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Service Call 501-584


Pressure Roller Thermistor (Full-bleed edge) Error (SC58*-**)


SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC581-01

A

Pressure Roller Thermistor (Full-bleed edge) Thermistor Disconnection

SC581-05

D

Pressure Roller Thermistor (Full-bleed edge) Disconnection (Low Power)



Below 0 degree C detected for 40 sec. continuously. Detection period: 0.1 sec, detection count: 10 times or more.

Thermistor disconnection

Connector disconnected

Harness disconnection in the fusing unit

Harness disconnection between the fusing unit and the BCU or the PSU (AC controller board)

BCU defective

Fusing lamp defective

AC controller board defective

1. Check the power supply voltage and reconnect the cable to the outlet. (-05 only)

2. Reconnect the connectors (between the fusing unit and the BCU or the PSU (AC controller board).

3. Replace the thermistor.

4. Replace the fusing unit.

5. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board).

6. Replace the BCU.

7. Replace the fusing sleeve belt unit.

8. Replace the PSU (AC controller board).

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 501-584



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC582-04

A

Pressure Roller Thermistor (Full-bleed edge) Does Not Reload

SC582-05

D

Pressure Roller Thermistor (Full-bleed edge) Does Not Reload (Low Power)



After starting continuous job with paper width of 257 mm or more, does not reach 0 degrees C after 100 sec.

Outside input voltage guarantee

Thermistor dirt

Thermistor modification/float

After excessive temperature rise prevention unit operation

Fusing lamp disconnection

Harness disconnection between the fusing unit and the BCU or the PSU (AC controller board)

Thermopile defective

BCU defective

AC controller board defective

1. Check the power supply voltage and reconnect the cable to the outlet.

2. Clean or replace the thermistor.

3. Replace the fusing sleeve thermostat.

4. Replace the fusing sleeve belt unit.

5. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board).

6. Replace the thermopile (edge).

7. Replace the BCU.

8. Replace the PSU (AC controller board).

Service Call 501-584



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC583-00

A

Pressure Roller Thermistor (Full-bleed edge) High Temperature Detection (software)

Above 230 degrees C detected for 1 sec continuously. Detection period: 0.1 sec, detection count: 10 times or more.

Paper setting misdetection

Incorrect paper position in the paper feed tray

Jammed paper between the thermopile and fusing unit

Thermopile lens dirt.

Thermopile modification/float

Harness disconnection between the fusing unit and the BCU or the PSU (AC controller board)

Triac defective (short-circuit)

BCU failure

AC controller board failure

1. Check the paper settings.

2. Check the paper position in the paper feed tray.

3. Reconnect the connectors (main machine side, BCU side).

4. Remove the jammed paper between the thermopile and fusing unit.

5. Clean or replace the thermopile (edge).

6. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board).

7. Replace the BCU.

8. Replace the PSU (AC controller board).

If the problem cannot be solved after performing the above steps, replace the fusing unit.

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 501-584



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC584-00

A

Pressure Roller Thermistor (Full-bleed edge) High Temperature Detection (hardware)

Above 240 degrees C detected

Paper setting misdetection

Incorrect paper position in the paper feed tray

Jammed paper between the thermopile and fusing unit

Thermopile lens dirt

Thermopile modification/float

Pressure roller HP sensor disconnected

Harness disconnection between the fusing unit and the BCU or the PSU (AC controller board)

Triac defective (short-circuit)

BCU failure

AC controller board failure

1. Check the paper settings.

2. Check the paper position in the paper feed tray.

3. Reconnect the connectors (main machine side, BCU side).

4. Remove the jammed paper between the thermopile and fusing unit.

5. Clean or replace the thermopile (edge).

6. Inspect the pressure roller HP sensor with SP5-803-047.

7. Replace the harness between the fusing unit and the BCU or the PSU (AC controller board).

8. Replace the BCU.

9. Replace the PSU (AC controller board).

If the problem cannot be solved after performing the above steps, replace the fusing unit.