Code | Meaning | Suggested Cause/Action |
14-08 | Data Send to SMTP Server Failed (5XX) |
|
14-09 | Authorization Failed for Sending to SMTP Server |
|
14-10 | Addresses Exceeded |
|
14-11 | Buffer Full |
|
14-12 | Data Size Too Large |
|
14-13 | Send Cancelled |
|
14-14 | Security Locked File Error |
|
14-15 | Mail Data Error |
|
14-16 | Maximum Division Number Error |
|
Fax Option Type 5002 (D629)
Code | Meaning | Suggested Cause/Action |
14-17 | Incorrect Ticket |
|
14-18 | Access to MCS File Error |
|
14-20 | SMTP Authentication error | Make sure the administrator's e-mail address is same as the SMTP authentication address or POP before SMTP address. |
14-21 | Transmission error of S/MIME | Register the correct user certificate and device certificate. |
14-30 | MCS File Creation Failed | Failed to create the MCS file because:
|
14-31 | UFS File Creation Failed | UFS file could not be created:
|
14-32 | Cancelled the Mail Due to Error Detected by NFAX |
|
14-33 | No Mail Address For the Machine |
|
Code | Meaning | Suggested Cause/Action |
14-34 | Address designated in the domain for SMTP sending does not exist |
|
14-50 | Mail Job Task Error | Due to an FCU mail job task error, the send was cancelled:
|
14-51 | UCS Destination Download Error | Not even one return notification can be downloaded:
|
14-60 | Send Cancel Failed |
|
14-61 | Notification Mail Send Failed for All Destinations |
|
14-62 | Transmission Error due to the existence of zero line page |
|
15-01 | POP3/IMAP4 Server Not Registered |
|
15-02 | POP3/IMAP4 Mail Account Information Not Registered |
|
15-03 | Mail Address Not Registered |
|
15-10 | DCS Mail Receive Error |
|
Fax Option Type 5002 (D629)
Code | Meaning | Suggested Cause/Action |
15-11 | Connection Error | The DNS or POP3/IMAP4 server could not be found:
|
15-12 | Authorization Error | POP3/IMAP4 send authorization failed:
|
15-13 | Receive Buffer Full |
|
15-14 | Mail Header Format Error |
|
15-15 | Mail Divide Error |
e-mail, including the header. |
15-16 | Mail Size Receive Error |
|
15-17 | Receive Timeout |
|
15-18 | Incomplete Mail Received |
|
15-31 | Final Destination for Transfer Request Reception Format Error |
|
Code | Meaning | Suggested Cause/Action |
15-39 | Send/Delivery Destination Error | The transmission cannot be delivered to the final destination:
|
15-41 | SMTP Receive Error |
|
15-42 | Off Ramp Gateway Error |
|
15-43 | Address Format Error |
|
15-44 | Addresses Over |
|
15-61 | Attachment File Format Error |
|
15-62 | TIFF File Compatibility Error | Could not receive transmission due to:
|
15-63 | TIFF Parameter Error | The TIFF file sent as the attachment could not be received because the TIFF header is incorrect:
|
Fax Option Type 5002 (D629)
Code | Meaning | Suggested Cause/Action |
15-64 | TIFF Decompression Error | The file received as an attachment caused the TIFF decompression error:
|
15-71 | Not Binary Image Data |
|
15-73 | MDN Status Error |
|
15-74 | MDN Message ID Error |
|
15-80 | Mail Job Task Read Error |
|
15-81 | Repeated Destination Registration Error |
|
15-91 | Send Registration Error | Could not receive the file for transfer to the final destination:
|
Code | Meaning | Suggested Cause/Action |
15-92 | Memory Overflow |
|
15-93 | Memory Access Error |
|
15-94 | Incorrect ID Code |
|
15-95 | Transfer Station Function |
|
22-00 | Original length exceeded the maximum scan length |
|
22-01 | Memory overflow while receiving |
|
22-02 | Tx or rx job stalled due to line disconnection at the other end |
|
22-04 | The machine cannot store received data in the SAF |
|
22-05 | No G3 parameter confirmation answer |
|
Fax Option Type 5002 (D629)
Code | Meaning | Suggested Cause/Action |
23-00 | Data read timeout during construction |
|
25-00 | The machine software resets itself after a fatal transmission error occurred |
|
F0-xx | V.34 modem error |
|
F6-xx | SG3 modem error |
|
Fax Option Type 5002 (D629)
Use the following procedures to determine whether the machine or another part of the network is causing the problem.
Communication Route | Item | Action [Remarks] |
General LAN | 1. Connection with the LAN | |
2. LAN activity | Check that other devices connected to the LAN can communicate through the LAN. | |
Between IFAX and PC | 1. Network settings on the PC | |
2. Check that PC can connect with the machine | [At the MS-DOS prompt, type ping then the IP address of the machine, then press Enter.] | |
3. LAN settings in the machine | [Use the “Network” function in the User Tools. If there is an IP address conflict, inform the administrator.] |
Check that the LAN cable is connected to the machine.
Check that the LEDs on the hub are lit.
Check the network settings on the PC. [Is the IP address registered in the TCP/IP properties in the network setup correct? Check the IP address with the administrator of the network.]
Use the “ping” command on the PC to contact the machine.
Check the LAN parameters
Check if there is an IP address conflict with other PCs.
