Ricoh MP C2004/C2504 Service Manual Part 43

MACHINE_ERR_02

MACHINE_ERR_03

FAX OPTION M19 (D3DV) FOR D243/D244

MACHINE_ERR_04

MACHINE_ERR_05

MACHINE_ERR_06

MACHINE_ERR_07

MACHINE_ERR_08

FAX OPTION M19 (D3DV) FOR D243/D244

1. IFAX TROUBLESHOOTING

   
   

   1. IFAX TROUBLESHOOTING

      Use the following procedures to determine whether the machine or another part of the network is causing the problem.

      
      

      Communication Route	Item	Troubleshooting Procedures
      General LAN	1. Connection with the LAN
      	2. LAN activity	Check that other devices connected to the LAN can communicate through the LAN.
      Between IFAX and PC	1. Network settings on the PC
      	2. Check that PC can connect with the machine	Use the “ping” command on the PC to contact the machine. At the MS-DOS prompt, type ping then the IP address of the machine, then press Enter.
      	3. LAN settings in the machine	Use the “Network” function in the User Tools. If there is an IP address conflict, inform the administrator.

      • Check that the LAN cable is connected to the machine.

      • Check that the LEDs on the hub are lit.

      • Check the network settings on the PC.

      • Check with the network administrator for the IP address. (Is the IP address registered in the TCP/IP properties in the network setup correct?)

      • Check the LAN parameters

      • Check if there is an IP address conflict with other PCs.

      Communication Route	Item	Troubleshooting Procedures
      Between machine and e-mail server	1. LAN settings in the machine	Use the “Network” function in the User Tools. If there is an IP address conflict, inform the administrator.
      	2. E-mail account on the server	Ask the administrator to check.
      	3. E-mail server	Make sure that the client devices which have an account in the server can send/receive e-mail. Ask the administrator to check. Send a test e-mail with the machine’s own number as the destination. The machine receives the returned e-mail if the communication is performed successfully.
      Between e-mail server and internet	1. E-mail account on the Server	Ask the administrator to check.

      • Check the LAN parameters

      • Check if there is an IP address conflict with other PCs.

      • Make sure that the machine can log into the e-mail server.

      • Check that the account and password stored in the server are the same as in the machine.

      • Make sure that the PC can log into the e-mail server.

      • Check that the account and password stored in the server are the same as in the machine.

      Communication Route	Item	Troubleshooting Procedures
      	2. E-mail server	Make sure that the client devices which have an account in the server can send/receive e-mail. Ask the administrator to check. Send a test e-mail with the machine’s own number as the destination. The machine receives the returned e-mail if the communication is performed successfully.
      	3. Destination e-mail address
      	4. Router settings	Ask the administrator of the server to check.
      	5. Error message by e-mail from the network of the destination.

      • Make sure that the e-mail address is actually used.

      • Check that the e-mail address contains no incorrect characters such as spaces.

      • Use the “ping” command to contact the router.

      • Check that other devices connected to the router can sent data over the router.

      • Check whether e-mail can be sent to another address on the same network, using the application e-mail software.

      • Check the error e-mail message. Inform the administrator of the LAN.

      FAX OPTION M19 (D3DV) FOR D243/D244

2. IP-FAX TROUBLESHOOTING

   
   

   1. IP-FAX TRANSMISSION

      
      

      Cannot send by IP Address/Host Name

      
      

      Check Point		Troubleshooting Procedures
      1	LAN cable connected?	Check the LAN cable connection.
      2	Specified IP address/hostname correct?	Check the IP address/host name.
      3	Firewall/NAT installed?	The firewall cannot be breached. Send by another method (Fax, Internet Fax)
      4	Transmission sent manually?	Manual sending not supported.
      5	IP address of local machine registered?	Register the IP address.
      6	Remote terminal port number setting other than 1720 (when using H.323) or 5060 (when using SIP)?	Send by specifying the port number.
      7	Specified port number correct?	Confirm the port number of the remote fax.
      8	DNS server registered when host name specified?	Contact the network administrator.
      9	Remote fax a T.38 terminal?	Check whether the remote fax is a T38 terminal.
      10	Remote fax switched off or busy?	Check that the remote fax is ON.
      11	Network bandwidth too narrow?	Request the network administrator to increase the bandwidth.
      		Raise the delay level. (IPFAX SW 01 Bit 0 to 3)
      		IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to 1.

      12

      Remote fax cancelled transmission?

      Check whether the remote fax cancelled the transmission.

      
      

      FAX OPTION M19 (D3DV) FOR D243/D244

      Cannot send via VoIP Gateway

      
      

      Check Point		Troubleshooting Procedures
      1	LAN cable connected?	Check the LAN cable connection.
      2	VoIP Gateway T.38 standard?	Contact the network administrator.
      3	VoIP Gateway installed correctly?	Contact the network administrator.
      4	VoIP Gateway power switched on?	Contact the network administrator.
      5	Is the IP address/host name of the specified Gateway correct?	Check the IP address/host name.
      6	Number of the specified fax correct?	Check the remote fax number.
      7	Firewall/NAT installed?	The firewall cannot be breached. Send by another method (Fax, Internet Fax)
      8	Transmission sent manually?	Manual sending not supported.
      9	IP address of local fax registered?	Register the IP address.
      10	DNS registered when host name specified?	Contact the network administrator.
      11	Remote fax a G3 fax?	Check that the remote fax is a G3 fax.
      12	G3 fax connected to VoIP gateway?	Check that G3 fax is connected.
      13	Remote G3 fax turned ON?	Check that G3 fax is ON.
      14	Network bandwidth too narrow?	Request the network administrator to increase the bandwidth.
      		Raise the network delay level. (IPFAX SW 01 Bit 0 to 3)
      		IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to 1.

      
      

      Cannot send by Alias Fax number.

