (CN5).

Replacement part	Measure
Transport motor (M2)
Finisher controller PC board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
MJ-1106/1108

Check item	Measures
Stack transport roller -1 Stack transport roller -2	Rotate the stack transport roller -1 and -2. Fix any mechanical problem.
Transport motor	Check if the connector (CN10) on the finisher controller PC board is disconnected from the transport motor (M7) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Transport motor
Finisher control PC board

[CC41] Paper holder cam home position abnormality

Classification	Contents
Finisher related service call	Paper holder cam home position abnormality: The paper holder cam is not at the home position.

8

MJ-1101/1107

Check Item	Measure
Paper holder cam	If there is mechanical problem when the paper holder cam is rotated, fix the mechanism.
Paper holder home position sensor (S6)	Check the connectors and harnesses between the paper holder home position sensor (S6) and the finisher control PC board (CN17).

Replacement part	Measure
Paper holder home position sensor (S6)
Finisher controller PC board

MJ-1106/1108

Check item	Measures
Paper pusher cam	Rotate the paper pusher cam. Fix any mechanical problem.
Paper holder home position sensor	Check if the connector (CN9) on the finisher controller PC board is disconnected from the paper holder home position sensor (S6) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Paper holder home position sensor
Finisher control PC board

[CC51] Sideways adjustment motor (M2) abnormality

MJ-1101/1106 (when MJ-6103 is installed), MJ-1107/1108 (when MJ-6104 is installed)
* You receive a [CC51] error when the [ED11] error occurs three times in succession or occurs during the initialization.

Classification	Contents
Finisher related service call	Sideways adjustment motor (M2) abnormality: Sideways adjustment motor is not rotating or puncher is not shifting normally.

Check Item	Measure
Transport path	If there is any paper remaining on the transport path, remove the paper.
Sideways adjustment motor (M2)
Sideways deviation home position sensor (S3)

If there is mechanical problem when the sideways adjustment motor (M2) is rotated, fix the mechanism.
Check the connectors and harnesses between the hole punch control PC board (HP) and sideways adjustment motor (M2).
Sensor check
Harness check

Replacement part	Measure
Sideways adjustment motor (M2)
Hole punch control PC board (HP)
Sideways deviation home position sensor (S3)

[CC51] Punch unit sliding motor (M12) abnormality

MJ-1032

Error	Timing of detection
Punch unit sliding motor (M12) Punch sliding unit home position sensor (S23)	The punch sliding unit is not slid after sliding request is sent.
The punch sliding unit home position sensor (S23) does not detect that the unit is at its home position after the specified time when the unit is returned to the home position, or this sensor does not detect that the unit is out of its home position after the specified time when the unit is released.
The punch sliding unit home position sensor (S23) does not detect that the unit is at its home position after the specified time when the unit is moved, or this sensor does not detect that the unit is at its home position when the unit is released.

Probable cause	Checking and measures
Punch unit sliding motor (M12) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Punch sliding unit home position sensor (S23) abnormality	Measure the voltage on TP26 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN3, CN5, CN6)
Hole punch control PC board (HP) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the hole punch control PC board (HP).

[CC51] Punch unit sliding motor (M16) abnormality

MJ-1033

Error	Timing of detection
Punch unit sliding motor Punch sliding unit home position sensor	The turning OFF of the punch sliding unit home position sensor (S37) is not detected when the punch unit sliding motor (M16) is driven for the specified distance while this sensor is ON.
The turning ON of the punch sliding unit home position sensor (S37) is not detected when the punch unit sliding motor (M16) is driven for the specified distance in the same direction as the ON direction of this sensor while returning to its home position

Probable cause	Checking and measures
Punch unit sliding motor (M16) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Punch sliding unit home position sensor (S38) abnormality	Measure the voltage on pin CN5.3 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN5, CN7)
Hole punch control PC board (HP) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the hole punch control PC board (HP).

8

[CC52] Skew adjustment motor (M1) abnormality

MJ-1101/1106 (when MJ-6103 is installed), MJ-1107/1108 (when MJ-6104 is installed)
* The [CC52] error occurs when the [ED10] error occurs three times in succession or during the initial operation.

Classification	Contents
Finisher related service call	Skew adjustment motor (M1) abnormality: Skew adjustment motor is not rotating or puncher is not shifting normally.

Check Item	Measure
Transport path	If there is any paper remaining on the transport path, remove the paper.
Skew adjustment motor (M1)
Skew home position sensor (S2)

If there is mechanical problem when the skew adjustment motor (M1) is rotated, fix the mechanism.
Check the connectors and harnesses between the hole punch control PC board (HP) and skew adjustment motor (M1).
Sensor check
Harness check

Replacement part	Measure
Skew home position sensor (S2)
Skew adjustment motor (M1)
Hole punch control PC board (HP)

[CC53] Punch waste full sensors (S41 and S42) abnormality

MJ-1033

Error	Timing of detection
Punch waste full sensor	After the sensor output adjustment, the input value is lower than 1.2V against the output value of 2.8V, or the input value is higher than 1.5V against the output value of 0.1V.

Probable cause	Checking and measures
Punch waste full sensors (S41 and S42) abnormality	Measure the voltage on TP49 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and 2.5V or higher when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN5)
Hole punch control PC board (HP) abnormality	If the error still occurs after replacing the sensors and the connectors, exchange the hole punch control PC board (HP).

