Toshiba e-STUDIO 307/357/457/507 Service Manual Part 3

John · Tuesday at 4:37 PM

[ 6 ] Paper jam in saddle stitcher section

[EA80] Stapling jam

MJ-1032 / MJ-1033

Classification	Error content
Paper jam in saddle stitcher section	Stapling jam

Check item	Measures
Finisher	Check if there is any paper in the finisher, saddle stitcher, or on the transport path of the equipment, or on the stapling tray. Remove it if there is.
Remove the staple cartridge from the finisher and remove staples stuck in the stapling unit.
Stitcher home position switch	Check if the connector on the saddle stitcher controller PC board is disconnected or the harnesses are open circuited. Correct if any.
Check if the stitcher home position switches are working properly.

Parts to be replaced	Remark
Stitcher home position switch
Finisher controller PC board

[EA90] Door open jam

MJ-1106/1108

Classification	Error content
Paper jam in saddle stitcher section	Door open jam

Check item	Measures
Finisher	Check if there is any paper in the finisher, saddle stitcher or on the transport path of the equipment. Remove it if there is.
Check if the saddle stitcher door is closed.
Check if the connectors J10 and J11 on the saddle stitcher controller PC board are disconnected from any of the cover opening switches (the delivery cover sensor [P13] and the inlet cover sensor [P19]) or the harnesses are open circuited. Correct if any.
Check if the cover opening switches noted above are working properly.

Parts to be replaced	Remark
Sensor
Saddle stitcher controller PC board

[EAA0] Paper remaining in Saddle Stitch Finisher

Classification	Error item
Finisher jam (Saddle stitcher section)	Paper remaining in Saddle Stitch Finisher

8

MJ-1106/1108

Check item	Measures
Finisher, saddle stitcher	Check if there is any paper in the finisher, saddle stitcher or the on the transport path of the equipment. Remove it if there is. Use paper accepted in the specifications.
Paper	Do not use the paper shorter than the specification.
Junction box paper detection sensor (S26)	Sensor check(S26) Connector check(CN8) Harness check
Transport path-2 (S27)	Sensor check(S27) Connector check(CN20) Harness check
Transport path-3 (S28)	Sensor check(S28) Connector check(CN20) Harness check
Ejecting roller sensor(S29)	Sensor check(S29) Connector check(CN20) Harness check
Interface PC board (I/F)	Board check Connector check(CN1, CN2, CN5, CN7, CN8) Harness check
Saddle stitcher controller board	Board check Connector check(CN10, CN13, CN20) Harness check

Replace parts	Remarks
Junction box paper detection sensor (S26)
Transport path-2 (S27)
Transport path-3 (S28)
Ejecting roller (S29)
Interface PC board (I/F)
Saddle stitcher controller board

[EAB0] Paper transport jam in Saddle Stitch Finisher

Classification	Error item
Finisher jam (Saddle stitcher section)	Paper transport jam in Saddle Stitch Finisher

MJ-1106/1108

Check item	Measures
Finisher, saddle stitcher	Check if there is any paper in the finisher, saddle stitcher or the on the transport path of the equipment. Remove it if there is. Use paper accepted in the specifications.

Check item	Measures
Paper	Do not use the paper longer than the specification.
Transport roller	Fix any mechanical problem occurring when the transfer roller is rotated.
Feeding sensor (S22)	Sensor check(S22) Connector check Harness check
Junction box paper detection sensor (S26)	Sensor check(S26) Connector check(CN8) Harness check
Transport path-2 (S27)	Sensor check(S27) Connector check(CN20) Harness check
Transport path-3 (S28)	Sensor check(S28) Connector check(CN20) Harness check
Ejecting roller sensor(S29)	Sensor check(S29) Connector check(CN20) Harness check
Transport path switching solenoid (SOL5)	Check that the gap between the transfer guide surface and the upper surface of the flapper tip is in the acceptable range according to the status of the transport path switching solenoid (SOL5) (solenoid OFF: 1.5 to 2.1 mm, solenoid ON: 2.3 to 2.9 mm). If it is not, adjust it.
Entrance motor (M1)	Motor check(M1) Connector check(CN26) Harness check
Transport path switching solenoid (SOL9)	Solenoid check(SOL9) Connector check(CN26) Harness check
Interface PC board (I/F)	Board check Connector check(CN1, CN2, CN5, CN7, CN8) Harness check
Saddle stitcher controller board	Board check Connector check(CN10, CN13, CN20) Harness check

Replace parts	Remarks
Junction box paper detection sensor (S26)
Feeding sensor (S22)
Transport path-2 (S27)
Transport path-3 (S28)
Ejecting roller (S29)
Entrance motor (M1)
Transport path switching solenoid (SOL9)
Interface PC board (I/F)
Saddle stitcher controller board
Finisher controller board

[EAB0] Transport jam in Saddle Stitch Finisher

Classification	Error item
Finisher jam (Saddle stitcher section)	Transport jam in Saddle Stitch Finisher

MJ-1033

Probable cause	Checking and measures
Transport motor-2 (M2) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Saddle stitch entrance path sensor (S4) abnormality	Measure the voltage on TP2 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN13, CN1)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensor and connectors, exchange the finisher control PC board (FIN).

8

[EAB1] Short paper jam in Saddle Stitch Finisher

Classification	Error item
Finisher jam (Saddle stitcher section)	Short paper jam in Saddle Stitch Finisher

MJ-1106/1108

Check item	Measures
Finisher, saddle stitcher	Check if there is any paper in the finisher, saddle stitcher or the on the transport path of the equipment. Remove it if there is. Use paper accepted in the specifications.
Feeding sensor (S22)	Sensor check Connector check Harness check
Junction box paper detection sensor (S26)	Sensor check Connector check Harness check
Transport path-2 sensor (S27)	Sensor check Connector check Harness check
Transport path-3 sensor (S28)	Sensor check Connector check Harness check
Ejecting roller sensor (S29)	Sensor check Connector check Harness check
Interface PC board (I/F)	Connector check(CN8) Board check
Saddle stitcher controller board	Connector check Board check
Finisher controller board	Connector check Board check

Replace parts	Remarks
Feeding sensor (S22)
Junction box paper detection sensor (S26)
Transport path-2 (S27)
Transport path-3 (S28)
Ejecting roller (S29)
Interface PC board (I/F)
Saddle stitcher controller board
Finisher controller board

[EAE0] Receiving time-out jam

Classification	Error content
Finisher jam	Receiving time-out jam

Proce dure	Check item	Result	Measure	Next Step
1	Is the finisher working?	Yes	Replace the finisher controller PC board.
No		2
2	Are the versions of the Finisher, Saddle Stitch Finisher and converter firmware the latest?	Yes	Download the firmware in the latest version.
No		3
3			Check if the voltage (24V) is being supplied to the finisher. Check the connection of the LGC board and IPC board Check if the harness connecting the IPC board and finisher I/F connector of the equipment side is open circuited. Check if the harness connecting the I/F connector of the finisher side and finisher controller PC board is open circuited.

Parts to be replaced	Remark
Finisher controller PC board

[EAF3] Gripper motor (M3) abnormality

Classification	Error content
Finisher jam	Gripper arm motor home position detection error

MJ-1033

Error	Timing of detection
Gripper motor Gripper arm home position sensor	The turning OFF of the gripper arm home position sensor (S13) is not detected in the specified time when the gripper arm is exited.
The turning ON of the gripper arm home position sensor (S13) is not detected in the specified time when the gripper arm is returned to its home position.

Probable cause	Checking and measures
Gripper motor (M3) abnormality	Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor.
Gripper arm home position sensor (S13) abnormality	Measure the voltage on pin CN10.8 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Gripper arm exit sensor (S26) abnormality	Measure the voltage on TP27 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	If the error still occurs after replacing the motor, sensors and connectors, exchange the finisher control PC board (FIN).
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the motor, sensors and connectors, exchange the finisher control PC board (FIN).

8

[EB30] Ready time-out jam

Classification	Error content
Finisher jam	Ready time-out jam

Check item	Measures
Finisher	Check if the connector on the equipment is disconnected from the finisher or the harnesses are open circuited. Correct if any.

Parts to be replaced	Remark
IPC board
LGC board
Finisher controller PC board

[ED10] Skew adjustment motor (M1) home position detection abnormality

MJ-1101 (when MJ-6103 is installed), MJ-1107 (when MJ-6104 is installed)

Classification	Error content
Finisher jam	Skew adjustment motor (M1) home position detection abnormality

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

Check item	Measures
Skew adjustment motor	Rotate skew adjustment motor and fix its mechanism if it does not rotate smoothly.
Skew HP sensor Skew adjustment motor Hole punch control PC board	Check if the connectors on the hole punch controller PC board (HP board) are disconnected from the skew HP sensor (S2) and the skew adjustment motor, or the harnesses are open circuited. Correct if any.

Parts to be replaced	Remark
Skew adjustment motor
Hole punch control PC board

[ED11] Sideways adjustment motor (M2) home position detection error

MJ-1101 (when MJ-6103 is installed), MJ-1107 (when MJ-6104 is installed)

Classification	Error content
Finisher jam	Sideways adjustment motor (M2) home position detection error

Check item	Measures
Sideways adjustment motor	Rotate sideways adjustment motor and fix its mechanism if it does not rotate smoothly.
sideways deviation HP sensor Sideways adjustment motor Hole punch control PC board	Check if the connectors on the hole punch controller PC board (HP board) are disconnected from the sideways deviation HP sensor (S3) and the sideways adjustment motor, or the harnesses are open circuited. Correct if any.

