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D129/D130

TABLE OF CONTENTS

1. PRODUCT INFORMATION 1-1

1.1 SPECIFICATIONS 1-1

1.2 MACHINE CONFIGURATION 1-2

1.2.1 COPIER 1-2

1.3 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS 1-5

1.4 OVERVIEW 1-6

1.4.1 COMPONENT LAYOUT 1-6

1.4.2 PAPER PATH 1-8

1.4.3 DRIVE LAYOUT 1-9

2. INSTALLATION 2-1

2.1 INSTALLATION REQUIREMENTS 2-1

2.1.1 ENVIRONMENT 2-2

2.1.2 MACHINE LEVEL 2-2

2.1.3 MINIMUM SPACE REQUIREMENTS 2-3

2.1.4 POWER REQUIREMENTS 2-3

2.2 INSTALLATION FLOW CHART 2-4

2.3 MAIN MACHINE INSTALLATION 2-5

2.3.1 ACCESSORY CHECK 2-5

2.3.2 INSTALLATION PROCEDURE 2-7

Preliminary Procedures 2-7

PCDU (Photoconductor and Development Unit) 2-10

Toner Bottle 2-13

Paper Trays 2-13

Initialize TD Sensor and Developer 2-14

Set Paper Size for Paper Trays 2-14

Electrical Total Counter 2-14

Exposure Glass Cleaner 2-15

Settings Relevant to the Service Contract 2-15

Data Overwrite Security 2-16

HDD Encryption 2-17

App 2 Me Setting (SP model only) 2-18

2.3.3 MOVING THE MACHINE 2-19

2.3.4 TRANSPORTING THE MACHINE 2-19

2.4 PAPER FEED UNIT INSTALLATION (D580) 2-20

2.4.1 ACCESSORY CHECK 2-20

2.4.2 INSTALLATION PROCEDURE 2-20

2.5 2000-SHEET LCT INSTALLATION (D581) 2-23

2.5.1 ACCESSORY CHECK 2-23

2.5.2 INSTALLATION PROCEDURE 2-23

2.6 1200-SHEET LCT INSTALLATION (D631) 2-26

2.6.1 COMPONENT CHECK 2-26

2.6.2 INSTALLATION PROCEDURE 2-27

2.7 ARDF INSTALLATION (D630) 2-29

2.7.1 COMPONENT CHECK 2-29

2.7.2 INSTALLATION PROCEDURE 2-29

2.8 1-BIN TRAY UNIT INSTALLATION (D632) 2-33

2.8.1 COMPONENT CHECK 2-33

2.8.2 INSTALLATION PROCEDURE 2-34

2.9 BRIDGE UNIT INSTALLATION (D634) 2-36

2.9.1 COMPONENT CHECK 2-36

2.9.2 INSTALLATION PROCEDURE 2-37

2.10 3000/2000-SHEET (BOOKLET) FINISHER (D636/D637) 2-41

2.10.1 ACCESSORY CHECK 2-41

2.10.2 INSTALLATION PROCEDURE 2-42

Support Tray Installation 2-45

2.11 PUNCH UNIT INSTALLATION (D570) 2-46

2.11.1 COMPONENT CHECK 2-46

2.11.2 INSTALLATION PROCEDURE 2-47

2.12 PLATEN COVER (D593) 2-52

2.13 1000-SHEET FINISHER (D588) 2-53

2.13.1 ACCESSORY CHECK 2-53

2.13.2 INSTALLATION PROCEDURE 2-54

2.14 SIDE TRAY (D635) 2-57

2.14.1 COMPONENT CHECK 2-57

2.14.2 INSTALLATION PROCEDURE 2-58

2.15 INTERNAL SHIFT TRAY (D633) 2-62

2.15.1 COMPONENT CHECK 2-62

2.15.2 INSTALLATION PROCEDURE 2-62

Rev. 04/23/2012

2.16 KEY COUNTER INSTALLATION 2-64

2.16.1 INSTALLATION PROCEDURE 2-64

2.17 KEY COUNTER INTERFACE UNIT INSTALLATION 2-66

2.17.1 INSTALLATION PROCEDURE 2-66

2.18 TRAY HEATER 2-68

2.18.1 INSTALLATION PROCEDURE 2-68

2.19 TRAY HEATER (OPTIONAL PAPER FEED UNIT) 2-70

2.19.1 COMPONENT CHECK 2-70

2.19.2 INSTALLATION PROCEDURE 2-71

For installing the tray heater in the D580 (Two-tray paper feed unit) . 2-71 For installing the tray heater in the D581 (LCT) 2-73

