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Error screens during updating


5.4 ERROR SCREENS DURING UPDATING


image

EXX shows an error code.

(This error is generated if update was performed when a printer application startup card is removed after system startup. An error indicating failure of card access is displayed on the screen.)

For error codes, refer to the following table:

Updating the Firmware

Updating the Firmware

Updating the Firmware

Error Code List


Code

Contents

Solutions


20

Physical address mapping cannot be performed.

1. Reinsert the SD card.

2. Replace the SD card.


21

Memory acquisition cannot be performed.

1. Connect the HDD correctly.

2. Replace the HDD.


22

Compressed data decompression failure.

The ROM update data in the SD card is incorrect or damaged.


23


ROM update program startup error

Controller program fault.

Controller program reinstallation, or controller board replacement


24


Card access error

1. Reinsert the SD card.

2. Replace the SD card.


30

During print download, there is no HDD.

1. Connect the HDD correctly.

2. Replace the HDD.


31

Data during download continuation is not correct.

Insert the SD card containing continuation target module data. Reinstallation required.


32


Data during download interrupt is not correct.

Insert the SD card containing recovery target module data after interruption. Reinstallation required.

Error screens during updating


Code

Contents

Solutions


33


Card version is not correct.

ROM data in the SD card is incorrect or damaged.


34


There is no module which matches the destination.

Re-enter ROM update data with correct destination (domestic/overseas/OEM) in the SD card.


35

There is no module corresponding to the module.

Re-enter ROM update data for the correct device in the SD card.


36

For another reason, there is no rewrite target module.

Re-enter ROM update data for the correct device in the SD card.


40


Motor download execution malfunction

Re-enter the data in the SD card. Alternatively, replace the engine circuit board. Reinstallation required.


42


Control unit download execution malfunction

Re-enter data in the SD card. Alternatively, replace the control unit board.

Reinstallation required.


43

Print download execution malfunction

Re-enter data in the SD card. Alternatively, replace the HDD. Reinstallation required.


44


Controller download execution malfunction

Re-enter data in the SD card. Alternatively, replace the controller board. Reinstallation required.


50

Electronic authentication check NG

Re-enter ROM update data for the correct device in the SD card.


The PDF firmware installed as standard contains a program required to print PS3 data as default. However, this PS3 program is normally disabled.

The PS3 firmware is a dongle (key) which enables PS3 data printing functions. When the PS3 firmware is installed, the PS3 program in the PDF firmware is enabled. Due to this specification, the self-diagnosis result report shows the ROM part number/software version of the PDF firmware contained in the PS3 program.


UPDATING THE VM FIRMWARE


RE V IS ION H IST ORY

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Date

Added/ Updated/ New



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