Parts to be replaced	Remark
Sideways adjustment motor
Hole punch control PC board

[ED12] Shutter home position error

Classification	Error content
Finisher jam	Shutter home position error

MJ-1101/1107

Check item	Measures
Shutter	Open and close the shutter. If there is any mechanical problem, fix its mechanism.
Shutter opening/closing sensor Shutter clutch Finisher controller PC board	Check if the connectors on the finisher controller PC board are disconnected from the shutter opening/closing sensor (S4) and the shutter clutch (CLT1), or the harnesses are open circuited. Correct if any.

Parts to be replaced	Remark
Shutter clutch
Shutter opening/closing sensor
Finisher controller PC board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

MJ-1106/1108

Check item	Measures
Movable tray paper-full sensor	Fix any mechanical problem occurring when the actuator is moved.
Check if there is a disconnection of the connector, incorrect installation or breakage of the movable tray paper-full sensor (S16). If there is, reinstall the sensor correctly or replace it.
Check if the connector (CN12) on the finisher controller PC board is disconnected from the movable tray paper-full sensor (S16) and the harnesses are open circuited. Correct if so.
Shutter	Open and close the shutter. Fix any mechanical problem.
Shutter opening/closing sensor	Check if there is a disconnection of the connector, incorrect installation or breakage of the shutter opening/closing sensor (S4). If there is, reinstall the sensor correctly or replace it.
Check if the connector (CN12) on the finisher controller PC board is disconnected from the shutter opening/closing sensor (S4) and the harnesses are open circuited. Correct if so.
Shutter clutch	Check if the connector (CN10) on the finisher controller PC board is disconnected from the shutter clutch (CLT1) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Movable tray paper-full sensor
Finisher controller PC board
Shutter opening/closing sensor

8

[ED13] Front alignment plate home position error

Classification	Error content
Finisher jam	Front alignment plate home position error

MJ-1101/1107

Check item	Measures
Front alignment plate	Move the front alignment plate. If there is any mechanical problem, fix its mechanism.
Front alignment motor Front alignment plate home position sensor Finisher controller PC board	Check if the connectors on the finisher controller PC board are disconnected from the front alignment plate home position sensor (S7) and the front alignment motor (M9), or the harnesses are open circuited. Correct if any.

Parts to be replaced	Remark
Front alignment motor
Front alignment plate home position sensor
Finisher controller PC board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

MJ-1106/1108

Check item	Measures
Front alignment plate	Move the front alignment plate. Fix any mechanical problem.
Front alignment plate home position sensor	Check if there is a disconnection of the connector, incorrect installation or breakage of the front alignment plate home position sensor (S7). If there is, reinstall the sensor correctly or replace it.
Check if the connector (CN18) on the finisher controller PC board is disconnected from the front alignment plate home position sensor (S7) and the harnesses are open circuited. Correct if so.
Front alignment motor	Check if the connector (CN17) on the finisher controller PC board is disconnected from the front alignment motor (M5) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Front alignment plate home position sensor
Finisher controller PC board

[ED14] Rear alignment plate home position error

Classification	Error content
Finisher jam	Rear alignment plate home position error

MJ-1101/1107

Check item	Measures
Rear alignment plate	Move the Rear alignment plate. If there is any mechanical problem, fix its mechanism.
Rear alignment motor Rear alignment plate home position sensor Finisher controller PC board	Check if the connectors on the finisher controller PC board are disconnected from the Rear alignment plate home position sensor (S8) and the Rear alignment motor (M10), or the harnesses are open circuited. Correct if any.

Parts to be replaced	Remark
Front alignment motor
Front alignment plate home position sensor
Finisher controller PC board

MJ-1106/1108

Check item	Measures
Rear alignment plate	Move the rear alignment plate. Fix any mechanical problem.
Rear alignment plate home position sensor	Check if there is a disconnection of the connector, incorrect installation or breakage of the rear alignment plate home position sensor (S8). If there is, reinstall the sensor correctly or replace it.
Check if the connector (CN18) on the finisher controller PC board is disconnected from the rear alignment plate home position sensor (S8) and the harnesses are open circuited. Correct if so.

Check item	Measures
Rear alignment motor	Check if the connector (CN17) on the finisher controller PC board is disconnected from the rear alignment motor (M6) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Rear alignment plate home position sensor
Finisher controller PC board

[ED15] Paddle home position error

Classification	Error content
Finisher jam	Paddle home position error

8

MJ-1101/1107

Check item	Measures
Paddle	Rotate the paddle. If there is any mechanical problem, fix its mechanism.
Paddle home position sensor Paddle motor Finisher controller PC board	Check if the connectors on the finisher controller PC board are disconnected from the paddle home position sensor (S3) and the paddle motor (M8), or the harnesses are open circuited. Correct if any.

Parts to be replaced	Remark
Paddle motor
Paddle home position sensor
Finisher controller PC board

MJ-1106/1108

Check item	Measures
Rear alignment plate	Move the rear alignment plate. Fix any mechanical problem.
Rear alignment motor	Check if the connector (CN17) on the finisher controller PC board is disconnected from the rear alignment motor (M6) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Rear alignment motor
Finisher controller PC board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[ED15] Paddle home position detection error

Classification	Error content
Finisher jam	Paddle home position error

MJ-1033

Error	Timing of detection
Transport motor-2 Paddle home position sensor	The paddle home position sensor (S34) does not change from “ON” to “OFF” within the pre-specified time during paddle rotation. The paddle home position sensor (S34) does not change from “OFF” to “ON” within the pre-specified time during paddle rotation.

[ED16] Buffer tray home position error

Classification	Error content
Finisher jam	Buffer tray home position error

MJ-1101/1107

Check item	Measures
Buffer tray guide	Open and close the buffer tray guide. If there is any mechanical problem, fix its mechanism.
Buffer tray home position sensor Buffer tray guide motor Finisher controller PC board	Check if the connectors on the finisher controller PC board are disconnected from the buffer tray home position sensor (S5) and the buffer tray guide motor (M3), or the harnesses are open circuited. Correct if any.

Parts to be replaced	Remark
Buffer tray guide motor
Buffer tray home position sensor
Finisher controller PC board

MJ-1106/1108

Check item	Measures
Buffer tray guide	Open and close the buffer tray guide. Fix any mechanical problem.
Buffer tray home position sensor	Check if there is a disconnection of the connector, incorrect installation or breakage of the buffer tray home position sensor (S5). If there is, reinstall the sensor correctly or replace it.
Check if the connector (CN11) on the finisher controller PC board is disconnected from the buffer tray home position sensor (S5) and the harnesses are open circuited. Correct if so.
Assist arm motor	Check if the connector (CN13) on the finisher controller PC board is disconnected from the assist arm motor (M10) and the harnesses are open circuited. Correct if so.

Parts to be replaced	Remark
Buffer tray home position sensor
Finisher controller PC board

[EF10] Paper not supported for Saddle Stitch Finisher

MJ-1106/1108

Classification	Error item
Finisher jam (Finisher section)	Unsupported paper size, type and an excess number of pages for stapling are selected.

Check item	Measures
Paper	Paper size check
Buffer tray home position sensor	Sensor check
Connector check
Harness check
Buffer tray guide motor	Motor check
Connector check
Harness check
Saddle controller board	Connector check
Board check

Parts to be replaced	Remark
Buffer tray home position sensor
Buffer tray guide motor
Saddle controller board

8

[EF11] Saddle Stitch Finisher stapling error (front)

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	Front stapling is not correctly done.

Check item	Measures
Finisher	Is there any paper remaining on the paper transport path in the Finisher or the equipment, or on the finishing tray?.
Saddle staple cartridge (Front side)	Is the jam released by taking off the front staple cartridge from the Finisher and removing the staple sheet slid from the staple case?
Front saddle stapler drive unit	Unit check Connector check Harness check
Saddle controller board	Connector check (CN3) Board check

Replace parts	Remarks
Front saddle stapler drive unit
Saddle controller board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

[EF12] Saddle Stitch Finisher stapling error (rear)

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	Rear stapling is not correctly done.

Check item	Measures
Finisher	Is there any paper remaining on the paper transport path in the Finisher or the equipment, or on the finishing tray?.
Saddle staple cartridge (rear side)	Is the jam released by taking off the rear staple cartridge from the Finisher and removing the staple sheet slid from the staple case?
Rear saddle stapler drive unit	Unit check Connector check Harness check
Saddle controller board	Connector check (CN3) Board check

Replace parts	Remarks
Rear saddle stapler drive unit
Saddle controller board

[EF13] Saddle stitch unit paper holding home position detection error

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	The paper holder home position cannot be detected.

Check item	Measures
Finisher	Is there any mechanical problem when the paper holding cam is rotated?
Paper holding home position sensor (S38)	Sensor check Connector check Harness check
Saddle controller board	Connector check (CN8) Board check

Replace parts	Remarks
Paper holding home position sensor (S38)
Saddle controller board

[EF14] Saddle paper exit jam

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	Outputting paper is not completed within a fixed time.

Check item	Measures
Finisher	Is there any paper remaining in the paper transport path of the equipment or the saddle stitch section of the Finisher?
Exit sensor (S31)	Sensor check Connector check Harness check

Replace parts	Remarks
Exit sensor (S31)
Saddle controller board

Check item	Measures
Saddle controller board	Connector check (CN19) Board check

[EF14, EF1C] Jams in folding/exiting section

MJ-1033

Probable cause	Checking and measures
Saddle stitch finishing tray sensor (S7) abnormality	Measure the voltage on TP65 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Saddle stitch exit path sensor (S5) abnormality	Measure the voltage on TP68 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connectors. (Finisher control PC board (FIN): CN15, CN16)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the sensors and the connectors, exchange the finisher control PC board (FIN).