      
      

      Check Point		Troubleshooting Procedures
      1	LAN cable connected?	Check the LAN cable connection.
      2	Number of specified Alias fax correct?	Confirm the Alias of the remote fax. Error Code: 13-14
      3	Firewall/NAT installed?	The firewall cannot be breached. Send by another method (Fax, Internet Fax)
      4	Transmission sent manually?	Manual sending not supported.
      5	Gatekeeper/SIP server installed correctly?	Contact the network administrator.
      6	Gatekeeper/SIP server power turned ON?	Contact the network administrator.
      7	IP address/host name of Gatekeeper/SIP server correct?	Check the IP address/host name.
      8	DNS server registered when Gatekeeper/SIP server host name specified?	Contact the network administrator.
      9	Enable H.323/Enable SIP SW is set to on?	Check the settings. See User Parameter SW 34 Bit 0/SW 34 Bit 1
      10	IP address of local fax registered?	Register the IP address of the local fax.
      11	Alias number of local fax registered?	Register the Alias number of the local fax.
      12	Remote fax registered in Gatekeeper?	Contact the network administrator.
      13	Remote fax a T.38 terminal?	Check whether the remote fax is a T38 terminal.
      14	Remote fax switched off or busy?	Contact the network administrator.
      15	Network bandwidth too narrow?	Request the system administrator to increase the bandwidth.

      		Raise the delay level. (IPFAX SW 01 Bit 0 to 3)
      		Lower the modem transmission baud rate. (IPFAX SW 05)
      16	Remote fax cancelled transmission?	Check whether the remote fax cancelled the transmission.

      
      

      FAX OPTION M19 (D3DV) FOR D243/D244

   2. IP-FAX RECEPTION

Cannot receive via IP Address/Host Name.

Cannot receive by VoIP Gateway.

Cannot receive by Alias Fax number.

FAX OPTION M19 (D3DV) FOR D243/D244

FAX OPTION M19 (D3DV) FOR D243/D244

1. SERVICE TABLES

   
   

   1. CAUTIONS

      
      

      • Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.

      • The main power LED lights or flashes while the platen cover or ARDF is open, while the main machine is communicating with a facsimile or the network server, or while the machine is accessing the hard disk or memory for reading or writing data.

   2. SERVICE PROGRAM TABLES

1. SP1-XXX (BIT SWITCHES)

   
   

   1	Mode No.		Function
   101	System Switch
   	001 – 032	00 – 1F	Change the bit switches for system settings for the fax option "Bit Switches - 1(Link)": "System Switches"
   102	Ifax Switch
   	001 – 016	00 – 0F	Change the bit switches for internet fax settings for the fax option "Bit Switches - 2(Link)" : "I-Fax Switches"
   103	Printer Switch
   	001 – 016	00 – 0F	Change the bit switches for printer settings for the fax option "Bit Switches - 2(Link)": "Printer Switches"
   104	Communication Switch
   	001 – 032	00 – 1F	Change the bit switches for communication settings for the fax option "Bit Switches - 3(Link)" : "Communication Switches"
   105	G3-1 Switch
   	001 – 016	00 – 0F	Change the bit switches for the protocol settings of the standard G3 board "Bit Switches - 4(Link)" : "G3 Switches"
   106	G3-2 Switch
   	001 – 016	00 – 0F	Change the bit switches for the protocol settings of the optional G3 board "Bit Switches - 5(Link)" : "G3-2 and G3-3 Switches"
   107	G3-3 Switch

   	001 – 016	00 – 0F	Change the bit switches for the protocol settings of the optional G3 board "Bit Switches - 5(Link)": "G3-2 and G3-3 Switches"
   108	G4 Internal Switch
   	001 – 032	00 – 1F	Not used (Do not change the bit switches)
   109	G4 Parameter Switch
   	001 – 016	00 – 0F	Not used (Do not change the bit switches)
   111	IP fax Switch
   	001 – 016	00 – 0F	Change the bit switches for optional IP fax parameters "Bit Switches - 6(Link)":: "IP Fax Switches"

   FAX OPTION M19 (D3DV) FOR D243/D244

2. SP2-XXX (RAM)

   
   

   2	Mode No.			Function
   101	RAM Read/Write
   	001		Change RAM data for the fax board directly. "Service RAM Addresses (Link)"
   102	Memory Dump
   	001	G3-1 Memory Dump	Print out RAM data for the fax board. "Service RAM Addresses (Link)"
   	002	G3-2 Memory Dump	Print out RAM data for the optional SG3 board.
   	003	G3-3 Memory Dump	Print out RAM data for the optional SG3 board.
   	004	G4 Memory Dump	Not used
   103	G3-1 NCU Parameters
   	001 – 023	CC, 01 – 22	NCU parameter settings for the standard G3 board. "NCU Parameters (Link)"
   104	G3-2 NCU Parameters
   	001 – 023	CC, 01 – 22	NCU parameter settings for the optional G3 board. "NCU Parameters (Link)"
   105	G3-3 NCU Parameters
   	001 – 023	CC, 01 – 22	NCU parameter settings for the optional G3 board. "NCU Parameters (Link)"

   FAX OPTION M19 (D3DV) FOR D243/D244

3. SP3-XXX (MACHINE SET)

   
   

   3	Mode No.			Function
   101	Service Station
   	001	Fax Number	Enter the fax number of the service station.
   	002	Select Line	Select the line type.
   102	Serial Number
   	000		Enter the fax unit’s serial number.
   103	PSTN-1 Port Settings
   	001	Select Line	Select the line type setting for the G3-1 line. If the machine is installed on a PABX line, select “PABX”, “PABX (GND)” or “PABX (FLASH)”.
   	002	PSTN Access Number	Enter the PSTN access number for the G3-1 line.
   	003	Memory Lock Disabled	Not used
   104	PSTN-2 Port Settings
   	001	Select Line	Select the line setting for the G3-2 line. If the machine is installed on a PABX line, select “PABX”, “PABX (GND)” or “PABX (FLASH)”.
   	002	PSTN Access Number	Enter the PSTN access number for the G3-2 line.
   	003	Memory Lock Disabled	Not used
   	004	Transmission Disabled	If you turn this SP on, the machine does not send any fax messages on the G3-2 line.
   105	PSTN-3 Port Settings

