D243/D244
SERVICE MANUAL
It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh USA, Inc. and its member companies.
NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH USA, Inc.
All product names, domain names or product illustrations, including desktop images, used in this document are trademarks, registered trademarks or the property of their respective companies.
They are used throughout this book in an informational or editorial fashion only and for the benefit of such companies. No such use, or the use of any trade name, or web site is intended to convey endorsement or other affiliation with Ricoh products.
2016 RICOH USA, Inc. All rights reserved.
WARNING
The Service Manual contains
regarding service techniques,
information procedures,
processes and spare parts of office equipment distributed by Ricoh USA, Inc. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program.
Untrained and uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection.
Ricoh USA, Inc.
LEGEND
| PRODUCT CODE | COMPANY | ||
| LANIER | RICOH | SAVIN | |
| D243 | MP C2004 | MP C2004 | MP C2004 |
| D244 | MP C2504 | MP C2504 | MP C2504 |
DOCUMENTATION HISTORY
| REV. NO. | DATE | COMMENTS |
| * | 08/2016 | Original Printing |
D243/D244
TABLE OF CONTENTS- PRODUCT INFORMATION 1-1
- PRODUCT OVERVIEW 1-1
- COMPONENT LAYOUT 1-1
- PAPER PATH 1-3
- DRIVE LAYOUT 1-6
- MACHINE CODES AND PERIPHERALS CONFIGURATION 1-8
- MAIN MACHINE 1-8
-17............................................................................................................................1-8
-18............................................................................................................................1-9
-19............................................................................................................................1-9
-21............................................................................................................................1-9
-22............................................................................................................................1-9
-26..........................................................................................................................1-10
-27..........................................................................................................................1-10
-29..........................................................................................................................1-10
-65..........................................................................................................................1-10 - OPTIONS 1-11
- DIAGRAM 1-14
- MAIN MACHINE 1-8
- PRODUCT OVERVIEW 1-1
- INSTALLATION 2-1
- INSTALLATION REQUIREMENTS 2-1
- ENVIRONMENT 2-1
- MACHINE LEVEL 2-2
- MACHINE SPACE REQUIREMENTS 2-2
- MACHINE DIMENSIONS 2-3
Model -27, -29, -65 (220–240 V) 2-4
Model -17, -18 (120–127 V) 2-4 - POWER REQUIREMENTS 2-5
Input Voltage Level 2-5
- MAIN MACHINE INSTALLATION 2-6
- IMPORTANT NOTICE ON SECURITY ISSUES 2-6
- INSTALLATION FLOW CHART 2-8
- ACCESSORY CHECK 2-8
- INSTALLATION PROCEDURE 2-10
Removal of Packing Materials and Shipping Retainers 2-10
For Machines with preinstalled SPDF: Removal of protective sheet 2-16
Removal of PCDU Seals 2-16
Attaching the Optical Cloth Pocket 2-18
Attaching the Paper Exit Tray Parts 2-18
Checking the Position of the Paper Exit Feeler 2-19
Attaching the Decals 2-19
Toner Bottle Installation and Login Password Setting 2-20
For Machines with Preinstalled ARDF: Fax Stamp Installation (Option) 2-23 - IMAGE QUALITY TEST/ SETTINGS 2-23
Before Test 2-23
Loading Paper 2-24
ACC Execution and Color Registration Adjustment 2-24
Checking the Copy Image with the Test Chart 2-27
Paper Settings 2-27
Auto Remote Firmware Update Settings 2-28
Enabling the Copy Data Security Function 2-34
HDD Security Function Setting 2-34
Settings Relevant to the Service Contract 2-34 - MOVING THE MACHINE 2-36
Cautions upon Lashing 2-38
- ANTI-CONDENSATION HEATER (SCANNER, PCDU) 2-39
- ANTI-CONDENSATION HEATER (SCANNER) 2-39
Accessory Check 2-39
Installation Procedure 2-41 - ANTI-CONDENSATION HEATER (PCDU) 2-50
Accessory Check 2-50
Installation Procedure 2-51
- ANTI-CONDENSATION HEATER (SCANNER) 2-39
- ANTI-CONDENSATION HEATER FOR PAPER FEED TRAYS 2-58
- ACCESSORY CHECK 2-58
- CONNECTING TO MAIN MACHINE TRAY 2-59
- CONNECTING TO PAPER FEED UNIT PB3220/PB3210 2-62
- CONNECTING TO PAPER FEED UNIT PB3150 2-65
2.5 PAPER FEED UNIT PB3220 (D787-18, -22)/ PB3210 (D787-17) 2-67- ACCESSORY CHECK 2-67
- INSTALLATION PROCEDURE 2-67
- PAPER FEED UNIT PB3150 (D694) 2-72
- ACCESSORY CHECK 2-72
- INSTALLATION PROCEDURE 2-72
- CASTER TABLE TYPE M3 (D178) 2-76
- ACCESSORY CHECK 2-76
- INSTALLATION PROCEDURE 2-76
How to Place the MFP on the Caster Table 2-77
How to Place the Paper Feed Unit PB3150 on the Caster Table 2-78
- PLATEN COVER PN2000 (D700) 2-79
- ACCESSORY CHECK 2-79
- INSTALLATION PROCEDURE 2-80
- 2.9 ARDF DF3090 (D779) 2-82
- ACCESSORY CHECK 2-82
- INSTALLATION PROCEDURE 2-82
- When Feeding Thin Paper 2-86
- ACCESSORY CHECK 2-87
- INSTALLATION PROCEDURE 2-88
- Attaching the SPDF 2-88
- BIN TRAY BN3110 (D3CQ) 2-97
- ACCESSORY CHECK 2-97
- INSTALLATION PROCEDURE 2-98
- BIN TRAY BN3110 (D3CQ) 2-97
- Checking the Position of the Paper Exit Feeler 2-104
- INTERNAL SHIFT TRAY SH3070 (D691) 2-105
- ACCESSORY CHECK 2-105
- INSTALLATION PROCEDURE 2-105
Checking the Position of the Paper Exit Feeler 2-108
- SIDE TRAY TYPE M3 (D725) 2-110
- ACCESSORY CHECK 2-110