8

[EF15] Saddle Stitch Finisher side alignment motor home position detection abnormality

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	The side alignment motor home position cannot be detected.

Check item	Measures
Finisher	Is there any mechanical problem when the jog is moved?
Side alignment home position sensor (S36)	Sensor check Connector check Harness check
Side alignment motor (M15)	Motor check Connector check Harness check
Saddle controller board	Connector check (CN5) Board check

Replace parts	Remarks
Side alignment home position sensor (S36)
Side alignment motor (M15)
Saddle controller board

[EF16] Saddle Stitch Finisher stacker motor home position detection abnormality

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	The stacker motor home position cannot be detected.

Check item	Measures
Stacker carrier	Is there any mechanical problem when the stacker carrier is moved?
Stacker home position sensor (S33)	Sensor check Connector check Harness check
Stacker motor (M14)	Motor check Connector check Harness check
Saddle controller board	Connector check (CN4) Board check

Replace parts	Remarks
Stacker home position sensor (S33)
Stacker motor (M14)
Saddle controller board

[EF17] Saddle Stitch Finisher folding blade home position detection abnormality

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	The folding blade home position cannot be detected.

Check item	Measures
Folding blade cam	Is there any mechanical problem when the folding blade cam is rotated?
Folding blade home position sensor (S35)	Sensor check Connector check Harness check
Folding blade clutch (CLT3)	Clutch check Connector check Harness check
Saddle controller board	Connector check (CN15) Board check

Replace parts	Remarks
Folding blade home position sensor (S35)
Folding blade clutch (CLT3)
Saddle controller board

[EF18] Saddle Stitch Finisher additional folding roller home position detection abnormality

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	The additional folding roller home position cannot be detected.

Check item	Measures
Additional folding carrier	Is there any mechanical problem when the additional folding carrier is moved?
Additional folding home position sensor (S39)	Sensor check Connector check Harness check
Additional folding motor (M20)	Motor check Connector check Harness check
Saddle controller board	Connector check (CN18, CN19) Board check

Replace parts	Remarks
Additional folding home position sensor (S39)
Additional folding motor (M20)
Saddle controller board

8

[EF19] Saddle paper folding jam

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	Fold processed paper cannot be transported to the additional folding roller.

Check item	Measures
Finisher	Is there any paper remaining in the paper transport path in the equipment or the saddle stitch section of the Finisher?
Exit transport sensor (S41)	Sensor check Connector check Harness check
Saddle controller board	Connector check (CN19) Board check

Replace parts	Remarks
Exit transport sensor (S41)
Saddle controller board

[EF1B] Saddle stitch finishing tray paper detection error

Classification	Error item
Finisher jam (Finisher section)	Paper remains at the saddle stitch positioning paper exit sensor for a longer period than specified while being transported in the pushing/folding operation.

MJ-1033

Probable cause	Checking and measures
Saddle stitch finishing tray sensor (S7) abnormality	Measure the voltage on TP65 on the finisher control PC board (FIN). Then check that the measured voltage is 1V or lower when not shielded and within the range of 3.3V5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor.
Faulty cables and connectors	Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN15)
Finisher control PC board (FIN) abnormality	If the error still occurs after replacing the sensor and the connector, exchange the finisher control PC board (FIN).

[EF20] Saddle stacker jam

MJ-1106/1108

Classification	Error item
Finisher jam (Saddle section)	Transported paper cannot be detected in the stacker.

Check item	Measures
Finisher	Is there any paper remaining in the paper transport path in the equipment or the saddle stitch section of the Finisher?
Stacker paper detection sensor (S30)	Sensor check Connector check Harness check
Saddle controller board	Connector check (CN19) Board check

Replace parts	Remarks
Stacker paper detection sensor (S30)
Saddle controller board

Drive system related service call

8

[C010] Main motor is abnormal

Classification	Error content
Drive system related service call	Main motor is abnormal

Proce dure	Check item	Result	Measure	Next Step
1	Is the main motor working? (Perform the output check in the test mode: 03-101/151)	Yes		2
No
2	Are there any damage or scratches on the main motor board?	Yes		3
No
3	LGC board

Check if the connector CN1 of the main motor is disconnected.
Check if the connector CN308 on the LGC board is disconnected.
Check if the connector pins are disconnected and the harnesses are open circuited.
Check if the conductor patterns on the main motor board and LGC board are short circuited or open circuited.
Replace the main motor.
Replace the LGC board.
Check if the connector pins are disconnected and the harnesses are open circuited.
Check if the conductor patterns on the main motor board and LGC board are short circuited or open circuited.
Replace the main motor.
Replace the LGC board.
Check if the PLL lock signal CN308-8 output from the LGC board is always level “L”?
Check if the voltage supplied to the CPU input terminal IC22-98 is always “L”?
Replace the LGC board.

Parts to be replaced	Remark
Main motor
LGC board

Paper feeding system related service call

[C040] PFP motor is abnormal

Classification	Error content
Paper feeding system related service call	PFP motor is abnormal.

Proce dure	Check item	Result	Measure	Next Step
1	Is the PFP motor working? (Perform the output check in the test mode: 03-109/ 159)	Yes		2
No
2	Is the LED on the PFP motor board lit without flickering?	Yes		3
No
3	PFP board LGC board

Check if the signal line connector CN506 of the PFP motor is disconnected.
Check if the connector CN246 on the PFP board is disconnected.
Check if the connector CN241 on the PFP board is disconnected.
Check if the connector CN318 on the LGC board is disconnected.
Check if the connector pins are disconnected and the harnesses are open circuited.
Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short circuited or open circuited.
Replace the PFP motor.
Replace the PFP board.
Replace the LGC board.
Check if the connector pins are disconnected and the harnesses are open circuited.
Check if the conductor patterns on the PFP motor board, PFP board and LGC board are short circuited or open circuited.
Replace the PFP motor.
Replace the PFP board.
Replace the LGC board.
Check if the PLL lock signal CN246-7 output from the PFP board is always “L” level.
Check if the voltage supplied to the microcomputer input terminal IC5-17 is always “L” level.
Replace the PFP board.
Replace the LGC board.

Parts to be replaced	Remark
PFP motor
PFP board
LGC board

8

[C130] Upper drawer tray is abnormal [C140] Lower drawer tray is abnormal

Classification	Error content
Paper feeding system related service call	Upper drawer tray is abnormal Lower drawer tray is abnormal

Proce dure	Check item	Result	Measure	Next Step
1	Does the tray go up? (Perform the output check in the test mode: 03-242/ 243)	Yes		2
No
2	Is the tray-up sensor working? (Perform the input check in the test mode: 03- [FAX]OFF/[6]/, /[7]/)

[TD]Yes[/TD]

[TD][/TD]

[TD]3[/TD]

[TR]
[TD]No[/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]
[/TR]
[TR]
[TD]3[/TD]

[TD]LGC board[/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]
[/TR]

Check if the connector of the tray-up motor is disconnected.

Check if the connector CN316 on the LGC board is disconnected.

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Replace the LGC board.

Check if the connector of the sensor is disconnected.

Check if the connector CN315 on the LGC board is disconnected.

Check if the slit reaches the sensor.

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Replace the LGC board.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Replace the LGC board.

Parts to be replaced Remark
LGC board
Tray-up motor
Tray-up sensor

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

[C150] PFP upper drawer tray is abnormal [C160] PFP lower drawer tray is abnormal

Classification Error content
Paper feeding system related service call PFP upper drawer tray is abnormal PFP lower drawer tray is abnormal

Proce dure Check item Result Measure Next Step
1 Does the tray go up? (Perform the output check in the test mode: 03-278/ 280) Yes 2
No
2 Is the tray-up sensor working?
(Perform the input check in the test mode: 03- [FAX]OFF/[2]/[D], /[3]/[D]) Yes 3
No
3 LGC board

Check if the connector of the tray-up motor is disconnected.

Check if any of the connectors CN241 and CN244 on the PFP board is disconnected.

Check if the connector CN318on the LGC board is disconnected.

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited.

Replace the PFP board.

Replace the LGC board.

Check if the connector of the sensor is disconnected.

Check if any of the connectors CN241, CN247 and CN248 on the PFP board is disconnected.

Check if the connector CN318 on the LGC board is disconnected.

Check if the slit reaches the sensor.

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited.

Replace the PFP board.

Replace the LGC board.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Replace the LGC board.

Parts to be replaced Remark
PFP board
LGC board
Tray-up motor
Tray-up sensor

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

8

[C180] LCF tray-up motor is abnormal

Classification Error content
Paper feeding system related service call LCF tray-up motor is abnormal

Proce dure Check item Result Measure Next Step
1 Does the tray move? (Perform the output check in the test mode: 03-271) Yes 2
No
2 Are the LCF tray bottom sensor and LCF tray-up sensor working? (Perform the input check in the test mode: 03- [FAX]OFF/[5]/[A], /[5]/)

[TD]Yes[/TD]

[TD][/TD]

[TD]3[/TD]

[TR]
[TD]No[/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]
[/TR]
[TR]
[TD]3[/TD]

[TD]LGC board[/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]
[/TR]

Does the tray move? (Perform the output check in the test mode: 03-271)

Check if the connector of the LCF tray-up motor is disconnected.

Check if any of the connectors CN1 and CN5 on the LCF board is disconnected.

Check if the connector CN318 on the LGC board is disconnected.

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited.

Replace the LCF board.

Check if the connectors of the sensors are disconnected.

Check if any of the connectors CN1, CN2 and CN6 on the LCF board is disconnected.

Check if the connector CN318 on the LGC board is disconnected.