[CC54] Abnormality of paper detection sensors (S24 and S25)

MJ-1032

Error	Timing of detection
Paper detection sensor (S24/S25) adjustment error	The adjustment of the paper detection sensors (S24 and S25) has been failed.

Probable cause	Checking and measures
Paper detection sensors (S24 and S25) abnormality	Measure the voltage on pin CN6.8 on the hole punch control PC board (HP). Then check that the measured voltage is 3.0V or higher when not shielded and 1.2V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN4, CN6)
Hole punch control PC board (HP) abnormality	If the error still occurs after replacing the sensors and the connectors, exchange the hole punch control PC board (HP).

[CC54] Abnormality of trailing edge detection sensors (S39 and S40) and horizontal registration detection sensors (S39 and S40)

MJ-1033

Error	Timing of detection
Trailing edge detection sensor Horizontal registration detection sensor	After the sensor output adjustment, the input value is lower than 3.2V against the output value of 2.8V, or the input value is higher than 3.5V against the output value of 0.1V.

Probable cause	Checking and measures
Trailing edge detection sensors (S39 and S40) abnormality	Measure the voltage on TP48 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side.
Horizontal registration detection sensors (S39 and S40) abnormality (B5-R/ST-R)	Measure the voltage on TP47 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side.
Horizontal registration detection sensors (S39 and S40) abnormality (A4-R/LT-R)	Measure the voltage on TP46 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side.
Horizontal registration detection sensors (S39 and S40) abnormality (B4/LG)	Measure the voltage on TP45 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side.
Horizontal registration detection sensors (S39 and S40) abnormality (A3/LD)	Measure the voltage on TP44 on the hole punch control PC board (HP). Then check that the measured voltage is 2.5V or higher when not shielded and 1V or lower when shielded. If the voltage does not fall within the range mentioned, replace a couple of PC boards on either the light-receiving side or the light-emitting side.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN4)
Hole punch control PC board (HP) abnormality	If the error still occurs after replacing the sensors and the connectors, exchange the hole punch control PC board (HP).

8

[CC60, CC61] Punch motor abnormality

MJ-1032

Error	Timing of detection
Punch motor (M11) Paper detection sensor (S24/S25) Punch shaft home position sensor (S26) Rear punch shaft home position sensor (S22)	The paper detection sensors (S24 and S25) do not emit light after specified time when they are selected
The level of the light-receiving amount is not lowered after the light- emitting amount of the paper detection sensors (S24 and S25) is adjusted to the lower limit.
Punching is not performed after punching request is sent, or the punching request is sent during the punching.
The status of the punch shaft home position sensor (S26) or the rear punch shaft home position sensor (S22) is not changed after punching request is sent.
A punching locking signal is detected consistently over the specified time.
The punch shaft home position sensor (S26) or the rear punch shaft home position sensor (S22) does not detect that the shaft is not at its home position at the start of punching or punch waste full detection.

Probable cause	Checking and measures
Punch motor (M11) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Rear punch shaft home position sensor (S22) abnormality	Measure the voltage on TP25 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Punch shaft home position sensor (S26) abnormality	Measure the voltage on TP24 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Punch motor clock sensor (S20) abnormality	Measure the voltage on TP27 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN2, CN5, CN6)
Hole punch control PC board (HP) abnormality	If the error still occurs after replacing the motor, sensors and connectors, exchange the hole punch control PC board (HP).

[CC60] Punch motor (M15) abnormality

MJ-1033

Error	Timing of detection
Punch motor Punch shaft home position sensor Punch motor clock sensor	The status of the punch motor clock sensor (S36) is not changed for the specified time when the punch motor (M15) is driven.
The number of input pulses of the punch motor clock sensor (S36) does not fall within the range from 70 to 100 in the OFF period of the punch shaft home position sensor (S35), or is larger than 30 in the ON period of the punch shaft home position sensor (S35).

Probable cause	Checking and measures
Punch motor (M15) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Punch shaft home position sensor (S36) abnormality	Measure the voltage on pin CN3.3 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Punch shaft rotational direction sensor (S35) abnormality	Measure the voltage on pin CN3.9 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Punch motor clock sensor (S37) abnormality	Measure the voltage on pin CN3.6 on the hole punch control PC board (HP). Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN3, CN6)
Hole punch control PC board (HP) abnormality	If the error still occurs after replacing the motor, sensors and connectors, exchange the hole punch control PC board (HP).

8

[CC61] Punch motor (M3) home position detection error

MJ-1101/1106 (When MJ-6103 is installed), MJ-1107/1108 (When MJ-6104 is installed)
* The [CC61] error occurs when the [E9F0] error occurs three times in succession or during the initial operation.

Classification	Contents
Finisher related service call	Punch motor (M3) home position detection error: Punch motor is not rotating or puncher is not shifting normally.

Check Item	Measure
Transport path	If there is any paper remaining on the transport path, remove the paper.
Punch motor (M3)
Punch home position sensor (S4)

If there is mechanical problem when the punch motor (M3) is rotated, fix the mechanism.
Check the connectors and harnesses between the hole punch control PC board (HP) and punch motor (M3).
Sensor check
Harness check

Replacement part	Measure
Punch home position sensor (S4)
Punch motor (M3)
Hole punch control PC board (HP)

[CC71] Punch ROM checksum error

MJ-1101/1106 (When MJ-6103 is installed), MJ-1107/1108 (When MJ-6104 is installed)

Classification	Contents
Finisher related service call	Punch ROM checksum error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on.