2.20 HDD INSTALLATION (D640-11) 2-76

2.20.1 COMPONENT CHECK 2-76

2.20.2 INSTALLATION PROCEDURE 2-77

After Installing the HDD 2-78

2.21 COPY DATA SECURITY UNIT (B829) 2-79

2.21.1 COMPONENT CHECK 2-79

2.21.2 INSTALLATION PROCEDURE 2-80

User Tool Setting 2-81

Check All Connections 2-82

2.22 BROWSER UNIT TYPE I 2-83

2.22.1 INSTALLATION PROCEDURE 2-83

2.22.2 UPDATE PROCEDURE 2-85

2.23 CARD READER BRACKET TYPE C3352 (D593) 2-87

2.23.1 COMPONENT CHECK 2-87

2.23.2 INSTALLATION PROCEDURE 2-88

2.34 FAX CONNECTION UNIT TYPE A (D629-31) (REMOTE FAX) 2-94

3. PREVENTIVE MAINTENANCE 3-1

3.1 PM TABLES 3-1

4. REPLACEMENT AND ADJUSTMENT 4-1

4.1 GENERAL CAUTIONS 4-1

4.1.1 LASER UNIT 4-1

4.1.2 USED TONER 4-1

4.2 SPECIAL TOOLS AND LUBRICANTS 4-2

4.2.1 SPECIAL TOOLS 4-2

4.2.2 LUBRICANTS 4-2

4.3 EXTERIOR COVERS 4-3

4.3.1 FRONT DOOR, UPPER AND LOWER INNER COVER 4-3

SM iii D129/D130

Rev. 09/11/2012

Upper Inner Cover 4-3

Lower Inner Cover 4-3

4.3.2 LEFT COVER 4-4

4.3.3 REAR COVER 4-4

4.3.4 RIGHT REAR COVER 4-5

4.3.5 FRONT RIGHT COVER 4-6

4.3.6 OPERATION PANEL & LCD 4-6

4.3.7 PAPER EXIT COVER 4-10

4.3.8 INNER TRAY 4-11

4.4 SCANNER 4-12

4.4.1 EXPOSURE GLASS 4-12

4.4.2 SCANNER EXTERIOR PANELS AND OPERATION PANEL 4-12

Operation panel 4-12

Scanner left cover 4-12

Scanner right cover 4-13

Scanner front cover 4-13

Scanner rear cover 4-13

4.4.3 LENS BLOCK ASSEMBLY 4-14

When reassembling 4-15

4.4.4 ORIGINAL SIZE SENSOR 4-15

4.4.5 EXPOSURE LAMP 4-17

Chromaticity rank adjustment 4-18

4.4.6 SCANNER HP SENSOR/PLATEN COVER SENSOR. 4-20

Scanner HP Sensor 4-20

Platen Cover Sensor 4-21

4.4.7 SCANNER MOTOR 4-22

4.4.8 SCANNER MOTOR DRIVE BOARD 4-24

4.4.9 FRONT SCANNER WIRE 4-24

Reassembling the Front Scanner Wire. 4-26

4.4.10 REAR SCANNER WIRE 4-29

Reassembling the Rear Scanner Wire 4-30

4.5 LASER UNIT 4-31

4.5.1 CAUTION DECAL LOCATIONS 4-31

4.5.2 LASER UNIT 4-31

4.5.3 POLYGON MIRROR MOTOR 4-33

4.5.4 LASER SYNCHRONIZATION DETECTOR 4-33

4.5.5 LD UNIT 4-34

Laser Beam Pitch Adjustment 4-34

D129/D130 iv SM

4.6 PCDU 4-37

4.6.1 PCDU (PHOTOCONDUCTOR AND DEVELOPMENT UNIT) 4-37

Reinstallation 4-37

4.6.2 DRUM 4-38

Re-installation 4-39

4.6.3 PICK-OFF PAWLS 4-40

Pick-off Pawl Position Adjustment 4-40

4.6.4 CHARGE ROLLER AND CLEANING ROLLER 4-41

4.6.5 DRUM CLEANING BLADE 4-42

Re-installation 4-42

4.6.6 ID SENSOR 4-43

4.7 DEVELOPMENT 4-44

4.7.1 DEVELOPMENT FILTER 4-44

4.7.2 DEVELOPMENT ROLLER 4-44

Cleaning Procedure 4-45

4.7.3 DEVELOPER 4-46

4.7.4 TD SENSOR 4-49

4.8 TRANSFER 4-50

4.8.1 TRANSFER BELT UNIT 4-50

4.8.2 TRANSFER BELT 4-51

4.8.3 TONER OVERFLOW SENSOR 4-53

4.8.4 TRANSFER BELT CLEANING BLADE/TONER OVERFLOW SENSOR 4-53

Transfer Belt Cleaning Blade 4-53

Toner Overflow Sensor 4-54

4.9 PAPER FEED 4-55

4.9.1 PAPER FEED UNIT 4-55

Tray 1 and Tray 2 4-55

