January 2, 2025

SC502 error code Ricoh photocopier

2nd tray lift malfunction

The tray lift sensor is not activated after the tray lift motor has been on for 10 seconds. If the main power switch is turned on when the paper is already at the feed height, the paper height position is detected again. At this time, the tray lift sensor should de-activate within 1.5 sec. after the paper bottom plate starts to drop. If it does not deactivate within 1.5 sec., a message will prompt the user to reset Tray 2. After two attempts to re-set the paper tray, if this does not solve the problem then this SC is displayed.

  • An obstruction (jammed paper, paper scraps, etc.) has blocked the motor drive and caused an overload.
  • Tray lift sensor connection loose, disconnected, or damaged
  • Tray lift sensor defective
  • Tray lift motor connection loose, disconnected, or damaged
  • Tray lift motor defective

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