   	001	Select Line	Select the line setting for the G3-3 line. If the machine is installed on a PABX line, select “PABX”, “PABX (GND)” or “PABX (FLASH)”.
   	002	PSTN Access Number	Enter the PSTN access number for the G3-3 line.
   	003	Memory Lock Disabled	Not used
   	004	Transmission Disabled	If you turn this SP on, the machine does not send any fax messages on the G3-3 line.
   106	ISDN Port Settings
   	001	Select Line	Not used (Do not change the settings.)
   	002	PSTN Access Number
   	003	Memory Lock Disabled
   	004	Transmission Disabled
   107	IPFAX Port Settings
   	001	H323 Port	Sets the H323 port number.
   	002	SIP Port	Sets the SIP port number.
   	003	RAS Port	Sets the RAS port number.
   	004	Gatekeeper port	Sets the Gatekeeper port number.
   	005	T.38 Port	Sets the T.38 port number.
   	006	SIP Server Port	Sets the SIP port number.
   	007	IPFAX Protocol Priority	Select "H323" or "SIP".
   201	FAX SW
   	001 – 032	00 – 1F

   FAX OPTION M19 (D3DV) FOR D243/D244

4. SP4-XXX (ROM VERSIONS)

   
   

   4	Mode No.		Function
   101	001	FCU ROM Version	Displays the FCU ROM version.
   102	001	Error Codes	Displays the latest 64 fax error codes.
   103	001	G3-1 ROM Version	Displays the G3-1 modem version.
   104	001	G3-2 ROM Version	Displays the G3-2 modem version.
   105	001	G3-3 ROM Version	Displays the G3-3 modem version.
   106	001	G4 ROM Version	Not used (Do not change the settings.)

5. SP5-XXX (RAM CLEAR)

   
   

   5	Mode No.	Function
   101	Initialize SRAM (except Secure)
   	000	Initializes the bit switches and user parameters, user data in the SRAM, files in the SAF memory, and clock.
   102	Erase All Files
   	000	Erases all files stored in the SAF memory.
   103	Reset Bit Switches (except Secure)
   	000	Resets the bit switches and user parameters.
   104	Factory Setting
   	000	Resets the bit switches and user parameters, user data in the SRAM and files in the SAF memory.
   105	Reset All Bit Switches
   	000	Resets all the current bit switch settings.
   106	Reset Security Bit Switches
   	000	Resets only the security bit switches. If you select automatic output/display for the user parameter switches, the security settings are initialized.

   FAX OPTION M19 (D3DV) FOR D243/D244

6. SP6-XXX (REPORTS)

   
   

   6	Mode No.		Function
   101	System Parameter List
   	000	-	Touch the “ON” button to print the system parameter list.
   102	Service Monitor Report
   	000	-	Touch the “ON” button to print the service monitor report.
   103	G3 Protocol Dump List
   	001	G3 All Communications	Prints the protocol dump list of all communications for all G3 lines.
   	002	G3-1 (All Communications)	Prints the protocol dump list of all communications for the G3-1 line.
   	003	G3-1 (1 Communication)	Prints the protocol dump list of the last communication for the G3-1 line.
   	004	G3-2 (All Communications)	Prints the protocol dump list of all communications for the G3-2 line.
   	005	G3-2 (1 Communication)	Prints the protocol dump list of the last communication for the G3-2 line.
   	006	G3-3 (All Communications)	Prints the protocol dump list of all communications for the G3-3 line.
   	007	G3-3 (1 Communication)	Prints the protocol dump list of the last communication for the G3-3 line.
   104	G4 Protocol Dump List
   	001	Dch + Bch 1	Not used (Do not change the settings.)
   	002	Dch
   	003	Bch 1 Link Layer
   	004	Dch Link Layer

   	005	Dch +Bch 2
   	006	Bch 2 Link Layer
   105	All Files print out
   	000	-	Prints out all the user files in the SAF memory, including confidential messages.
   106	Journal Print out
   	001	All Journals	The machine prints all the communication records on the report.
   	002	Specified Date	The machine prints all communication records after the specified date.
   107	Log List Print out
   	001	All log files	These log print out functions are for designer use only.
   	002	Printer
   	003	SC/TRAP Stored
   	004	Decompression
   	005	Scanner
   	006	JOB/SAF
   	007	Reconstruction
   	008	JBIG
   	009	Fax Driver
   	010	G3CCU
   	011	Fax Job
   	012	CCU

   • Do not use this function, unless the customer is having trouble printing confidential messages or recovering files stored using the memory lock feature.

   	013	Scanner Condition
   108	IP Protocol Dump List
   	001	All Communications	Prints the protocol dump list of all communications for the IP fax line.
   	002	1 Communication	Prints the protocol dump list of the last communication for the IP fax line.

   
   

   FAX OPTION M19 (D3DV) FOR D243/D244

7. SP7-XXX (TESTS)

   These are the test modes for PTT approval.