- INSTALLATION PROCEDURE 2-111
- INTERNAL SHIFT TRAY SH3070 (D691) 2-105
- 2.14 BRIDGE UNIT BU3070 (D685) 2-116
- ACCESSORY CHECK 2-116
- INSTALLATION PROCEDURE 2-116
- BOOKLET FINISHER SR3220 (D3B9) 2-123
- ACCESSORY CHECK 2-123
- INSTALLATION PROCEDURE 2-124
Attaching the Proof Support Tray 2-130
- PUNCH UNIT PU3050 2-132
- ACCESSORY CHECK 2-132
- INSTALLATION PROCEDURE 2-133
- INTERNAL FINISHER SR3130 (D690) 2-144
- ACCESSORY CHECK 2-144
- INSTALLATION PROCEDURE 2-145
- 2.18 PUNCH UNIT PU3040 (D716) 2-156
- ACCESSORY CHECK 2-156
- INSTALLATION PROCEDURE 2-157
- INTERNAL FINISHER SR3180 (D766) 2-163
- ACCESSORY CHECK 2-163
- INSTALLATION PROCEDURE 2-164
- STAPLELESS STAPLER INITIAL SETTINGS 2-177
How to Change the Setting of Staple Method for Stapleless Stapler 2-177
How to set Margin Erase for Stapleless Stapler 2-178
- BANNER PAPER GUIDE TRAY TYPE M19 (D3BF) 2-179
- ACCESSORY CHECK 2-179
- INSTALLATION PROCEDURE 2-179
- IMAGEABLE AREA EXTENSION UNIT TYPE M19 (D3BR-07) 2-183
- ACCESSORY CHECK 2-183
- INSTALLATION PROCEDURE 2-183
When You Forgot to Change the SP 2-185
- EXTERNAL KEYBOARD BRACKET TYPE M19 (D3BR-10) 2-187
- ACCESSORY CHECK 2-187
- INSTALLATION PROCEDURE 2-187
- INTERNAL OPTIONS 2-192
- LIST OF SLOTS 2-192
- USB DEVICE SERVER OPTION TYPE M19 (D3BC-28,-29) 2-193
- ACCESSORY CHECK 2-193
Interface Board Surface 2-193 - INSTALLATION PROCEDURE 2-194
What Do the LED Indications Mean? 2-198 - IP ADDRESS SETTING 2-199
- ACCESSORY CHECK 2-193
- EXTENDED USB BOARD TYPE M19 (D3BS-01) 2-201
- ACCESSORY CHECK 2-201
- INSTALLATION PROCEDURE 2-201
- IEEE 1284 INTERFACE BOARD TYPE M19 (D3C0) 2-203
- ACCESSORY CHECK 2-203
- INSTALLATION PROCEDURE 2-203
- IEEE 802.11AGN INTERFACE UNIT TYPE M19 (D3BR-01) 2-205
- ACCESSORY CHECK 2-205
- INSTALLATION PROCEDURE 2-206
Attaching the Boards 2-206
Attaching the Antenna 2-207 - USER TOOL SETTINGS FOR IEEE 802.11A/G/N 2-208
- SP MODE SETTINGS FOR IEEE 802.11 WIRELESS LAN 2-209
- FILE FORMAT CONVERTER TYPE M19 (D3BR-04) 2-210
- ACCESSORY CHECK 2-210
- INSTALLATION PROCEDURE 2-211
- BLUETOOTH INTERFACE UNIT TYPE D (D566-01) 2-212
- ACCESSORY CHECK 2-212
- INSTALLATION PROCEDURE 2-212
- MEMORY UNIT TYPE M19 4GB (D3BX-03) 2-213
- ACCESSORY CHECK 2-213
- INSTALLATION PROCEDURE 2-213
- ENHANCED SECURITY HDD OPTION TYPE M12 (D3A6-02) 2-215
- ACCESSORY CHECK 2-215
- INSTALLATION PROCEDURE 2-215
After Installing the HDD 2-218
- OPTIONAL COUNTER INTERFACE UNIT TYPE M12 (B870-21) 2-220
- ACCESSORY CHECK 2-220
- INSTALLATION PROCEDURE 2-220
- KEY COUNTER BRACKET TYPE M3 (D739-09) 2-223
- ACCESSORY CHECK 2-223
- INSTALLATION PROCEDURE 2-223
- CARD READER BRACKET TYPE 3352 (D593-61) 2-228
- ACCESSORY CHECK 2-228
- INSTALLATION PROCEDURE 2-228
- NFC CARD READER TYPE M19 (D3BS-21) 2-232
- ACCESSORY CHECK 2-232
- INSTALLATION PROCEDURE 2-233
- SMART CARD READER BUILT-IN UNIT TYPE M19 (D3BS-22) 2-239
- ACCESSORY CHECK 2-239
- INSTALLATION PROCEDURE 2-239
Procedure for Connecting to the Main Machine USB Slot 2-239
Procedure for Connecting to the Operation Panel USB Slot 2-245
- SD CARD OPTIONS 2-251
- SD CARD SLOTS 2-251
- LIST OF SLOTS USED 2-251
- SD CARD APPLI MOVE 2-252
- OVERVIEW 2-252
- MOVE EXEC 2-253
- UNDO EXEC 2-254
- 2.39 POSTSCRIPT3 UNIT TYPE M19 (D3BD-05, -06, -07) 2-256
- ACCESSORY CHECK 2-256
- INSTALLATION PROCEDURE 2-256
- CAMERA DIRECT PRINT CARD TYPE M19 (D3BD-13) 2-258
- ACCESSORY CHECK 2-258
- INSTALLATION PROCEDURE 2-258
- XPS DIRECT PRINT OPTION TYPE M19 (D3BC-24, -25, -26) 2-260
- ACCESSORY CHECK 2-260
- INSTALLATION PROCEDURE 2-260
- 2.42 OCR UNIT TYPE M13 (D3AC-23, -24, -25) 2-262
- ACCESSORY CHECK 2-262
- SEARCHABLE PDF FUNCTION OUTLINE 2-262
- INSTALLATION PROCEDURE 2-262
- RECOVERY PROCEDURE 2-264
- DATAOVERWRITESECURITY UNIT TYPE M19 (D3BS-03) 2-265
- OVERVIEW 2-265
- ACCESSORY CHECK 2-265
- BEFORE YOU BEGIN THE PROCEDURE 2-266
Seal Check and Removal 2-266 - INSTALLATION PROCEDURE 2-267
- CONFIGURING "AUTO ERASE MEMORY" (PERFORMED BY THE CUSTOMER) 2-269
- @REMOTE SETTINGS 2-272
- SECURITY SETTINGS 2-278
- SECURITY FUNCTION INSTALLATION 2-278
- DATA OVERWRITE SECURITY 2-279
Before You Begin the Procedure 2-279
Installation Procedure 2-279
Using Auto Erase Memory 2-280 - HDD ENCRYPTION 2-282
- Before You Begin the Procedure: 2-282
Enable Encryption Setting 2-283
Check the Encryption Settings 2-285
Backing Up the Encryption Key 2-286
Encryption Key Restoration 2-287
- INSTALLATION REQUIREMENTS 2-1
- PREVENTIVE MAINTENANCE 3-1
- PM PARTS SETTINGS 3-1
- REPLACEMENT PROCEDURE OF THE PM PARTS 3-1
Method 1: By SP3701 3-1
Method 2: By [PM Counter / New Unit Set] Menu 3-2 - AFTER INSTALLING THE NEW PM PARTS 3-4
SP Descriptions 3-4 - PREPARATION BEFORE OPERATION CHECK 3-5
SP Descriptions 3-5 - OPERATION CHECK 3-5
- REPLACEMENT PROCEDURE OF THE PM PARTS 3-1
- PM PARTS SETTINGS 3-1
- REPLACEMENT AND ADJUSTMENT 4-1
- NOTES ON THE MAIN POWER SWITCH 4-1
- PUSH SWITCH 4-1
Characteristics of the Push Switch (DC Switch) 4-1
Shutdown Method 4-2
Forced Shutdown 4-3
- PUSH SWITCH 4-1
- BEFOREHAND 4-3
- SPECIAL TOOLS 4-4
- EXTERIOR COVERS 4-5
- OVERVIEW 4-6
Front and Rear Side Covers 4-6
Right and Left Side Covers 4-7
Paper Exit Covers 4-8
Inner Covers 4-8 - FRONT COVER 4-9
- CONTROLLER COVER 4-10
- UPPER LEFT COVER 4-10
- LEFT REAR COVER 4-11
- LEFT COVER 4-12
- REAR COVER 4-14
- REAR LOWER COVER 4-15
- RIGHT REAR COVER 4-16
- RIGHT UPPER COVER 4-17
- FRONT UPPER COVER 4-17
- PROXIMITY SENSOR (HUMAN DETECTION SENSOR) 4-18
- MAIN POWER SWITCH COVER 4-19
