Windows 10 May 2020 update, also known as 2004 version, is now available for download and increasingly accessible to more users. Regarding concerns from Lenovo users, the company said users should not update this version as it can lead to many problems, including the error “blue screen of death”.
According to its latest recommendation, Lenovo warns that some ThinkPad models may have problems due to errors arising from the operating system, including errors in the system scan function of antivirus program built-in Windows Defender.
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Additionally, Lenovo said that some users will not be able to log in with Windows Hello, which is Windows 10’s biometric authentication feature on some hardware-enabled devices.
According to Lenovo, the following errors may appear when updating to Windows 10 version 2004, including:
- Blue screen error when booting.
- Blue screen error when starting up Lenovo Vantage.
- Blue screen error when running Windows Defender Scan.
- Cannot sign in with Windows Hello.
- Error in Device Manager related to Intel Management Engine.
- An error in the Device Manager is related to the IR Camera.
Lenovo explains that only ThinkPads released in 2019 and 2020 are affected by the above issues. And the only solution is to disable the Enhanced Windows Biometric Security setting under Virtualization in the Security page on the BIOS page.
Windows 10 version 2004 is still being implemented gradually by Microsoft from the end of May 2020. Up to now, Microsoft has not announced the time of completing the mass update to this version. However, this process should not take too long as the new feature update is expected to be finalized this September as Windows 10 version 20H2.