   
   

   7	Function
   101	G3-1 Modem Tests
   102	G3-1 DTMF Tests
   103	Ringer Test
   104	G3-1 V34 (S2400baud)
   105	G3-1 V34 (S2800baud)
   106	G3-1 V34 (S3000baud)
   107	G3-1 V34 (S3200baud)
   108	G3-1 V34 (S3429baud)
   109	Recorded Message Test
   110	G3-2 Modem Tests
   111	G3-2 DTMF Tests
   112	G3-2 V34 (S2400baud)
   113	G3-2 V34 (S2800baud)
   114	G3-2 V34 (S3000baud)
   115	G3-2 V34 (S3200baud)
   116	G3-2 V34 (S3429baud)

   117	G3-3 Modem Tests
   118	G3-3 DTMF Tests
   119	G3-3 V34 (S2400baud)
   120	G3-3 V34 (S2800baud)
   121	G3-3 V34 (S3000baud)
   122	G3-3 V34 (S3200baud)
   123	G3-3 V34 (S3429baud)
   124	IG3-1 Modem Tests - Not used
   125	IG3-1 DTMF Tests - Not used
   126	IG3-1 V34 (S2400baud) - Not used
   127	IG3-1 V34 (S2800baud) - Not used
   128	IG3-1 V34 (S3000baud) - Not used
   129	IG3-1 V34 (S3200baud) - Not used
   130	IG3-1 V34 (S3429baud) - Not used
   131	IG3-2 Modem Tests - Not used
   132	IG3-2 DTMF Tests - Not used
   133	IG3-2 V34 (S2400baud) - Not used
   134	IG3-2 V34 (S2800baud) - Not used
   135	IG3-2 V34 (S3000baud) - Not used
   136	IG3-2 V34 (S3200baud) - Not used
   137	IG3-2 V34 (S3429baud) - Not used

   FAX OPTION M19 (D3DV) FOR D243/D244

1. BIT SWITCHES – 1

   
   

   • Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.

   Default settings for bit switches are not listed in this manual. Refer to the System Parameter List printed by the machine.

   1. SYSTEM SWITCHES

      
      

      System Switch 00 (SP No. 1-101-001)
      No	Function	Comments
      0	Dedicated transmission	Set this bit to 1 before changing any dedicated
      	parameter programming	transmission parameters.
      	0: Disabled	This setting is automatically reset to "0" after
      	1: Enabled	turning off and on.
      1	Not used	Do not change this setting.
      2	Technical data printout on the	1: Instead of the personal name, the following
      	journal	data are listed in the journal for each G3
      	0: Disabled	communication.
      	1: Enabled

      	Example: (1): EQM value (Line quality data). A larger number means more errors. (2): Symbol rate (V.34 only) (3): Final modem type used (4): Starting data rate (for example, 288 means 28.8 kbps) (5): Final data rate (6): RX level (see below for how to read the RX level) (7): Total number of error lines that occurred during non-ECM reception. (8): Total number of burst error lines that occurred during non-ECM reception.
      	RX level calculation Example: The four-digit hexadecimal value (N) after "L" indicates the RX level. The high byte is given first, followed by the low byte. Divide the decimal value of N by -16 to get the RX level. In the above example, the decimal value of N (= 0100 [H]) is 256. So, the actual RX level is 256/-16 = -16 dB
      3	Not used	Do not change this setting.
      4	Line error mark print 0: OFF, 1: ON (print)	When "1" is selected, a line error mark is printed on the printout if a line error occurs during reception. This shows error locations when ECM is turned off.
      5	G3 communication parameter display 0: Disabled 1: Enabled	This is a fault-finding aid. The LCD shows the key parameters (see "G3 Communication Parameters" below this table). This is normally disabled because it cancels the CSI display for the user. Be sure to reset this bit to "0" after testing.

      • EQM and RX level are fixed at "FFFF" in TX mode.

      • The seventh and eighth numbers are fixed at "00" for transmission records and ECM reception records.

      6	Protocol dump list output after each communication 0: Off 1: On	This is only used for communication troubleshooting. It shows the content of the transmitted facsimile protocol signals. Always reset this bit to 0 after finishing testing. If system switch 09 bit 6 is at "1", the list is only printed if there was an error during the communication.
      7	Not used	Do not change the setting.

      
      

      FAX OPTION M19 (D3DV) FOR D243/D244

      G3 Communication Parameters

      
      

      Modem rate	336: 33600 bps 168: 16800 bps 312: 31200 bps 144: 14400 bps 288: 28800 bps 120: 12000 bps 264: 26400 bps 96: 9600 bps 240: 24000 bps 72: 7200 bps 216: 21600 bps 48: 4800 bps 192: 19200 bps 24: 2400 bps
      Resolution	S: Standard (8 x 3.85 dots/mm) D: Detail (8 x 7.7 dots/mm) F: Fine (8 x 15.4 dots/mm) SF: Superfine (16 x 15.4 dots/mm) 21: Standard (200 x 100 dpi) 22: Detail (200 x 200 dpi) 44: Superfine (400 x 400 dpi)
      Compression mode	MMR: MMR compression MR: MR compression MH: MH compression JBO: JBIG compression (Optional mode) JBB: JBIG compression (Basic mode)
      Communication mode	ECM: With ECM NML: With no ECM
      Width and reduction	A4: A4 (8.3"), no reduction B4: B4 (10.1"), no reduction A3: A3 (11.7"), no reduction

      I/O rate

      0: 0 ms/line

      5: 5 ms/line

      10: 10 ms/line

      20: 20 ms/line

      25: 2.5 ms/line

      40: 40 ms/line

      • "40" is displayed while receiving a fax message using AI

      short protocol.

      
      

      System Switch 01 - Not used (Do not change the factory settings.)

      
      

      
      

      System Switch 02 (SP No. 1-101-003)
      No	Function	Comments
      0-1	Not used	Do not change these settings.
      2	Forced reset after transmission	With this setting on, the machine resets itself
      	stalls	automatically if a transmission stalls and fails to
      	0: Off	complete the job.
      	1: On
      3	Not used	Do not change these settings.
      4	File retention time	1: A file that had a communication error will not
      	0: Depends on User Parameter	be erased unless the communication is
      	24 [18(H)]	successful.
      	1: No limit
      5-7	-	Do not change this setting

      
      

      
      

      System Switch 03 - Not used (Do not change the factory settings.)