- WASTE TONER COVER 4-20
- INVERTER TRAY 4-20
- PAPER EXIT TRAY 4-21
- PAPER EXIT COVER 4-21
- PAPER EXIT LOWER COVER 4-22
- PAPER EXIT FRONT COVER 4-23
- INNER UPPER COVER 4-23
- INNER LOWER COVER 4-24
- OVERVIEW 4-6
- SMART OPERATION PANEL 4-25
- OPERATION PANEL UNIT 4-25
- USB CABLE 4-28
4.6 ADF 4-30
4.6.1 ADF REMOVAL 4-30- SCANNER UNIT 4-33
- BEFORE YOU BEGIN 4-33
- SCANNER EXTERIOR 4-33
Scanner Front Cover 4-33
Scanner Right Cover 4-34
Scanner Left Cover 4-35
Scanner Upper Cover 4-35 - EXPOSURE GLASS 4-36
- SCANNER CARRIAGE 4-37
Cleaning the Scanner Carriage Mirror 4-41 - SCANNER MOTOR 4-43
- APS SENSOR 4-44
- SCANNER HP SENSOR 4-45
- ARDF/PLATEN COVER SENSOR 4-46
- SCANNER FFC 4-46
When Changing the FFC 4-47
- LASER UNIT 4-50
- LASER UNIT 4-50
Before Replacement 4-50
Removing 4-52
Installing a New Laser Unit 4-52
Adjustment after Replacing the Laser Unit 4-53 - POLYGON MIRROR MOTOR 4-55
Adjustment after Replacing the Polygon Mirror Motor 4-55 - SP DESCRIPTIONS 4-56
- LASER UNIT 4-50
- SCANNER UNIT 4-33
- 4.9 PCDU 4-58
Adjustment after Replacing the PCDU 4-60- PCU/DEVELOPMENT UNIT 4-61
Before Replacing a PCU 4-61
Before Replacing a Development Unit 4-63
Replacement 4-63
Notes for Assembling PCU/Development Unit 4-66
Method for Checking after Replacement 4-66
Adjustment after Replacing the PCU and/or the Development Unit 4-67 - IMAGING TEMPERATURE SENSOR (THERMISTOR) 4-67
- PCU/DEVELOPMENT UNIT 4-61
- WASTE TONER 4-69
4.10.1 WASTE TONER BOTTLE 4-69
Before Replacing the Waste Toner Bottle 4-69
Replacement 4-69 - IMAGE TRANSFER UNIT 4-71
- IMAGE TRANSFER BELT UNIT 4-71
What to Do before Replacing the Image Transfer Belt 4-72
Replacement 4-72 - IMAGE TRANSFER CLEANING UNIT 4-75
What to Do before Replacing the Image Transfer Cleaning Unit 4-76
Replacement 4-76 - IMAGE TRANSFER BELT 4-78
Attaching the Belt 4-81
Adjustment after replacing the Image transfer belt 4-85 - PAPER TRANSFER ROLLER 4-86
When reinstalling the paper transfer roller 4-87 - PAPER TRANSFER ROLLER UNIT 4-89
What to Do before Replacing the Paper Transfer Roller Unit 4-89
Replacement 4-89 - FUSING ENTRANCE SENSOR 4-91
- TM/ID SENSOR 4-92
Before Replacing the TM/ID sensor 4-92
Replacement procedure 4-93
Adjustment after Replacing the TM/ID sensor 4-95 - TEMPERATURE AND HUMIDITY SENSOR 4-97
- ITB CONTACT AND RELEASE SENSOR 4-98
- IMAGE TRANSFER LOCK UNIT 4-99
Installing the Image Transfer Lock Unit 4-100
- IMAGE TRANSFER BELT UNIT 4-71
- DRIVE UNIT 4-102
- OVERVIEW 4-102
- PAPER FEED MOTOR 4-103
- TRANSPORT MOTOR 4-103
- PAPER TRANSFER CONTACT AND RELEASE MOTOR UNIT 4-104
- IMAGING DRIVE UNIT 4-104
- PCU MOTOR: CMY 4-106
- DEVELOPMENT MOTOR: CMY 4-107
- DEVELOPMENT SOLENOID 4-108
- PCU MOTOR: BLACK / ITB DRIVE MOTOR 4-109
- REGISTRATION MOTOR 4-110
- FUSING MOTOR 4-111
- PAPER EXIT/ PRESSURE RELEASE MOTOR 4-111
- DUPLEX ENTRANCE MOTOR 4-112
- TONER SUPPLY MOTOR 4-113
- SUB HOPPER 4-114
K 4-115
C 4-116
M 4-117
Y 4-118 - TONER END SENSOR 4-119
- TONER BOTTLE DRIVE MOTOR 4-120
K 4-120
C 4-120
M 4-121
Y 4-121 - ID CHIP CONTACT BOARD 4-122
K 4-122
C 4-122
M 4-122
Y 4-123 - TRANSPORT COIL UNIT 4-124
Y 4-124
M 4-127
C 4-128
K 4-128
- FUSING UNIT 4-129
- FUSING UNIT 4-129
- FUSING ENTRANCE GUIDE PLATE 4-130
Cleaning the Fusing Entrance Guide Plate 4-131 - FUSING EXIT GUIDE PLATE 4-131
Cleaning the Fusing Exit Guide Plate 4-132 - FUSING UPPER COVER 4-132
- FUSING LOWER COVER 4-133
- FUSING SLEEVE BELT UNIT 4-134
Adjustment before Replacing the Fusing Sleeve Belt Unit 4-134
Replacement 4-134 - PRESSURE ROLLER 4-137
Adjustment before Replacing the Pressure Roller 4-137
Replacement 4-138 - FUSING SLEEVE THERMOSTAT UNIT 4-140
- NON-CONTACT THERMISTOR 4-141
- PRESSURE ROLLER THERMISTOR 4-142
- THERMOPILE UNIT 4-142
- PRESSURE ROLLER HP SENSOR 4-143
- FUSING EXIT DRIVE SOLENOID 4-144
- PAPER EXIT 4-145
- PAPER EXIT UNIT 4-145
- PAPER EXIT SOLENOID 4-146
- PAPER EXIT SENSOR 4-146
- REVERSE SENSOR 4-148
- REVERSE MOTOR 4-149
- FUSING EXIT SENSOR 4-150
- PAPER FEED 4-151
- PAPER FEED UNIT 4-151
1st Paper Feed Unit 4-151
2nd Paper Feed Unit 4-152 - PAPER DUST COLLECTION UNIT 4-155
- PICK-UP ROLLER, PAPER FEED ROLLER, SEPARATION ROLLER, TORQUE LIMITER 4-156
- 1ST TRAY LIFT MOTOR/ 2ND TRAY LIFT MOTOR 4-158
- TRANSPORT SENSOR 4-159
- UPPER LIMIT SENSOR 4-160
- PAPER END SENSOR 4-160
- REGISTRATION SENSOR 4-161
- PAPER FEED UNIT 4-151
- BYPASS TRAY UNIT 4-162
- BYPASS TRAY 4-162
- BYPASS PAPER END SENSOR 4-164
- BYPASS PICK-UP ROLLER 4-165
- BYPASS PAPER FEED ROLLER 4-166
- BYPASS SEPARATION ROLLER/TORQUE LIMITER 4-166
- BYPASS WIDTH SENSOR 4-168
- BYPASS LENGTH SENSOR 4-170
- DUPLEX UNIT 4-173
- DUPLEX UNIT 4-173
- DUPLEX/BYPASS MOTOR 4-175
- DUPLEX ENTRANCE SENSOR 4-176
- DUPLEX EXIT SENSOR 4-177
- ELECTRICAL COMPONENTS 4-179
- OVERVIEW 4-180
Printed Circuits/Parts inside the Controller Box 4-180
Printed Circuits behind the Controller Box 4-181
Printed Circuit/Parts inside the Power Box 4-181
Printed Circuits behind the Power Box 4-182 - CONTROLLER BOX COVER 4-182
- OVERVIEW 4-180
- 4.18.3 IPU 4-183
When installing the new BCU 4-184
Replacing the NVRAM (EEPROM) on the BCU 4-185
4.18.5 CONTROLLER BOARD 4-186
Replacing the NVRAMs on the Controller Board 4-189
4.18.6 HDD 4-196
Adjustment after replacement 4-196
- CONTROLLER BOX 4-197
- IMAGING IOB 4-198
- 4.18.9 HVP_TTS 4-200
- PSU (AC CONTROLLER BOARD) 4-201
- PSU (DC POWER) 4-202
- POWER SUPPLY BOX 4-203
- PAPER TRANSPORT IOB 4-204
4.18.14 HVP-CB 4-204
HVP-CB with Bracket 4-204
4.18.15 PROXIMITY SENSOR (HUMAN DETECTION SENSOR) BOARD 4-206