Communication Route | Item | Action [Remarks] |
Between machine and e-mail server | 1. LAN settings in the machine | [Use the “Network” function in the User Tools. If there is an IP address conflict, inform the administrator.] |
2. E-mail account on the server | [Ask the administrator to check.] | |
3. E-mail server | [Ask the administrator to check. Send a test e-mail with the machine’s own number as the destination. The machine receives the returned e-mail if the communication is performed successfully.] | |
Between e-mail server and internet | 1. E-mail account on the Server | [Ask the administrator to check.] |
Check the LAN parameters
Check if there is an IP address conflict with other PCs.
Make sure that the machine can log into the e-mail server.
Check that the account and password stored in the server are the same as in the machine.
Make sure that the client devices which have an account in the server can send/receive e-mail.
Make sure that the PC can log into the e-mail server.
Check that the account and password stored in the server are the same as in the machine.
Communication Route | Item | Action [Remarks] |
2. E-mail server | [Ask the administrator to check. Send a test e-mail with the machine’s own number as the destination. The machine receives the returned e-mail if the communication is performed successfully.] | |
3. Destination e-mail address | ||
4. Router settings | [Ask the administrator of the server to check.] | |
5. Error message by e-mail from the network of the destination. |
Make sure that the client devices which have an account in the server can send/receive e-mail.
Make sure that the e-mail address is actually used.
Check that the e-mail address contains no incorrect characters such as spaces.
Use the “ping” command to contact the router.
Check that other devices connected to the router can sent data over the router.
Check whether e-mail can be sent to another address on the same network, using the application e-mail software.
Check the error e-mail message. [Inform the administrator of the LAN.]
Fax Option Type 5002 (D629)
Check Point | Action | |
1 | LAN cable connected? | Check the LAN cable connection. |
2 | Specified IP address/host name correct? | Check the IP address/host name. |
3 | Firewall/NAT is installed? | Cannot breach the firewall. Send by using another method (Fax, Internet Fax) |
4 | Transmission sent manually? | Manual sending not supported. |
5 | IP address of local machine registered? | Register the IP address. |
6 | Remote terminal port number setting other than 1720 (when using H.323) or 5060 (when using SIP)? | Send by specifying the port number. |
7 | Specified port number correct? | Confirm the port number of the remote fax. |
8 | DNS server registered when host name specified? | Contact the network administrator. |
9 | Remote fax a T.38 terminal? | Check whether the remote fax is a T38 terminal. |
10 | Remote fax switched off or busy? | Check that the remote fax is switched on. |
11 | Network bandwidth too narrow? | Request the network administrator to increase the bandwidth. |
Raise the delay level. IPFAX SW 01 Bit 0 to 3 |
IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to 1. | ||
12 | Remote fax cancelled transmission? | Check whether the remote fax cancelled the transmission. |
Fax Option Type 5002 (D629)
Check Point | Action | |
1 | LAN cable connected? | Check the LAN cable connection. |
2 | VoIP Gateway T.38 standard? | Contact the network administrator. |
3 | VoIP Gateway installed correctly? | Contact the network administrator. |
4 | VoIP Gateway power switched on? | Contact the network administrator. |
5 | Is the IP address/host name of the specified Gateway correct? | Check the IP address/host name. |
6 | Number of the specified fax correct? | Check the remote fax number. |
7 | Firewall/NAT is installed? | Cannot breach the firewall. Send by using another method (Fax, Internet Fax) |
8 | Transmission sent manually? | Manual sending not supported. |
9 | IP address of local fax registered? | Register the IP address. |
10 | DNS registered when host name specified? | Contact the network administrator. |
11 | Remote fax a G3 fax? | Check that the remote fax is a G3 fax. |
12 | G3 fax is connected to VoIP gateway? | Check that G3 fax is connected. |
13 | Remote G3 fax turned on? | Check that G3 fax is switched on. |
14 | Network bandwidth too narrow? | Request the network administrator to increase the bandwidth. |
Raise the network delay level. IPFAX SW 01 Bit 0 to 3 | ||
IP-Fax bandwidth is the same as the DCS speed. Set IP-Fax SW00 Bit 6 to 1. |
Fax Option Type 5002 (D629)
Check Point | Action | |
1 | LAN cable connected? | Check the LAN cable connection. |
2 | Number of specified Alias fax correct? | Confirm the Alias of the remote fax. Error Code: 13-14 |
3 | Firewall/NAT installed? | Cannot breach the firewall. Send by using another method (Fax, Internet Fax) |
4 | Transmission sent manually? | Manual sending not supported. |
5 | Gatekeeper/SIP server installed correctly? | Contact the network administrator. |
6 | Gatekeeper/SIP server power switched on? | Contact the network administrator. |
7 | IP address/host name of Gatekeeper/SIP server correct? | Check the IP address/host name. |
8 | DNS server registered when Gatekeeper/SIP server host name specified? | Contact the network administrator. |
9 | Enable H.323/Enable SIP SW is set to on? | Check the settings. See User Parameter SW 34 Bit 0/SW 34 Bit 1 |
10 | IP address of local fax registered? | Register the IP address of the local fax. |
11 | Alias number of local fax registered? | Register the Alias number of the local fax. |
12 | Remote fax registered in Gatekeeper? | Contact the network administrator. |
13 | Remote fax a T.38 terminal? | Check whether the remote fax is a T38 terminal. |
14 | Remote fax switched off or busy? | Contact the network administrator. |
15 | Network bandwidth too narrow? | Request the system administrator to increase the bandwidth. |
Raise the delay level. IPFAX SW 01 Bit 0 to 3 | ||
Lower the modem transmission baud rate. IPFAX SW 05 | ||
16 | Remote fax cancelled transmission? | Check whether the remote fax cancelled the transmission. |
Fax Option Type 5002 (D629)
Check Point | Action | |
1 | LAN cable connected? | Check the LAN cable connection. |
2 | Firewall/NAT is installed? | Cannot breach the firewall. Send by using another method (Fax, Internet Fax) |
3 | IP address of local fax registered? | Register the IP address. |
4 | Port number specified at remote sender fax (if required)? | Request the sender to specify the port number. |
5 | Specified port number correct (if required)? | Request the sender to check the port number. |
6 | DNS server registered when host name specified on sender side? | Contact the network administrator.