4.9.2 PICK-UP, FEED AND SEPARATION ROLLERS 4-56

Tray 1 and Tray 2 4-56

4.9.3 TRAY LIFT MOTOR 4-57

4.9.4 RELAY, TRAY LIFT, PAPER END AND PAPER FEED SENSORS 4-58 Tray 1 and Tray 2 4-58

4.9.5 REGISTRATION SENSOR 4-59

Reinstall the registration sensor 4-60

4.10 FUSING 4-61

4.10.1 FUSING UNIT 4-61

4.10.2 WEB ROLLER UNIT 4-62

4.10.3 BRAKE PAD 4-62

4.10.4 WEB HOLDER ROLLER AND WEB ROLLERS 4-63

Installing a new web holder roller 4-65

Installing new web rollers 4-65

4.10.5 PRESSURE ROLLER CLEANING ROLLER 4-66

4.10.6 THERMOSTATS 4-67

4.10.7 THERMISTOR 4-68

4.10.8 HOT ROLLER STRIPPERS 4-69

4.10.9 FUSING LAMPS 4-70

4.10.10 HOT ROLLER AND PRESSURE ROLLER 4-71

4.11 PAPER EXIT 4-72

4.11.1 PAPER EXIT UNIT 4-72

4.11.2 FUSING EXIT, PAPER OVERFLOW, AND PAPER EXIT SENSORS 4-73

4.11.3 JUNCTION JAM SENSOR 4-73

4.11.4 PAPER EXIT MOTOR 4-74

4.12 DUPLEX 4-75

4.12.1 DUPLEX UNIT 4-75

4.12.2 RIGHT DOOR COVER 4-77

4.12.3 DUPLEX DOOR SENSOR 4-77

4.12.4 DUPLEX ENTRANCE SENSOR 4-78

4.12.5 DUPLEX EXIT SENSOR 4-79

4.12.6 DUPLEX/BY-PASS MOTOR 4-81

4.12.7 DUPLEX INVERTER MOTOR 4-82

4.13 BY-PASS 4-84

4.13.1 BY-PASS PAPER SIZE SENSOR/BY-PASS PAPER LENGTH SENSOR 4-84

When reinstalling the by-pass paper size sensor 4-86

4.13.2 BY-PASS PAPER END SENSOR 4-87

4.13.3 BY-PASS PICK-UP, FEED AND SEPARATION ROLLER, TORQUE LIMITER 4-87

4.13.4 BY-PASS FEED CLUTCH 4-88

4.14 DRIVE AREA 4-89

4.14.1 PAPER FEED CLUTCH 4-89

Tray 1 and Tray 2 4-89

4.14.2 DEVELOPMENT PADDLE MOTOR 4-90

4.14.3 TRANSFER/DEVELOPMENT MOTOR 4-90

4.14.4 DRUM MOTOR 4-91

4.14.5 FUSING MOTOR 4-91

4.14.6 WEB MOTOR 4-92

4.14.7 PAPER FEED MOTOR 4-92

4.14.8 TRANSFER BELT CONTACT MOTOR 4-93

4.14.9 REGISTRATION MOTOR. 4-93

4.14.10 TONER SUPPLY MOTOR 4-94

4.15 ELECTRICAL COMPONENTS 4-95

4.15.1 CONTROLLER UNIT 4-95

4.15.2 HDD UNIT 4-96

Before Replacing the HDD Unit 4-96

Replacement Procedure 4-96

After installing the new HDD unit 4-97

4.15.3 CONTROLLER BOARD 4-98

Before Replacing the Controller Board in the Model without HDD 4-98

Replacement Procedure 4-98

When Installing the New Controller Board 4-100

4.15.4 AFTER INSTALLING THE CONTROLLER BOARD 4-101

4.15.5 MOTHER BOARD 4-101

4.15.6 BCU 4-103

When installing the new BCU 4-104

4.15.7 IPU 4-104

4.15.8 IOB 4-105

When installing a new IOB 4-105

4.15.9 PSU 4-105

4.15.10 HIGH VOLTAGE POWER SUPPLY 4-106

4.15.11 FUSING EXHAUST FAN 4-106

When installing the fusing exhaust fan 4-106

4.15.12 CONTROLLER FAN 4-107

When installing the controller fan 4-107

4.15.13 NVRAM ON THE BCU BOARD 4-108

Replacement procedure for the NVRAM on the BCU Board 4-108

4.16 COPY ADJUSTMENTS: PRINTING/SCANNING 4-109

4.16.1 OVERVIEW 4-109

4.16.2 PRINTING 4-109

Registration - Leading Edge/Side-to-Side 4-109

Blank Margin 4-111

Main Scan Magnification 4-112

Parallelogram Image Adjustment 4-112

SM vii D129/D130