- FANS/FILTERS 4-207
- OZONE FILTER/DUST FILTER 4-207
Adjustment before Replacing the Dust Filter 4-207
Replacement 4-207 - DEODORIZATION FILTER 4-208
- DEVELOPMENT INTAKE FAN 4-209
- OZONE EXHAUST FAN 4-210
- PAPER EXIT COOLING FAN 4-210
- FUSING EXHAUST FAN 4-211
- TONER SUPPLY COOLING FAN 4-212
- PSU COOLING FAN 4-213
- CONTROLLER BOX COOLING FAN 4-213
- OZONE FILTER/DUST FILTER 4-207
- IMAGE ADJUSTMENT 4-214
- AUTO COLOR CALIBRATION 4-214
- SCANNING 4-216
- Scanner Sub-scan Magnification 4-216
4.20.3 ARDF 4-217
ARDF Side-to-side, Leading Edge Registration and Trailing Edge 4-217
ARDF Sub-scan Magnification 4-218
- REGISTRATION 4-218
Image Area 4-218
Leading Edge 4-218
Side to Side 4-218
Adjustment Standard 4-218
Paper Registration Standard 4-218
Adjustment Procedure 4-219 - ERASE MARGIN ADJUSTMENT 4-219
- ADJUSTING THE TONE OF THE PRINTED IMAGE 4-220
- ADJUSTMENT BY CHANGING THE PRINTER DRIVER SETTING 4-221
Opening the Printer Driver's "Color Balance Details" Window 4-221
Color Balance Details Window 4-223
Adjusting the Tone in the "Color Balance Details" Window 4-224
Adjustment Examples 4-226 - ADJUSTMENT BY CHANGING THE MACHINE’S PROFILE SETTING 4-228
Procedure to Change the Profile Setting 4-228
Patterns and Tendency of the Tone for Each Profile 4-229 - PRINTER GAMMA CORRECTION 4-230
- COLOR REGISTRATION 4-233
- REGISTRATION 4-218
- Check the Occurrence of Color Registration Errors 4-233
- NOTES ON THE MAIN POWER SWITCH 4-1
- SYSTEM MAINTENANCE 5-1
- SERVICE PROGRAM MODE 5-1
- ENTERING SP MODE 5-1
- EXITING SP MODE 5-2
- TYPES OF SP MODES 5-2
SP Mode Button Summary 5-3
Switching Between SP Mode and Copy Mode for Test Printing 5-4
Selecting the Program Number 5-4
Service Mode Lock/Unlock 5-5 - REMARKS 5-5
Others 5-6
- SP TABLES 5-8
- FIRMWARE UPDATE (SD CARD) 5-9
- OVERVIEW 5-9
- FIRMWARE TYPE 5-9
- PROCEDURE 5-12
Preparation 5-12
Update procedure 5-12 - ERROR SCREENS DURING UPDATING 5-16
- FIRMWARE UPDATE (REMOTE FIRMWARE UPDATE) 5-22
- RFU PERFORMABLE CONDITION 5-22
- FIRMWARE UPDATE (SMART FIRMWARE UPDATE) 5-23
- OVERVIEW 5-23
- IMMEDIATE UPDATE 5-24
- UPDATE AT THE NEXT VISIT (RESERVE) 5-27
How to Set the Machine to Download Firmware Later (Reserve) 5-27
How to Check if the Firmware Downloaded with Reserve 5-29
How to Install Firmware Downloaded with Reserve 5-31 - UPDATE VIA SD CARD 5-34
- FIRMWARE UPDATE (AUTO REMOTE FIRMWARE UPDATE) 5-36
- OVERVIEW 5-36
- DOWNLOADING AND UPDATING PROCESS 5-37
Downloads the latest package 5-37
Judgement of ARFU 5-38
Update Process 5-40
Checking the ARFU Result 5-43
Checking the Result Using the Logging Data 5-43 - RELATED SP 5-43
- UPDATING JAVAVM 5-49
- CREATING AN SD CARD FOR UPDATING 5-49
Updating Procedure 5-49
List of Error Messages 5-50
- CREATING AN SD CARD FOR UPDATING 5-49
- NVRAM DATA UPLOAD/DOWNLOAD 5-52
- UPLOADING CONTENT OF NVRAM TO AN SD CARD 5-52
- DOWNLOADING AN SD CARD TO NVRAM 5-53
- ADDRESS BOOK UPLOAD/DOWNLOAD 5-54
- INFORMATION LIST 5-54
- DOWNLOAD 5-54
- UPLOAD 5-55
- CAPTURING THE DEVICE LOGS 5-56
- OVERVIEW 5-56
Security of the Operation Log 5-58 - RETRIEVING THE DEVICE LOGS VIA OPERATION PANEL 5-58
Procedure for Retrieving the Device Log with SD Card 5-59 - RETRIEVING THE DEVICE LOGS VIA WEB IMAGE MONITOR 5-62
- OVERVIEW 5-56
- SMC LIST CARD SAVE FUNCTION 5-65
- OVERVIEW 5-65
SMC List Card Save 5-65 - PROCEDURE 5-65
- FILE NAMES OF THE SAVED SMC LISTS 5-68
- ERROR MESSAGES 5-68
- OVERVIEW 5-65
- UP/SP DATA IMPORT/EXPORT 5-69
- UP DATA IMPORT/EXPORT 5-69
Data that can be imported and exported 5-69
Data that cannot be imported or exported 5-69
Exporting Device Information 5-70
Importing Device Information 5-71 - SP DATA IMPORT/EXPORT 5-71
Data that can be imported and exported 5-71
Exporting Device Information 5-72
Importing Device Information 5-74 - POSSIBLE SOLUTIONS FOR IMPORT/EXPORT PROBLEMS 5-75
- UP DATA IMPORT/EXPORT 5-69
- CARD SAVE FUNCTION 5-78
- OVERVIEW 5-78
Card Save: 5-78 - PROCEDURE 5-78
- ERROR MESSAGES 5-81
- OVERVIEW 5-78
- SERVICE PROGRAM MODE 5-1
- TROUBLESHOOTING 6-1
- SELF-DIAGNOSTIC MODE 6-1
- SC AUTOMATIC REBOOT 6-1
- CONTROLLER SELF-DIAGNOSIS OUTLINE 6-3
- CONTROLLER SELF-DIAGNOSIS FLOWCHART 6-4
- HDD-RELATED MESSAGE 6-7
- SERVICE CALL CONDITIONS 6-9
- SUMMARY 6-9
SC Logging 6-10 - LIST OF AUTOMATIC REBOOT TARGET SC 6-10
Engine SC 6-10
Controller SC 6-19 - SC CODE CLASSIFICATION 6-22
6.3 SERVICE CALL 101-195 6-23
6.3.1 SC100 (ENGINE: SCANNING) 6-23
6.4 SERVICE CALL 202-285 6-37
6.4.1 SC200 (ENGINE: IMAGE WRITING) 6-37
6.5 SERVICE CALL 312-396 6-46
6.5.1 SC300 (ENGINE: CHARGE, DEVELOPMENT) 6-46
6.6 SERVICE CALL 441-498 6-55
6.6.1 SC400 (ENGINE: AROUND THE DRUM) 6-55
6.7 SERVICE CALL 501-584 6-60
- SC500 (ENGINE: PAPER TRANSPORT 1: PAPER FEED, DUPLEX, TRANSPORT) 6-60
- SC500 (ENGINE: FUSING) 6-72
- Fusing Sleeve (Center) Error (SC54*-**) 6-76
Pressure Roller Thermistor (Center) Error (SC56*-**) 6-93
Pressure Roller Thermistor (Edge) Error (SC57*-**) 6-98
Pressure Roller Thermistor (Full-bleed edge) Error (SC58*-**) 6-102
6.8 SERVICE CALL 620-687 6-106
- SC600 (ENGINE: COMMUNICATION AND OTHERS) 6-106
- SC600 (CONTROLLER) 6-129
- 6.9 SERVICE CALL 700-792 6-142
6.10 SERVICE CALL 816-899 6-169
6.10.1 SC800 (CONTROLLER) 6-169
6.11SERVICE CALL 900-998 6-210- SC900 (ENGINE: OTHERS) 6-210
- SC900 (CONTROLLER) 6-212
- TROUBLESHOOTING FOR SC ERRORS 6-219
- WHEN SC285-02 (MUSIC ERROR) IS DISPLAYED 6-219
Causes 6-219
Solutions 6-220 - WHEN SC370 (TM (ID) SENSOR CALIBRATION ERROR) IS DISPLAYED.6-222 Causes 6-222