|
7 | Network bandwidth too narrow? | Request the system administrator to increase the bandwidth. |
Lower the start modem reception baud rate on the receiving side. IPFAX SW06 | ||
8 | Remote fax cancelled transmission? | Check whether the remote fax cancelled the transmission. |
Check Point | Action | |
1 | LAN cable connected? | Check the LAN cable connection. |
2 | Firewall/NAT is installed? | Cannot breach the firewall. Request the remote fax to send by using another method (Fax, Internet Fax) |
3 | VoIP Gateway installed correctly? | Contact the network administrator. |
4 | VoIP Gateway power switched on? | Contact the network administrator. |
5 | IP address/host name of specified VoIP Gateway correct on sender’s side? | Request the remote fax to check the IP address/host name. |
6 | DNS server registered when host name specified on sender side? | Contact the network administrator. |
7 | Network bandwidth too narrow? | Request the network administrator to increase the bandwidth. |
8 | G3 fax connected? | Check that G3 fax is connected. |
9 | G3 fax power switched on? | Check that G3 fax is switched on. |
Fax Option Type 5002 (D629)
Check Point | Action | |
1 | LAN cable connected? | Check the LAN cable connection. |
2 | Firewall/NAT is installed? | Cannot the breach firewall. Request the remote fax to send by using another method (Fax, Internet Fax) |
3 | Gatekeeper/SIP server installed correctly? | Contact the network administrator.
|
4 | Power to Gatekeeper/SIP server switched on? | Contact the network administrator.
|
5 | IP address/host name of Gatekeeper/SIP server correct on the sender’s side? | Request the sender to check the IP address/host name.
|
6 | DNS server registered when Gatekeeper/SIP server host name specified on sender’s side? | Contact the network administrator.
|
7 | Enable H.323/Enable SIP SW is set to on? | Request the sender to check the settings. User Parameter SW 34 Bit 0/SW 34 Bit 1
|
8 | Local fax IP address registered? | Register the IP address. |
9 | Local fax Alias number registered? | Register the Alias number. |
10 | Network bandwidth too narrow? | Request the system administrator to increase the bandwidth. |
Lower the start modem reception baud rate on the receiving side. IPFAX SW06 | ||
11 | Remote fax cancelled transmission? | Check whether the remote fax cancelled the transmission. |
12 | Local fax registered in Gatekeeper/SIP server? | Contact the network administrator.
|
Fax Option Type 5002 (D629)
Never turn off the main power switch when the power LED is lit or flashing. To avoid damaging the hard disk or memory, press the operation power switch to switch the power off, wait for the power LED to go off, and then switch the main power switch off.
The main power LED lights or flashes while the platen cover or ARDF is open, while the main machine is communicating with a facsimile or the network server, or while the machine is accessing the hard disk or memory for reading or writing data.
Bit Switches
1 | Mode No. | Function | ||
101 | System Switch | |||
001 – 032 | 00 – 1F | Change the bit switches for system settings for the fax option
| ||
102 | Ifax Switch | |||
001 – 016 | 00 – 0F | Change the bit switches for internet fax settings for the fax option
| ||
103 | Printer Switch | |||
001 – 016 | 00 – 0F | Change the bit switches for printer settings for the fax option
| ||
104 | Communication Switch | |||
001 – 032 | 00 – 1F | Change the bit switches for communication settings for the fax option
| ||
105 | G3-1 Switch | |||
001 – 016 | 00 – 0F | Change the bit switches for the protocol settings of the standard G3 board
| ||
106 | G3-2 Switch | |||
001 – 016 | 00 – 0F | Change the bit switches for the protocol settings of the optional G3 board
|
107 | G3-3 Switch | ||
001 – 016 | 00 – 0F | Change the bit switches for the protocol settings of the optional G3 board
| |
108 | G4 Internal Switch | ||
001 – 032 | 00 – 1F | Not used (Do not change the bit switches) | |
109 | G4 Parameter Switch | ||
001 – 016 | 00 – 0F | Not used (Do not change the bit switches) | |
111 | IP fax Switch | ||
001 – 016 | 00 – 0F | Change the bit switches for optional IP fax parameters
|
Fax Option Type 5002 (D629)
2 | Mode No. | Function | |
101 | RAM Read/Write | ||
001 | Change RAM data for the fax board directly.
| ||
102 | Memory Dump | ||
001 | G3-1 Memory Dump | Print out RAM data for the fax board.