      
      

      
      

      System Switch 04 (SP No. 1-101-005)
      No	Function	Comments
      0-2	Not used	Do not change these settings.

      3	Printing dedicated TX parameters on Quick/Speed Dial Lists 0: Disabled 1: Enabled	1: Each Quick/Speed dial number on the list is printed with the dedicated TX parameters (10 bytes each). The first 10 bytes of data are the programmed dedicated TX parameters; 34 bytes of data are printed (the other 24 bytes have no use for service technicians).
      4-7	Not used	Do not change these settings.

      FAX OPTION M19 (D3DV) FOR D243/D244

      
      

      
      

      System Switch 05 - Not used (Do not change the factory settings.)

      System Switch 06 - Not used (Do not change the factory settings.)

      System Switch 07 - Not used (Do not change the factory settings.)

      System Switch 08 - Not used (Do not change the factory settings.)

      
      

      
      

      System Switch 09 (SP No. 1-101-010)
      No	Function	Comments
      0	Addition of image data from confidential transmissions on the transmission result report 0: Disabled 1: Enabled	If this feature is enabled, the top half of the first page of confidential messages will be printed on transmission result reports.
      1	Print timing of communication reports on the Journal when no image data was exchanged. 0: After DCS/NSS communication (default), 1: After polling	0: The Journal is printed only when image data is sent. 1: The Journal is printed when any data is sent.
      2	Automatic error report printout 0: Disabled 1: Enabled	0: Error reports will not be printed. 1: Error reports will be printed automatically after failed communications.
      3	Printing of the error code on the error report 0: No 1: Yes	1: Error codes are printed on the error reports. This can be used for detecting an error which occurs rarely.

      4	Not used	Do not change this setting.
      5	Power failure report 0: Disabled 1: Enabled (default)	1: A power failure report will be automatically printed after the power is turned ON if a fax message disappeared from the memory when the power was turned off last. NOTE: If "0" is selected, no reports are printed and no one may recognize that fax data is gone due to a power failure.
      6	Conditions for printing the protocol dump list 0: Print for all communications 1: Print only when there is a communication error	This switch becomes effective only when system switch 00 bit 6 is set to 1. 1: Set this bit to 1 when you wish to print a protocol dump list only for communications with errors. NOTE: The memory size is limited. Use this bit switch only when some log reports are necessary.
      7	Not used	Do not change this setting.

      
      

      
      

      System Switch 0A (SP No. 1-101-011)
      No	Function	Comments
      0	Automatic port selection 0: Disabled, 1: Enabled	When "1" is selected, a suitable port is automatically selected if the selected port is not used. NOTE: This bit is useful if all communication lines at a customer site are not the same quality
      1-3	Not used	Do not change these settings.
      4	Dialing on the ten-key pad when the external telephone is off-hook 0: Disabled 1: Enabled	0: Prevents dialing from the ten-key pad while the external telephone is off-hook. Use this setting when the external telephone is not by the machine, or if a wireless telephone is connected as an external telephone. 1: The user can dial on the machine's ten-key pad when the handset is off-hook.

      System Switch 0B - Not used (Do not change the factory settings.)

      System Switch 0C - Not used (Do not change the factory settings.)

      System Switch 0D - Not used (Do not change the factory settings.)

      5	On hook dial 0: Disabled 1: Enabled	0: On hook dial is disabled.
      6-7	Not used	Do not change these settings

      FAX OPTION M19 (D3DV) FOR D243/D244

      
      

      System Switch 0E (SP No. 1-101-015)
      No	Function	Comments
      0-1	Not used	Do not change the settings.
      2	Enable/disable for direct	Direct sending cannot operate when the
      	sending selection	capture function is on during sending. Setting
      	0: Direct sending off	this switch to "1" enables direct sending without
      	1: Direct sending on	capture.
      		Setting this switch to "0" masks the direct
      		sending function on the operation panel so
      		direct sending with ScanRouter cannot be
      		selected.
      3	Action when the external	0: Manual TX is possible while the external
      	handset goes off-hook	handset is off-hook. However, manual TX
      	0: Manual TX and RX operation	during handset off-hook may not be sent to a
      	1: Memory TX and RX	correct direction. Manual TX is not possible.
      	operation (the display remains	1: The display stays in standby mode even
      	the same)	when the external handset is used, so that
      		other people can use the machine for memory
      		TX operation. Note that manual TX and RX are
      		not possible with this setting.
      4-7	Not used	Do not change these settings.

      
      

      
      

      System Switch 0F (SP No. 1-101-016)
      No	Function	Comments

      0 to 7	Country/area code for functional settings (Hex)		This country/area code determines the factory settings of bit switches and RAM addresses. However, it has no effect on the NCU parameter settings and communication parameter RAM addresses. Cross reference NCU country code: SP No. 2-103-001 for G3-1 SP No. 2-104-001 for G3-2 SP No. 2-105-001 for G3-3
      	00: France	12: Asia
      	01: Germany	13: Japan
      	02: UK	14: Hong Kong
      	03: Italy	15: South Africa
      	04: Austria	16: Australia
      	05: Belgium	17: New Zealand
      	06: Denmark	18: Singapore
      	07: Finland	19: Malaysia
      	08: Ireland	1A: China
      	09: Norway	1B: Taiwan
      	0A: Sweden	1C: Korea
      	0B: Switz.	1D: Brazil
      	0C: Portugal	20: Turkey
      	0D: Holland	21: Greece
      	0E: Spain	22: Hungary
      	0F: Israel	23: Czech
      	10: ---	24: Poland
      	11: USA

      
      

      
      

      System Switch 10 (SP No. 1-101-017)
      No	Function	Comments
      0-7	Threshold memory level for parallel memory transmission	Threshold = N x 128 KB + 256 KB N can be between 00 - FF(H) Default setting: 02(H) = 512 KB

      System Switch 11 (SP No. 1-101-018)
      No	Function	Comments
      0	TTI printing position 0: Superimposed on the page data 1: Printed before the data leading edge	Change this bit to 1 if the TTI overprints information that the customer considers to be important (G3 transmissions). NOTE: If "1" is selected, it is possible that sent data is printed on two sheets of paper.
      1-2	Not used	Do not change these settings.
      3	TTI used for broadcasting 0: The TTIs selected for each Quick/Speed dial are used 1: The same TTI is used for all destinations	1: The TTI (TTI_1 or TTI_2) which is selected for all destinations during broadcasting.
      4-7	Not used	Do not change these settings.