Check Item	Measure
Hole punch control PC board (HP)	Board check

Replacement part	Measure
Hole punch control PC board (HP)

MJ-1033

Error	Timing of detection
Flash ROM	A checksum error occurs on the flash ROM of the Hole Punch Unit. The main program of the Hole Punch Unit is damaged.

[CC72] Punch RAM read/write error

MJ-1101/1106 (When MJ-6103 is installed), MJ-1107/1108 (When MJ-6104 is installed)

Classification	Contents
Finisher related service call	Punch RAM read/write error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on.

Check Item	Measure
Hole punch control PC board (HP)	Board check

Replacement part	Measure
Hole punch control PC board (HP)

[CC80] Rear alignment motor abnormality

You receive a [CC80] error when the [ED14] error occurs three times in succession.

Classification	Contents
Finisher related service call	Rear alignment motor abnormality: The rear alignment motor is not rotating or the rear alignment plate is not moving normally.

MJ-1101/1107

Check Item	Measure
Rear alignment plate	If there is mechanical problem when the rear alignment plate is moved, fix the mechanism.

Check Item	Measure
Rear alignment motor (M10)	Check the connectors and harnesses between the rear alignment motor (M10) and the finisher control PC board (CN10).

Replacement part	Measure
Rear alignment motor (M10)
Finisher control PC board

MJ-1106/1108

Check Item	Measure
Rear alignment plate	If there is mechanical problem when the rear alignment plate is moved, fix the mechanism.
Rear alignment motor (M6)	Check the connectors and harnesses between the rear alignment motor (M6) and the finisher control PC board (CN17).

Replacement part	Measure
Rear alignment motor (M6)
Finisher control PC board

8

[CC80] Front alignment motor (M2) abnormality

MJ-1032

Error	Timing of detection
Front alignment motor (M2) Front alignment plate home position sensor (S5)	The turning OFF of the front alignment plate home position sensor (S5) is not detected when the front alignment plate is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF after the front alignment motor (M2) has been driven at the specified number of pulse.
The turning ON of the front alignment plate home position sensor (S5) is not detected when the front alignment plate is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON after the front alignment motor (M2) has been driven at the specified number of pulse.

Probable cause	Checking and measures
Front alignment motor (M2) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Front alignment plate home position sensor (S5) abnormality	Measure the voltage on TP15 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN5, CN12)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).

[CC80] Front alignment motor (M6) abnormality

MJ-1033

Error	Timing of detection
Front alignment motor Front aligning plate home position sensor	The turning OFF of the front alignment plate home position sensor (S9) is not detected in the specified time when the front alignment plate is moved from a point where this sensor is turned ON to one point where this sensor is turned OFF.
The turning ON of the front alignment plate home position sensor (S9) is not detected in the specified time when the front alignment plate is moved from a point where this sensor is turned OFF to one point where this sensor is turned ON

Probable cause	Checking and measures
Front alignment motor (M6) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Front alignment plate home position sensor (S9) abnormality	Measure the voltage on pin CN8.3 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN2, CN8)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).

[CC91] Gripper arm home position detection error [CC92] Movable tray upper limit detection error MJ-1033

Error	Timing of detection
Movable tray shift motor Movable tray upper limit sensor	The turning ON of the movable tray upper limit sensor (S16) is detected.

Probable cause	Checking and measures
Movable tray shift motor (M5) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Movable tray shift motor clock sensor (S15) abnormality	Measure the voltage on pin CN7.3 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Movable tray upper limit sensor (S16) abnormality	Measure the voltage on TP35 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Movable tray lower limit sensor (S17) abnormality	Measure the voltage on TP28 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Movable tray middle sensor (S18) abnormality	Measure the voltage on TP29 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.

[CC93] Knurled roller shift solenoid abnormality

MJ-1032

Error	Timing of detection
Knurled roller shift solenoid (SOL3) 2nd transport motor (M4) Knurled roller home position sensor (S10)	The knurled roller home position sensor (S10) does not detect that the knurled roller is at the upper position after the 2nd transport motor (M4) has been driven at the specified number of pulses during the initial rising movement of the knurled roller.
The knurled roller home position sensor (S10) does not detect that the knurled roller is not at the upper position after the 2nd transport motor (M4) has been driven at the specified number of pulses during the initial lowering movement of the knurled roller.
The knurled roller home position sensor (S10) does not detect that the knurled roller is at the upper position when the pressurization of stack exit movement is finished.

8

[CC94] Fan motor abnormality

Error	Timing of detection
Fan motor (M10)	The turning ON of the fan locking signal is detected consistently after the specified time. A locking signal is not monitored from the start driving the motor until the specified time has passed.

[CDE0] Paddle motor abnormality

You receive a [CDE0] error when the [ED15] error occurs three times in succession or during the initial operation.

Classification	Contents
Finisher related service call	Paddle motor abnormality: The paddle motor is not rotating or the paddle is not rotating normally.

MJ-1101/1107

Check Item	Measure
Paddle	Rotate the paddle. Fix any mechanical problem.
Paddle motor	Check the connectors and harnesses between the paddle motor (M8) and the finisher control PC board (CN6).

Replacement part	Measure
Paddle motor
Finisher control PC board

MJ-1106/1108

Check Item	Measure
Paddle	Rotate the paddle. Fix any mechanical problem.
Paddle motor (M8)	Check if the connector (CN22) on the finisher controller PC board is disconnected from the paddle motor (M3) and the harnesses are open circuited. Correct if so.