| |
002 | G3-2 Memory Dump | Print out RAM data for the optional SG3 board. | |
003 | G3-3 Memory Dump | Print out RAM data for the optional SG3 board. | |
004 | G4 Memory Dump | Not used | |
103 | G3-1 NCU Parameters |
001 – 023 | CC, 01 – 22 | NCU parameter settings for the standard G3 board. | |
104 | G3-2 NCU Parameters | ||
001 – 023 | CC, 01 – 22 | NCU parameter settings for the optional G3 board. | |
105 | G3-3 NCU Parameters | ||
001 – 023 | CC, 01 – 22 | NCU parameter settings for the optional G3 board. |
Fax Option Type 5002 (D629)
3 | Mode No. | Function | |
101 | Service Station | ||
001 | Fax Number | Enter the fax number of the service station. | |
002 | Select Line | Select the line type. | |
102 | Serial Number | ||
000 | Enter the fax unit’s serial number. | ||
103 | PSTN-1 Port Settings | ||
001 | Select Line | Select the line type setting for the G3-1 line. If the machine is installed on a PABX line, select “PABX”, “PABX(GND)” or “PABX(FLASH)”. | |
002 | PSTN Access Number | Enter the PSTN access number for the G3-1 line. | |
003 | Memory Lock Disabled | Not used | |
104 | PSTN-2 Port Settings | ||
001 | Select Line | Select the line setting for the G3-2 line. If the machine is installed on a PABX line, select “PABX”, “PABX(GND)” or “PABX(FLASH)”. | |
002 | PSTN Access Number | Enter the PSTN access number for the G3-2 line. | |
003 | Memory Lock Disabled | Not used | |
004 | Transmission Disabled | If you turn this SP on, the machine does not send any fax messages on the G3-2 line. |
105 | PSTN-3 Port Settings | ||
001 | Select Line | Select the line setting for the G3-3 line. If the machine is installed on a PABX line, select “PABX”, “PABX(GND)” or “PABX(FLASH)”. | |
002 | PSTN Access Number | Enter the PSTN access number for the G3-3 line. | |
003 | Memory Lock Disabled | Not used | |
004 | Transmission Disabled | If you turn this SP on, the machine does not send any fax messages on the G3-3 line. | |
106 | ISDN Port Settings | ||
001 | Select Line | Not used (Do not change the settings.) | |
002 | PSTN Access Number | ||
003 | Memory Lock Disabled | ||
106 | 004 | Transmission Disabled | |
107 | IPFAX Port Settings | ||
001 | H323 Port | Sets the H323 port number. | |
002 | SIP Port | Sets the SIP port number. | |
003 | RAS Port | Sets the RAS port number. | |
004 | Gatekeeper port | Sets the Gatekeeper port number. | |
005 | T.38 Port | Sets the T.38 port number. | |
006 | SIP Server Port | Sets the SIP port number. | |
007 | IPFAX Protocol Priority | Select "H323" or "SIP". |
201 | FAX SW | ||
001 – 032 | 00 – 1F |
Fax Option Type 5002 (D629)
4 | Mode No. | Function | |
101 | 001 | FCU ROM Version | Displays the FCU ROM version. |
102 | 001 | Error Codes | Displays the latest 64 fax error codes. |
103 | 001 | G3-1 ROM Version | Displays the G3-1 modem version. |
104 | 001 | G3-2 ROM Version | Displays the G3-2 modem version. |
105 | 001 | G3-3 ROM Version | Displays the G3-3 modem version. |
106 | 001 | G4 ROM Version | Not used (Do not change the settings.) |
5 | Mode No. | Function |
101 | Initialize SRAM (Except Secure) | |
000 | Initializes the bit switches and user parameters, user data in the SRAM, files in the SAF memory, and clock. | |
102 | Erase All Files | |
000 | Erases all files stored in the SAF memory. | |
103 | Reset Bit Switches (Except Secure) | |
000 | Resets the bit switches and user parameters. | |
104 | Factory Setting | |
000 | Resets the bit switches and user parameters, user data in the SRAM and files in the SAF memory. | |
105 | Reset All Bit Switches | |
000 | Resets all the current bit switch settings. | |
106 | Reset Security Bit Switches | |
000 | Resets only the security bit switches. If you select automatic output/display for the user parameter switches, the security settings are initialized. |
Fax Option Type 5002 (D629)
6 | Mode No. | Function | |
101 | System Parameter List | ||
000 | - | Touch the “ON” button to print the system parameter list. | |
102 | Service Monitor Report | ||
000 | - | Touch the “ON” button to print the service monitor report. | |
103 | G3 Protocol Dump List | ||
001 | G3 All Communications | Prints the protocol dump list of all communications for all G3 lines. | |
002 | G3-1 (All Communications) | Prints the protocol dump list of all communications for the G3-1 line. | |
003 | G3-1 (1 Communication) | Prints the protocol dump list of the last communication for the G3-1 line. | |
004 | G3-2 (All Communications) | Prints the protocol dump list of all communications for the G3-2 line. | |
005 | G3-2 (1 Communication) | Prints the protocol dump list of the last communication for the G3-2 line. | |
006 | G3-3 (All Communications) | Prints the protocol dump list of all communications for the G3-3 line. | |
007 | G3-3 (1 Communication) | Prints the protocol dump list of the last communication for the G3-3 line. |
104 | G4 Protocol Dump List | ||
001 | Dch + Bch 1 | Not used (Do not change the settings.) | |
002 | Dch | ||
003 | Bch 1 Link Layer | ||
004 | Dch Link Layer | ||
005 | Dch +Bch 2 | ||
006 | Bch 2 Link Layer | ||
105 | All Files print out | ||
000 | - | Prints out all the user files in the SAF memory, including confidential messages. | |
106 | Journal Print out | ||
001 | All Journals | The machine prints all the communication records on the report. | |
002 | Specified Date | The machine prints all communication records after the specified date. |
Do not use this function, unless the customer is having trouble printing confidential messages or recovering files stored using the memory lock feature.