Solutions 6-222
Recovery Check Procedure 6-222
Adjustment after Recovery 6-223 - WHEN SC501, SC502, SC503, OR SC504 (PAPER TRAY ERROR) IS DISPLAYED 6-224
Solutions 6-224 - WHEN SC544-02, SC554-02 (NON-CONTACT THERMISTOR HIGH TEMPERATURE DETECTION) IS DISPLAYED 6-224
- WHEN SC285-02 (MUSIC ERROR) IS DISPLAYED 6-219
- How to Clear SC544-02/SC554-02 with a New Unit Detection Fuse 6-226
- WHEN SC670 (ENGINE START UP ERROR) IS DISPLAYED 6-227
Causes 6-227
Solutions 6-227 - WHEN SC672 (CONTROLLER START UP ERROR) IS DISPLAYED 6-229
Symptom 6-229
Causes 6-229
Solutions 6-230
[A]: LEDs on the controller board 6-233
: Abnormal mode: LEDs on the controller board 6-234
[C]: Reconnecting and replacing the USB cable 6-234
[D]: Replacing the Memory 6-236
[E]: CMOS clear 6-236
[F]: Fuse on the IPU 6-237
[G]: Replacing the USB cable and the operation panel 6-237
[*]WHEN ABNORMAL NOISE OCCURS 6-243
- WHEN SC670 (ENGINE START UP ERROR) IS DISPLAYED 6-227
[*]
- PROCEDURE OF CHECKING ABNORMAL NOISE OF DRIVE UNIT (PERIPHERAL FUSING) 6-243
- OPERATION CHECK PROCEDURES OF THE TONER SUPPLY MOTOR/TONER BOTTLE DRIVE MOTOR 6-246
- JAM DETECTION 6-247
- JAM DISPLAY 6-247
- CLEARING A PAPER JAM 6-247
- PAPER JAM HISTORY 6-248
History Checking Method 6-248
Paper Jam Display 6-248 - JAM CODES AND DISPLAY CODES 6-248
- PAPER SIZE CODE 6-256
- SENSOR LOCATIONS 6-257
- TROUBLESHOOTING FOR TRANSPORT/PAPER FEEDING OF THE MACHINE 6-258
- CURLED PAPER 6-258
- INITIAL JAM 6-258
Initial Jam: Cause Code 001 / Location Code B 6-259
Initial Jam: Cause Code 001 / Location Code C 6-260
Initial Jam: Cause Code 001 / Location Code Z 6-261
6.15.3 JAM 6-262
Bypass No Feeding: Cause Code 008 6-262
Tray 1 Transport Sensor: Late Jam : Cause Code 011 6-263
Tray 2 Transport Sensor : Late Jam : Cause Code 012 6-265
Registration Sensor : Late Jam : Cause Code 017 6-266
Fusing Entrance Sensor : Late Jam : Cause Code 018 6-266
Fusing Exit Sensor : Late Jam : Cause Code 019 6-268
Paper Exit Sensor : Late Jam : Cause Code 020 6-269
Tray 1 Transport Sensor : Lag Jam : Cause Code 051 6-270
Tray 2 Transport Sensor: Lag Jam: Cause Code 052 6-273
Registration Sensor: Lag Jam: Cause Code 057 6-275
Paper Exit Sensor: Lag Jam: Cause Code 060 6-276
Reverse Sensor: Late Jam: Cause Code 024 6-277
Reverse Sensor: Lag Jam : Cause Code 064 6-279
Duplex Exit Sensor: Late Jam: Cause Code 025 6-280
Duplex Exit Sensor: Lag Jam: Cause Code 065 6-281
Duplex Entrance Sensor: Late Jam: Cause Code 027 6-282
Duplex Entrance Sensor: Lag Jam: Cause Code 067 6-284
Duplex No Feeding: Cause Code 009 6-286
Bypass Transport Sensor 1: Lag Jam: Cause Code 048 6-287
- DISPLAY ERROR 6-288
"No paper in Tray 1" is displayed even when the paper is in 6-288
"No paper in Tray 2" is displayed even when the paper is in 6-288
"Tray 1 not set" is displayed even when the tray is set 6-289
"Tray 2 not set" is displayed even when the tray is set 6-290
Wrong paper size displayed on the operation panel 6-290
Does not shift to right door open status 6-291 - OTHERS 6-292
- DISPLAY ERROR 6-288
- "Replace the waste toner bottle" is displayed even when it is clear that the waste toner bottle is not full 6-292
No waste toner bottle set is displayed on controller board even when it is clear that is set 6-293
Waste toner bottle is not detected even when it is set 6-293
Paper transfer unit open/close LED not lit and paper transfer unit open 6-294
Paper transfer unit open/close LED not lit 6-294
Paper transfer unit open/close LED always lit 6-295
- TROUBLESHOOTING FOR FINISHING OPTIONS 6-296
- FINISHER REGISTRATION ADJUSTMENT FOR BOOKLET FINISHER SR3220 (D3B9) 6-296
- FINISHER JOGGER PROBLEM (FOR BOOKLET FINISHER SR3220 (D3B9) 6-298
- EARLY TRAY FULL DETECTION MYLAR FOR INTERNAL FINISHER SR3130 (D690) 6-299
Pasting the Mylar 6-299 - PAPER CURL PROBLEM FOR SR3180 (D766) 6-302
- MAXIMUM NUMBER OF SHEETS FOR STAPLING AND WHAT HAPPENS WHEN THE JOB HAS TOO MANY PAGES 6-304
Specifications: Maximum sheet capability for staple jobs 6-304
Behavior: When the number of sheets exceeds the maximum staple capability6-304 Select the behavior when the job has more than the maximum of staple capability with SP5199 6-305
- ELECTRICAL COMPONENT DEFECTS 6-306
6.17.1 FUSES 6-306 - VERTICAL STREAKS ON COPIES DUE TO SCANNING PROBLEMS 6-309
- OVERVIEW 6-309
Converting the ARDF DF3090 to Contact Scanning 6-310
Converting the SPDF3100 to Contact Scanning 6-312
- OVERVIEW 6-309
- IMAGE QUALITY PROBLEMS 6-315
- MISJUDGMENT FOR AUTO COLOR SELECTION (COPY/SCANNER) 6-315
Error Condition 6-315
Causes 6-315
Solutions 6-316 - MISJUDGMENT FOR AUTO COLOR SELECTION (E.G. WHEN USING PAPER WHICH HAS A STRONG BLUE COMPONENT) 6-317
- WHEN AN ABNORMAL IMAGE IS GENERATED 6-318
- MISJUDGMENT FOR AUTO COLOR SELECTION (COPY/SCANNER) 6-315
- OTHER TROUBLESHOOTING 6-320
- WHEN FLUORESCENT/ LED LAMPS FLICKER 6-320
- SUMMARY 6-9
[*]DETAILED DESCRIPTIONS 7-1
- GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS7-1 7.1.1 CHANGES FROM THE PREVIOUS MACHINE 7-1
Scanner 7-1
Image Processing 7-2
Process Control 7-2
Laser Exposure 7-3
PCDU (Photo Conductor and Development Unit) 7-3
Waste Toner 7-4
Image Transfer and Paper Transfer 7-4
Feed / Transport Part 7-5
Fusing 7-6
Electrical Parts 7-7
Exterior Cover / Air Flows (Fan Control) 7-7
Drive Parts 7-8
Others 7-9 - COMPONENT LAYOUT 7-10
- SCANNER UNIT 7-10
- LASER EXPOSURE UNIT 7-11
- IMAGE TRANSFER UNIT 7-12
- SELF-DIAGNOSTIC MODE 6-1
7.2.4 PCDU 7-13
- TONER SUPPLY / WASTE TONER BOTTLE 7-14