Replacement part	Measure
Paddle motor (M8)

Replacement part	Measure
Finisher control PC board

[CF10] Communication module SRAM reading failure

Classification	Contents
Finisher related service call	Communication module SRAM reading failure.

MJ-1101/1107

Check Item	Measure
Main power switch	Turn OFF the main power switch, then back ON.
Setting of the equipment	Check if the MJ-1101/1107 is set as the specified finisher on the equipment. (08-4548)
Converter PC board
Finisher control PC board	Board check

Check the connectors and harnesses between the converter PC board and the finisher controller PC board.
Board check

Replacement part	Measure
Converter PC board
Finisher control PC board

MJ-1101 (When MJ-6103 is installed) / MJ-1107 (When MJ-6104 is installed)

Check Item	Measure
Main power switch	Turn OFF the main power switch, then back ON.
Setting of the equipment	Check if the MJ-1101/1107 is set as the specified finisher on the equipment. (08-4548)
Converter PC board
Finisher control PC board
Hole punch control PC board	Board check

Check the connectors and harnesses between the converter PC board and the finisher controller PC board.
Board check
Check the connectors and harnesses between the hole punch control PC board and the finisher control PC board.
Board check

Replacement part	Measure
Converter PC board
Finisher control PC board
Hole punch control PC board

Offset tray related service call
[CDF0] Initialize error of the offset tray (e-STUDIO206L/256/306 / 207L/257/307)

Classification Contents
Offset tray related service call Initialize error of the offset tray

Check Item Measure
OCT motor OCT board LGC board
1. Check if each connector between the OCT motor and OCT board (CN261) is disconnected.
2. Check if each connector between the OCT board (CN261) and LGC board (CN302) is disconnected.
3. Check if each connector pin is removed or the harness is broken.
4. Check if any conductor pattern on the OCT board and LGC board is short circuited or open circuited.
Replacement part Measure
OCT motor
OCT board
LGC board

8

[CDF0] Initialize error of the offset tray (e-STUDIO356/456/506 / 357/457/507)

Classification Contents
Offset tray related service call Initialize error of the offset tray

Check Item Measure
Offset gate motor MOT2 board LGC board
1. Check if each connector between the offset gate motor and MOT2 board (CN406) is disconnected.
2. Check if each connector between the MOT2 board (CN406) and LGC board (CN302) is disconnected.
3. Check if each connector pin is removed or the harness is broken.
4. Check if any conductor pattern on the MOT2 board and LGC board is short circuited or open circuited.
Replacement part Remark
Offset gate motor.
MOT2 board
LGC board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING
Service call for others

[F100_0] HDD format error (Operation failure of key data)

Classification	Contents
Other service call	HDD format error: Operation of HDD key data fails.

Check Item	Measure
Setting	Reboot the equipment. If it cannot be recovered, reinstall the software in the following procedure. (1) Install the OS data.  P. 11-15 "11.2.3 Update procedure"

[F100_1] HDD format error (HDD encryption key data damaged - one board)

Classification	Contents
Other service call	HDD format error: Encryption key data of either the SYS board or the SRAM board for the SYS board are damaged.

Check Item	Measure
Encryption key status	Check the displayed message. ([3] + [CLEAR]  Power-ON  5. Key Backup Restore)

Take appropriate countermeasures shown in the table below according to the messages displayed in “SRAM Key Status” and “FROM Key Status”.

Remarks:

If the error is not cleared, reinstallation of the OS data, master data and application is needed.

SRAM Key Status	FROM Key Status	Measure
OK	AccessFailed	Replace the SYS board.  P. 9-24 "9.3.4 Precautions and Procedures when replacing the SYS board" (all steps)
OK	KeyNull	Recover the encryption key on the SYS board.  P. 9-24 "9.3.4 Precautions and Procedures when replacing the SYS board" ( P. 9-25 "[E] Restore encryption key")
KeyBroken
AccessFailed	OK	Replace the SRAM board (for the SYS board). (USB backup data are not used)  P. 9-31 "9.3.8 Precautions and Procedures when replacing SRAM board" (all steps)
KeyNull	OK	Recover the encryption key on the SRAM board.  P. 9-31 "9.3.8 Precautions and Procedures when replacing SRAM board" ([H]Backup encryption key)
KeyBroken
Keymismatch	Keymismatch	<The error occurs when the SYS board is replaced> Recover the encryption key on the SYS board.  P. 9-24 "9.3.4 Precautions and Procedures when replacing the SYS board" ([E]Restore encryption key) <The error occurs except when the SYS board is replaced> Replace the SRAM board (for the SYS board).  P. 9-31 "9.3.8 Precautions and Procedures when replacing SRAM board" (all steps)

[F100_2] HDD format error (HDD encryption key data damaged - both boards)

Classification	Contents
Other service call	HDD format error: Encryption key data of both the SYS board and the SRAM board for the SYS board are damaged.

Check Item	Measure
Encryption key status	Check the displayed message. ([3] + [CLEAR]  Power-ON  5. Key Backup Restore)

Take appropriate countermeasures shown in the table below according to the messages displayed in “SRAM Key Status” and “FROM Key Status”.

Remarks:

8

If the error is not cleared, reinstallation of the OS data / master data and application is needed.