      FAX OPTION M19 (D3DV) FOR D243/D244

      
      

      
      

      System Switch 12 (SP No. 1-101-019)
      No	Function	Comments
      0-7	TTI printing position in the main scan direction	TTI: 08 to 92 (BCD) mm Input even numbers only. This setting determines the print start position for the TTI from the left edge of the paper. If the TTI is moved too far to the right, it may overwrite the file number which is on the top right of the page. On an A4 page, if the TTI is moved over by more than 50 mm, it may overwrite the page number.

      
      

      
      

      System Switch 13 - Not used (do not change these settings)

      System Switch 14 - Not used (do not change these settings)

      
      

      
      

      System Switch 15 (SP No. 1-101-022)
      No	Function	Comments

      0	Not used			Do not change the settings.
      1	Going into the Energy Saver mode automatically 0: Enabled 1: Disabled			1: The machine will restart from the Energy Saver mode quickly, because the +5V power supply is active even in the Energy Saver mode. The LED of the operation switch is flashing instead of entering Energy Saver mode. Use this setting if an external telephone has to be used when the machine is in the Energy Saver mode.
      2-3	Not used			Do not change these settings.
      4-5	Interval for preventing the machine from entering Energy Saver mode if there is a pending transmission file.			If there is a file waiting for transmission, the machine does not go to Energy Saver mode during the selected period. After transmitting the file, if there is no file waiting for transmission, the machine goes to the Energy Saver mode.
      	Bit 5	Bit 4	Setting
      	0	0	1 min
      	0	1	30 min
      	1	0	1 hour
      	1	1	24 hours
      6-7	Not used			Do not change

      
      

      
      

      System Switch 16 (SP No. 1-101-023)
      No	Function	Comments
      0	Parallel Broadcasting 0: Disabled 1: Enabled	1: The machine sends messages simultaneously using all available ports during broadcasting. NOTE: If a customer wants to keep a line available for fax reception or other reasons, select "0" (Disable).

      1	Priority setting for the G3 line. 0: PSTN-1 > PSTN-2 or 3 1: PSTN-2 or 3 > PSTN-1	This function allows the user to select the default G3 line type. The optional SG3 units are required to use the PSTN-2 or 3 setting.
      2-7	Not used	Do not change these settings.

      
      

      
      

      System Switch 17 - Not used (do not change these settings)

      System Switch 18 - Not used (do not change these settings)

      
      

      
      

      System Switch 19 (SP No. 1-101-026)
      No	Function	Comments
      0-5	Not used	Do not change the settings.
      6	Extended scanner page memory after memory option is installed 0: Disabled 1: Enabled	0: After installing the memory expansion option, the scanner page memory is extended to 4 MB from 2 MB. 1: If this bit is set to 1 after installing the memory expansion option, the scanner page memory is extended to 12 MB. But the SAF memory decreases to 18 MB.
      7*	Special Original mode 0: Disabled 1: Enabled	1: If the customer frequently wishes to transmit a form or letterhead which has a colored or printed background, change this bit to "1". "Original 1" and "Original 2" can be selected in addition to the "Text", "Text/Photo" and "Photo" modes.

      
      

      FAX OPTION M19 (D3DV) FOR D243/D244

      * This setting can be used for the client machine which has no FCU.

      
      

      System Switch 1A (SP No. 1-101-027)
      No	Function	Comments

      0 to 7

      LS RX memory capacity threshold setting 00-FF (0-1020 Kbyte: Hex)

      Sets the value to x4KB. When the amount of available memory drops below this setting, RX documents are printed to conserve memory. Initial setting 0x80 (512 KB)

      • If a customer wants available memory size to be larger, decrease this threshold.

      
      

      
      

      System Switch 1B - Not used (do not change these settings)

      System Switch 1C - Not used (do not change these settings)

      
      

      
      

      System Switch 1D (SP No. 1-101-030)
      No	Function	Comments
      0	RTI/CSI/CPS code display 0: Enable 1: Disable	0: RTI, CSI, CPS codes are displayed on the top line of the LCD panel during communication. 1: Codes are switched off (no display)
      1-7	Not used	Do not change these settings.

      
      

      
      

      System Switch 1E (SP No. 1-101-031)
      No	Function	Comments

      0	Communication after the Journal data storage area has become full 0: Impossible 1: Possible	0: When this switch is on and the journal history becomes full, the next report prints. If the journal history is not deleted, the next transmission cannot be received. This prevents overwriting communication records before the machine can print them. 1: If the buffer memory of the communication records for the Journal is full, fax communications are still possible. But the machine will overwrite the oldest communication records.
      1*	Action when the SAF memory has become full during scanning 0: The current page is erased. 1: The entire file is erased.	0: If the SAF memory becomes full during scanning for a memory transmission, the successfully scanned pages are transmitted. 1: If the SAF memory becomes full during scanning for a memory transmission, the file is erased and no pages are transmitted.
      2	RTI/CSI display priority 0: RTI 1: CSI	This bit determines which identifier, RTI or CSI, is displayed on the LCD while the machine is communicating in G3 non-standard mode.
      3	File No. printing 0: Enabled 1: Disabled	1: File numbers are not printed on any reports. NOTE: The file numbers may not be printed in the sequential order. If a customer does not like this numbering, select "0".

