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Troubleshooting
Troubleshooting
Troubleshooting
6. TROUBLESHOOTING
6.1 SELF-DIAGNOSTIC MODE
6.1.1 SC AUTOMATIC REBOOT
When an ordinary SC (pattern D) is generated, automatically reboot is performed. Automatic reboot or reboot by user operation can be set by SP5-875-001 (SC automatic reboot setting out) (default value: 0 "Automatic reboot").
When a type D occurs, automatic reboot is done or the machine display asks the customer if it can reboot. However, when the SC occurs twice in a short time, the machine sends a report to the
@Remote server without rebooting. This is because just rebooting may not be a good solution if an SC occurs twice.
When an automatic reboot is performed, a confirmation screen is displayed after reboot. The confirmation screen can be cancelled by pressing the [OK] key (display is not cancelled only when the main power switch is switched OFF to ON).
Screen display during reboot
Status display on the current screen
Post-processing ...... Post-processing during printing, etc.
Automatic reboot .... After operation end Post-processing
Until automatic reboot
Reset key (Reboot key) Key to perform reboot
# Cancel key is not displayed.
Turn on spanner LED (same as when an SC is generated).
Operation during SC reboot
Timing of SC reboot
When @Remote is enabled, and when a NRS alarm*1 is not generated, the corresponding SC is the object of an automatic reboot.
*1 NRS alarm: Issued when an ordinary SC (type D) is generated twice while the total counter counts 10 times.
Time to automatic reboot
Reboot is performed 30 seconds after an engine reboot is possible, after the end of post-processing during printing, etc.
At that time, a reboot is performed even if the MFP is operating. The engine does not start process control when a reboot is possible.
Self-Diagnostic Mode
Automatic reboot
See the flowchart below.
For the SC list of automatic reboot, refer to page 6-10 "List of Automatic Reboot Target SC".