Fax Option Type 5002 (D629)
107 | Log List Print out | ||
001 | All log files | These log print out functions are for designer use only. | |
002 | Printer | ||
003 | SC/TRAP Stored | ||
004 | Decompression | ||
005 | Scanner | ||
006 | JOB/SAF | ||
007 | Reconstruction | ||
008 | JBIG | ||
009 | Fax Driver | ||
010 | G3CCU | ||
011 | Fax Job | ||
012 | CCU | ||
013 | Scanner Condition | ||
108 | IP Protocol Dump List | ||
001 | All Communications | Prints the protocol dump list of all communications for the IP fax line. | |
002 | 1 Communication | Prints the protocol dump list of the last communication for the IP fax line. |
These are the test modes for PTT approval.
7 | Function |
101 | G3-1 Modem Tests |
102 | G3-1 DTMF Tests |
103 | Ringer Test |
104 | G3-1 V34 (S2400baud) |
105 | G3-1 V34 (S2800baud) |
106 | G3-1 V34 (S3000baud) |
107 | G3-1 V34 (S3200baud) |
108 | G3-1 V34 (S3429baud) |
109 | Recorded Message Test |
110 | G3-2 Modem Tests |
111 | G3-2 DTMF Tests |
112 | G3-2 V34 (S2400baud) |
113 | G3-2 V34 (S2800baud) |
114 | G3-2 V34 (S3000baud) |
115 | G3-2 V34 (S3200baud) |
116 | G3-2 V34 (S3429baud) |
117 | G3-3 Modem Tests |
118 | G3-3 DTMF Tests |
119 | G3-3 V34 (S2400baud) |
120 | G3-3 V34 (S2800baud) |
121 | G3-3 V34 (S3000baud) |
122 | G3-3 V34 (S3200baud) |
123 | G3-3 V34 (S3429baud) |
124 | IG3-1 Modem Tests - Not used |
125 | IG3-1 DTMF Tests - Not used |
126 | IG3-1 V34 (S2400baud) - Not used |
127 | IG3-1 V34 (S2800baud) - Not used |
128 | IG3-1 V34 (S3000baud) - Not used |
129 | IG3-1 V34 (S3200baud) - Not used |
130 | IG3-1 V34 (S3429baud) - Not used |
131 | IG3-2 Modem Tests - Not used |
132 | IG3-2 DTMF Tests - Not used |
133 | IG3-2 V34 (S2400baud) - Not used |
134 | IG3-2 V34 (S2800baud) - Not used |
135 | IG3-2 V34 (S3000baud) - Not used |
136 | IG3-2 V34 (S3200baud) - Not used |
137 | IG3-2 V34 (S3429baud) - Not used |
Fax Option Type 5002 (D629)
Do not adjust a bit switch or use a setting that is described as "Not used", as this may cause the machine to malfunction or to operate in a manner that is not accepted by local regulations. Such bits are for use only in other areas, such as Japan.
Default settings for bit switches are not listed in this manual. Refer to the System Parameter List printed by the machine.
System Switch 00 (SP No. 1-101-001) | ||
No | Function | Comments |
Dedicated transmission | Set this bit to 1 before changing any dedicated | |
0 | parameter programming 0: Disabled | transmission parameters. This setting is automatically reset to "0" after |
1: Enabled | turning off and on. | |
1 | Not used | Do not change |
2 | Technical data printout on the Journal 0: Disabled 1: Enabled | 1: Instead of the personal name, the following data are listed on the Journal for each G3 communication. |
Example: (1): EQM value (Line quality data). A larger number means more errors. (2): Symbol rate (V.34 only) (3): Final modem type used (4): Starting data rate (for example, 288 means 28.8 kbps) (5): Final data rate (6): Rx revel (see below for how to read the rx level) (7): Total number of error lines that occurred during non-ECM reception. (8): Total number of burst error lines that occurred during non-ECM reception.