Check if the slit reaches the sensors.

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited.

Replace the LCF board.

Replace the LGC board.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Replace the LGC board.

Parts to be replaced Remark
LCF board
LGC board
LCF tray-up motor
LCF tray-up sensor

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

[C1A0] LCF end fence motor is abnormal

Classification Error content
Paper feeding system related service call LCF end fence motor is abnormal

Proce dure Check item Result Measure Next Step
1 Is the LCF end fence motor working? (Perform the output check in the test mode: 03-207) Yes 2
No
2 Are the LCF end fence home/stop position sensors working? (Perform the input check in the test mode: 03- [FAX]OFF/[5]/[D], /[5]/[C]) Yes 3
No
3 LGC board

Check if the connector of the LCF end fence motor is disconnected.

Check if any of the connectors CN1 and CN5 on the LCF board is disconnected.

Check if the connector CN318 on the LGC board is disconnected.

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited.

Replace the LCF board.

Replace the LGC board.

Check if the connectors of the sensors are disconnected.

Check if either of the connectors CN1 or CN4 on the LCF board is disconnected.

heck if the connector CN318 on the LGC board is disconnected.

Check if the slit reaches the sensors.

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited.

Replace the LCF board.

Replace the LGC board.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Replace the LGC board.

Parts to be replaced Remark
LCF board
LGC board
LCF end fence motor
End fence home/stop position sensors

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

8

[C1B0] LCF transport motor is abnormal

Classification Error content
Paper feeding system related service call LCF transport motor is abnormal

Proce dure Check item Result Measure Next Step
1 Is the LCF transport motor working? (Perform the output check in the test mode: 03-122/172) Yes 2
No 3
2 LCF transport motor LCF board
LGC board
3 LCF transport motor LCF board
LGC board

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor patterns on the LCF transport motor board, LCF board and LGC board are short circuited or open circuited.

Check if the PLL lock signal CN3-10 output from the LCF board is always “L” level.

Check if the voltage supplied to the microcomputer input terminal IC103-17 is always “L” level.

Replace the LCF transport motor.

Replace the LCF board.

Replace the LGC board.

Check if the connector of the LCF transport motor is disconnected.

Check if the connector CN1, CN3 on the LCF board is disconnected.

Check if the connector CN318 on the LGC board is disconnected.

Check if the connector pins are disconnected and the harnesses are open circuited.

Check if the conductor patterns on the LCF transport motor board, LCF board and LGC board are short circuited or open circuited.

Replace the LCF transport motor.

Replace the LCF board.

Replace the LGC board.

Parts to be replaced Remark
LCF transport motor
LCF board
LGC board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING
[*]
Scanning system related service call
[C260] Peak detection error (e-STUDIO206L/256/306/356/456/506)

Classification Error content
Scanning system related service call Peak detection error

Proce dure Check item Result Measure Next Step
1 Flat cable connecting the SLG board and the CCD board If normal, go to 2.
2 Is the exposure lamp lit? (Output check: 03-267) Yes It is lit. 3
No It is not lit. 4
3 Shading correction plate
Mirror
Exposure lamp
CCD board / Lens unit
SLG board
4 SLG board
Inverter board / LED board
Exposure lamp
Supply harness

Check if the harness at the SLG board side is inserted into the slot of the connector properly.

Check if the lock of the connector at the SLG board side is locked properly.

Check if there is any scratch or stain on the shading correction plate.

Check if the shading correction plate is any scratch or dirty.

Check if the mirror is tilted.

Check that the lens is reflected in the mirror looking at carriage-1 from an upper position.

Check that the mirror is secured at the leaf spring.

Check if the exposure lamp is correctly lit.

Check if the harness is connected properly to the connector of the inverter board or the LED board.

When the carriage is driven, check if the harness interferes with it or parts are caught in it.

Check if the connector of the CCD board is connected properly.

Check if the CCD board is installed properly. (Check that the lens unit is not tilted or the screw is securely tighten.)

Check if the connector of the SLG board is connected properly.

Check if the mounted parts on the SLG board are damaged or abnormal.

Check if 10 V is output from the power supply for CCD.

Check if the supply cable is connected properly to the connector.

Check if the mounted parts on the SLG board are damaged or abnormal.

Check if the harness of the exposure lamp is connected to the inverter board or LED board properly.

Check if the supply harness to the inverter board is connected properly.

Check if the mounted parts on the inverter board or the LED board are damaged or abnormal.

Check if the harness of the exposure lamp is connected to the inverter board or LED board properly.

Check if the exposure lamp is scratched or damaged.

Check if wiring of the supply harness (CN127) is abnormal.

Check if the harness is scratched or open circuited.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

Parts to be replaced Remark
Lens unit
SLG board
Exposure lamp
Supply harness

8

[C260] Peak detection error (e-STUDIO207L/257/307/357/457/507)

Classification Error content
Scanning system related service call Peak detection error

Proce dure Check item Result Measure Next Step
1 Is the exposure lamp lit? (Output check: 03-267) Yes It is lit. 2
No It is not lit. 3
2 Shading correction plate
Mirror Notes: Do not turn the mirror adjustment screw more than necessary.
Carriage
Exposure lamp
CCD board
SYS board

Check if there is any scratch or stain on the shading correction plate.

Check if the shading correction plate is any scratch or dirty.

Check if the mirror is tilted.

Check that the lens is reflected in the mirror looking at carriage-1 from an upper position.

Check that the mirror is secured at the leaf spring.

Check if the carriage is tilted by moving it to the left stopping point.

Check if the wire fixing screw is loosened.

Check if the movement of the carriage is unstable due to disengagement of the carriage roller.

Check if the exposure lamp is flickering when it is turned on.

Check if the connector is properly connected all the way in the board of LED lamp unit.

While the carriage is being driven, check if the harness catches it or interferes with it.

Check if the connector is properly connected all the way in the CCD board.

Check if the CCD board or the lens unit is tilted. Check if the screw is securely tightened.

Replace the lens unit.

Check if the connector is properly connected all the way in the SYS board.

Check if there is any abnormality in the parts mounted on the SYS board or in the appearance of the SYS board.

Check if 10V is output from the power supply for the CCD.

Replace the SYS board.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

Proce dure Check item Result Measure Next Step
3 Exposure lamp
SYS board
Harness

Check if the connector is properly connected to the board of LED lamp unit.

Check if there are any scratches or damage on the board of LED lamp unit.

Replace the exposure lamp unit.

Check if the connector is properly connected to the SYS board.

Check if there is any abnormality in the parts mounted in the SYS board.

Replace the SYS board.

Check if wiring of the harness (CN130 on the SYS board) is abnormal.

Check if the harness (CN130 on the SYS board) has any scratch on it or is open circuited or caught anywhere.

Replace the harness (CN130 on the SYS board).

Parts to be replaced Remark
LED lamp unit
Lens unit
SYS board
Harness

[C261] Peak detection error (e-STUDIO257/257P/357/457/507)

Classification Error content
Scanning system related service call Peak detection error (the light source is extremely light)

Proce dure Check item Measure
1 Board of the LED lamp unit 1. Replace the exposure lamp unit.
2 SYS board
3 Reflector

Check if there is any abnormality in the appearance of the LED driver IC (IC37).

Replace the SYS board.

Check if there is any abnormality in the appearance of the reflector, such as deformation.

Replace the carriage-1.

Parts to be replaced Remark
LED lamp unit
SYS board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[C262] Communication error between the CCD board and the SYS board (e-STUDIO257/257P/ 357/457/507)

Classification Error content
Scanning system related service call Peak detection error (the light source is extremely light)

Proce dure Check item Measure
1 Lens unit
2 SYS board
3 Harnesses

Check if the connector is properly connected all the way in the CCD board.

Check if there is any abnormality in the appearance of parts mounted on the CCD board.

Check if +5V is output to the lens unit.

Check if +3.3V is output from IC9. Check if +1.8V is output from IC11.

Replace the Lens unit.

Check if the connector is properly connected all the way in the SYS board.

Check if there is any abnormality in the appearance of parts mounted on the SYS board.

Check if +5V is output to the SYS board.

Replace the SYS board.

Check if the harness has any scratch on it or is open circuited or caught anywhere.

Check if there is any abnormality in the connector terminal or the contacting surface of the flat harness.

Replace the harness between the SYS board and the CCD board.

Parts to be replaced Remark
Lens unit
SYS board
Harnesses

8

[C270] Carriage home position sensor not going OFF within a specified time (e-STUDIO206L/ 256/306/356/456/506)

Classification Error content
Scanning system related service call The carriage does not shift from its home position in a specified period of time.

Remove the original glass and move the carriages to the paper feeding side. Turn ON the power and check the following items.

Check item Measure
1 Carriage locking Check if the carriage locking screw for packaging is attached.
2 Carriage home position sensor

Check if the harness of the carriage home position sensor is connected properly.

Check if the harness is caught or open circuited.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

Check item Measure
3 SLG board
4 Scan motor

Check if the harness of the carriage home position sensor on the SLG board is connected properly.

Check if the mounted parts on the SLG board are damaged or abnormal.

Check if 24 V on the SLG board is short-circuited.

Check if 24 V is supplied to the SLG board.

Check if the belt tension is loosened.

Check if the motor fixing screw is loosened.

Check if the carriage wire and the timing belt come off.

Check if the connector is connected to the motor properly.

Check if the harness of the motor is caught or open circuited.

Parts to be replaced Remark
Carriage home position sensor
Carriage home position sensor harness
SLG board
Scan motor
Scan motor harness

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[C270] Carriage home position sensor not going OFF within the specified time (e-STUDIO257/ 257P/357/457/507)

Classification Error content
Scanning system related service call The carriage does not shift from its home position in a specified period of time. / Abnormal carriage home position sensor.