- PAPER FEED UNIT 7-15
- DUPLEX UNIT 7-16
- BYPASS UNIT 7-17
- FUSING UNIT 7-18
- PAPER TRANSFER / PAPER EXIT 7-19
- AIR FLOW 7-20
- DRIVE UNIT 7-21
- BOARD / SWITCH 7-22
- SCANNING 7-23
- OVERVIEW 7-23
Reading System 7-24
Scanner 7-24 - MECHANISM 7-25
Scanner Drive 7-25
Operation Flowchart 7-26
Scanner Carriage Storage Control 7-26
Document Size Detection 7-27
Improved Tolerance to Black Lines When Paper Passes through ARDF/SPDF ..7-30 Difference between Non-contact Transport and Contact Transport in DF Scanning
...............................................................................................................................7-32
Anti-Condensation Heater 7-34
- OVERVIEW 7-23
- IMAGE PROCESSING 7-35
- MECHANISM 7-35
SBU 7-35
IPU 7-36
- MECHANISM 7-35
- LASER EXPOSURE 7-38
- OVERVIEW 7-38
Parts Construction 7-39 - MECHANISM 7-41
LD Drive Board 7-41
LD Safety Switch 7-41
Circuit Diagram 7-41
Line Scanning Mechanism 7-42
- OVERVIEW 7-38
- PROCESS CONTROL 7-43
- MECHANISM 7-43
Sensor Construction 7-43
Outline of the ID Sensors 7-43
Outline of the TD sensor 7-44 - PROCESS CONTROL 7-44
Outline 7-44
Result Code for Executing Process Control 7-45
The Process Control Procedure 7-47
Electrified Potential / Development Bias, Vref Correction 7-48
LD Power Control 7-49
Toner Supply Control 7-50
Developer Initial Setting 7-50 - MUSIC (AUTOMATIC COLOR REGISTRATION CORRECTION) 7-51
Correction Timing 7-51
Executing MUSIC Manually 7-52
[Color Registration] in User Tools (SP2-111-004) 7-52
MUSIC Error Judgment 7-53 - REAL TIME PROCESS CONTROL 7-54
- IBACC 7-55
Outline 7-55
Operation Timing 7-55
Patch Pattern 7-55
SP Descriptions 7-56
- MECHANISM 7-43
- PCDU (PHOTO CONDUCTOR AND DEVELOPMENT UNIT) 7-59
- OVERVIEW 7-59
- MECHANISM (PCU) 7-60
Drum Drive 7-60
Charge 7-60
Drum Cleaning 7-60 - MECHANISM (DEVELOPMENT) 7-61
Development System 7-61
Agitation System 7-61
TD Sensor 7-62
Pressure Release Filter 7-62
Development Drive 7-62
Development Bias 7-62
- TONER SUPPLY 7-63
- OVERVIEW 7-63
- MECHANISM 7-63
Toner Supply (Toner Cartridge - Sub-hopper) 7-63
Toner Bottle ID Chip 7-65
Toner Supply (Sub-hopper - Development Unit) 7-65
Drive 7-66
Toner Near End/ Toner End Detection 7-66
SP Descriptions 7-69
- WASTE TONER 7-71
- OVERVIEW 7-71
- MECHANISM 7-71
Waste Toner Bottle Set Detection 7-71
Waste Toner Drive 7-71
Waste Toner Recovery Path (PCU/Image Transfer Unit) 7-71
Waste Toner Bottle Full Detection 7-72
Waste Toner Cover 7-73
- IMAGE TRANSFER AND PAPER TRANSFER 7-74
- OVERVIEW 7-74
Image Transfer Unit 7-74
Paper Transfer Unit 7-75 - IMAGE TRANSFER UNIT MECHANISM 7-76
Drive Mechanism 7-76
Transfer Bias 7-76
ITB Contact and Release 7-77
Image Transfer Belt Drive Control 7-77
Image Transfer Flow 7-77 - IMAGE TRANSFER BELT CLEANING MECHANISM 7-78
- PAPER TRANSFER UNIT MECHANISM 7-78
Paper Transfer Mechanism 7-78
PTR (Paper Transfer Roller) Drive 7-78
PTR (Paper Transfer Roller) Contact and Separation 7-78
Separation 7-79
TM/ID Sensor 7-80
- OVERVIEW 7-74
- PAPER FEED/ TRANSPORT SECTION 7-81
- OVERVIEW 7-81
- PAPER FEED/ TRANSPORT PART 7-82
Tray Base Plate Lift 7-82
Paper Feed Mechanism 7-85
Paper Feed Transport Mechanism 7-87
Paper Size Detection (1st Paper Supply Tray) 7-87
Paper Size Detection (2nd Paper Supply Tray) 7-87
Remaining Paper Detection 7-89
Paper End Detection 7-90
Paper Supply Drive 7-91
Paper Dust Removal Mechanism 7-93 - BYPASS FEED SECTION 7-94
Bypass Feed Paper/ Separation Mechanism 7-94
Bypass Feed Paper Size Detection 7-95
Bypass Feed Paper End Detection 7-95
Bypass Paper Feeder Drive 7-95 - DUPLEX SECTION 7-96
Transport Inversion Mechanism 7-97
Duplex Drive 7-97
Interleave Mechanism 7-98 - PAPER EXIT UNIT 7-99
Delivery Location Change-over 7-99
Paper Exit Full/ Paper Exit Jam Detection 7-101 - DRIVE/SENSOR LAYOUT 7-102
Transport Roller Drive Source 7-102
Gate/Pick-up Arm Drive Source 7-104
Inter-Roller Transport Path 7-105
Sensor Position 7-106
Paper Exit Driven Roller and Paper Support Guide 7-106
Removing Wrinkling in the Tray 7-107
- FUSING 7-109
- OVERVIEW 7-109
- MECHANISM 7-111
Fusing System 7-111
Fusing Drive 7-112
Pressure Release Mechanism 7-113
Fusing Temperature Control 7-114
CPM Down Control 7-115
Curl Correction Mechanism 7-117
- ELECTRICAL PARTS 7-121
- BLOCK DIAGRAM 7-121
- BOARD OUTLINE 7-121
Controller 7-121
SBU 7-121
LDB 7-121
BCU 7-121
IPU 7-122
MSENS1 (Proximity Sensor (Human Detection Sensor), MSENS2 (Proximity Sensor (Human Detection Sensor) Board) 7-122
IOB 7-122
FCU 7-122
OPU 7-122
HVP (Composite High-Voltage Power Supply TTS/CB) 7-122
PSU 7-122 - ANTI-CONDENSATION HEATER FOR SCANNER, PCDU, AND PAPER FEED TRAY 7-123
Circuit Configuration 7-123
- EXTERIOR COVER/ AIR FLOWS (FAN CONTROL) 7-124
- OVERVIEW 7-124
- MECHANISM 7-126
Cooling of PSU 7-126
Cooling of Toner Supply Parts 7-126
Cooling of PCDU parts 7-126
Cooling of Fusing Parts 7-126
Cooling in Controller Box 7-126
Crisis Management When Temperature Rises in the Machine 7-126
Helmholtz Silencer 7-128
- ENERGY SAVE 7-129
- ENERGY SAVER MODES 7-129
Setting Items that are Related to Energy Saving 7-129
Recovery Time/ Reduced Electrical Consumption 7-131 - POWER STATES OF THIS MACHINE 7-132
Device state for each Energy Saving state 7-134 - VERIFICATION OF UP TIME FOR EACH ENERGY SAVING STATE 7-136
- CHECKING THE UP TIME BY DEVICE STATE 7-137
- RECOMMENDATION 7-138
- ENERGY SAVER MODES 7-129
- PROXIMITY SENSOR (HUMAN DETECTION SENSOR) 7-139
- OVERVIEW 7-139
- SENSOR OPERATION 7-140
- OPERATION MODES 7-140
- USER TOOL 7-141