| ||
Rx level calculation Example: The four-digit hexadecimal value (N) after "L" indicates the rx level. The high byte is given first, followed by the low byte. Divide the decimal value of N by -16 to get the rx level. In the above example, the decimal value of N (= 0100 [H]) is 256. So, the actual rx level is 256/-16 = -16 dB | ||
3 | Not used | Do not change this setting. |
4 | Line error mark print 0: OFF, 1: ON (print) | When "1" is selected, a line error mark is printed on the printout if a line error occurs during reception. This shows error locations when ECM is turned off. |
5 | G3/G4 communication parameter display 0: Disabled 1: Enabled | This is a fault-finding aid. The LCD shows the key parameters (see "G3 Communication Parameters" below this table). This is normally disabled because it cancels the CSI display for the user. Be sure to reset this bit to "0" after testing. |
Fax Option Type 5002 (D629)
6 | Protocol dump list output after each communication 0: Off 1: On | This is only used for communication troubleshooting. It shows the content of the transmitted facsimile protocol signals. Always reset this bit to 0 after finishing testing. If system switch 09 bit 6 is at "1", the list is only printed if there was an error during the communication. |
7 | Not used | Do not change the setting. |
G3 Communication Parameters
Modem rate | 336: 33600 bps 168: 16800 bps 312: 31200 bps 144: 14400 bps 288: 28800 bps 120: 12000 bps 264: 26400 bps 96: 9600 bps 240: 24000 bps 72: 7200 bps 216: 21600 bps 48: 4800 bps 192: 19200 bps 24: 2400 bps |
Resolution | S: Standard (8 x 3.85 dots/mm) D: Detail (8 x 7.7 dots/mm) F: Fine (8 x 15.4 dots/mm) SF: Superfine (16 x 15.4 dots/mm) 21: Standard (200 x 100 dpi) 22: Detail (200 x 200 dpi) 44: Superfine (400 x 400 dpi) |
Compression mode | MMR: MMR compression MR: MR compression MH: MH compression JBO: JBIG compression (Optional mode) JBB: JBIG compression (Basic mode) |
Communication mode | ECM: With ECM NML: With no ECM |
Width and reduction | A4: A4 (8.3"), no reduction B4: B4 (10.1"), no reduction A3: A3 (11.7"), no reduction |
I/O rate | 0: 0 ms/line 5: 5 ms/line 10: 10 ms/line 20: 20 ms/line 25: 2.5 ms/line 40: 40 ms/line
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Fax Option Type 5002 (D629)
System Switch 01 - Not used (Do not change the factory settings.) |
System Switch 02 (SP No. 1-101-003) | ||||
No | Function | Comments | ||
0 | Not used | Do not change these settings. | ||
2 | Forced reset after transmission stalls 0: Off 1: On | With this setting on, the machine resets itself automatically if a transmission stalls and fails to complete the job. | ||
3 | Not used | Do not change these settings. | ||
4 | File retention time 0: Depends on User Parameter 24 [18(H)] 1: No limit | 1: A file that had a communication error will not be erased unless the communication is successful. | ||
5 | Not used | Do not change this setting. | ||
6-7 | Memory read/write by RDS | (0,0): All RDS systems are always locked out. (0,1), (1,0): Normally, RDS systems are locked out, but the user can temporarily switch RDS on to allow RDS operations to take place. RDS will automatically be locked out again after a certain time, which is stored in System Switch 03. Note that if an RDS operation takes place, RDS will not switch off until this time limit has expired. (1,1): At any time, an RDS system can access the machine. | ||
Bit 7 | Bit 6 | Setting | ||
0 | 0 | Always disabled | ||
0 | 1 | User selectable | ||
1 | 0 | User selectable | ||
1 | 1 | Always enabled | ||
Fax Option Type 5002 (D629)
System Switch 03 (SP No. 1-101-004) | ||
No | Function | Comments |
0 to 7 | Length of time that RDS is temporarily switched on when bits 6 and 7 of System Switch 02 are set to "User selectable" | 00 - 99 hours (BCD). This setting is only valid if bits 6 and 7 of System Switch 02 are set to "User selectable". The default setting is 24 hours. |
System Switch 04 (SP No. 1-101-005) | ||
No | Function | Comments |
0-2 | Not used | Do not change these settings. |
1: Each Quick/Speed dial number on the list is | ||
Printing dedicated tx | printed with the dedicated tx parameters (10 | |
parameters on Quick/Speed | bytes each). | |
3 | Dial Lists | The first 10 bytes of data are the programmed |
0: Disabled | dedicated tx parameters; 34 bytes of data are | |
1: Enabled | printed (the other 24 bytes have no use for | |
service technicians). | ||
4-7 | Not used | Do not change these settings. |
System Switch 05 - Not used (Do not change the factory settings.) |
System Switch 06 - Not used (Do not change the factory settings.) |
System Switch 07 - Not used (Do not change the factory settings.) |
System Switch 08 - Not used (Do not change the factory settings.) |
System Switch 09 (SP No. 1-101-010) | ||
No | Function | Comments |
0 | Addition of image data from confidential transmissions on the transmission result report 0: Disabled 1: Enabled | If this feature is enabled, the top half of the first page of confidential messages will be printed on transmission result reports. |
1 | Print timing of communication reports on the Journal when no image data was exchanged. 0: After DCS/NSS communication (default), 1: After polling | 0: The Journal is printed only when image data is sent. 1: The Journal is printed when any data is sent. |
2 | Automatic error report printout 0: Disabled 1: Enabled | 0: Error reports will not be printed. 1: Error reports will be printed automatically after failed communications. |
3 | Printing of the error code on the error report 0: No 1: Yes | 1: Error codes are printed on the error reports. This can be used for detecting an error which occurs rarely. |
4 | Not used | Do not change this setting. |
5 | Power failure report 0: Disabled 1: Enabled (default) | 1: A power failure report will be automatically printed after the power is switched on if a fax message disappeared from the memory when the power was turned off last. NOTE: If "0" is selected, no reports are printed and no one may recognize that fax data is gone due to a power failure. |