8

Remove the original glass and move the carriages to the paper feeding side. Turn ON the power and check the following items.

Check item Measure
1 Carriage home position sensor
SYS board
Scan motor
2 carriage lock 1. Check if the carriage locking is released.

Check if the harness of the carriage home position sensor is connected properly.

Check if the harness has any scratch on it or is open circuited or caught anywhere.

Check if there is any abnormality in the carriage home position sensor.

Replace the carriage home position sensor.

Replace the harness.

Check if the harness (CN127) of the carriage home position sensor is connected properly.

Check if there is any abnormality in the parts mounted on the SYS board.

Check if 24V on the SYS board is short circuited.

Check if 24V is supplied to the SYS board.

Check if there is any abnormality in the parts mounted on the SYS board.

Replace the SYS board.

Check if the belt tension is loosened.

Check if the motor fixing screw is loosened.

Check if the carriage wire and the timing belt come off.

Check if the connector is connected to the scan motor properly.

Check if the harness of the scan motor has any scratch on it or is open circuited or caught anywhere.

Replace the scan motor or the harness.

Parts to be replaced Remark
Carriage home position sensor
Carriage home position sensor harness
SYS board
Scan motor
Scan motor harness

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

[C280] Carriage home position sensor not going ON within a specified time (e-STUDIO206L/256/ 306/356/456/506)

Classification Error content
Scanning system related service call The carriage does not reach to its home position in a specified period of time.

Remove the original glass and move the carriages to the paper feeding side. Turn ON the power and check the following items.

Check item Measure
1 Carriage lock Check if the carriage locking screw for packaging is attached.
2 Carriage home position sensor
3 SLG board
4 Scan motor

Check if the harness is properly connected to the sensor.

Check if the harness is caught or open circuited.

Check if the harness of the carriage home position sensor is connected properly.

Check if the mounted parts on the SLG board are damaged or abnormal.

Check if 24 V on the SLG board is short-circuited.

Check if 24 V is supplied to the SLG board.

Check if the belt tension is loosened (if the motor screw is loosened).

Check if the wire and the belt come off.

Check if the connector (J007/J125) is connected to the motor properly.

Check if the harness of the motor is caught or open circuited.

Parts to be replaced Remark
Carriage home position sensor
Carriage home position sensor harness
SLG board
Scan motor
Scan motor harness

[C280] Carriage home position sensor not coming ON within the specified time (e-STUDIO257/ 257P/357/457/507)

Classification Error content
Scanning system related service call Abnormal carriage movement / Abnormal carriage home position sensor behavior

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

Check item Measure
1 Carriage home position sensor
SYS board
Scan motor
2 carriage lock 1. Check if the carriage locking is released.

Check if the harness of the carriage home position sensor is connected properly.

Check if the harness has any scratch on it or is open circuited or caught anywhere.

Check if there is any abnormality in the carriage home position sensor.

Replace the carriage home position sensor.

Replace the harness.

Check if the harness (CN127) of the carriage home position sensor is connected properly.

Check if there is any abnormality in the parts mounted on the SYS board.

Check if 24V (capacitor: C303) on the SYS board is short circuited.

Check if 24V (capacitor: C303) is supplied to the SYS board.

Check if there is any abnormality in the parts mounted on the SYS board.

Replace the SYS board.

Check if the belt tension is loosened.

Check if the motor fixing screw is loosened.

Check if the carriage wire and the timing belt come off.

Check if the connector is connected to the scan motor properly.

Check if the harness of the scan motor has any scratch on it or is open circuited or caught anywhere.

Replace the scan motor or the harness.

Parts to be replaced Remark
Carriage home position sensor
SYS board
Scan motor
Harness

8

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

[C290] Scanner fuse blowout (e-STUDIO206L/256/306/356/456/506)

Classification Error content
Scanning system related service call The scanning system does not operate due to a blowout of the fuse in the scanning system.

Check item Result Measure
Is 24V supplied to the SLG board? Yes Check the following because the signal for checking 24V on the SLG board is abnormal.
No

Check if 3V is input in 35 Pin of the scanner CPU (IC10).

Check if the mounted parts on the SLG board are damaged or abnormal.

Check if 24V on the SLG board is short circuited.

Check if 24V is supplied to the SLG board.

Check if the supply harness is connected properly to the connector.

Check if 24V and SG on the SLG board are short circuited.

Check if the power supply is short circuited by pulling out the supply harness on the SLG board.

Check if the fuse on the LVPS is open circuited.

Parts to be replaced Remark
SLG board
Fuse
Supply harness
LVPS

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

8

[C290] Scanner fuse blowout (e-STUDIO257/257P/357/457/507)

Classification Error content
Scanning system related service call Power is not supplied to the scanner due to its power fuse blowout and it does not operate

Check item Result Measure
Is 24V supplied to the SYS board? Yes Check the following because the 24V check signal on the SYS board is abnormal:
No

Check if there is any abnormality in the parts mounted on the SYS board.

Check if 3V is input in Pin 35 of the scanner CPU (IC15) of the SYS board.

Replace the SYS board.

Check if the supply harness (CN130) is connected properly.

Check if 24V and SG on the SYS board are short circuited.

Check if the power supply is not short circuited by disconnecting the supply harness (CN130) on the SYS board.

Check if the fuse on the switching power supply (LVPS) is open circuited.

Replace the fuse.

Replace the supply harness.

Parts to be replaced Remark
SYS board
Fuse
LVPS
Harness

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING
[*]
Process related service call
[C3D0] EPU board memory overwriting error

Classification Error content
Process related service call EPU board memory overwriting error

Check item Measure
Process unit Check if the process unit is properly installed, and check if the connector pins that are connected to the equipment are disconnected or have any abnormality such as deformation.
EPU memory board Check if the harness connected to the connector J451 on the EPU board has any abnormality.

Parts to be replaced Remark
EPU memory board
LGC board

[C3D1] EPU board memory new parts detection error

Classification Error content
Process related service call EPU board memory new parts detection error

Check item Measure
Process unit

If the process unit has been replaced with a new one before the equipment is started, turn the power OFF and then back ON in the EPU replacement mode ([7] + [START]).

If the process unit has not been replaced, check the following.

Check if the process unit is properly installed, and check if the connector pins that are connected to the equipment are disconnected or have any abnormality such as deformation.

Check if the harness connected to the connector J451 on the EPU board has any abnormality.

Parts to be replaced Remark
EPU memory board
LGC board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[C3D2] EPU board memory old parts detection error

Classification Error content
Process related service call EPU board memory old parts detection error

Check item Measure
Process unit
EPU memory board

Check if the process unit is a new one. If it is a new one, check the following:

Check if the process unit is properly installed, and check if the connector pins that are connected to the equipment are disconnected or have any abnormality such as deformation.

Check if the harness connected to the connector J451 on the EPU board has any abnormality.

Parts to be replaced Remark
EPU memory board
LGC board

8

[CE50] Temperature/humidity sensor abnormality

Classification Contents
Process related service call Temperature/humidity sensor abnormality

Check Item Result Measure
Is the connector CN317 on the LGC board or the connector of the temperature/humidity sensor disconnected?
Is the harness between the LGC board and the temperature/ humidity sensor disconnected? Yes 1. Connect the connector securely. Replace the harness.
No

Replace the temperature/humidity sensor.

Replace the LGC board.

Replacement part Remark
Temperature/humidity sensor
LGC board

[CE90] Drum thermistor abnormal

Classification Contents
Process related service call Drum thermistor abnormal

Check Item Measure
LGC board Process unit

Check if there is any abnormality on the connector between the equipment and the process unit.

Is the harness between the LGC board and the drawer connector for process unit disconnected?

Is the harness inside of the process unit and the harness of the drum thermistor disconnected?

Is the connector CN310 on the LGC board, or the connector of the drum thermistor disconnected?

Replacement part Remark
Drum thermistor
EPU memory board
LGC board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

[C911] The toner IC chip access is abnormal

Classification Contents
Toner cartridge related service call The toner IC chip access is abnormal.

Check Item Measure
1. Toner cartridge
2. CTIF board
3. LGC board
4. Harness

Check if the recommended toner cartridge is used.

Check if the CTRG board is installed properly.

Check if the contact-point spring is deformed.

Check if the contact-point spring is returned to its original position when it is pushed.

Check if the CTIF board is installed properly.

Check if there is no abnormality on the LGC board.

Check if the conductor pattern on the LGC board is open or short circuited.

Check if the connector CN309 is disconnected.

Check the harness connecting the LGC board and the CTIF board.

Check the connectors (CN308 at the LGC board and CN150 at the CTIF board).

Parts to be replaced Remark
Toner cartridge
CTIF board
LGC board
Harness

[C970] High-voltage transformer abnormality

Classification Contents
Process related service call High-voltage transformer abnormality

Check Item Measure

Is the main charger installed securely?

Check if the spring of high-voltage supply contact point is deformed.

Check if the needle electrode is broken or the main charger grid is deformed.

Check if any foreign matters is on the needle electrode or the main charger grid.

Check if the transfer roller and the separation needle are installed securely.

Check if the transfer roller or the separation needle is removed.

Check if there is any foreign matter attached on the transfer roller or the separation needle.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
[*]
Fuser unit related service call

CAUTION
Be sure to turn OFF the power and unplug the power cable beforehand when checking the heater.
The fuser unit itself or the part of the unit remains heated and the capacitors are still charged after a while the power cable is unplugged. So make sure the unit is cooled down enough before checking.