- RELATED SC CODES 7-141
- RELATED SP CODE 7-141
Symbols, Abbreviations and Trademarks
Symbols, Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows:
| Symbol | What it means |
| Clip ring |
| Screw |
| Connector |
| Clamp |
| E-ring |
| Flat flexible cable |
| Timing belt |
| SEF | Short edge feed [A] |
| LEF | Long edge feed |
[TR]
[TD]K[/TD]
[TD]Black[/TD]
[/TR]
[TR]
[TD]C[/TD]
[TD]Cyan[/TD]
[/TR]
[TR]
[TD]M[/TD]
[TD]Magenta[/TD]
[/TR]
[TR]
[TD]Y[/TD]
[TD]Yellow[/TD]
[/TR]
[TR]
[TD]B/W, BW[/TD]
[TD]Black and white[/TD]
[/TR]
[TR]
[TD]FC[/TD]
[TD]Full color[/TD]
[/TR]
Trademarks
Adobe, Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license.
Firefox and Thunderbird are registered trademarks of the Mozilla Foundation. Google, Android, and Chrome are trademarks of Google Inc.
iOS® is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
Java is a registered trademark of Oracle and/or its affiliates.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other countries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT). Linux is a registered trademark of Linus Torvalds.
Macintosh, OS X, Bonjour, Safari, and TrueType are trademarks of Apple Inc., registered in the
U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer, and Outlook are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
PictBridge is a trademark.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
"Red Hat" is a registered trademark of Red Hat, Inc. The SD and SD logo are trademarks of SD-3C, LLC. UNIX is a registered trademark of The Open Group.
UPnP is a trademark of UPnP Implementers Corporation.
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and other countries.
The proper names of Internet Explorer 6, 7, and 8 are as follows:
- Microsoft® Internet Explorer® 6
- Windows® Internet Explorer® 7
- Windows® Internet Explorer® 8
The proper names of the Windows operating systems are as follows: - The product names of Windows Vista are as follows: Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business Microsoft® Windows Vista® Home Premium Microsoft® Windows Vista® Home Basic Microsoft® Windows Vista® Enterprise - The product names of Windows 7 are as follows: Microsoft® Windows® 7 Home Premium Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate Microsoft® Windows® 7 Enterprise - The product names of Windows 8 are as follows: Microsoft® Windows® 8
Microsoft® Windows® 8 Pro Microsoft® Windows® 8 Enterprise - The product names of Windows 8.1 are as follows: Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro Microsoft® Windows® 8.1 Enterprise - The product names of Windows 10 are as follows: Microsoft® Windows® 10 Home Premium Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Education - The product names of Windows Server 2003 are as follows: Microsoft® Windows Server® 2003 Standard Edition Microsoft® Windows Server® 2003 Enterprise Edition
- The product names of Windows Server 2003 R2 are as follows: Microsoft® Windows Server® 2003 R2 Standard Edition Microsoft® Windows Server® 2003 R2 Enterprise Edition
- The product names of Windows Server 2008 are as follows: Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise - The product names of Windows Server 2008 R2 are as follows: Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise - The product names of Windows Server 2012 are as follows: Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials Microsoft® Windows Server® 2012 Standard - The product names of Windows Server 2012 R2 are as follows: Microsoft® Windows Server® 2012 R2 Foundation
Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
PRODUCT INFORMATION
| RE V IS ION H IST ORY | ||
| Page | Date | Added/ Updated/ New |
| None |
Product Information
- PRODUCT INFORMATION
- PRODUCT OVERVIEW
- COMPONENT LAYOUT
- For details about electrical components layout, refer to page 7-10 "Component Layout".
Product Overview
Product OverviewNo. Description No. Description 1 Scanner Unit 6 Paper Feed Unit 2 Paper Exit Unit 7 Waste Toner Unit 3 Fusing Unit 8 Laser Exposure Unit 4 Paper Transfer Unit 9 PCDU 5 Duplex Unit 10 Image Transfer Unit
Product Information
- For details about electrical components layout, refer to page 7-10 "Component Layout".
- PAPER PATH
Product OverviewNo. Description No. Description 1 SPDF DF3100 3 Booklet Finisher SR3220 2 Bridge Unit BU3070 4 Paper Feed Unit PB3220/PB3210
No. Description No. Description 1 ARDF DF3090 3 Paper Feed Unit PB3220/PB3210 2 Internal Finisher SR3130
Product Information
Product Overview
Product OverviewNo. Description No. Description 1 Platen Cover PN2000 4 Side Tray Type M3 2 Paper Feed Unit PB3150 5 1 Bin Tray BN3110 3 Caster Table Type M3
- DRIVE LAYOUT
No. Description No. Description 1 Paper feed motor 12 Toner bottle drive motor (M) 2 Duplex/ Bypass motor 13 Toner bottle drive motor (Y) 3 Transport motor 14 Scanner motor 4 Registration motor 15 Toner supply motor (Y)
5Paper transfer contact and release motor
16
Toner supply motor (M)6 Fusing motor 17 Toner supply motor (C) 7 Paper exit /Pressure release motor 18 Toner supply motor (Bk)
Product Information
Product Overview
Machine Codes and Peripherals ConfigurationNo. Description No. Description 8 Duplex entrance motor 19 Development motor: CMY 9 Reverse motor 20 PCU Motor: CMY 10 Toner bottle drive motor (Bk) 21 Development solenoid 11 Toner bottle drive motor (C) 22 PCU: Black/ Image transfer motor
- COMPONENT LAYOUT
- MACHINE CODES AND PERIPHERALS CONFIGURATION
- MAIN MACHINE
Key Area Power
