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Self-Diagnostic Mode



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6.1.4 HDD-RELATED MESSAGE

When an error occurs to the HDD, the HDD abnormality message appears on the operation panel and the screen for formatting is displayed. Also when replacing the HDD, a message "Hard Disk is replaced." appears on the operation panel and the screen for formatting is displayed.

Refer to the table shown below for the conditions of the message display.


Even when replacing the controller board, a banner "Hard Disk is replaced." appears. It is because the machine recognizes HDD has been replaced when the controller board that does not hold the HDD identification information is attached.

Message list



Message

Display Type

Normal/ Abnormal

Error Condition/ Major Cause/ Solution


SC870


banner


abnormal

The HDD cannot be accessed at power-on.

NVRAM defective

Turn the main power off/on to initialize the machine.

*When replacing the NVRAM, if possible, back up the address book before replacing the NVRAM and restore it after replacing the NVRAM.

Self-Diagnostic Mode



Message

Display Type

Normal/ Abnormal

Error Condition/ Major Cause/ Solution


Hard Disk will be formatted due to problem with Hard Disk.


pop-up formatting button


abnormal

Management file on the HDD can not be read. Or the file system can not be mounted.

HDD defective

Replace the HDD.


Problem with the Encryption Key for Hard Disk. Format Hard Disk.


pop-up formatting button


abnormal

The encryption key for the HDD is abnormal.

HDD defective

Replace the HDD.


Hard Disk is replaced. Format Hard Disk.


pop-up formatting button


normal

A new HDD is attached.

A new HDD attached

Push the formatting button.


Hard Disk is replaced.


banner


abnormal

The HDD is replaced (Data can be read).

Controller board replaced

After starting the machine without an HDD, a new HDD is attached to the machine and then restart the machine.

Turn the main power off/on.

Formatting Hard Disk... Please wait, also make sure the main power switch is not turned off.


pop-up


abnormal

Pushing the formatting button.

Formatting the HDD

-


Hard Disk is formatted. Turn main power switch off then on.


pop-up


abnormal

Formatting the HDD is finished.

Formatting the HDD

Turn the main power off/on.