8

[C410] [C411] Thermistor or heater is abnormal at power ON

Classification Error content
Fuser unit related service call Thermistor or heater is abnormal at power ON

Check item Measure
1. Check the thermistors
2. Check the heater
3. Check the LGC board
4. Clear the status counter After repairing the matter which caused the error, perform the following:

Check if the connectors are disconnected.

Check if the center, side and edge thermistors are in contact with the surface of the fuser roller properly?

Check if the center, side and edge thermistors are not deformed or dirty.

Check if the harnesses of the center, side and edge thermistors are open circuited.

Check if the heater is broken.

Check if the connector of the heater is disconnected.

Check if the harnesses are connected properly to the terminals of the heater lamp.

Check if the thermostat is blown.

Check if the connectors CN308 are disconnected.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Replace the LGC board.

Turn ON the power while [0] and [8] are pressed simultaneously.

Key in “2002”, then press [START].

Change the current status counter value “1” or “2” to “0”, then press [OK] or [INTERRUPT] (to cancel the error).

Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state.

Parts to be replaced Remark
LGC board

[C412] Thermistor or heater is abnormal at power ON

Classification Error content
Fuser unit related service call Thermistor or heater is abnormal at power ON

Check item Measure
1. Check the fuse Check if the fuse (F203) is open circuited.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

Check item Measure
2. Check the connector Check if the pins of the connector are tilted and contact each other.
3. Check the thermistors
4. Check the heater
5. Check the LGC board
6. Clear the status counter After repairing the matter which caused the error, perform the following:

Connectors (J70 and J71) on the RADF board

RADF connector (J42) connected to the equipment

Connectors (CN131 and CN130) on the SYS board

Connector (CN419) on the switching regulator

Check if the connectors are disconnected.

Check if the center, side and edge thermistors are in contact with the surface of the fuser roller properly?

Check if the center, side and edge thermistors are not deformed or dirty.

Check if the harnesses of the center, side and edge thermistors are open circuited.

Check if the heater is broken.

Check if the connector of the heater is disconnected.

Check if the harnesses are connected properly to the terminals of the heater lamp.

Check if the thermostat is blown.

Check if the connectors CN308 are disconnected.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Replace the LGC board.

Turn ON the power while [0] and [8] are pressed simultaneously.

Key in “2002”, then press [START].

Change the current status counter value “1” or “2” to “0”, then press [OK] or [INTERRUPT] (to cancel the error).

Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state.

Parts to be replaced Remark
LGC board
Fuse (F203)
Harness

[C430] Thermistor abnormality after abnormality judgment [C440] Fuser is abnormal after abnormality judgment

Classification Error content
Fuser unit related service call Thermistor abnormality after abnormality judgment Fuser is abnormal after abnormality judgment

Check item Measure
1. Check the thermistors

Check if the connectors are disconnected.

Check if the center, side and edge thermistors are in contact with the surface of the fuser roller properly?

Check if the center, side and edge thermistors are not deformed or dirty.

Check if the harnesses of the center, side and edge thermistors are open circuited.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

Check item Measure
2. Check the heater
3. Check the LGC board
4. Check the ground connection of the heat roller Notes:

Fig.8-1
5. Check the power supply Replace the switching regulator.
6. Clear the status counter

Check if the heater is broken.

Check if the connector of the heater is disconnected.

Check if the harnesses are connected properly to the terminals of the heater lamp.

Check if the thermostat is blown.

Check if the connectors CN308 are disconnected.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Replace the LGC board.

Check if the fuser unit is tightly screwed to the equipment with no gap.

Tighten the screws while pressing the fuser unit with your hand.

Using a driver is recommended to fix the fuser unit.

Check if the grounding leaf spring in the fuser unit is in contact due to deformation.

Change the current status counter value (08-2002) “4” to “0” for [C430] and “5”, “7” or “9” to “0” for [C440], taking the same procedure as that for [C410].

The status counter value is as follows in the following cases. Change them to “0” respectively.

The error occurred during warming-up: “4” or “5”

The error occurred after the equipment has become ready: “7”

The temperature detected by the center thermistor is 240°C or higher: “9”

The temperature detected by the side thermistor is 240°C or higher: “9”

The temperature detected by the edge thermistor is 240°C or higher: “9” only during printing.

Parts to be replaced Remark
Switching regulator

8

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

[C443] [C445] Heater thermistor abnormality at power ON

Classification Error content
Fuser unit related service call A thermistor abnormality is detected when the power is turned ON.
The temperature of the fuser roller does not rise within a specified period after the power is turned ON.

Check item Measure
1. Check the power supply Check that the power supply voltage is normal.
2. Check the error status 1. Check the thermistors using the code values to find where the problem is.
08-4570-0: Center thermistor
08-4570-1: Side thermistor
08-4570-2: Edge thermistor
08-4570-5: Error counter
3. Check the thermistors
4. Check the heater
5. Check the LGC board
6. Clear the status counter 1. Change the value of the status counter (08-2002) to "0". C443: "3" is written in 08-2002.
C445: "5" is written in 08-2002.

Check if the connectors of the center, side or edge thermistors are disconnected.

Check if the center, side and edge thermistors contact the surface of the fuser roller properly.

Check if the center, side and edge thermistors are deformed or dirty.

Check if the harnesses of the center, side and edge thermistors are open circuited.

Check if the heater is broken. (Check that the heater is conducted properly.)

Check if the connector of the heater is disconnected.

Check if the harnesses are connected properly to the terminals of the heater lamp.

Check if the thermostat is blown.

Check if the connector CN309 is disconnected.

Check if the conductor pattern on the LGC board is open or short circuited.

Replace the LGC board.

Parts to be replaced Remark
LGC board
Thermistors
Heater lamp

[C447] The fusing temperature is 40 degrees C or lower

Classification Error content
Fuser unit related service call The fusing temperature is 40 degrees C or lower.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

Check item Measure
1. Check the thermistors
2. Check the heater
3. Check the LGC board
4. Check the power supply Replace the switching regulator.
5. Clear the status counter 1. Change the value of the status counter (08-2002) to "0". ("7" or "8" is written in 08-2002.)

Check if the connectors of the center, side or edge thermistors are disconnected.

Check if the center, side and edge thermistors contact the surface of the fuser roller properly.

Check if the center, side and edge thermistors are deformed or dirty.

Check if the harnesses of the center, side and edge thermistors are open circuited.

Check if the heater is broken. (Check that the heater is conducted properly.)

Check if the connector of the heater is disconnected.

Check if the harnesses are connected properly to the terminals of the heater lamp.

Check if the thermostat is blown.

Check if the connector CN309 is disconnected.

Check if the conductor pattern on the LGC board is open or short circuited.

Replace the LGC board.

Parts to be replaced Remark
LGC board
Thermistors
Heater lamp

8

[C449] The fusing temperature is above 240 degrees C

Classification Error content
Fuser unit related service call The fusing temperature is above 240 degrees C.

Check item Measure
1. Check the thermistors
2. Check the heater
3. Check the LGC board
4. Check the power supply Replace the switching regulator.

Check if the connectors of the center, side or edge thermistors are disconnected.

Check if the center, side and edge thermistors contact the surface of the fuser roller properly.

Check if the center, side and edge thermistors are deformed or dirty.

Check if the harnesses of the center, side and edge thermistors are open circuited.

Check if the heater is broken. (Check that the heater is conducted properly.)

Check if the connector of the heater is disconnected.

Check if the harnesses are connected properly to the terminals of the heater lamp.

Check if the thermostat is blown.

Check if the connector CN309 is disconnected.

Check if the conductor pattern on the LGC board is open or short circuited.

Replace the LGC board.
© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507

ERROR CODE AND TROUBLESHOOTING

Check item Measure
5. Clear the status counter 1. Change the value of the status counter (08-2002) to "0". (Any of the following values is written in 08-2002.
9, 19, 21, 22, 23, 25, 27, 29 or 45)

Parts to be replaced Remark
LGC board
Thermistors
Heater lamp

[C450] Thermistor abnormality during printing

Classification Error content
Fuser unit related service call Thermistor abnormality during printing

Check item Measure
1. Check the edge thermistor
2. Check the LGC board
3. Clear the status counter 1. Change the current status counter value (08-2002) “6” to “0”.

Check if the connector is disconnected.

Check if the edge thermistor is in contact with the surface of the fuser roller properly.

Check if the harness of the edge thermistor is open circuited.

Check if the connector CN308 is disconnected.

Check if the conductor pattern on the board is short circuited or open circuited.

Replace the LGC board.

Parts to be replaced Remark
LGC board

[C452] The temperature between the center and edge thermistors differs by more than 100 degrees C when reaching the Ready temperature

Classification Error content
Fuser unit related service call The temperature between the center and edge thermistors differs by more than 100 degrees C when reaching the Ready temperature.

Check item Measure
1. Check the edge thermistors
2. Check the LGC board

Check if the connectors of the center, side or edge thermistors are disconnected.

Check if the center, side and edge thermistors contact the surface of the fuser roller properly.

Check if the center, side and edge thermistors are deformed or dirty.

Check if the harnesses of the center, side and edge thermistors are open circuited.

Check if the connector CN309 is disconnected.

Check if the conductor pattern on the LGC board is open or short circuited.

Replace the LGC board.

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

Check item Measure
3. Clear the status counter 1. Change the value of the status counter (08-2002) to "0". ("62" is written in 08-2002.)

Parts to be replaced Remark
LGC board
Thermistors

Check item Measure
1. Check the LGC board
2. Clear the status counter 1. Change the value of the status counter (08-2002) to "0".

Check if the conductor pattern on the LGC board is open or short circuited.