      • This setting is effective only when Automatic Journal printout is enabled but the machine cannot print the report (e.g., no paper).

      • This setting is effective only when Automatic Journal printout is enabled but the machine cannot print the report (e.g., no paper).

      FAX OPTION M19 (D3DV) FOR D243/D244

      4	Action when authorized	0: If the user has stored no acceptable sender
      	reception is enabled but	RTIs or CSIs, the user can select “ON” in the
      	authorized RTIs/CSIs are not	authorized reception setting but the setting
      	yet programmed	becomes invalid (“OFF”). The machine will not
      	0: All fax reception is disabled	be able to receive any fax messages.
      	1: Faxes can be received if the	If the customer wishes to receive messages
      	sender has an RTI or CSI	from any sender that includes an RTI or CSI,
      		and to block messages from senders that do
      		not include an RTI or CSI, change this bit to
      		"0", then enable Authorized Reception.
      		Otherwise, keep this bit at "1 (default setting)".
      5-7	Not used	Do not change the settings

      
      

      * This setting can be used for the client machine which has no FCU.

      
      

      System Switch 1F (SP No. 1-101-032)
      No	Function	Comments
      0	Not used	Do not change the settings.
      1	Report printout after an original jam during SAF storage or if the SAF memory fills up 0: Enabled 1: Disabled	0: When an original jams, or the SAF memory overflows during scanning, a report will be printed. Change this bit to "1" if the customer does not want to have a report in these cases. Memory TX – Memory storage report Parallel memory TX – Transmission result report
      2	Not used	Do not change the settings.
      3	Received fax print start timing (G3 reception) 0: After receiving each page 1: After receiving all pages	0: The machine prints each page immediately after the machine receives it. 1: The machine prints the complete message after the machine receives all the pages in the memory.
      4-6	Not used	Do not change the factory settings.

      7	Action when a fax SC has	0: When the fax unit detects a fax SC code
      	occurred	other than SC1201 and SC1207, the fax unit
      	0: Automatic reset	automatically resets itself.
      	1: Fax unit stops	1: When the fax unit detects any fax SC code,
      		the fax unit stops.
      		Reference:
      		For fax SC codes, see "Troubleshooting".

      FAX OPTION M19 (D3DV) FOR D243/D244

2. BIT SWITCHES – 2

   
   

   • Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.

   Default settings for bit switches are not listed in this manual. Refer to the System Parameter List printed by the machine.

   1. I-FAX SWITCHES

      
      

      I-fax Switch 00 (SP No. 1-102-001)
      No	Function	Comments
      Original Width of TX Attachment File		This setting sets the maximum size of the original that the destination can receive. (Bits 3 to 6 are reserved for future use or not used.)
      0	A4	-
      1	B4
      2	A3
      3-6	Reserved
      7	Not used
      	0: Off (not selected), 1: On (selected) If more than one of these three bits is set to "1", the larger size has priority. For example, if both Bit 2 and Bit 1 are set to "1" then the maximum size is "A3" (Bit 2). When mail is sent, there is no negotiation with the receiving machine at the destination, so the sending machine cannot make a selection for the receiving capabilities (original width setting) of the receiving machine. The original width selected with this switch is used as the RX machine's original width setting, and the original is reduced to this size before sending. The default is A4. If the width selected with this switch is higher than the receiving machine can accept, the machine detects this and this causes an error.

      I-fax Switch 01 (SP No. 1-102-002)
      No	Function	Comments
      Original Line Resolution of TX Attachment File		These settings set the maximum resolution of the original that the destination can receive.
      0	200x100 Standard	0: Not selected 1: Selected If more than one of these three bits is set to "1", the higher resolution has priority. For example, if both Bit 0 and Bit 2 are set to "1" Then The Resolution is set for "Bit 2 200 x 400.
      1	200x200 Detail
      2	200x400 Fine
      3	300 x 300 Reserve
      4	400 x 400 Super Fine
      5	600 x 600 Reserve
      6	Reserve
      7	mm/inch
      	This setting selects mm/inch conversion for mail transmission. 0: Off (No conversion), 1: On (Conversion) When on (set to "1"), the machine converts millimeters to inches for sending mail. There is no switch for converting inches to millimeters. Unlike G3 fax transmissions which can negotiate between sender and receiver to determine the setting, mail cannot negotiate between terminals; the mm/inch selection is determined by the sender fax. When this switch is Off (0):

      • Images scanned in inches are sent in inches.

      • Images scanned in mm are sent in mm.

      • Images received in inches are transmitted in inches.

      • Images received in mm are transmitted in mm. When this switch is On (1):

      • Images scanned in inches are sent in inches.

      • Images scanned in mm are converted to inches.

      • Images received in inches are transmitted in inches.

      • Images received in mm are converted to inches.

      FAX OPTION M19 (D3DV) FOR D243/D244

      
      

      I-fax Switch 02 (SP No. 1-102-003)
      No	Function	Comments
      0	RX Text Mail Header Processing
      	This setting determines whether the header information is printed with text e-mails when they are received. 0: Prints only text mail. 1: Prints mail header information attached to text mail. When a text mail is received with this switch On (1), the "From" address and "Subject" address are printed as header information. When a mail with only binary data is received (a TIFF-F file, for example), this setting is ignored and no header is printed.
      1	Output from Attached Document at E-mail TX Error
      	This setting determines whether only the first page or all pages of an e-mail attachment are printed at the sending station when a transmission error occurs. This allows the customer to see which documents have not reached their intended destinations if sent to the wrong e-mail addresses, for example. 0: Prints 1st page only. 1: Prints all pages.
      2-3	Text String for Return Receipt
      	This setting determines the text string output for the Return Receipt that confirms the transmission was received normally at the destination.

