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Troubleshooting for SC Errors
Troubleshooting
Troubleshooting
Troubleshooting
4. Replace PSU
6.12.7 WHEN SC672 (CONTROLLER START UP ERROR) IS DISPLAYED
Symptom
Note: CTL = Controller The following occur:
SC672-00 | Communication error between operation panel and CTL after machine is powered on. |
SC672-10 | Communication error (receive) between operation panel and CTL after machine is powered on. |
SC672-11 | Communication error (send) between operation panel and CTL after machine is powered on. |
SC672-12 | Communication error between operation panel and CTL after normal start-up. |
SC672-13 | Communication error between operation panel and CTL after normal start-up; Operation panel not detected. |
SC672 does not appear on the SMC report, as it is not logged.
The Smart Operation Panel communicates with the controller via a USB cable and IPU. SC672 is triggered when the panel cannot communicate with the controller.
Causes
Possible causes of SC672 include:
USB communication path failure (USB cable, IPU)
CTL boot up error and/or operation panel boot up error due to abnormal break in operations of CTL.
Possible causes of operation panel cannot light include:
USB communication path failure (USB cable, IPU)
Operation panel cannot communicate with CTL due to CTL boot-up error