Check if the memory (IC41) is installed properly.

Replace the LGC board.

[C4B0] Fusing error counter for out-of-specifications

Classification Error content
Fuser unit related service call Fusing error counter for out-of-specifications

8

Parts to be replaced Remark
LGC board

[C4C0] Fuser unit new/old detection fuse abnormality

Classification Error content
Fuser unit related service call Fuser unit new/old detection fuse abnormality

Check item Measure
1. Check the fuser unit.
2. Check the PC board

Are the connectors disconnected?

Are the harnesses open circuited?

Replace the fuser unit.

Are the connectors disconnected?

Are the harnesses short circuited or open circuited?

Replace the board.

Parts to be replaced Remark
Fuser unit.
PC board

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING
[*]
Optional communication related service call
[C550] RADF I/F error

Classification Error content
Optional communication related service call RADF I/F error

Check item Measure
RADF board
SLG board (e-STUDIO206L/256/ 306/356/456/506)
SYS board (e-STUDIO207L/257/ 307/357/457/507)

Check if the harness connecting the RADF board and SLG board / SYS board is disconnected or open circuited.

Check if the conductor pattern on the RADF board is short circuited or open circuited.

Connector check

Check if the conductor pattern on the SLG board is short circuited or open circuited.

Connector check

Check if the conductor pattern on the SYS board is short circuited or open circuited.

Connector check

Parts to be replaced Remark
RADF board
SLG board

[C551] Document feeder model detection error

Classification Error content
Optional communication related service call Document feeder model detection error

Check item Measure
RADF Check if the installed RADF is an option exclusively set for the model.
Replace the RADF with the one exclusively set for the model.

[C570] Communication error between Engine-CPU and IPC board

Classification Error content
Optional communication related service call Communication error between Engine-CPU and CNV board

Check item Measure
LGC board
CNV board Check if the conductor pattern on the CNV board is short circuited or open circuited.

Check if the LGC board and CNV board are connected properly.

Check if the conductor pattern on the LGC board is short circuited or open circuited.

Parts to be replaced Remark
LGC board
CNV board

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING

[C580] Communication error between CNV board and finisher

Classification Error content
Optional communication related service call Communication error between CNV board and finisher

Check item Measure
Setting of the equipment 1033 is set as the specified finisher on the equipment (08- 4548).
CNV board
Finisher controller PC board Check if the conductor pattern on the finisher controller PC board is short circuited or open circuited.

Check if the MJ-1101/1107, MJ-1106/1108, MJ-1032 or MJ-

Check if the harness connecting the CNV board and the finisher controller PC board is disconnected or open circuited.

Check if the conductor pattern on the CNV board is short circuited or open circuited.

Parts to be replaced Remark
CNV board
Finisher controller PC board

8

[C8E0] RADF communication protocol abnormality

Classification Error content
Optional communication related service call RADF communication protocol abnormality

Check item Measure
Turn the power OFF and then back ON to check if the equipment operates normally.

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ERROR CODE AND TROUBLESHOOTING

[CE00] Communication error between finisher and puncher unit

Classification Contents
Optional communication related service call Communication error between finisher and punch unit: Communication error between finisher controller PC board and punch controller PC board

MJ-1101 (when MJ-6103 is installed), MJ-1107 (when MJ-6104 is installed)

Check Item Measure
Hole punch control PC board (HP)

Check the connectors and harnesses between the hole punch control PC board (HP) and the finisher control PC board.

Board check

Replacement part Measure
Hole punch control PC board (HP)
Finisher control PC board

[CE00] Communication error (signal transmission to the Hole Punch Unit)
MJ-1033

Error Timing of detection
Optional communication related service call No response is received in a control line from the Hole Punch Unit in the specified time during communication determination using control lines at power-ON.
Three consecutive transmission retries failed after a data reception error was detected.
No response is received in a control line in the specified time after data transmission from the Finisher.
No response is returned to a command from the Finisher after the specified time has passed.

Probable cause Checking and measures
Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board (HP): CN1, CN2)
Abnormality of the finisher control PC board (FIN) or the hole punch control PC board (HP) If the connection of all the harnesses and connectors is normal, replace the hole punch control PC board (HP). If the error still occurs, replace the finisher control PC board (FIN).

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
[*]
Circuit related service call
[C5A0] EEPROM communication abnormality (LGC board)

Classification Error content
Circuit related service call EEPROM communication abnormality (LGC board)

Check item Measure
EEPROM Check if the EEPROM is installed properly.

Parts to be replaced Remark
EEPROM
LGC board

8

[C940] Engine-CPU abnormality

Classification Contents
Circuit related service call Engine-CPU abnormality

Check Item Measure
Main power switch Turn OFF the main power switch, then back ON.
Engine-CPU and FROM Check if the conductor pattern between the Engine-CPU and FROM is short circuited or open circuited.
LGC board Board check

Replacement part Measure
LGC board

[F090] SRAM abnormality on the SYS board

Classification Contents
Circuit related service call SRAM abnormality on the SYS board

Check Item Measure

Turn the power OFF and start up the Setting Mode (08).

When “SRAM REQUIRES INITIALIZATION” is displayed on the LCD, check the destination and then press the [START] button. If the destination is not correct, key in the correct one and then press the [START] button.

After the confirmation message is displayed on the LCD, press the [INTERRUPT] button (to initialize the SRAM).

Perform the panel calibration (08-9050).

Perform the initialization after the software version upgrade (08-9030).

Enter the serial number (08-9601). Be sure that the serial number is the same as that on the identification label attached on the rear cover of the equipment.

Initialize the NIC information (08-9083).

Turn the power OFF and then start up with the Adjustment mode (05).

Perform “Data transfer of characteristic value of scanner” (05-3203).

Turn the power OFF and then back ON. If the error is not recovered, replace the SRAM on the SYS board.

© 2011-2014 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING

Replacement part Remark
SRAM on the SYS board

[F350] SLG board abnormality (e-STUDIO206L/256/306/356/456/506)

Classification Contents
Circuit related service call SLG board abnormality

Check Item Measure
SLG board Board check
Combination of the firmware version

Check the combination of the firmware version of the system ROM, engine ROM, and scanner ROM.

Reinstall the scanner ROM firmware.

Replacement part Remark
SLG board

[F400] SYS/HDD cooling fan abnormality

Classification Contents
Circuit related service call SYS/HDD cooling fan abnormality

Check Item Measure
SYS/HDD cooling fan Check if the fan is rotating properly. If not, check if any foreign object is adhered.
SYS board Check the connector (*1) and relay connector.
*1: CN112: e-STUDIO206L/256/306/356/456/506 CN105: e-STUDIO207L/257/307/357/457/507

Replacement part Remark
SYS board
SYS/HDD cooling fan

e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507 © 2011-2014 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING
[*]
Communication related service call

[F070] Communication error between system CPU and main CPU

Classification Error content
Communication related service call Communication error between system CPU and main CPU

Check item Measure
Check ROM version Check the version of the system ROM on the SYS board.
Check the version of the engine ROM version on the LGC board.
Board check Check if the harness connecting the SYS board (*1) and LGC board (CN312) is disconnected or open circuited.
*1: CN131: e-STUDIO206L/256/306/356/456/506 CN103: e-STUDIO207L/257/307/357/457/507

Parts to be replaced Remark
SYS board.
LGC board.

8

[F110] Communication error between system CPU and scanner CPU [F111] Scanner response abnormality

Classification Error content
Communication related service call Communication error between system CPU and scanner CPU Scanner response abnormality

e-STUDIO206L/256/306/356/456/506

Check item Measure
Check ROM version Check the version of the system ROM on the SYS board.
Check the version of the scanner ROM version on the SLG board.
Board check Check if the harness connecting the SYS board and SLG board is disconnected or open circuited.

e-STUDIO207L/257/307/357/457/507

Check item Measure
Check ROM version Check the version of the system ROM and the scanner ROM on the SYS board.
Board check Check if the SYS board is damaged or abnormal.

Parts to be replaced Remark
SYS board.
SLG board.

Parts to be replaced	Remark
LCF board
LGC board
LCF tray-up motor
LCF tray-up sensor

Parts to be replaced	Remark
LCF transport motor
LCF board
LGC board

Classification	Error content
Scanning system related service call	Peak detection error

Parts to be replaced	Remark
Lens unit
SLG board
Exposure lamp
Supply harness

Parts to be replaced	Remark
LED lamp unit
Lens unit
SYS board
Harness

Check item	Measure
1	Carriage locking	Check if the carriage locking screw for packaging is attached.
2	Carriage home position sensor

Check item	Measure
1	Carriage lock	Check if the carriage locking screw for packaging is attached.
2	Carriage home position sensor
3	SLG board
4	Scan motor

Classification	Error content
Process related service call	EPU board memory overwriting error

Check item	Measure
Process unit	Check if the process unit is properly installed, and check if the connector pins that are connected to the equipment are disconnected or have any abnormality such as deformation.
EPU memory board	Check if the harness connected to the connector J451 on the EPU board has any abnormality.

Classification	Contents
Process related service call	Temperature/humidity sensor abnormality

Replacement part	Remark
Drum thermistor
EPU memory board
LGC board

Classification	Contents
Toner cartridge related service call	The toner IC chip access is abnormal.

Check Item	Measure
1. Toner cartridge
2. CTIF board
3. LGC board
4. Harness

Parts to be replaced	Remark
Toner cartridge
CTIF board
LGC board
Harness

Classification	Error content
Fuser unit related service call	Thermistor or heater is abnormal at power ON

Check item	Measure
1. Check the thermistors
2. Check the heater
3. Check the LGC board
4. Clear the status counter	After repairing the matter which caused the error, perform the following:

Check item	Measure
1. Check the fuse	Check if the fuse (F203) is open circuited.

