History Checking Method Ricoh MP C2004 C2504 Service Manual

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Jam Detection ‌‌‌

6.14.3 PAPER JAM HISTORY

History Checking Method

Plotter (print engine) jam history can be displayed using SP7-507.

 SP7-507-001 "Plotter Jam: History Latest"

 SP7-507-002 "Plotter Jam: History Latest1"

 SP7-507-003 "Plotter Jam: History Latest2"

 SP7-507-004 "Plotter Jam: History Latest3"

 SP7-507-005 "Plotter Jam: History Latest4"

 SP7-507-006 "Plotter Jam: History Latest5"

 SP7-507-007 "Plotter Jam: History Latest6"

 SP7-507-008 "Plotter Jam: History Latest7"

 SP7-507-009 "Plotter Jam: History Latest8"

 SP7-507-010 "Plotter Jam: History Latest9"

Paper Jam Display

 CODE: Indicates the jam code.

 SIZE: Indicates the paper size code.

 TOTAL: Indicates the total counter (SP7-502-001).

 DATE: Indicates the date when the jam occurred.

 The jam history of the 10 latest jams is displayed.

 The first jam is not included in the history record.

6.14.4 JAM CODES AND DISPLAY CODES

 Cause code: Jam cause code displayed by log data

 Display code: Jam position displayed on control panel

Late jam

The paper has failed to arrive within the prescribed time due to a jam that has occurred upstream of the referenced sensor.

Lag jam

The paper has failed to leave the location of the referenced sensor within the prescribed time due to a jam downstream of the referenced sensor.

Jam Detection

Troubleshooting

Stay jam

The paper is within the location of the referenced sensor.

ARDF DF3090

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
014	Skew Correction Sensor				P
064	Skew Correction Sensor				P
016	Registration Sensor				P
066	Registration Sensor				P
017	Exit Sensor				P
067	Exit Sensor				P
239	Misfeed: Original Removed				P

SPDF DF3100

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
013	Separation Sensor				P
063	Separation Sensor				P
014	Skew Correction Sensor				P
064	Skew Correction Sensor				P
015	Pre-Scanning Entrance Sensor				P
065	Pre-Scanning Entrance Sensor				P
016	Registration Sensor				P
066	Registration Sensor				P
017	Exit Sensor				P
067	Exit Sensor				P
239	Misfeed: Original Removed				P

Jam Detection

Cause code

Cause of jam

Late Jam

Lag Jam

Stay Jam

Display code

001

Initial jam

001

Overload jam

Main Machine

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
001	Transport Sensor 1				A
001	Transport Sensor 2				A
001	Registration Sensor				B
001	Fusing Entrance Sensor				C
001	Fusing Exit Sensor				C
001	Paper Exit Sensor				C
001	Reverse Sensor				C
001	Duplex Exit Sensor				Z
001	Duplex Entrance Sensor				Z
003	Paper not fed from tray 1				A1
004	Paper not fed from tray 2				A2
008	Paper not fed from bypass tray				A
009	Paper not transported to duplex unit				Z
096	Disappearance of the detection Timing Only remaining paper position information displayed
011	Transport Sensor 1				A
012	Transport Sensor 2				A
017	Registration Sensor				A
018	Fusing Entrance Sensor				B

Troubleshooting

Jam Detection

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
019	Fusing Exit Sensor				C
020	Paper Exit Sensor				C
051	Transport Sensor 1 (when paper not fed from Tray 1)				A
052	Transport Sensor 2				A
048	Transport Sensor 1 (when paper not fed from Bypass Tray)				A
057	Registration Sensor				B
060	Paper Exit Sensor				C
024	Reverse Sensor				C
064	Reverse Sensor				C
025	Duplex Exit Sensor				Z
025	Duplex Exit Sensor & No Paper at Duplex Entrance Sensor				Z
065	Duplex Exit Sensor				Z
027	Duplex Entrance Sensor				C
027	Duplex Entrance Sensor & No Paper at Reverse Sensor				Z
067	Duplex Entrance Sensor				A