-17North America/ Central, South America
120V/60Hz-18 North America GSA models 120V/60Hz -19 Taiwan 110V/60Hz -21 China 220-240V/50-60Hz -22 China 220-240V/50-60Hz -26 Korea Narajanta model 220V/60Hz -27 Europe/ Middle, Near East 220-240V/50-60Hz -29 Korea 220V/60Hz -29 Asia/Pacific/ Central, South America 220-240V/50-60Hz -65 Europe/ Middle, Near East 220-240V/50-60Hz
-17
Machine Codes and Peripherals ConfigurationMachine Code
Product Name
DF
CPMD243 MP C2004SP
ARDF 3090 Std.FC: 20cpm/BW: 20cpm D244 MP C2504SP FC: 25cpm/BW: 25cpm
Product Information
-18
Machine Code
Product Name
DF
CPMD243 GSA MP C2004SPG
ARDF 3090 Std.FC: 20cpm/BW: 20cpm D244 GSA MP C2504SPG FC: 25cpm/BW: 25cpm
-19
Machine Code
Product Name
DF
CPMD243 MP C2004SP
ARDF 3090 Std.FC: 20cpm/BW: 20cpm D244 MP C2504SP FC: 25cpm/BW: 25cpm
-21
Machine Code
Product Name
DF
CPMD243 MP C2004SP
NoneFC: 20cpm/BW: 20cpm D244 MP C2504SP FC: 25cpm/BW: 25cpm
-22
Machine Codes and Peripherals ConfigurationMachine Code
Product Name
DF
CPMD243 DSc1220
NoneFC: 20cpm/BW: 20cpm D244 DSc1225 FC: 25cpm/BW: 25cpm
-26
Machine Code
Product Name
DF
CPMD243 MP C2094SPJ
NoneFC: 20cpm/BW: 20cpm D244 MP C2594SPJ FC: 25cpm/BW: 25cpm
-27
Machine Code
Product Name
DF
CPMD243 MP C2004SP
ARDF 3090 Std.FC: 20cpm/BW: 20cpm D244 MP C2504SP FC: 25cpm/BW: 25cpm
-29
Machine Code
Product Name
DF
CPMD243 MP C2004SP
NoneFC: 20cpm/BW: 20cpm D244 MP C2504SP FC: 25cpm/BW: 25cpm
-65
Machine Codes and Peripherals ConfigurationMachine Code
Product Name
DF
CPMD243 MP C2004ASP
SPDF 3100 Std.FC: 20cpm/BW: 20cpm D244 MP C2504ASP FC: 25cpm/BW: 25cpm
Product Information
- OPTIONS
Machine Codes and Peripherals ConfigurationProduct Name Code EU NA AA KOR TWN CHN SPDF DF3100 D3B0 N/A N/A -17 -17 -17 -21 Booklet Finisher SR3220 D3B9 -17 -17 -17 -17 -17 -21 1 Bin Tray BN3110 D3CQ -17 -17 -17 -17 -17 -21 Bridge Unit BU3070 D685 -18 -18 -18 -18 -18 -22 Internal Finisher SR3130 D690 -18 -18 -18 -18 -18 -22 Side Tray Type M3 D725 -18 -18 -18 -18 -18 -22 Internal Finisher SR3180 D766 -18 -18 -18 -18 -18 -22 Banner Paper Guide Tray Type M19 D3BF -00 -00 -00 -00 -00 -00 IEEE 802.11a/g/n Interface Unit Type M19 D3BR -01 -01 -01 N/A N/A N/A Memory Unit Type M19 4GB D3BX -03 -03 -03 -03 -03 -03 Extended USB Board Type M19 D3BS -01 -01 -01 -01 -01 -01 IEEE 1284 Interface Board Type M19 D3C0 -17 -17 -17 -17 -17 -17 XPS Direct Print Option Type M19 D3BC -24 -25 -26 -26 -26 -26 USB Device Server Option Type M19 D3BC -28 -29 -29 -29 N/A N/A PostScript3 Unit Type M19 D3BD -05 06 -07 -07 -07 -07 Camera Direct Print Card Type M19 D3BD -13 -13 -13 -13 -13 -13 File Format Converter Type M19 D3BR -04 -04 -04 -04 -04 -04
Product Name Code EU NA AA KOR TWN CHN DataOverwriteSecurity Unit Type M19 D3BS -03 -03 -03 -03 -03 -03 Fax Option Type M19 D3BV -01 -02 -03 -03 -04 -05 G3 Interface Unit Type M19 D3BV -07 -08 -08 -08 12 -08 Fax Memory Unit Type M19 64MB D3BZ -17 -17 -17 -17 -17 -17 Fax Connection Unit Type M19 D3BD -01 -02 -03 -03 -03 -03 NFC Card Reader Type M19 D3BS -21 -21 -21 -21 -21 -21 Smart Card Reader Built-in Unit Type M19 D3BS -22 -22 -22 -22 -22 -22 Imageable Area Extension Unit Type M19 D3BR -07 -07 -07 -07 -07 -07 External Keyboard Bracket Type M19 D3BR -10 -10 -10 -10 -10 -10 Punch Unit PU3050 NA D717 -17 -17 -17 -17 -17 N/A Punch Unit PU3050 EU D717 -27 -27 -27 -27 -27 -21 Punch Unit PU3050 SC D717 -28 -28 -28 -28 -28 N/A Punch Unit PU3040 NA D716 -17 -17 -17 -17 -17 N/A Punch Unit PU3040 EU D716 -27 -27 -27 -27 -27 -21 Punch Unit PU3040 SC D716 -28 -28 -28 -28 -28 N/A Paper Feed Unit PB3150 D694 -17 -17 -17 -17 -17 -21 Paper Feed Unit PB3220 D787 -18 N/A -18 -18 -18 -22 Paper Feed Unit PB3210 D787 N/A -17 N/A N/A N/A N/A Caster Table Type M3 D178 -02 -02 -02 -02 -02 -02 Internal Shift Tray SH3070 D691 -17 -17 -17 -17 -17 -21
Product Information
Machine Codes and Peripherals Configuration
Machine Codes and Peripherals ConfigurationProduct Name Code EU NA AA KOR TWN CHN Platen Cover PN2000 D700 N/A N/A -01 -01 N/A -01 ARDF DF3090 D779 N/A N/A -17 -17 -17 -21 Handset HS3020 D739 -17 N/A N/A N/A N/A N/A Marker Type 30 H903 -02 -02 -02 N/A -02 N/A ADF Handle Type C D593 -81 -81 -81 -81 -81 -81 RICOH e-Sharing Box D668 -01 -02 -03 -03 -03 -04 SD Card for Fonts Type D D641 N/A -54 N/A N/A N/A N/A Unicode Font Package for SAP(R) 1 License B869 -01 -01 -01 -01 -01 -01 Unicode Font Package for SAP(R) 10 License B869 -02 -02 -02 -02 -02 -02 Unicode Font Package for SAP(R) 100 License B869 -03 -03 -03 -03 -03 -03 Optional Counter Interface Unit Type M12 B870 -21 -21 -21 -21 -21 -21 Key Counter Bracket Type M3 D739 -09 -09 -09 -09 -09 -09 Card Reader Bracket Type 3352 D593 -61 -61 -61 -61 -61 -61 Bluetooth Interface Unit Type D D566 -01 -01 -01 N/A N/A N/A Enhanced Security HDD Option Type M12 D3A6 -02 -02 N/A N/A N/A N/A OCR Unit Type M13 D3AC -23 -24 -25 -25 -25 -25
- DIAGRAM
- MAIN MACHINE
- PRODUCT OVERVIEW
| No. | Item | Code | Remarks |
| 1 | Banner Paper Guide Tray Type M19 | D3BF-00 | Common (D238/D239/D240/D241/D242) |
| 2 | Paper Feed Unit PB3150 | D694-17, -21 | |
| 3 | Caster Table Type M3 | D178-02 | |
| 4 | Paper Feed Unit PB3210 (EU) Paper Feed Unit PB3220 (NA, Asia, KOR, TWN, CHN) | D787-17 D787-18, -22 | Common (D176/D177/D237) |
| 5 | 1 Bin Tray BN3110 | D3CQ-17, -21 | Common (D238/D239/D240/D241/D242) |
| 6 | Bridge Unit BU3070 | D685-18, -22 | |
| 7 | Internal Shift Tray SH3070 | D691-17, -21 | |
| 8 | Side Tray Type M3 | D725-18, -22 | |
| 9 | Internal Finisher SR3130 | D690-18, -22 |