6 | Conditions for printing the protocol dump list 0: Print for all communications 1: Print only when there is a communication error | This switch becomes effective only when system switch 00 bit 6 is set to 1. 1: Set this bit to 1 when you wish to print a protocol dump list only for communications with errors. NOTE: The memory size is limited. Use this bit switch only when some log reports are necessary. |
Priority given to various types of | ||
remote terminal ID when | This bit determines which set of priorities the | |
printing reports | machine uses when listing remote terminal | |
7 | 0: RTI > CSI > Dial label > Tel. | names on reports. |
number | Dial Label: The name stored, by the user, for | |
1: Dial label > Tel. number > RTI | the Quick/Speed Dial number. | |
> CSI |
Fax Option Type 5002 (D629)
System Switch 0A (SP No. 1-101-011) | ||
No | Function | Comments |
0 | Automatic port selection 0: Disabled, 1: Enabled | When "1" is selected, a suitable port is automatically selected if the selected port is not used. NOTE: This bit is useful if all communication lines at a customer site are not the same quality |
1-3 | Not used | Do not change these settings. |
4 | Dialing on the ten-key pad when the external telephone is off-hook 0: Disabled 1: Enabled | 0: Prevents dialing from the ten-key pad while the external telephone is off-hook. Use this setting when the external telephone is not by the machine, or if a wireless telephone is connected as an external telephone. 1: The user can dial on the machine's ten-key pad when the handset is off-hook. |
5 | On hook dial 0: Disabled 1: Enabled | 0: On hook dial is disabled. |
6-7 | Not used | Do not change the factory settings |
System Switch 0B - Not used (Do not change the factory settings.) |
System Switch 0C - Not used (Do not change the factory settings.) |
System Switch 0D - Not used (Do not change the factory settings.) |
System Switch 0E (SP No. 1-101-015) | ||
No | Function | Comments |
0-1 | Not used | Do not change the settings. |
2 | Enable/disable for direct sending selection 0: Direct sending off 1: Direct sending on | Direct sending cannot operate when the capture function is on during sending. Setting this switch to "1" enables direct sending without capture. Setting this switch to "0" masks the direct sending function on the operation panel so direct sending with ScanRouter cannot be selected. |
3 | Action when the external handset goes off-hook 0: Manual tx and rx operation 1: Memory tx and rx operation (the display remains the same) | 0: Manual tx is possible while the external handset is off-hook. However, manual tx during handset off-hook may not be sent to a correct direction. Manual tx is not possible. 1: The display stays in standby mode even when the external handset is used, so that other people can use the machine for memory tx operation. Note that manual tx and rx are not possible with this setting. |
4-7 | Not used | Do not change these settings. |
Fax Option Type 5002 (D629)
System Switch 0F (SP No. 1-101-016) | ||||
No | Function | Comments | ||
0 to 7 | Country/area code for functional settings (Hex) | This country/area code determines the factory settings of bit switches and RAM addresses. However, it has no effect on the NCU parameter settings and communication parameter RAM addresses. Cross reference NCU country code: SP No. 2-103-001 for G3-1 SP No. 2-104-001 for G3-2 SP No. 2-105-001 for G3-3 | ||
00: France | 12: Asia | |||
01: Germany | 13: Japan | |||
02: UK | 14: Hong Kong | |||
03: Italy | 15: South Africa | |||
04: Austria | 16: Australia | |||
05: Belgium | 17: New Zealand | |||
06: Denmark | 18: Singapore | |||
07: Finland | 19: Malaysia | |||
08: Ireland | 1A: China | |||
09: Norway | 1B: Taiwan | |||
0A: Sweden | 1C: Korea | |||
0B: Switz. | 1D: Brazil | |||
0C: Portugal | 20: Turkey | |||
0D: Holland | 21: Greece | |||
0E: Spain | 22: Hungary | |||
0F: Israel | 23: Czech | |||
10: --- | 24: Poland | |||
11: USA |
System Switch 10 (SP No. 1-101-017) | ||
No | Function | Comments |
0-7 | Threshold memory level for parallel memory transmission | Threshold = N x 128 KB + 256 KB N can be between 00 - FF(H) Default setting: 02(H) = 512 KB |
System Switch 11 (SP No. 1-101-018) | ||
No | Function | Comments |
0 | TTI printing position 0: Superimposed on the page data 1: Printed before the data leading edge | Change this bit to 1 if the TTI overprints information that the customer considers to be important (G3 transmissions). NOTE: If "1" is selected, it is possible that sent data is printed on two sheets of paper. |
1-2 | Not used | Do not change the factory settings. |
3 | TTI used for broadcasting 0: The TTIs selected for each Quick/Speed dial are used 1: The same TTI is used for all destinations | 1: The TTI (TTI_1 or TTI_2) which is selected for all destinations during broadcasting. |
4-7 | Not used | Do not change the factory settings. |
Fax Option Type 5002 (D629)
System Switch 12 (SP No. 1-101-019) | ||
No | Function | Comments |
0-7 | TTI printing position in the main scan direction | TTI: 08 to 92 (BCD) mm Input even numbers only. This setting determines the print start position for the TTI from the left edge of the paper. If the TTI is moved too far to the right, it may overwrite the file number which is on the top right of the page. On an A4 page, if the TTI is moved over by more than 50 mm, it may overwrite the page number. |
System Switch 13 - Not used (do not change these settings) |
System Switch 14 - Not used (do not change these settings) |
System Switch 15 (SP No. 1-101-022) | ||
No | Function | Comments |
0 | Not used | Do not change the settings. |
1: The machine will restart from the Energy | ||
Saver mode quickly, because the +5V power | ||
1 | Going into the Energy Saver mode automatically 0: Enabled 1: Disabled | supply is active even in the Energy Saver mode. The LED of the operation switch is flashing instead of entering Energy Saver mode. Use this setting if an external telephone has to |
be used when the machine is in the Energy | ||
Saver mode. | ||
2-3 | Not used | Do not change these settings. |