SRAM Key Status	FROM Key Status	Measure
*	AccessFailed	Replace the SYS board.  P. 9-24 "9.3.4 Precautions and Procedures when replacing the SYS board" (all steps) <With USB backup data: All key data recovery> Recover all the data on the SRAM board. Recover the encryption key/license on the SYS board. Follow the procedures below noted in  P. 9-24 "9.3.4 Precautions and Procedures when replacing the SYS board". Restore ADI key (only when ADI-HDD is installed) Restore encryption key Restore license [5] + [9] + [POWER]  2. Restore SRAM Data from USB (For details, see "12.1.4Cloning procedure Restore procedure")

[TR]
[TD]AccessFailed[/TD]

[TD]*[/TD]

[TD]Replace the SYS board.
(for the SYS board, all steps)[/TD]
[/TR]
[TR]
[TD]KeyNull/ KeyBroken[/TD]

[TD]KeyNull/ KeyBroken[/TD]

[TD]<No USB backup data>
1. Reinstall the system software.
 P. 11-11 "11.2 Firmware Updating with USB Media"
<With USB backup data: All key data recovery>

Recover all the data on the SRAM board.

Recover the encryption key/license on the SYS board. Follow the procedures below noted in  P. 9-24 "9.3.4 Precautions and Procedures when replacing the SYS board".

Restore ADI key (only when ADI-HDD is installed)

Restore encryption key

Restore license

[5] + [9] + [POWER]  2. Restore SRAM Data from USB (For details, see "12.1.4Cloning procedure Restore procedure")[/TD]
[/TR]

AccessFailed, KeyNull or KeyBroken

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[F101_0] HDD connection error (HDD connection cannot be detected.) [F101_1] Root partition mount error (HDD formatting fails.)
[F101_2][F101_3] Partition mount error (The HDD cannot be connected (mounted) caused by damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors.)

Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected.
Sub-code 0: HDD connection error (HDD connection cannot be detected.)
Sub-code 1: Root partition mount error (HDD formatting fails.) Sub-code 2, 3: Partition mount error (The areas other than those described in the F101_1 and F101_4 to F101_9 errors are damaged.)

Check item Measures
HDD, SYS board, Setting

Turn the power of the equipment OFF and check the connection of the HDD.

Connector and harness check

Check if the connector pins of the HDD are bent.

Check if HDD for other equipment is not installed.

Check if SRAM for other equipment is not installed.

If the error still occurs after step 1, perform the following.

Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”.

If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa).

If the error still persists after step 2, perform the following.

Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4].

Message Log

Job Log

Spool Data (Print, Email reception)

Template

If the error persists even after step 3, replace the HDD.

Notes:
The following items will be deleted by performing [3C] - [3] (Format HDD).
If F101_1 occurs with ADI-HDD or the error persists after performing step 3, perform step 3 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD.

Replacement part Measure
HDD
SYS board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

8

[F101_4] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/work” partition.)

Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected. Sub-code 4: Partition mount error (The “/work” partition is damaged.)

Check item Measures
HDD, SYS board, Setting

Turn the power of the equipment OFF and check the connection of the HDD.

Connector and harness check

Check if the connector pins of the HDD are bent.

Check if HDD for other equipment is not installed.

Check if SRAM for other equipment is not installed.

If the error still occurs after step 1, perform the following.

Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”.

If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa).

If the error persists after step 2, perform [5]+[C]+[POWER]2. Recovery F/S3. /work, and then restart the equipment.

If the error persists after step 3, perform [5]+[C]+[POWER]3. Initialize HDD2. /work, and then restart the equipment.

If the error still persists after step 4, perform the following.

Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4].

Message Log

Job Log

Spool Data (Print, Email reception)

Template

If the error persists even after step 5, replace the HDD.

Notes:
The following items will be deleted by performing [3C] - [3] (Format HDD).
If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD.

Replacement part Measure
HDD
SYS board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[F101_5] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/registration” partition.)

Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected.
Sub-code 5: Partition mount error (The “/registration” partition is damaged.)

Check item Measures
HDD, SYS board, Setting

Turn the power of the equipment OFF and check the connection of the HDD.

Connector and harness check

Check if the connector pins of the HDD are bent.

Check if HDD for other equipment is not installed.

Check if SRAM for other equipment is not installed.

If the error still occurs after step 1, perform the following.

Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”.

If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa).

If the error persists after step 2, perform [5]+[C]+[POWER]2. Recovery F/S4. /registration, and then restart the equipment.

If the error persists after step 3, perform [5]+[C]+[POWER]3. Initialize HDD3. /registration, and then restart the equipment.

If the error still persists after step 4, perform the following.

Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4].

Message Log

Job Log

Spool Data (Print, Email reception)

Template

If the error persists even after step 5, replace the HDD.

Notes:
The following items will be deleted by performing [3C] - [3] (Format HDD).
If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD.

Replacement part Measure
HDD
SYS board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

8

[F101_6] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/backup” partition.)

Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected. Sub-code 6: Partition mount error (The “/backup” partition is damaged.)

Check item Measures
HDD, SYS board, Setting

Turn the power of the equipment OFF and check the connection of the HDD.

Connector and harness check

Check if the connector pins of the HDD are bent.

Check if HDD for other equipment is not installed.

Check if SRAM for other equipment is not installed.

If the error still occurs after step 1, perform the following.

Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”.

If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa).