      	00: "Dispatched" Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with "dispatched" in the 2nd part: Disposition: Automatic-action/MDN-send automatically; dispatched The "dispatched" string is included in the Subject string. 01: "Displayed" Sends from PC mail a request for a Return Receipt. Receives the Return Receipt with "displayed" in the 2nd part: Disposition: Automatic-action/MDN-send automatically; displayed The "displayed" string is included in the Subject string. 10: Reserved 11: Reserved A mail requesting a Return Receipt sent from an IFAX with this switch set to "00" (for "dispatched") received by Microsoft Outlook 2000 may cause an error. If any setting other than "displayed" (01) causes a problem, change the setting to "01" to enable normal sending of the Return Receipt.
      4	Media accept feature
      	This setting adds or does not add the media accept feature to the answer mail to confirm a reception. 0: Does not add the media accept feature to the answer mail 1: Adds the media accept feature to the answer mail. Use this bit switch if a problem occurs when the machine receives an answer mail, which contains the media accept feature field.
      5-6	Not Used
      7	Image Resolution of RX Text Mail
      	This setting determines the image resolution of the received mail. 0: 200 x 200 1: 400 x 400 The "1" setting requires installation of the Memory Unit in order to have enough SAF (Store and Forward) memory to receive images at 400 x 400 resolution.

      FAX OPTION M19 (D3DV) FOR D243/D244

      
      

      
      

      I-fax Switch 03 - Not used (do not change these settings)

      
      

      I-fax Switch 04 (SP No. 1-102-005)
      No	Function	Comments
      0	Subject for Delivery TX/Memory Transfer
      	This setting determines whether the RTI/CSI registered on this machine or the RTI/CSI of the originator is used in the subject lines of transferred documents. 0: Puts the RTI/CSI of the originator in the Subject line. If this is used, either the RTI or CSI is used. Only one of these can be received for use in the subject line. 1: Puts the RTI/CSI registered on this machine in the Subject line. When this switch is used to transfer and deliver mail to a PC, the information in the Subject line that indicates where the transmission originated can be used to determine automatically the destination folder for each e-mail.
      1	Subject corresponding to mail post database 0: Standard subject 1: Mail post database subject The standard subject is replaced by the mail post database subject in the following three cases:
      2-7	Not Used

      1. When the service technician sets the service (software) switch.

      2. When memory sending or delivery specified by F code is applied by the SMTP server

      3. With relay broadcasting (1st stage without the Schmidt 4 function).

         • This switch does not apply for condition 3) when the RX system is set up for memory sending, delivery by F-code, sending with SMTP RX and when operators are using FOL (to prevent problems when receiving transmissions).

      FAX OPTION M19 (D3DV) FOR D243/D244

      
      

      I-fax Switch 05 (SP No. 1-102-006)
      No	Function	Comments
      0	Mail Addresses of SMTP Broadcast Recipients
      	Determines whether the e-mail addresses of the destinations that receive transmissions broadcasted using SMTP protocol are recorded in the Journal. For example: "1st destination + Total number of destinations: 9" in the Journal indicates a broadcast to 9 destinations. 0: Not recorded 1: Recorded
      1	IFAXTX Retries
      	Determines whether the machine retries sending IFAX when connection and transmission fails due to errors. 0: Disabled 1: Enabled
      2-7	Not Used

      
      

      
      

      I-fax Switch 06 - Not used (do not change the settings)

      I-fax Switch 07 - Not used (do not change the settings)

      
      

      
      

      I-fax Switch 08 (SP No. 1-102-009)
      No	Function	Comments
      0-7	Memory Threshold for POP Mail Reception
      	This setting determines the amount of SAF (Store and Forward) memory. (SAF stores fax messages to send later for transmission to more than one location, and also holds incoming messages if they cannot be printed.) When the amount of SAF memory available falls below this setting, mail can no longer be received; received mail is then stored on the mail server. 00-FF (0 to 1024 KB: HEX) The hexadecimal number you enter is multiplied by 4 KB to determine the amount of memory.

      
      

      I-fax Switch 09 (SP No. 1-102-010)
      No	Function	Comments
      0-3	Not used	Do not change the settings
      4-7	Restrict TX Retries	This setting determines the number of retries when connection and transmission fails due to errors. 01-F (1-15 Hex)

      
      

      
      

      I-fax Switch 0A - Not used (do not change the settings)

      I-fax Switch 0B - Not used (do not change the settings)

      I-fax Switch 0C - Not used (do not change the settings)

      
      

      
      

      I-fax Switch 0D (SP No. 1-102-014)
      No	Function			Comments
      0-1	Not used			Do not change the settings
      2-3	Select the signature when sending mail notification of the send results			In response to IEEE2600.1.
      	Bit 2	Bit 3	Setting
      	0	0	No sign
      	0	1	No setting
      	1	0	Individual setting
      	1	1	Always sign
      4-5	Select the signature when sending mail.			In response to IEEE2600.1.
      	Bit 5	Bit 4	Setting
      	0	0	No sign
      	0	1	No setting
      	1	0	Individual setting

      I-fax Switch 0E - Not used (do not change the settings)

      	1	1	Always sign
      6-7	Not used			Do not change the settings.

      FAX OPTION M19 (D3DV) FOR D243/D244

      
      

      I-fax Switch 0F (SP No. 1-102-016)
      No	Function	Comments
      0	Delivery Method for SMTP RX Files
      	This setting determines whether files received with SMTP protocol are delivered or output immediately. 0: Off. Files received via SMTP are output immediately without delivery. 1: On. Files received via SMTP are delivered immediately to their destinations.
      1	Set to select the signature when receiving SMTP mail.
      	0: No sign 1: Always sign
      2	Set to encrypt the data when receiving SMTP mail.
      	0: No encryption 1: Encryption
      3-7	Not used

   2. PRINTER SWITCHES

FAX OPTION M19 (D3DV) FOR D243/D244

Relationship between available paper sizes and printer width used in the setup protocol