Paper Feed Unit PB3150

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
005	Paper not fed from tray 3				Y1
013	Vertical Transport Sensor (Tray 3)				Y
053	Vertical Transport Sensor (Tray 3)				Y

Jam Detection

Cause code

Cause of jam

Late Jam

Lag Jam

Stay Jam

Display code

001

Vertical Transport Sensor (Tray 3)

Paper Feed Unit PB3220/PB3210

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
005	Paper not fed from tray 3				Y1
013	Vertical Transport Sensor (Tray 3)				Y
053	Vertical Transport Sensor (Tray 3)				Y
001	Vertical Transport Sensor (Tray 3)				Y
006	Paper not fed from tray 4				Y2
014	Vertical Transport Sensor (Tray 4)				Y
054	Vertical Transport Sensor (Tray 4)				Y
001	Vertical Transport Sensor (Tray 4)				Y

Bridge Unit BU3070

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
021	Paper Exit Sensor (Bridge Unit)				D
022	Relay Transport Sensor (Bridge Unit)				D
061	Paper Exit Sensor (Bridge Unit)				D
062	Relay Transport Sensor (Bridge Unit)				D

Jam Detection

Troubleshooting

Internal Finisher SR3130

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
100	Inlet Sensor				R1-R2
101	Inlet Sensor				R1-R2
102	Transport sensor				R1-R2
103	Transport sensor				R1-R2
104	Paper Exit Unit				R1-R2
105	Jogger fence motor (front)				R1-R2
106	Jogger fence motor (rear)				R1-R2
107	Shift Roller Motor				R1-R2
108	Positioning Roller Motor				R1-R2
109	Paper Exit Guide Plate Open/Close Motor				R1-R2
110	Stapler Retreat Motor				R1-R2
111	Shift Tray Ascent/Descent Motor				R1-R2
112	Stapler Motor				R1-R2
113	Paper Press Motor				R1-R2
114	Punch Motor				R1-R2
115	Punch Displacement Motor				R1-R2
116	Horizontal Registration Displacement Motor				R1-R2
148	Paper exit end not responding				R1-R2
149	Main instruction data defect				R1-R2

Jam Detection

Booklet Finisher SR3220

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
200	Paper Entrance				R1-R4
201	Paper Entrance				R1-R4
202	Proof Exit				R1-R4
203	Proof Exit				R1-R4
204	Intermediate transport (right)				R1-R4
205	Intermediate transport (left)				R1-R4
206	Intermediate transport (left)				R1-R4
207	Shift Exit				R1-R4
208	Shift Exit				R1-R4
209	Stack Transport				R5-R10
210	Rear Edge Stopper Transport				R5-R10
211	Rear Edge Stopper Transport				R5-R10
212	Paper did not reach middle folding exit				R5-R10
213	Middle Folding exit				R5-R10
220	Jam in inlet transport motor				R1-R4
221	Jam in proof transport motor				R1-R4
222	Jam in exit transport/positioning/approach roller motor				R1-R4
223	Jam in shift motor				R1-R4
224	Jam in jogger motor				R1-R4
225	Jam in exit guide plate open/close motor				R1-R4
226	Jam release motor				R1-R4

Troubleshooting

Jam Detection

Cause code	Cause of jam	Late Jam	Lag Jam	Stay Jam	Display code
227	Jam in tray ascent/descent motor				R1-R4
228	Jam in positioning roller motor				R1-R4
229	Jam in stapler retreat motor				R1-R4
230	Jam in stapler motor				R1-R4
231	Jam in punch system motor				R1-R4
232	Jam in stack transport motor				R5-R10
233	Jam in rear edge stopper motor				R5-R10
234	Jam in folding brade motor				R5-R10
235	Jam in paper exit guide drive motor				R1-R4
236	Jam in stapleless stapler transfer motor				R1-R4
237	Jam in staple motor (stapleless)				R1-R4
238	Jam in paper guide motor				R1-R4
248	Paper exit end is not responding				R1-R4
249	Main instruction data defect				R1-R4

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