If the error persists after step 2, perform [5]+[C]+[POWER]2. Recovery F/S5. /backup, and then restart the equipment.

If the error persists after step 3, perform [5]+[C]+[POWER]3. Initialize HDD4. /backup, and then restart the equipment.

If the error still persists after step 4, perform the following.

Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4].

Message Log

Job Log

Spool Data (Print, Email reception)

Template

If the error persists even after step 5, replace the HDD.

Notes:
The following items will be deleted by performing [3C] - [3] (Format HDD).
If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD.

Replacement part Measure
HDD
SYS board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[F101_7] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/imagedata” partition.)

Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected.
Sub-code 7: Partition mount error (The “/imagedata” partition is damaged.)

Check item Measures
HDD, SYS board, Setting

Turn the power of the equipment OFF and check the connection of the HDD.

Connector and harness check

Check if the connector pins of the HDD are bent.

Check if HDD for other equipment is not installed.

Check if SRAM for other equipment is not installed.

If the error still occurs after step 1, perform the following.

Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”.

If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa).

If the error persists after step 2, perform [5]+[C]+[POWER]2. Recovery F/S6. /imagedata, and then restart the equipment.

If the error persists after step 3, perform [5]+[C]+[POWER]3. Initialize HDD5. /imagedata, and then restart the equipment.

If the error still persists after step 4, perform the following.

Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4].

Message Log

Job Log

Spool Data (Print, Email reception)

Template

If the error persists even after step 5, replace the HDD.

Notes:
The following items will be deleted by performing [3C] - [3] (Format HDD).
If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD.

Replacement part Measure
HDD
SYS board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

8

[F101_8] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/storage” partition.)

Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected. Sub-code 8: Partition mount error (The “/storage” partition is damaged.)

Check item Measures
HDD, SYS board, Setting

Turn the power of the equipment OFF and check the connection of the HDD.

Connector and harness check

Check if the connector pins of the HDD are bent.

Check if HDD for other equipment is not installed.

Check if SRAM for other equipment is not installed.

If the error still occurs after step 1, perform the following.

Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”.

If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa).

If the error persists after step 2, perform [5]+[C]+[POWER]2. Recovery F/S7. /storage, and then restart the equipment.

If the error persists after step 3, perform [5]+[C]+[POWER]3. Initialize HDD6. /storage, and then restart the equipment.

If the error still persists after step 4, perform the following.

Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4].

Message Log

Job Log

Spool Data (Print, Email reception)

Template

If the error persists even after step 5, replace the HDD.

Notes:
The following items will be deleted by performing [3C] - [3] (Format HDD).
If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD.

Replacement part Measure
HDD
SYS board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[F101_9] Partition mount error (The HDD cannot be connected (mounted) caused by damage to the “/encryption” partition.)

Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected.
Sub-code 9: Partition mount error (The “/encryption” partition is damaged.)

Check item Measures
HDD, SYS board, Setting

Turn the power of the equipment OFF and check the connection of the HDD.

Connector and harness check

Check if the connector pins of the HDD are bent.

Check if HDD for other equipment is not installed.

Check if SRAM for other equipment is not installed.

If the error still occurs after step 1, perform the following.

Perform [3C] - [5] (Key Backup Restore) and check that each Key Status is “OK”.

If not, recover the key (copy “SRAM Key Status” to “FROM Key Status” or vice versa).

If the error persists after step 2, perform [5]+[C]+[POWER]2. Recovery F/S8. /encryption, and then restart the equipment.

If the error persists after step 3, perform [5]+[C]+[POWER]3. Initialize HDD7. /encryption, and then restart the equipment.

If the error still persists after step 4, perform the following.

Perform [3C] - [3] (Format HDD), and then install “System Software (HD data)” with [49] - [4].

Message Log

Job Log

Spool Data (Print, Email reception)

Template

If the error persists even after step 5, replace the HDD.

Notes:
The following items will be deleted by performing [3C] - [3] (Format HDD).
If the error persists after performing step 5, perform step 5 after performing [4]+[C]+[POWER]1. Revert factory initial status HDD.

Replacement part Measure
HDD
SYS board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[F102] HDD start error [F103] HDD transfer time-out [F104] HDD data error
[F105] HDD other error

Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected. HDD start error: HDD cannot become “Ready” state.
HDD transfer time-out: Reading/writing cannot be performed in the specified period of time.
HDD data error: Abnormality is detected in the data of HDD. HDD other error

Check Item Measure
HDD

Connector and harness check

Check if the connector pins of the HDD are bent.

Perform the bad sector check (08-9072). If the check result is OK, recover the data in the HDD. If the check result is failed, replace the HDD.

Replacement part Remark
HDD
SYS board

8

[F106_0] ADI-HDD error: Illegal disk replacement detected (ADI-HDD Exchange to SATA-HDD)

Classification Error item
Other service call ADI-HDD error: The ADI-HDD has been replaced illegally to SATA-HDD (normal type).

Check Item Measure
Setting Check if the HDD has been replaced with a SATA-HDD (normal type).

Start the equipment in the 4C mode: [4] + [C] + [POWER]

Check the type of the HDD shown on the top left of the control panel display “Current HDD type”.

2a. In case of “SATA-HDD” (normal type), replace it with the original ADI-HDD or a new ADI-HDD.
Notes:
To replace with the original ADI-HDD, start the equipment in the normal mode and then reinstall master data (HD Data) only if any abnormality occurs.
2b. In case of “ADI-HDD”
Check each item in the Measures field for the HDD below.
If the error still occurs, reinstall the master data (HD Data).
HDD

Connector check

Harness check

Perform the bad sector check (08-9072).