4-5 | Interval for preventing the machine from entering Energy Saver mode if there is a pending transmission file. | If there is a file waiting for transmission, the machine does not go to Energy Saver mode during the selected period. After transmitting the file, if there is no file waiting for transmission, the machine goes to the Energy Saver mode. | ||
Bit 5 | Bit 4 | Setting | ||
0 | 0 | 1 min | ||
0 | 1 | 30 min | ||
1 | 0 | 1 hour | ||
1 | 1 | 24 hours | ||
6-7 | Not used | Do not change |
System Switch 16 (SP No. 1-101-023) | ||
No | Function | Comments |
0 | Parallel Broadcasting 0: Disabled 1: Enabled | 1: The machine sends messages simultaneously using all available ports during broadcasting. NOTE: If a customer wants to keep a line available for fax reception or other reasons, select "0" (Disable). |
1 | Priority setting for the G3 line. 0: PSTN-1 > PSTN-2 or 3 1: PSTN-2 or 3 > PSTN-1 | This function allows the user to select the default G3 line type. The optional SG3 units are required to use the PSTN-2 or 3 setting. |
2-7 | Not used | Do not change these settings. |
System Switch 17 - Not used (do not change these settings) |
System Switch 18 - Not used (do not change these settings) |
Fax Option Type 5002 (D629)
System Switch 19 (SP No. 1-101-026) | ||
No | Function | Comments |
0-5 | Not used | Do not change the settings. |
6 | Extended scanner page memory after memory option is installed 0: Disabled 1: Enabled | 0: After installing the memory expansion option, the scanner page memory is extended to 4 MB from 2 MB. 1: If this bit is set to 1 after installing the memory expansion option, the scanner page memory is extended to 12 MB. But the SAF memory decreases to 18 MB. |
7 | Special Original mode 0: Disabled 1: Enabled | 1: If the customer frequently wishes to transmit a form or letterhead which has a colored or printed background, change this bit to "1". "Original 1" and "Original 2" can be selected in addition to the "Text", "Text/Photo" and "Photo" modes. |
System Switch 1A (SP No. 1-101-027) | ||
No | Function | Comments |
Sets the value to x4KB. When the amount of | ||
0 to 7 | LS RX memory capacity threshold setting 00-FF (0-1020 Kbyte: Hex) | available memory drops below this setting, RX documents are printed to conserve memory. Initial setting 0x80 (512 KB) NOTE: If a customer wants available memory |
size to be larger, decrease this threshold |
System Switch 1B - Not used (do not change these settings) |
System Switch 1C - Not used (do not change these settings) |
System Switch 1D (SP No. 1-101-030) | ||
No | Function | Comments |
0 | RTI/CSI/CPS code display 0: Enable 1: Disable | 0: RTI, CSI, CPS codes are displayed on the top line of the LCD panel during communication. 1: Codes are switched off (no display) |
1-7 | Not used | Do not change these settings. |
System Switch 1E (SP No. 1-101-031) | ||
No | Function | Comments |
0 | Communication after the Journal data storage area has become full 0: Impossible 1: Possible | 0: When this switch is on and the journal history becomes full, the next report prints. If the journal history is not deleted, the next transmission cannot be received. This prevents overwriting communication records before the machine can print them. 1: If the buffer memory of the communication records for the Journal is full, fax communications are still possible. But the machine will overwrite the oldest communication records.
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1 | Action when the SAF memory has become full during scanning 0: The current page is erased. 1: The entire file is erased. | 0: If the SAF memory becomes full during scanning for a memory transmission, the successfully scanned pages are transmitted. 1: If the SAF memory becomes full during scanning for a memory transmission, the file is erased and no pages are transmitted.
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2 | RTI/CSI display priority 0: RTI 1: CSI | This bit determines which identifier, RTI or CSI, is displayed on the LCD while the machine is communicating in G3 non-standard mode. |
3 | File No. printing 0: Enabled 1: Disabled | 1: File numbers are not printed on any reports. NOTE: The file numbers may not be printed in the sequential order. If a customer does not like this numbering, select "0". |
0: If the user has stored no acceptable sender | ||
RTIs or CSIs, the user can select “ON” in the | ||
Action when authorized | authorized reception setting but the setting | |
reception is enabled but | becomes invalid (“OFF”). The machine will not | |
authorized RTIs/CSIs are not | be able to receive any fax messages. | |
4 | yet programmed | If the customer wishes to receive messages |
0: Faxes can be received if the | from any sender that includes an RTI or CSI, | |
sender has an RTI or CSI | and to block messages from senders that do | |
1: All fax reception is disabled | not include an RTI or CSI, change this bit to | |
"0", then enable Authorized Reception. | ||
Otherwise, keep this bit at "1 (default setting)". | ||
5-7 | Not used | Do not change the settings |
Fax Option Type 5002 (D629)
System Switch 1F (SP No. 1-101-032) | ||
No | Function | Comments |
0 | Not used | Do not change the settings. |
1 | Report printout after an original jam during SAF storage or if the SAF memory fills up 0: Enabled 1: Disabled | 0: When an original jams, or the SAF memory overflows during scanning, a report will be printed. Change this bit to "1" if the customer does not want to have a report in these cases. Memory tx – Memory storage report Parallel memory tx – Transmission result report |
2 | Not used | Do not change the settings. |
3 | Received fax print start timing (G3 reception) 0: After receiving each page 1: After receiving all pages | 0: The machine prints each page immediately after the machine receives it. 1: The machine prints the complete message after the machine receives all the pages in the memory. |
4-6 | Not used | Do not change the factory settings. |
7 | Action when a fax SC has occurred 0: Automatic reset 1: Fax unit stops | 0: When the fax unit detects a fax SC code other than SC1201 and SC1207, the fax unit automatically resets itself. 1: When the fax unit detects any fax SC code, the fax unit stops. Cross Reference Fax SC codes - See "Troubleshooting" |