Error message / screen display

Explanation

Solution

Insert a correct SD card.

-

 Remove the SD card and insert it again.

 Make sure that the directory of the SD card is correct. You must create the "app" folder in the root directory of the SD card and put the zip file in the "app" folder.

You are trying to install the same application with a different part number. Is it OK to continue?

Displayed when you attempt to update an application that is the same but has a different part number.

Check the file, and select [OK] or [Cancel].

Some applications could not be installed.

Displayed in the following cases.

 You attempted to update a module (application) in use.

 The application is corrupted.

Restart the control panel and repeat the update procedure.

Error message / screen display

Explanation

Solution

-

(The application you want to update is not displayed in the list of applications.)

-

 Make sure that the directory of the SD card is correct. You must create the "app" folder in the root directory of the SD card and put the zip file in the "app" folder.

 Check the application file in the SD card.

Error code

Explanation

101

Server connection error

102

Signature verification error

103

License error (for example, the product key was keyed in wrongly)

215

Dependency check error

Displayed when the control panel firmware version does not meet the installation requirement of the application.

Example: The firmware version of the control panel is 1.02 and you attempted to install an application that requires firmware version 1.03.

20X

Other errors