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Service Call 202-285


Troubleshooting

Troubleshooting

Troubleshooting

6.4 SERVICE CALL 202-285


6.4.1 SC200 (ENGINE: IMAGE WRITING)


SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC202-00

D

Polygon Motor: ON Timeout Error

After the polygon motor turned on, or within the specified time (sec.) after the rpm’s changed, the motor did not enter READY status.

The interface harness to the polygon motor driver damaged or not connected correctly.

Polygon motor or polygon motor driver defective

Polygon motor drive pulse cannot be output correctly. (Polygon controller)

XSCRDY signal observation failing (Polygon controller)

1. Turn the main power OFF/ON.

2. Reconnect the connectors between LD unit and IPU.

3. Check CN586 (a connector with 1 pin) for the polygon mirror motor from the PSU.

4. Replace the LD unit (Polygon mirror motor).

5. Replace the harness between the LD unit and IPU.

6. Replace the IPU.

7. Replace the PSU (or fuses on PSU).

Service Call 202-285



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC203-00

D

Polygon Motor: OFF Timeout Error

The XSCRDY signal (polygon ready) never becomes inactive

(H) within 3 sec. after the polygon motor went OFF.

The interface harness to the polygon motor driver damaged or not connected correctly.

Polygon motor or polygon motor driver defective

Polygon motor drive pulse cannot be output correctly. (Polygon controller)

XSCRDY signal observation failing (Polygon controller)

1. Turn the main power OFF/ON.

2. Reconnect the harness between LD unit and IPU.

3. Check CN586 (a connector with 1 pin) for the polygon mirror motor from the PSU.

4. Replace the LD unit (Polygon mirror motor).

5. Replace the harness between the LD unit and IPU.

6. Replace the IPU.

7. Replace the PSU (or fuses on PSU).

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 202-285



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC204-00

D

Polygon Motor: XSCRDY Signal Error

During polygon motor rotation, the XSCRDY signal was inactive

(H) for longer than one rotation of the polygon.

The interface harness to the polygon motor driver damaged or not connected correctly.

Polygon motor or polygon motor driver defective

1. Turn the main power OFF/ON.

2. Reconnect the connectors between LD unit and IPU.

3. Check CN586 (a connector with 1 pin) for the polygon mirror motor from the PSU.

4. Replace the LD unit (Polygon mirror motor).

5. Replace the harness between the LD unit and IPU.

6. Replace the IPU.

7. Replace the PSU (or fuses on PSU).

Service Call 202-285



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC220-01

D

Leading Edge: LD1 synchronization detection error: Bk

SC220-04

D

Leading Edge: LD1 synchronization detection error: Ye



The leading edge LD0 synchronization detection signal of the corresponding color was not output within the specified time (sec.) while the polygon mirror motor was operating at normal speed.

The interface harness to the synchronization detection unit damaged or not connected correctly.

Synchronization detection board defective

Beam does not enter photo detector.

Abnormality around GAVD

LDB defective

1. Turn the main power OFF/ON.

2. Check for condensation on the LDB.

3. Reconnect the connectors between LDB (Synchronizing detector board) and IPU.

4. Replace the LD unit.

5. Replace the IPU

6. Replace the harness between LDB (Synchronizing detector board) and IPU.

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 202-285



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC230-01

D

FGATE ON error: Bk

SC230-02

D

FGATE ON error: Cy

SC230-03

D

FGATE ON error: Ma

SC230-04

D

FGATE ON error: Ye



The FGATE signal did not turn ON within the specified time (sec.) after the writing process of the corresponding color started.

Image processing ASIC defective on IPU

Harness between IPU and LDB defective

1. Turn the main power OFF/ON.

2. Reconnect the connectors between IPU and controller board.

3. Replace the IPU.



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC231-01

D

FGATE OFF error: Bk

SC231-02

D

FGATE OFF error: Cy

SC231-03

D

FGATE OFF error: Ma

SC231-04

D

FGATE OFF error: Ye



The FGATE signal did not turn OFF within the specified time (sec.) after the writing process of the corresponding color ended.

The FGATE signal did not turn OFF when the next job of the corresponding color started.

Image processing ASIC defective on IPU

Harness between IPU and LDB defective

Service Call 202-285


SC No.

Type

Error Name/Error Condition/Major Cause/Solution



1. Turn the main power OFF/ON.

2. Reconnect the connectors between IPU and controller board.

3. Replace the IPU.



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC240-01

D

LD error: Bk

SC240-02

D

LD error: Cy

SC240-03

D

LD error: Ma

SC240-04

D

LD error: Ye



If LD error terminal of LD driver of corresponding color is asserted after LD initialization.

If an error is detected during initialization of LD driver which detects Ith/Ieta of LD of corresponding color.

LD degradation (LD broken, shift of output characteristics etc.)

The interface harness damaged or not connected correctly.

LD driver defective

1. Turn the main power OFF/ON.

2. Check the value in SP2-110-001 to 004 (LD Driver), the default is "0h".

If current value is "0", perform step 4.

If current value is "1", perform steps 3 and 5.

3. Reconnect the connectors between LDB and IPU.

4. Replace the LD unit

5. Replace the harness between LDB to IPU.

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 202-285



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC272-01

D

LD driver communication error: Bk

SC272-02

D

LD driver communication error: Cy

SC272-03

D

LD driver communication error: Ma

SC272-04

D

LD driver communication error: Ye



In view of parity, 3 retries were performed

BCU defective

Harness defective

LDB defective

1. Turn the main power OFF/ON.

2. Reconnect the following connectors;

LDB-IPU harness

IPU-BCU harness

3. Replace the LD unit.

4. Replace the BCU.

5. Replace the following harnesses;

LDB-IPU harness

IPU-BCU harness

Service Call 202-285



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC272-10

D

LD driver communication error: Other

LD voltage does not satisfy the specified voltage (5 V).

BCU defective (LD5V Power error)

LDB defective (LD drive error)

LDB connector defective (loose, broken)

Interlock switch defective

1. Turn the main power OFF/ON.

2. Reconnect the connectors between LDB and IPU.

3. Replace the IPU.

4. Replace the LD unit.

5. Replace the harness between LDB and IPU.

6. Replace the interlock switch.



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC285-01

C

Laser optics positioning motor (in LD unit) :Power control error

The power supply from PSU is not supplied to the laser optics positioning motors.

Software error

Imaging IOB defective

BCU defective

1. Turn the main power OFF/ON.

2. Update the firmware.

3. Replace the imaging IOB.

4. Replace the BCU.

Troubleshooting

Troubleshooting

Troubleshooting

Service Call 202-285



SC No.

Type

Error Name/Error Condition/Major Cause/Solution

SC285-02

C

MUSIC error

The results of MUSIC pattern reading failed 4 times.

(even if mode e (real time MUSIC) fails, the error count is not incremented (+1))

For details about cause and solution, refer to page 6-219 "When SC285-02 (MUSIC Error) Is Displayed".

 

SC200 (ENGINE: IMAGE WRITING)