If the check result is OK, recover the data in the HDD. If the check result fails, replace the HDD.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[F106_1] ADI-HDD error: HDD type detection error

Classification Error item
Other service call ADI-HDD error: HDD type detection fails.

Check Item Measure
Setting If the error is not recovered after rebooting the equipment or no abnormality is found on any check items for the HDD, reinstall the master data (HD Data).
HDD

Connector check

Harness check

Perform the bad sector check (08-9072).

Check that either the ADI-HDD or SATA-HDD (normal type) is mounted.

Start the equipment in the 4C mode: [4] + [C] + [POWER]

Check the type of the HDD shown on the top left of the control panel display “Current HDD type”. Normal status: ADI-HDD or SATA-HDD

If the check result is OK, recover the data in the HDD. If the check result fails, replace the HDD.
Abnormal status: Unknown HDD
If “Unknown HDD” is displayed, reinstall the master data (HD Data).

[F106_2] ADI-HDD error: ADI encryption key download operation error

Classification Error item
Other service call ADI-HDD error: Downloading of or consistency check for ADI- HDD encryption key fails.

Check Item Measure
Setting Checking of ADI-HDD encryption key status

Start the equipment in the 3C mode: [3] + [C] + [POWER]

The authentication menu is displayed. Press [OK]. (Not required in the default setting)

Select “5. Key Backup Restore” and then press the [START] button.

Check the status of the ADI-HDD encryption key on the Key Backup Restore Mode menu.

After the operation is completed, shut down the equipment by pressing the [POWER] button.

In case both the SRAM ADIKey and FROM ADIKey status are OK

In case either the SRAM ADIKey or FROM ADIKey status is other than OK

In case both of the SRAM ADIKey or FROM ADIKey status are other than OK

Reinstall the system ROM data (OS Data).
Restore the ADI-HDD encryption key.
Reinstall the master data (HD Data).

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[F106_3] ADI-HDD error: ADI authentication Admin Password generation error

Classification Error item
Other service call ADI-HDD error: The generation of ADI authentication Admin Password fails.

Check Item Measure
Setting Reinstall the system ROM data (OS Data). Reinstall the master data (HD Data).

[F106_4] ADI-HDD error: Authentication random number generation error

Classification Error item
Other service call ADI-HDD error: The generation of a random number for authentication data fails.

Check Item Measure
Setting Reinstall the system ROM data (OS Data). Reinstall the master data (HD Data).

8

[F106_5] ADI-HDD error: Authentication data transmission error

Classification Error item
Other service call ADI-HDD error: The transmission of authentication data fails.

Check Item Measure
Setting Reinstall the system ROM data (OS Data). Reinstall the master data (HD Data).

In case this error occurred after returning SRAM data for SRAM cloning:

Start the equipment in the 3C mode: [3] + [C] + [POWER]

The authentication menu is displayed. Press [OK]. (Not required in the default setting)

Select “5. Key Backup Restore” and then press the [START] button.

Select “6. ADIKey FROM to SRAM” and then press the [START] button.

After the restoring of the encryption key has completed, “Operation Complete” is displayed.

After the operation has completed, shut down the equipment by pressing the [POWER] button.

Copy the ADI-HDD encryption key from FROM to SRAM.

Check item	Measures
Assist arm motor (M10)
Finisher control board

Classification	Contents
Offset tray related service call	Initialize error of the offset tray

Check Item	Measure
HDD	Connector and harness check Check if the connector pins of the HDD are bent. Perform the bad sector check (08-9072). If the check result is OK, recover the data in the HDD. If the check result is failed, replace the HDD.

Toshiba e-STUDIO 307/357/457/507 Service Manual Part 4

John

Member

RADF related service call​

Laser optical unit related service call​

[CA10] Polygonal motor is abnormal​

[CA20] H-Sync detection error​

Finisher related service call​

[CB00] Finisher not connected [CB01] Finisher communication error​

8​

[CB01] Finisher communication error​

[CB10] Entrance motor abnormality​

[CB11] Buffer tray guide motor abnormality​

[CB12] Buffer roller drive motor abnormality​

8​

[CB13] Finisher exit motor (M11) abnormality​

[CB14] Paper pusher arm motor (M10) abnormality​

[CB30] Movable tray shift motor abnormality​

[CB30] Movable tray shift motor (M1) abnormality, Movable tray paper top detection error​

