Regulations on issuance, payment, use and provision of supporting services for bank card operations. Besides, the implementation of the CBA project is in the early stages of implementation, so the number of individuals and businesses using cash for payment still accounts for a large proportion. In ...
2.1.3 About SCB MasterCard international credit card 2.1.3.1 Current status of credit card market in Vietnam Today, the majority of commercial banks in Vietnam are participating as payment agents and official members of international card payment organizations such as Master, Visa, JCB and Amex. ...
APPENDIX 3 SURVEY OF SERVICE QUALITY AT BRANCHS, TRANSACTIONS, SAIGON COMMERCIAL SECTOR FUND IN HCMC Hello Customers, First of all, I would like to send my best wishes to you. I am a graduate student of Course 20 - University of Economics Ho Chi Minh City. I am currently doing a graduate thesis ...
Finally, for customer satisfaction studies in the banking sector, Grönrosss model of technical quality and skill quality is more reasonable (Lassar et al, 1998). However, this study does not consider the corporate image factor, so this model is not used. Olivers Perception-Perception model was ...
