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6.3 SERVICE CALL 101-195
6.3.1 SC100 (ENGINE: SCANNING)
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC101-01 | D | LED Error (Scanning) |
The white level peak did not reach the prescribed threshold when the white guide plate was scanned. | ||
Scanner Carriage defective BCU defective Connector defective (disconnected, loose) Harness defective IPU defective Condensation in scanner unit White Reference Seal dirty or installed incorrectly (sheet-through exposure glass) White Guide Plate, or White Roller dirty or installed incorrectly (SPDF/ARDF) |
Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Clean the white guide plate, or white roller (SPDF/ARDF). 2. Reconnect the following connectors; Scanner Carriage - IPU harness (FFC) SBU - LEDB harness (FFC) IPU- BCU harness 3. Check the white reference seal that attached back of sheet-through exposure glass. Replace the sheet-through exposure glass, if dirty or damaged. 4. Replace the white guide plate, or white roller (SPDF/ARDF). 5. Replace the Scanner Carriage. 6. Replace the IPU. 7. Replace the following harnesses; Scanner Carriage - IPU harness (FFC) IPU - BCU harness 8. Replace the BCU. | ||
SC101-02 | D | LED Error (LED illumination adjustment) |
LED error was detected. | ||
Connector defective (disconnected, loose) Scanner Carriage defective IPU defective Harness defective BCU defective |
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Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the following connectors; Scanner Carriage - IPU harness (FFC) SBU - LEDB harness (FFC) IPU- BCU harness 2. Check the white reference seal that attached back of sheet-through exposure glass. Replace the sheet-through exposure glass, if dirty or damaged. 3. Replace the Scanner Carriage. 4. Replace the IPU. 5. Replace the following harnesses; Scanner Carriage - IPU harness (FFC) IPU - BCU harness 6. Replace the BCU. |
Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC102-00 | D | LED Illumination Adjustment Error |
The white level peak reached the prescribed threshold when the white plate was scanned after a specified number of adjustments. | ||
LED defective IDB (LED driver) defective SBU defective IPU defective Power/signal harness defective | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the power/signal harness. 2. Replace the following parts: Replace the Scanner Carriage. Replace the IPU board. Replace the power/signal harness. |
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Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC120-00 | D | Scanner Home Position Error 1 |
The scanner home position sensor does not go OFF. Details: Error detection timing During homing (when the machine is turned ON or when it returns from energy save mode) During an automatic adjustment (when the machine is turned ON or when it returns from energy save mode) During a scan from the ADF/ARDF or exposure glass. | ||
Scanner motor driver defective Scanner motor defective Scanner HP sensor defective Harness defective Timing belt, pulley, wire, or carriage not installed correctly | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. 1. Replace the following parts: Replace the HP sensor Replace the scanner motor Replace the harness. |
Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC121-00 | D | Scanner Home Position Error 2 |
The scanner home position sensor does not go ON. Details: Error detection timing During homing During an automatic adjustment During a scan from the ADF/ARDF or exposure glass. | ||
Scanner motor driver defective Scanner motor defective Scanner HP sensor defective Harness defective Timing belt, pulley, wire, or carriage not installed correctly | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. 1. Replace the following parts: Replace the home position sensor Replace the scanner motor Replace the harness. |
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Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC141-00 | D | Black level detection error |
The black level cannot be adjusted within the target during auto gain control. | ||
Scanner Carriage defective IPU defective Harness defective BCU defective | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the following connectors; Scanner Carriage - IPU harness (FFC) IPU- BCU harness 2. Replace the Scanner Carriage. 3. Replace the IPU. 4. Replace the following harnesses; Scanner Carriage - IPU harness (FFC) IPU - BCU harness 5. Replace the BCU. |
Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC142-00 | D | White level detection error |
The white level cannot be adjusted to the second target level within the target during auto gain control. | ||
Scanner Carriage defective IPU defective Harness defective Connector defective (disconnected, loose) Condensation in scanner unit White plate dirty or installed incorrectly | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the following connectors; Scanner Carriage - IPU harness (FFC) SBU - LEDB harness (FFC) IPU- BCU harness 2. Check the white reference seal that attached back of sheet-through exposure glass. Replace the sheet-through exposure glass, if dirty or damaged. 3. Replace the scanner carriage. 4. Replace the IPU. 5. Replace the following harnesses; Scanner Carriage - IPU harness (FFC) IPU - BCU harness 6. Replace the BCU. |
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Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC144-00 | D | SBU Communication Error |
The machine cannot detect that the Scanner Carriage is connected. The machine cannot communicate with the Scanner Carriage. The communication data is incorrect. | ||
Scanner Carriage defective IPU defective BCU defective Harness defective | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the following connectors; Scanner Carriage - IPU harness (FFC) IPU- BCU harness 2. Replace the Scanner Carriage. 3. Replace the IPU. 4. Replace the BCU. 5. Replace the following harnesses; Scanner Carriage - IPU harness (FFC) IPU - BCU harness |
Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC151-00 | D | Black Level Error: Side 2 |
The black level scanned is not specified range. | ||
CIS for SPDF defective SPDF main board defective Harness defective | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the SPDF main board - CIS connectors if they are disconnected, or loose. 2. Replace the CIS for SPDF 3. Replace the following harnesses; SPDF main board - CIS IPU -SPDF main board 4. Replace the SPDF main board. |
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Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC152-00 | D | White Level Error: Side 2 |
The shading data peak value read out from the CIS is not specified range from the target value. | ||
CIS defective White roller defective SPDF main board defective Harness defective | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the SPDF main board - CIS connectors if they are disconnected, or loose. 2. Replace the CIS for SPDF 3. Replace the following harnesses; SPDF main board - CIS IPU -SPDF main board 4. Replace the SPDF main board. |
Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC154-00 | D | Scanner Communication Error: Side 2 |
The value read out from the ASIC and FROM area inside the CIS is different from the expected value. | ||
CIS defective "FROM" area error SPDF main board defective Connector defective (loose, broken) | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the SPDF main board - CIS connectors if they are disconnected, or loose. 2. Replace the CIS for SPDF 3. Replace the following harnesses; SPDF main board - CIS IPU -SPDF main board 4. Replace the SPDF main board. |
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Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC161-02 | D | IPU error (Lsync Error: Side 2) |
The machine detects the error from the results of self-diagnostic test before scanning the side 2. | ||
harness defective between CIS and IPU (disconnected, loose) CIS defective IPU defective (ASIC: Macaron error) | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the IPU - CIS connectors if they are disconnected, or loose. 2. Replace the CIS for SPDF. 3. Replace the IPU - CIS harness. 4. Replace the IPU. |
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC161-20 | D | IPU error (DRAM initialization failure) |
An error occurred during performed every time the machine is turned on, or returns to full operation from energy save mode. | ||
IPU defective (Macaron/ DRAM device connection error) DRAM device defective | ||
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. 1. Reconnect the all connectors on IPU board if they are disconnected, or loose. 2. Replace the IPU, and BCU. |
Service Call 101-195
SC No. | Type | Error Name/Error Condition/Major Cause/Solution |
SC195-00 | D | Machine serial number error |
Comparison of the product identification code in the machine serial number (11 digits). | ||
The product identification code in the machine serial number (11 digits) does not match. | ||
Re-enter the machine serial number. |