8​

[CB30] Movable tray shift motor (M5) abnormality​

[CB31] Movable tray paper-full detection error​

[CB31] Movable tray paper top detection error​

8​

[CB40] Front alignment motor abnormality​

[CB40] Rear alignment motor (M7) abnormality​

8​

[CB50] Stapler home position error​

[CB50] Staple motor (M10) abnormality​

[CB50] Edge staple unit motor (M13) abnormality​

8​

[CB51] Stapler shift home position error​

[CB51] Staple unit sliding motor (M7) abnormality​

[CB51] Staple unit sliding motor (M11) abnormality​

8​

[CB60] Stapler unit shift motor abnormality​

[CB80] Backup RAM data abnormality​

[CB80] Finisher control PC board (FIN) backup RAM error​

[CB80] Hole punch control PC board (HP) backup RAM error​

[CB81] Flash ROM abnormality​

8​

[CB81] Flash ROM abnormality​

[CB82] Finisher main program error​

[CB83] Saddle main program error​

[CB84] Punch unit main program error​

[CB90] Paper folding blade motor (M12) abnormality​

[CB91] Saddle flash ROM abnormality​

8​

[CB92] Saddle Stitch Finisher RAM abnormality​

[CB93] Saddle Stitch Finisher additional folding motor abnormality​

[CB94] Saddle transport motor abnormality​

[CB95] Saddle Stitch Finisher stacker motor abnormality​

[CBA0] Front saddle stapler home position error​

8​

[CBB0]Rear saddle stapler home position error​

[CBC0] Saddle Stitch Finisher side alignment motor (M15) abnormality​

[CBC0] Saddle stitch alignment motor (M8) abnormality​

[CBE0] Saddle Stitch Finisher folding motor (M17) abnormality​

[CBF0] Stacker motor (M9) abnormality​

8​

[CC02] Stack exit roller nip home position detection error​

[CC02] Exit roller nip adjustment motor (M4) abnormality​

[CC20] Saddle communication error​

[CC21] Saddle stitch 3rd transport roller drive motor (M10) abnormality​

[CC22] Saddle stitch stapler home position detection error​

8​

[CC30] Stack transport motor abnormality​

[CC31] Transport motor abnormality​

[CC41] Paper holder cam home position abnormality​

8​

[CC51] Sideways adjustment motor (M2) abnormality​

[CC51] Punch unit sliding motor (M12) abnormality​

[CC51] Punch unit sliding motor (M16) abnormality​

8​

[CC52] Skew adjustment motor (M1) abnormality​

[CC53] Punch waste full sensors (S41 and S42) abnormality​

[CC54] Abnormality of paper detection sensors (S24 and S25)​

[CC54] Abnormality of trailing edge detection sensors (S39 and S40) and horizontal registration detection sensors (S39 and S40)​

8​

[CC60, CC61] Punch motor abnormality​

RADF related service call

Laser optical unit related service call

[CA10] Polygonal motor is abnormal

[CA20] H-Sync detection error

Finisher related service call

[CB00] Finisher not connected [CB01] Finisher communication error

8

[CB01] Finisher communication error

[CB10] Entrance motor abnormality

[CB11] Buffer tray guide motor abnormality

[CB12] Buffer roller drive motor abnormality

8

[CB13] Finisher exit motor (M11) abnormality

[CB14] Paper pusher arm motor (M10) abnormality

[CB30] Movable tray shift motor abnormality

[CB30] Movable tray shift motor (M1) abnormality, Movable tray paper top detection error

8

[CB30] Movable tray shift motor (M5) abnormality

[CB31] Movable tray paper-full detection error

[CB31] Movable tray paper top detection error

8

[CB40] Front alignment motor abnormality

[CB40] Rear alignment motor (M7) abnormality

8

[CB50] Stapler home position error

[CB50] Staple motor (M10) abnormality

[CB50] Edge staple unit motor (M13) abnormality

8

[CB51] Stapler shift home position error

[CB51] Staple unit sliding motor (M7) abnormality

[CB51] Staple unit sliding motor (M11) abnormality

8

[CB60] Stapler unit shift motor abnormality

[CB80] Backup RAM data abnormality

[CB80] Finisher control PC board (FIN) backup RAM error

[CB80] Hole punch control PC board (HP) backup RAM error

[CB81] Flash ROM abnormality

8

[CB81] Flash ROM abnormality

[CB82] Finisher main program error

[CB83] Saddle main program error

[CB84] Punch unit main program error

[CB90] Paper folding blade motor (M12) abnormality

[CB91] Saddle flash ROM abnormality

8

[CB92] Saddle Stitch Finisher RAM abnormality

[CB93] Saddle Stitch Finisher additional folding motor abnormality

[CB94] Saddle transport motor abnormality

[CB95] Saddle Stitch Finisher stacker motor abnormality

[CBA0] Front saddle stapler home position error

8

[CBB0]Rear saddle stapler home position error

[CBC0] Saddle Stitch Finisher side alignment motor (M15) abnormality

[CBC0] Saddle stitch alignment motor (M8) abnormality

[CBE0] Saddle Stitch Finisher folding motor (M17) abnormality

[CBF0] Stacker motor (M9) abnormality

8

[CC02] Stack exit roller nip home position detection error

[CC02] Exit roller nip adjustment motor (M4) abnormality

[CC20] Saddle communication error

[CC21] Saddle stitch 3rd transport roller drive motor (M10) abnormality

[CC22] Saddle stitch stapler home position detection error

8

[CC30] Stack transport motor abnormality

[CC31] Transport motor abnormality

[CC41] Paper holder cam home position abnormality

8

[CC51] Sideways adjustment motor (M2) abnormality

[CC51] Punch unit sliding motor (M12) abnormality

[CC51] Punch unit sliding motor (M16) abnormality

8

[CC52] Skew adjustment motor (M1) abnormality

[CC53] Punch waste full sensors (S41 and S42) abnormality

[CC54] Abnormality of paper detection sensors (S24 and S25)

[CC54] Abnormality of trailing edge detection sensors (S39 and S40) and horizontal registration detection sensors (S39 and S40)

8

[CC60, CC61] Punch motor abnormality

[CC60] Punch motor (M15) abnormality

8

[CC61] Punch motor (M3) home position detection error