RFU UPDATING THE FIRMWARE Savin MP C3003, Ricoh MP C3003 Service Manual

10.1 RFU UPDATING THE FIRMWARE

RFU Updating the Firmware

In this machine, software can be updated by remote control using @Remote.

Unmanned RFU using @Remote

RFU-compliant firmware

Compliant firmware is ordinary firmware with a recovery function (in this system, for custom

/individual firmware, RFU [remote firmware update] is not performed).

Select firmware with high urgency/priority, such as commercial machine update firmware, and firmware guided by TI.

Error correspondence method

If any trouble accompanying unmanned RFU occurs, it should handled by the following flowchart:

1. Check the result of unmanned RTC

Check the machine startup situation on the morning after unmanned RFU by RTC.

If the machine is not operating normally, arrange a telephone consultation with the user from RTC, and request the user to perform a machine reboot.

1. CE Visit

If the machine does not recover on a reboot, and if the customer cannot be contacted by telephone, a CE visit request is made from RTC.

During a visit accompanying unmanned RFU trouble, perform the following steps in order.

1. Switch the power OFF/ON.

RFU Updating the Firmware

2. Download the same firmware as the firmware supplied to the SD card by RFU, and perform upgrade with the SD card

(It may take about 5 minutes until upgrade by the SD card starts).

1. Replace the firmware storage destination board. [Example]

In the case of System/Document: Controller board In the case of Engine: Engine board