Check item	Measure
2. Check the connector	Check if the pins of the connector are tilted and contact each other.
3. Check the thermistors
4. Check the heater
5. Check the LGC board
6. Clear the status counter	After repairing the matter which caused the error, perform the following:

Check item	Measure
1. Check the power supply	Check that the power supply voltage is normal.
2. Check the error status	1. Check the thermistors using the code values to find where the problem is. 08-4570-0: Center thermistor 08-4570-1: Side thermistor 08-4570-2: Edge thermistor 08-4570-5: Error counter
3. Check the thermistors
4. Check the heater
5. Check the LGC board
6. Clear the status counter	1. Change the value of the status counter (08-2002) to "0". C443: "3" is written in 08-2002. C445: "5" is written in 08-2002.

Check item	Measure
5. Clear the status counter	1. Change the value of the status counter (08-2002) to "0". (Any of the following values is written in 08-2002. 9, 19, 21, 22, 23, 25, 27, 29 or 45)

Toshiba e-STUDIO 307/357/457/507 Service Manual Part 3

John

Member

[ 6 ] Paper jam in saddle stitcher section​

[EA80] Stapling jam​

[EA90] Door open jam​

[EAA0] Paper remaining in Saddle Stitch Finisher​

8​

[EAB0] Paper transport jam in Saddle Stitch Finisher​

[EAB0] Transport jam in Saddle Stitch Finisher​

8​

[EAB1] Short paper jam in Saddle Stitch Finisher​

[EAE0] Receiving time-out jam​

[EAF3] Gripper motor (M3) abnormality​

8​

[EB30] Ready time-out jam​

[ED10] Skew adjustment motor (M1) home position detection abnormality​

[ED11] Sideways adjustment motor (M2) home position detection error​

[ED12] Shutter home position error​

8​

[ED13] Front alignment plate home position error​

[ED14] Rear alignment plate home position error​

[ED15] Paddle home position error​

8​

[ED15] Paddle home position detection error​

[ED16] Buffer tray home position error​

[EF10] Paper not supported for Saddle Stitch Finisher​

8​

[EF11] Saddle Stitch Finisher stapling error (front)​

[EF12] Saddle Stitch Finisher stapling error (rear)​

[EF13] Saddle stitch unit paper holding home position detection error​

[EF14] Saddle paper exit jam​

[EF14, EF1C] Jams in folding/exiting section​

8​

[EF15] Saddle Stitch Finisher side alignment motor home position detection abnormality​

[EF16] Saddle Stitch Finisher stacker motor home position detection abnormality​

[EF17] Saddle Stitch Finisher folding blade home position detection abnormality​

[EF18] Saddle Stitch Finisher additional folding roller home position detection abnormality​

8​

[EF19] Saddle paper folding jam​

[EF1B] Saddle stitch finishing tray paper detection error​

[EF20] Saddle stacker jam​

Drive system related service call​

8​

[C010] Main motor is abnormal​

Paper feeding system related service call​

[C040] PFP motor is abnormal​

8​

[C130] Upper drawer tray is abnormal [C140] Lower drawer tray is abnormal​

[C150] PFP upper drawer tray is abnormal [C160] PFP lower drawer tray is abnormal​

8​

[C180] LCF tray-up motor is abnormal​

[C1A0] LCF end fence motor is abnormal​

8​

[C1B0] LCF transport motor is abnormal​

Scanning system related service call​

[C260] Peak detection error (e-STUDIO206L/256/306/356/456/506)​

8​

[C260] Peak detection error (e-STUDIO207L/257/307/357/457/507)​

[C261] Peak detection error (e-STUDIO257/257P/357/457/507)​

[C262] Communication error between the CCD board and the SYS board (e-STUDIO257/257P/ 357/457/507)​

8​

[C270] Carriage home position sensor not going OFF within a specified time (e-STUDIO206L/ 256/306/356/456/506)​

[C270] Carriage home position sensor not going OFF within the specified time (e-STUDIO257/ 257P/357/457/507)​

8​

[C280] Carriage home position sensor not going ON within a specified time (e-STUDIO206L/256/ 306/356/456/506)​

[C280] Carriage home position sensor not coming ON within the specified time (e-STUDIO257/ 257P/357/457/507)​

8​

[C290] Scanner fuse blowout (e-STUDIO206L/256/306/356/456/506)​

8​

[C290] Scanner fuse blowout (e-STUDIO257/257P/357/457/507)​

Process related service call​

[C3D0] EPU board memory overwriting error​

[C3D1] EPU board memory new parts detection error​

[C3D2] EPU board memory old parts detection error​

8​

[CE50] Temperature/humidity sensor abnormality​

[CE90] Drum thermistor abnormal​

[C911] The toner IC chip access is abnormal​

[C970] High-voltage transformer abnormality​

[ 6 ] Paper jam in saddle stitcher section

[EA80] Stapling jam

[EA90] Door open jam

[EAA0] Paper remaining in Saddle Stitch Finisher

8

[EAB0] Paper transport jam in Saddle Stitch Finisher

[EAB0] Transport jam in Saddle Stitch Finisher

8

[EAB1] Short paper jam in Saddle Stitch Finisher

[EAE0] Receiving time-out jam

[EAF3] Gripper motor (M3) abnormality

8

[EB30] Ready time-out jam

[ED10] Skew adjustment motor (M1) home position detection abnormality

[ED11] Sideways adjustment motor (M2) home position detection error

[ED12] Shutter home position error

8

[ED13] Front alignment plate home position error

[ED14] Rear alignment plate home position error

[ED15] Paddle home position error

8

[ED15] Paddle home position detection error

[ED16] Buffer tray home position error

[EF10] Paper not supported for Saddle Stitch Finisher

8

[EF11] Saddle Stitch Finisher stapling error (front)

[EF12] Saddle Stitch Finisher stapling error (rear)

[EF13] Saddle stitch unit paper holding home position detection error

[EF14] Saddle paper exit jam

[EF14, EF1C] Jams in folding/exiting section

8

[EF15] Saddle Stitch Finisher side alignment motor home position detection abnormality

[EF16] Saddle Stitch Finisher stacker motor home position detection abnormality

[EF17] Saddle Stitch Finisher folding blade home position detection abnormality

[EF18] Saddle Stitch Finisher additional folding roller home position detection abnormality

8

[EF19] Saddle paper folding jam

[EF1B] Saddle stitch finishing tray paper detection error

[EF20] Saddle stacker jam

Drive system related service call

8

[C010] Main motor is abnormal

Paper feeding system related service call

[C040] PFP motor is abnormal

8

[C130] Upper drawer tray is abnormal [C140] Lower drawer tray is abnormal

[C150] PFP upper drawer tray is abnormal [C160] PFP lower drawer tray is abnormal

8

[C180] LCF tray-up motor is abnormal

[C1A0] LCF end fence motor is abnormal

8

[C1B0] LCF transport motor is abnormal

Scanning system related service call

[C260] Peak detection error (e-STUDIO206L/256/306/356/456/506)

8

[C260] Peak detection error (e-STUDIO207L/257/307/357/457/507)

[C261] Peak detection error (e-STUDIO257/257P/357/457/507)

[C262] Communication error between the CCD board and the SYS board (e-STUDIO257/257P/ 357/457/507)

8

[C270] Carriage home position sensor not going OFF within a specified time (e-STUDIO206L/ 256/306/356/456/506)

[C270] Carriage home position sensor not going OFF within the specified time (e-STUDIO257/ 257P/357/457/507)

8

[C280] Carriage home position sensor not going ON within a specified time (e-STUDIO206L/256/ 306/356/456/506)

[C280] Carriage home position sensor not coming ON within the specified time (e-STUDIO257/ 257P/357/457/507)

8

[C290] Scanner fuse blowout (e-STUDIO206L/256/306/356/456/506)

8

[C290] Scanner fuse blowout (e-STUDIO257/257P/357/457/507)

Process related service call

[C3D0] EPU board memory overwriting error

[C3D1] EPU board memory new parts detection error

[C3D2] EPU board memory old parts detection error

8

[CE50] Temperature/humidity sensor abnormality

[CE90] Drum thermistor abnormal

[C911] The toner IC chip access is abnormal

[C970] High-voltage transformer abnormality

Fuser unit related service call

CAUTION

Be sure to turn OFF the power and unplug the power cable beforehand when checking the heater.

Check item	Measure
1. Check the edge thermistor
2. Check the LGC board
3. Clear the status counter	1. Change the current status counter value (08-2002) “6” to “0”.

Check item	Measure
1. Check the edge thermistors
2. Check the LGC board

Check item	Measure
1. Check the LGC board
2. Clear the status counter	1. Change the value of the status counter (08-2002) to "0".

Check item	Measure
1. Check the fuser unit.
2. Check the PC board

Classification	Error content
Optional communication related service call	RADF I/F error

Check item	Measure
RADF board
SLG board (e-STUDIO206L/256/ 306/356/456/506)
SYS board (e-STUDIO207L/257/ 307/357/457/507)

Check item	Measure
RADF	Check if the installed RADF is an option exclusively set for the model.
Replace the RADF with the one exclusively set for the model.

Check item	Measure
Setting of the equipment	1033 is set as the specified finisher on the equipment (08- 4548).
CNV board
Finisher controller PC board	Check if the conductor pattern on the finisher controller PC board is short circuited or open circuited.

Check item	Measure
	Turn the power OFF and then back ON to check if the equipment operates normally.

Replacement part	Measure
Hole punch control PC board (HP)
Finisher control PC board