4.16.3 SCANNING 4-114

Registration: Platen Mode 4-114

Magnification 4-115

4.16.4 ADF 4-116

Registration 4-116

4.16.5 TOUCH SCREEN CALIBRATION 4-117

5. SERVICE TABLES 5-1

5.1 SERVICE PROGRAM MODE 5-1

5.1.1 SERVICE PROGRAM MODE OPERATION 5-1

Service Mode Lock/Unlock 5-1

5.1.2 SERVICE PROGRAM MODE TABLES 5-2

Service Table Key 5-2

5.2 SERVICE PROGRAM MODE TABLES 5-3

5.2.1 SP TABLES 5-3

5.3 MAIN SP TABLES-1 5-4

5.3.1 SP1-XXX: FEED 5-4

5.4 MAIN SP TABLES-2 5-13

5.4.1 SP2-XXX: DRUM 5-13

5.5 MAIN SP TABLES-3 5-18

5.5.1 SP3-XXX: PROCESS 5-18

5.6 MAIN SP TABLES-4 5-19

5.6.1 SP4-XXX: SCANNER 5-19

5.7 MAIN SP TABLES-5 5-41

5.7.1 SP5-XXX: MODE 5-41

5.8 MAIN SP TABLES-6 5-108

5.8.1 SP6-XXX: PERIPHERALS 5-108

5.9 MAIN SP TABLES-7 5-117

5.9.1 SP7-XXX: DATA LOG 5-117

5.10 MAIN SP TABLES-8 5-132

5.10.1 SP8-XXX: DATA LOG 2 5-132

5.11 MAIN SP TABLES-9 5-183

5.11.1 INPUT CHECK TABLE 5-183

Copier 5-183

Table 1: Paper Height Sensor 5-186

Table 2: Paper Size Switch 5-187

Table 3: Paper Size (By-pass Table) 5-188

APS Original Size Detection 5-189

3000/2000-Sheet (Booklet) Finisher (D636/D637) 5-190

D129/D130 viii SM

1000-Sheet Finisher (D588) 5-193

5.11.2 OUTPUT CHECK TABLE 5-194

Copier 5-194

1000-Sheet Finisher (D588) 5-199

3000 /2000-Sheet (Booklet) Finisher (D636/D637) 5-200

5.11.3 PRINTER SERVICE TABLES 5-202

SP1-XXX (Service Mode) 5-202

5.11.4 SCANNER SERVICE TABLES 5-210

SP1-xxx (System and Others) 5-210

SP2-XXX (Scanning-image quality) 5-211

5.12 UPDATING THE FIRMWARE 5-212

5.12.1 BEFORE YOU BEGIN 5-212

5.12.2 UPDATING FIRMWARE 5-213

Preparation 5-213

Updating Procedure 5-213

Error Messages 5-215

Firmware Update Error 5-215

Recovery after Power Loss 5-215

5.12.3 HANDLING FIRMWARE UPDATE ERRORS 5-216

Error Message Table 5-216

5.13 UPLOADING/DOWNLOADING NVRAM DATA 5-218

5.13.1 UPLOADING NVRAM DATA (SP5-824) 5-218

5.13.2 DOWNLOADING NVRAM DATA (SP5-825). 5-219

5.14 SELF-DIAGNOSTIC MODE 5-221

5.14.1 SELF-DIAGNOSTIC MODE AT POWER ON 5-221

5.14.2 SELF-DIAGNOSTIC TEST FLOW 5-222

5.14.3 DETAILED SELF-DIAGNOSTIC MODE 5-223

5.14.4 EXECUTING DETAILED SELF-DIAGNOSIS 5-223

5.15 USING THE DEBUG LOG 5-224

5.15.1 OVERVIEW 5-224

5.15.2 SWITCHING ON AND SETTING UP SAVE DEBUG LOG 5-224

4-Digit Entries for Keys 1 to 10 5-226

Key to Acronyms 5-227

Retrieving the Debug Log from the HDD 5-228

Recording Errors Manually 5-228

6. TROUBLESHOOTING 6-1

6.1 SERVICE CALL CONDITIONS 6-1

6.1.1 SUMMARY 6-1

SM ix D129/D130

6.1.2 SC CODE DESCRIPTIONS 6-2

SC Tables: SC1xx 6-3

SC Tables: SC2xx 6-6

SC Tables: SC3xx 6-8

SC Tables: SC4xx 6-11

SC Tables: SC5xx 6-12

SC Tables: SC6xx 6-21

SC Tables: SC7xx 6-30

SC Tables: SC8xx 6-42

SC Tables: SC9xx 6-65

6.2 ELECTRICAL COMPONENT DEFECTS 6-71

6.2.1 SENSORS 6-71

6.2.2 SWITCHES 6-75

6.3 BLOWN FUSE CONDITIONS 6-76

6.4 FUSES 6-77


D129/D130 x SM